Samsung WF1114 Series Service Manual
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Samsung WF1114 Series Service Manual

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SERVICE
WASHING MACHINE (DRUM)
WF1114XBD
Refer to the service manual in the GSPN (see the rear cover) for the more information.
WASHING MACHINE
DRUM TYPE
Basic Model : WF0804
(SCOUT PROJECT)
Model Name : WF1114*
(ARNO PROJECT)
Model Code :
WF1114XBD/XEF
(ARNO PROJECT)
Manual
1. Safety Instructions
2. Features and Specifications
3. Disassembly and Reassembly
CONTENTS

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  • Page 1 WASHING MACHINE DRUM TYPE Basic Model : WF0804 (SCOUT PROJECT) Model Name : WF1114* (ARNO PROJECT) Model Code : WF1114XBD/XEF (ARNO PROJECT) SERVICE Manual WASHING MACHINE (DRUM) CONTENTS 1. Safety Instructions 2. Features and Specifications 3. Disassembly and Reassembly 4. Troubleshooting 5.
  • Page 2 CONTENTS 1. Safety instructions ..............1 1-1.
  • Page 3 1. SAFETY INSTRUCTIONS 1-1. SAFETY INSTRUCTIONS FOR SERVICE ENGINEERS ► Make sure to observe the following instructions to operate the product correctly and safely and prevent possible accidents and hazards while servicing. ► Two types of safety symbols, Warning and Caution, are used in the safety instructions. Hazards or unsafe practices that may result in severe personal injury or death.
  • Page 4 WARNING WHILE SERVICING • Check if the power plug and outlet are damaged, flattened, cut or otherwise degraded. If faulty, replace it immediately. Failing to do so may result in electric shock or fire. • Completely remove any dust or foreign material from the housing, wiring and connection parts. This will prevent a risk of fire due to tracking and shorts in advance.
  • Page 5 CAUTION BEFORE SERVICING • Do not sprinkle water onto the washing machine directly when cleaning it. This may result in electric shock or fire, and may shorten the product lifetime. • Do not place any containers with water on the washing machine. If the water is spilled, it may result in electric shock or fire.
  • Page 6 CAUTION AFTER SERVICING • Ensure that all components are reassembled correctly and are safe before connecting the appliance to the mains supplies. • Check the insulation resistance. Disconnect the power cord from the power outlet and measure the insulation resistance between the power plug and the grounding wire of the washing machine.
  • Page 7 - Better, Thorough Cleaning Most Efficient • This model offers more efficient energy use compared to standard A rated machine with the special Bubble generator system and Samsung BLDC motor. Eco Bubble tech. High efficiency BLDC motor Bubble Wash Technology •...
  • Page 8 3.5” Color LCD Display Technology • This Samsung washer performs very quietly minimizing noise and vibration with 3D vibration sensors and smart control technology, which enables it to maintain the lowest possible vibration. Thus, the drum keeps perfect balance. 4 dampers...
  • Page 9 Ceramic Heater • The ceramic heater in Samsung washing machine prevents metals in hard water from being attach to the heater, which may cause a reduction in heater efficiency. It saves energy, time and costs.
  • Page 10 2-2. SPECIFICATIONS Model WF1114* Wash Type FRONT LOADING TYPE Dimension W 598mm X D 600mm X H 844mm Water Pressure 50kPa ~ 800kPa Water Volume 16304l/annual Weight 71kg Wash & Spin Capacity 12.0kg 220V / 150W WASHING 240V / 150W Power Consumption 220V / 2000W WASHING and HEATING 240V / 2400W...
  • Page 11 2-3. COMPARING SPECIFICATIONS WITH EXISTING MODELS (H) : Functions may be different depending on the model. Grade ARNO SCOUT WF0804*/WF0802* Model Name WF1114* WF0704*/WF0702* Image 2nd Diamond Drum Diamond drum Feature “12kg” Biggest Capacity Big door design Capacity 12Kg 8.0kg / 7.0kg Drum Volume 78ℓ 63 ℓ / 49 ℓ 1400 1400 / 1200 Max rpm Motor BLDC Control Sys General General 3 Stages 3 Stages Weight Detection Main Spec Heater Capacity...
  • Page 12 2-4. OPTIONS SPECIFICATIONS Item Code Remarks BOLT-SPANER DC60-40146A Default : Cold only) or For specific models HOSE-WATER DC62-10289B only : Cold and Hot) : Cold only) or HOSE-WATER For specific models DC62-00079A (AQUA-STOP) only : Cold and Hot) WF1124XAC/XEF MANUAL-BOOK DC68-03038A WF1124XBC/XEF CAP-FIXER...
  • Page 13 3. DISASSEMBLY AND REASSEMBLY 3-1. TOOLS FOR DISASSEMBLY AND REASSEMBLY Tool Type Remarks Heater(1),Tub(12), Fixer screw(5), Motor(2), 10mm Balance(9) Shock Absorber (2 holes each in left/right), Box driver 13mm Damper(2), Damper(friction 2) 19mm Pulley(1) 10mm Replaced by box driver Double-ended 13mm spanner 19mm...
  • Page 14 3-2. STANDARD DISASSEMBLY DRAWINGS ► This is a standard disassembly diagram and may differ from the actual product. Use this material as a reference when disassembling and reassembling the product. Part Figure Description 1. Remove the two screws holding the Top Cover at the back of the unit.
  • Page 15 Part Figure Description 1. Remove the 2 screws holding the front operating panel. 2. Remove the screws at the top of the ASSY- PANEL CONTROL. Sub-pcb panel 3. Hold the ASSY-PANEL CONTROL while pulling it upwards and release the hook to remove it.
  • Page 16 Part Figure Description 1. Remove this screw. 2. Remove the Band-ring. Assy Housing- drawer 3. Separate the water supply valve wire. 4. Remove the screws holding the water supply valve. 14 _ Disassembly and Reassembly...
  • Page 17 Part Figure Description 1. Using long nose pliers, pick up one of the rings on Wire-Diaphragm which connect the spring and the wire ends. then Separate the Wire-Diaphragm from the Front-Frame and Disconnect the Diaphragm. Frame Front 2. Remove the two screws holding the FRAME-FRONT.
  • Page 18 Part Figure Description • Unfasten the 4 screws that hold the back cover in place. Remove the back cover by Cover-Back sliding it down. (When assembling, slide the back cover up.) 1. Remove the Cover back . 2. Separate the belt and then assembly it. 3.
  • Page 19 Part Figure Description 1. Separate the Assy-Cover Top. 2. Separate the water supply valve wire. Water supply valve 3. Remove the screws holding the water supply valve. Disassembly and Reassembly _ 17...
  • Page 20 Part Figure Description Water valve Noise filter 1. Separate the Assy Top-Cover. Sensor pressure Main PCB Water level sensor 2. Disconnect the wire between the PRESSURE HOSE and the water level sensor for repair / replacement. 3 . Push the clip of the water level sensor behind sensor to one side of the frame and pull it out to remove it.
  • Page 21 Part Figure Description 1. Remove the 2 screws holding the Door Hinge and separate the door. 2. Remove the 9 screws holding the Holder Glass and separate the Holder Glass. Door-hinge 3. Remove the 4 screws holding the bracket hinge and replace the door-hinge. Disassembly and Reassembly _ 19...
  • Page 22 Part Figure Description 1. Remove the Frame Front. 2. Remove the remaining water through the drainage hose. Place a bowl under the drainage hose, hose to catch any water that may flow out. Drain pump 3. Separate the Drain Filter by turning it counterclockwise.
  • Page 23 Part Figure Description 6. Remove the holder by using a long nose pliers. Do not cut off the holder 7. Release the BAND RING (3EA) and remove the HOSE (3EA). Drain pump 8. Push the TUB inward slightly to remove the PUMP.
  • Page 24 Part Figure Description 1. Open the Door. Remove the Wire Diaphragm and remove it from The Front Frame. For easier disassembly, remove the spring from the lower part of the Diaphragm with a (-) screwdriver. Since the Diaphragm can be damaged when removing it.
  • Page 25 Part Figure Description 1. Separate the Back Cover. 2. Separate the Connection Housing (3). 3. Remove the screw (1). 4. Separate the Holder and Connection Housing. Heater 5. Remove the nut holding the heater and separate the Heater. Use box Drivers (Socket size: 10mm) 6.
  • Page 26 Part Figure Description 1. Remove the Top cover. 2. Remove the cover PCB - remove the hook in order Push the hook indicated direction 3. Remove the wire harness connector which is connected to the PCB. 4. Remove the screws that hold the main PCB in place.
  • Page 27 Part Figure Description Check Points for Troubleshooting 1. Check whether there is any error in applying the power. 2. Check the voltage between the DC 5V and GND terminals. 3. If an error occurs when there is no characteristic error in the electric harnesses, check these points: Replacement of the 3E error: The resistance of motor(U-V/V-W/W-U) is 4.8 Ω...
  • Page 28 MEMO 26 _ Disassembly and Reassembly...
  • Page 29 4. TROUBLESHOOTING 4-1. ERROR MODES ► This is a washer integrated error mode. For detailed information, refer to the general repair scripts. Drum Fully Error Type Causes Remarks Error automatic error For USA mode mode The part of the hose where the water level sensor is located is damaged (punctured).
  • Page 30 Drum Fully Error Type Causes Remarks Error automatic error For USA mode mode The pump motor impeller is damaged internally. The wrong voltage (220 V → 110 V) is supplied to the parts. Part fault This occurs due to freezing in the winter season Drain Error The drain hose is clogged.
  • Page 31 Drum Fully Error Type Causes Remarks Error automatic error For USA mode mode This occurs when the temperature of the washing machine is more than 50 ˚C and no draining is If this error performed. occurs for (Reason: If hot water comes into contact with skin, it another may cause burns.) reason, it...
  • Page 32 Drum Fully Error Type Causes Remarks Error automatic error For USA mode mode Heater engagement fault (out of place) The air hose is out of place and water leakage occurs during the spin cycle. The tub back at the safety bolts fixing part is broken.
  • Page 33 Drum Fully Error Type Causes Remarks Error automatic error For USA mode mode This occurs when too much foaming is detected. It is also displayed while foaming is removed. When the removal is finished, the normal cycle Foaming proceeds. “Sud” or “SUdS” is displayed when too SUdS Detected much foaming is detected and “End”...
  • Page 34 4-2. CORRECTIVE ACTIONS FOR EACH ERROR CODE 32 _ Troubleshooting...
  • Page 35 Troubleshooting _ 33...
  • Page 36 34 _ Troubleshooting...
  • Page 37 Troubleshooting _ 35...
  • Page 38 36 _ Troubleshooting...
  • Page 39 Please refer to these standards when requesting a material. 1. Material Code Type ● : Number ■ : Letter (Alphabet) Enterprise-wide parts ●●●●-●●●●●● Type 1 materials can be used for all Samsung Electronics Type 1 products. 0204-000418 FREON (Most electrical parts belong to this type.) ■■ ●●...
  • Page 40 5-1. MAIN (WF1124XAC/XEF, WF1124XBC/XEF) 38 _ Exploded views and Parts list...
  • Page 41 MODEL CODE: WF1124XAC/XEF, WF1124XBC/XEF Service Bom (SA: SERVICE AVAILABLE, SNA: SERVICE NOT AVAILABLE) Drawing Code No. Description Specification SA/SNA WF1124XAC/XEF ASSY-WASHING MACHINE ARNO FRAME & COVER PARTS Refer to 5.2 Frame & Cover Parts DC97-16645A ASSY PUMP DRAIN ARNO,WF1124ZAC/XEF DC90-06009A ASSY FRONT ARNO PJT,WF1124ZAC/XEF DC90-06007A...
  • Page 42 5-2. FRAME & COVER PARTS (WF1124XAC/XEF, WF1124XBC/XEF) 40 _ Exploded views and Parts list...
  • Page 43 MODEL CODE: WF1124XAC/XEF, WF1124XBC/XEF Service Bom (SA: SERVICE AVAILABLE, SNA: SERVICE NOT AVAILABLE) Drawing Code No. Description Specification SA/SNA FRAME & COVER PARTS DC97-16695A ASSY COVER BACK ARNO,WF1124ZAC/XEF DC90-06006A ASSY COVER TOP ARNO PJT,WF1124ZAC/XEF 6009-001476 SCREW-HEX HEX,+,M5,L10,ZPC(WHT),SWRCH18A,2 DC97-16691A ASSY COVER TOP ARNO,WF1124,WOOD+ABS,595*584.
  • Page 44 MODEL CODE: WF1124XAC/XEF, WF1124XBC/XEF Service Bom (SA: SERVICE AVAILABLE, SNA: SERVICE NOT AVAILABLE) Drawing Code No. Description Specification SA/SNA 8-11 DD65-00001F CLAMPER HOSE SDW-H120,STEEL,-,D10.5/T1.2,-,- DC96-01703B ASSY SENSOR PRESSURE PURPLE PJT,PURPLE PJT,0~300mmH20,non pcb,-,- DC90-11229B ASSY POWER CORD BF3,-,SWF-P12,1900 DC97-00920C ASSY LEG SEW-HW108,-,-,-,-,- DC97-16680A ASSY HOSE DRAIN(O)
  • Page 45 MEMO Exploded views and Parts list _ 43...
  • Page 46 5-3. ASS’Y TUB&DRUM (WF1124XAC/XEF, WF1124XBC/XEF) 44 _ Exploded views and Parts list...
  • Page 47 MODEL CODE: WF1124XAC/XEF, WF1124XBC/XEF Service Bom (SA: SERVICE AVAILABLE, SNA: SERVICE NOT AVAILABLE) Drawing Code No. Description Specification SA/SNA DC90-03364A ASSY TUB & DRUM DC90-06017A ASSY TUB FRONT ARNO PJT,WF1124ZAC/XEF DC64-02684A DOOR-DIAPHRAGM ARNO-PJT,EPDM,T2.0,GRY,WASHER DC65-00021A CLAMPER HOSE-JOINT HEBA PJT,HSWR,-,ID74/OD78,WHT,- DC66-00343K DAMPER-SHOCK GE24"-PJT,PP,60N,W24,L127,BLK,1- BUSH DC97-14263A...
  • Page 48 MODEL CODE: WF1124XAC/XEF, WF1124XBC/XEF Service Bom (SA: SERVICE AVAILABLE, SNA: SERVICE NOT AVAILABLE) Drawing Code No. Description Specification SA/SNA 1-10-2 DC62-00296A SEAL-CONNECTOR WF0804Y8E,EPDM,W9.5,L45.3,SCOUT- 1-10-3 DC65-00008A CLAMPER HOSE SEW-DR605,SK5,-,-,YEL,ID14.2/T0.9 1-10-4 DC67-00462A HOSE-CONNECTOR WF0804Y8E,PP,NTR,SCOUT-PJT 1-10-5 DC67-00568A HOSE-AIR TUB ARNO-PJT,EPDM,T1.5,BLK 1-10-6 DC67-00579A HOSE-CIRCULATION ARNO,EPDM,ID9.0,OD14.5,L800,BLK DC93-00278A ASSY SENSOR...
  • Page 49 MODEL CODE: WF1124XAC/XEF, WF1124XBC/XEF Service Bom (SA: SERVICE AVAILABLE, SNA: SERVICE NOT AVAILABLE) Drawing Code No. Description Specification SA/SNA 5-10-3 DC63-01340A COVER-HEATER ARNO,PP,T3.0,W122.0,L66.2,V0 5-11 DC96-01327D ASSY WIRE HARNESS ARNO,WF1124ZAQ/ XEF,220~240V/50~60HZ,TUB EARTH WIRE 5-12 DC97-06080A ASSY BOLT SEW-3HR107,BOLT+WASHER,-,-,-,- 5-13 DC97-14263A ASSY BOLT HEBA-PJT,MOTOR/ BOLT(M8)+WASHER(OD28.6),-,-,-,- 5-13...
  • Page 50 5-4. ASS’Y FRAME FRONT (WF1124XAC/XEF, WF1124XBC/XEF) 48 _ Exploded views and Parts list...
  • Page 51 MODEL CODE: WF1124XAC/XEF, WF1124XBC/XEF Service Bom (SA: SERVICE AVAILABLE, SNA: SERVICE NOT AVAILABLE) Drawing Code No. Description Specification SA/SNA DC90-06009A ASSY FRONT ARNO PJT,WF1124ZAC/XEF DC91-12078D ASSY WIRE DIAPHRAGM HEBA-PJT,-,-,-,-,- DC97-16631A ASSY FRAME FRONT ARNO,WF1124ZAC/XEF 6002-001435 SCREW-TAPPING TH,+,2,M4,L12,PASS,STS430 6009-001522 SCREW-HEX HEX,+,- ,M5,L16,PASS,STS430,FP,NYLOCK DC61-01917A GUIDE-FILTER...
  • Page 52 5-5. PANEL-CONTROL & DRAWER (WF1124XAC/XEF, WF1124XBC/XEF) 50 _ Exploded views and Parts list...
  • Page 53 MODEL CODE: WF1124XAC/XEF, WF1124XBC/XEF Service Bom (SA: SERVICE AVAILABLE, SNA: SERVICE NOT AVAILABLE) Drawing Code No. Description Specification SA/SNA DC90-06008A ASSY PANEL CONTROL ARNO PJT,WF1124ZAC/XEF 6002-000445 SCREW-TAPPING TH,+,2,M4,L18,PASS,STS304 6002-000520 SCREW-TAPPING TH,+,- ,2,M4,L12,ZPC(WHT),SWRCH18A,- 6002-001306 SCREW-TAPPING TH,+,- ,1,M4,L14,ZPC(WHT),SWRCH18A,- DC92-00673A ASSY PCB SUB ARNO,WF1124ZAC,12KG,230V/50Hz,Y ,SMPS DC92-00676A...
  • Page 54 5-6. ASS’Y HOUSING DRAWER (WF1124XAC/XEF, WF1124XBC/XEF) 52 _ Exploded views and Parts list...
  • Page 55 MODEL CODE: WF1124XAC/XEF, WF1124XBC/XEF Service Bom (SA: SERVICE AVAILABLE, SNA: SERVICE NOT AVAILABLE) Drawing Code No. Description Specification SA/SNA DC90-06007A ASSY DRAWER ARNO PJT,WF1124ZAC/XEF 6003-000226 SCREW-TAPTYPE TH,+,-,S,M4,L8,ZPC(WHT),SWRCH18A,- DC97-16643A ASSY HOUSING DRAWER ARNO,WF1124ZAC/XEF DC61-03085A HOUSING-DRAWER(L) ARNO-PJT,PP,T1.8,NTR DC62-00024M VALVE-WATER V7-PJT,NYLON,2WAY,MAX 10BAR,WHT,220/240V 50/60Hz DC65-00008A CLAMPER HOSE SEW-DR605,SK5,-,-,YEL,ID14.2/T0.9...
  • Page 56 5-7. SMALL PARTS (WF1124XAC/XEF, WF1124XBC/XEF) MODEL CODE: WF1124XAC/XEF, WF1124XBC/XEF Service Bom (SA: SERVICE AVAILABLE, SNA: SERVICE NOT AVAILABLE) Drawing Code No. Description Specification Install. Point DC61-01736A HOLDER-WIRE SEW- FRAME+MAIN(WIRE) HKR149ATA,NYLON66,-,- ,128,-,NEW-K4 PJT DC61-40083A HOLDER-WIRE DAWH- ASSY HEATER 3ND,NYLON,NTR(PI25)/ NYLON66 DC61-00133A CLAMPER HOSE- P1291,PP,ID24.5,OD29.5,HO FRM+H-DRAIN+P-CODE...
  • Page 57 5-8. PARTS LIST (OTHERS PARTS) MODEL CODE: WF1124XAC/XEF, WF1124XBC/XEF Service Bom (SA: SERVICE AVAILABLE, SNA: SERVICE NOT AVAILABLE) Code No. Description Specification Install. Point SA/SNA 0103-002581 POLYURETHANE CPU-55B/UEP 700FB,V0,PUR ASSY PCB MANUAL 0.1105 0103-002582 POLYURETHANE UEP 700FA/CPU-55A,V0,PUR ASSY PCB MANUAL 0.0795 3601-001668 FUSE-RADIAL LEAD 250V,1.6A,TIME...
  • Page 58 5-9. PARTS LIST (SCREW PARTS) MODEL CODE: WF1124XAC/XEF, WF1124XBC/XEF Service Bom (SA: SERVICE AVAILABLE, SNA: SERVICE NOT AVAILABLE) Code No. Description Specification SA/SNA 6001-000115 SCREW-MACHINE BH,+,-,M3,L10,ZPC(WHT),SWRCH18A,-,- 6002-000213 SCREW-TAPPING TH,+,-,1,M4,L12,ZPC(WHT),SWRCH18A,- 6002-000234 SCREW-TAPPING TH,+,NO,2S,M4,L16,ZPC(WHT),SWRCH18A 6002-000239 SCREW-TAPPING TH,+,NO,2S,M4,L8,ZPC(WHT),SWRCH18A 6002-000444 SCREW-TAPPING TH,+,2,M4,L14,PASS,STS430 6002-000445 SCREW-TAPPING TH,+,2,M4,L18,PASS,STS304 6002-000471 SCREW-TAPPING...
  • Page 59 6. PCB DIAGRAM 6-1. MAIN PCB Location Part No. Function Description RY15 POWER SUPPLY RELAY Receive 230 ACV to operate the PBA RY13 HEATER RELAY For driving the heater power CN13 MOTOR CONNECTION TERMINAL Connect with motor signal(U,V,W) REACTOR CONNETION TERMINAL Connect with reactor TERMINAL FOR EACH DRIVING SECTION Locks the door, supplies water and operates the drain and bubble pump...
  • Page 60 6-2. CIRCUIT DIAGRAMS OF MAIN PARTS ► CN13 1. Motor power signal of U ► CN1 ► RY13 2. Motor power signal of V 1. Door Unlock connection(option) Heater relay 3. Motor power signal of W 2. Circulation(Bubble) pump Connection 3.
  • Page 61 6-3. SUB PCB - BEST ( LCD ) SUB PCB - BETTER ( GRAPHIC ) Location Part No. Function Description PROGRAM WRITING CONNECT WHEN WRITING A PROGRAM FOR UPDATING OR MODIFYING THE SOFTWARE BUZZER1 BUZZER CIRCUITRY EMITS A SOUND WHEN A MENU KEY IS PRESSED OR WHEN A PROGRAM IS FINISHED DSP1 TIME DISPLAY DISPLAY THE REMAINING TIME OF THE SELECTED CYCLE(LCD OR GRAPHIC LED)
  • Page 62 6-4. DETAILED DESCRIPTIONS OF CONTACT TERMINALS (SUB PCB) - BEST (WF1124*A*) ► CN1(PROGRAM WRITING PORT) 1. 3.3V_IS(SUB) 2. WC_RESET 3. BKGD/MS(MICOM WRITING) 4. GND ► CN3 1. WATER LEVEL FROM SUB 2. FROM SUB TO MAIN REALY WATCHDOG 3. MEMS_EMG 4.
  • Page 63 7. WIRING DIAGRAM 7-1. WIRING DIAGRAM REFERENCE INFORMATION BLACK BLUE GREEN GRAY NATURAL ORANGE PINK SKYBLU SKYBLUE VIOLET WHITE YELLOW Wiring Diagram _ 61...
  • Page 64 8. SCHEMATIC DIAGRAM 8-1. MAIN CONTROL ► This Document can not be used without Samsungs authorization. GRACE_POWER +15V +15V JUMP +5V_IS DC_LINK TK5A60D +15V BST-06-52 REACTOR FET1 +15V R254 TSL1315RA-221K1R7-PF 0.1W CE43 C184 C189 PTC1 220uF 100nF 220uH / 1A NJM7805 +5V_IS 1.5A...
  • Page 65 8-2. SUB CONTROL ► This Document can not be used without Samsungs authorization. +3.3V_IS 15V_LCD +3.3V_IS +3.3V_IS +3.3V_IS 0.022nF +3.3V_IS +15_IS R127 R125 FDC6326L WC_RESET WC_RESET 0.25W WC_RESET 50mA 70V DRY_AIR_THERMISTOR 0.125W VOUT 0.125W +3.3V_IS DGND KIA7025AP BAV99 0.022nF LCD_RXD DRY_CON_THERMISTOR LCD_POWER ON/OFF...
  • Page 66 9. REFERENCE 9-1. ARNO PROJECT NAME 64 _ Reference...
  • Page 67 China, Asia, Japan http://gspn2.samsungcsportal.com © 2012 Samsung Electronics Co.,Ltd. All This Service Manual is a property of Samsung Electronics Co.,Ltd. rights reserved. Any unauthorized use of Manual can be punished under applicable Printed in Korea International and/or domestic law.

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