HP Mini-in-One 24 Maintenance And Service Manual

HP Mini-in-One 24 Maintenance And Service Manual

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Maintenance and Service Guide
Mini-in-One 24 model
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem
troubleshooting, and more.

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Table of Contents
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Summary of Contents for HP Mini-in-One 24

  • Page 1 Maintenance and Service Guide Mini-in-One 24 model SUMMARY This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem troubleshooting, and more.
  • Page 2 Devices, Inc. Bluetooth is a trademark owned sure to read “Important Safety Information”. by its proprietor and used by HP Inc. under license. NVIDIA is a trademark and/or registered trademark of NVIDIA Corporation in the U.S. and other countries. USB Type-C and USB-C are registered trademarks of USB Implementers Forum.
  • Page 3: Table Of Contents

    Table of Contents 1 Getting started ................................1 Important safety information ..........................1 Important service information and precautions ....................1 RoHS (2002/95/EC) requirements .......................... 2 General descriptions .............................. 2 Firmware updates ..............................2 Before returning the repaired product to the customer ..................2 2 Monitor features ................................
  • Page 5: Getting Started

    Getting started Read this chapter to learn about safety information and where to find additional HP resources. Important safety information Carefully read the cautions and notes within this document to minimize the risk of personal injury to service personnel. The cautions and notes are not exhaustive. Proper service methods are important to the safe, reliable operation of equipment.
  • Page 6: Rohs (2002/95/Ec) Requirements

    Level 2: Circuit board or standard parts replacement Firmware updates Firmware updates for the monitor are available at support.hp.com. If no firmware is posted, the monitor does not need a firmware update. Before returning the repaired product to the customer Perform an AC leakage current check on exposed metallic parts to be sure the product is safe to operate without the potential of electrical shock.
  • Page 7: Monitor Features

    Wide viewing angle to allow viewing from a sitting or standing position, or when moving from side to ● side Supports a 35 W or 65 W HP Desktop Mini attached to the rear of the HP Mini-in-One in a fully enclosed ● compartment Single Power On for both the HP Desktop Mini and the HP Mini-in-One ●...
  • Page 8: Front Components

    Front components To identify the components on the front of the monitor, use this illustration and table. Front of monitor showing locations of front components Table 1-1: Front components and their descriptions Component Function Dual-array microphones Record sound. Webcam light Indicates the webcam is on.
  • Page 9: Rear Components

    Sides of monitor showing locations of side components Table 1-2: Side components and their descriptions Component Function Headset jack Connects headphones or a headset. USB 3.1 Gen1 ports (2) Connect USB devices. Rear components To identify the components on the rear of the monitor, use this illustration and table. Rear of monitor showing locations of rear components...
  • Page 10: Locating The Serial Number And Product Number

    Locating the serial number and product number The serial number and product number are located on a barcode label on the bottom edge of the display head. You may need these numbers when contacting HP about the display model.
  • Page 11 Spec label Barcode label Label location Barcode label for Worldwide region Barcode label for Worldwide region Spec Label for Worldwide Region Spec Label for Worldwide Region...
  • Page 12: Illustrated Parts Catalog

    Illustrated parts catalog To identify the monitor major components, use this illustration and table. Illustration showing the major components of the monitor Item Description ASSY,MID FRAME,Barzini2 ASSY,DECO BEZEL,Barzini2 Panel-BOE Panel-LGD ASSY,VESA MOUNT,Barzini2 ASSY,MAIN CHASSIS,Barzini2 Scalar Board GNRC, Speaker 50X22 40HM/2W ,Barzini2 SUPPORT PCB BKT-L,SECC,T=0.5mm SUPPORT PCB BKT-R,SECC,T=0.5mm ASSY,IO SHIELDING,Barzini2...
  • Page 13: How To Order Parts

    You can purchase cables from the HP part store at https://partsurfer.hp.com/Search.aspx. NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.com, select your country or region, and then follow the on-screen instructions.
  • Page 14: Removal And Replacement Procedures

    Removal and replacement procedures Adherence to these procedures and precautions is essential for proper service. Preparation for disassembly Use this information to properly prepare to disassemble and reassemble the monitor. 1) Read the “Important safety information” and “Important service information and precautions” sections in the “Getting started”...
  • Page 15 Remove the screws from the rear case 2) Use your fingers to split the left and right sides apart between the middle frame and rear case. Split the left and right sides apart 3) Insert the scraper bar tool into the gap between the middle frame and rear case, and then rotate. The hook opens.
  • Page 16 5) Remove all the small board from the Rear cover. Remove the small boards 6) Release the webcam module from the middle frame. Remove the webcam module 7) Release the screws and remove the Die casting. 8) Release all cables. (LVDS cable, FFC*2,Webcam cable, Type C and Audio cable) 9) Release the screws on scaler board then remove the PCBA.
  • Page 17: Connector Repair

    10) Release the screws on the support bracket then remove the speakers. Remove the speakers 11) Release the screws and remove the chassis & middle frame. Remove the chassis & middle frame 12) Tear off the gasket from the IO Shielding. Tear off the gasket Connector repair This procedure includes DisplayPort, DC jack, headphone, USB-C, USB upstream and USB A connectors.
  • Page 18 The connectors are on the main board (board part number 790QW1300***H01), IO board (board part number 790QW0100***H0*), audio board (board part number 790QW2300***H0*) and USB side board (board part number 790QW0300***H0*). The connectors’ identifiers are as follows: Connector Location DisplayPort USB upstream USB(VA) P2,P3,P4,P5...
  • Page 19: Dp Connector Cn5

    USB Side Board showing locations of connectors O Board showing locations of connectors Connector Location Headphone Audio Board showing location of connector O Board showing locations of connectors Before repairing connectors, follow these steps: ▲ Prepare the monitor for disassembly. See Preparation for disassembly on page DP connector CN5 Repair the DP connector: 1) Use a hot air gun to melt the solder on the pins.
  • Page 20: Dc Jack Connector Cn1

    DC jack connector CN1 Repair the DC jack connector: 1) Use a hot air gun to melt the solder on the pins. Pin solder with soldering iron and absorber. You can gently push down with the soldering iron once everything is molten to move the CN201 out of the through holes. Remove DC jack connector 2) Lift the CN1 connector from the PCB.
  • Page 21: Usb-C Connector P1

    Remove USB connectors Remove USB connectors 2) Lift the P2, P3, P4, P5 (VA) & P1, P2 (RA) connector from the PCB. 3) Place the new component on the PCB. Be sure that it matches the PCB footprint. 4) Solder the new component. USB-C connector P1 Repair the HDMI connector: 1) Use a hot air gun to melt the solder on the pins.
  • Page 22: Function Test

    Remove headphone connector 2) Lift the CN2 connector from the PCB. 3) Place the new component on the PCB. Be sure that it matches the PCB footprint. 4) Solder the new component. After repair, be sure to confirm that all functions are working. Function test After repair, be sure to confirm that all functions are working.
  • Page 23 Display is turned off. Press the display power button. USB Type-C cable is not connected to the HP Connect the USB Type-C Desktop Mini cable. System is in Sleep mode. Press any key on the keyboard or move the mouse to exit Sleep mode.
  • Page 24: Index

    Index components preparation for disassembly, 12 front, 5 RC removal, 12 rear, 6 rear components, 6 connector repair, 17 removal DisplayPort connector location, 6 power board, 15 features, 4 RC, 12 firmware updates, 2 xxxx, 20 front components, 5 removal and replacement procedures, 12 function button locations, 5 returning to customer, 2 function test, 20...

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