Page 2
(excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
SC-P9500 Series/SC-P7500 Series User's Guide Notes on Manuals Screenshots Used in this Notes on Manuals Guide Meaning of Symbols ❏ Screenshots used in this guide may differ slightly from the actual screens. Also, screens may differ depending on the operating system or the usage environment.
SC-P9500 Series/SC-P7500 Series User's Guide Notes on Manuals Printer Parts Front Roll paper cover Open to load roll paper. Front cover Open this cover when cleaning the printer or clearing jams. Cartridge covers (on the left and right) Open when installing ink cartridges.
SC-P9500 Series/SC-P7500 Series User's Guide Notes on Manuals Maintenance cover (front) Open when cleaning around the caps. “Cleaning around the print head and caps” on page 138 Control panel “Control panel” on page 11 Cut sheet cover Open when loading cut sheets or poster board.
When loading roll paper into the printer, insert this through the roll paper. Back LAN port Connects the LAN cable. USB port Connects the USB cable. Option port Connects the optional SpectroProofer mounter or Auto Take-up Reel Unit (for the SC-P9500 Series only). Status light The color indicates the network transmission speed.
Page 10
Connect the supplied power cable here. Maintenance Box Absorbs waste ink. For SC-P9500 Series this is placed in two locations on the left and right, while SC-P7500 Series is in one location on the right. “Replacing Maintenance Box” on page 124 Option slot ™...
SC-P9500 Series/SC-P7500 Series User's Guide Notes on Manuals Control panel Home screen operations Menu Allows you to make paper settings, printer settings, and perform printer maintenance. See the following for a list of the menus. “Paper Setting” on page 101...
SC-P9500 Series/SC-P7500 Series User's Guide Notes on Manuals You can check the status of the wired LAN Features connection and change settings. The main features of this printer are described below. Switch screens while printing You can switch the screen display while printing.
SC-P9500 Series/SC-P7500 Series User's Guide Notes on Manuals Three spot color inks that help to Notes on Usage and realize a wide range of color Storage reproduction This printer is equipped with Orange, Green, and Violet Installation space inks allowing us to realize a wide range of color reproduction, thereby achieving high PANTONE coverage.
SC-P9500 Series/SC-P7500 Series User's Guide Notes on Manuals ❏ Do not install the printer next to heat sources or ❏ To prevent the accumulation of dust and other directly in the path of air from a ventilator or air foreign matter in the printer, close all covers before conditioner.
Notes on Handling folding of stacking; otherwise, the color may change where they touch (leaves a mark). These marks will ❏ Use Epson special media under normal room disappear if they are separated immediately and conditions (temperature: 15 to 25˚C, humidity: 40 dried;...
Page 16
Typically, print outs and photos fade over time (color distortion) due to the effects of light and various constituents in the air. This also applies to Epson special media. However, with the correct storage method, the degree of color distortion can be minimized.
For details on the various software, see the online help of each software or the Administrator's Guide (online manual). Note: Convenient software compatible with this printer is introduced on the Epson website. Please check the information from the following link.
This tool adds paper information to a printer or printer driver. If you are using Windows, you can start it from the printer driver. If you are using a Mac, you can start it from the /Applications/Epson Software/Epson Utilities/Epson Media Installer.app.
SC-P9500 Series/SC-P7500 Series User's Guide Introducing the Software Using Web Config Function Summary This section introduces the main functions of Web This section describes how to start the software and Config. See the Administrator's Guide for more details. provides a summary of its functions.
Do not turn off the computer or printer during When you install the software during setup as described the update. in the Setup Guide, Epson Software Updater is installed. Epson Software Updater allows you to update the firmware and software already installed on your...
Select the software you want to remove and then click Uninstall/Change (or Change/Remove/ Printer Driver Add or remove). Use the "Uninstaller". You can remove the printer driver and EPSON Status Monitor 3 by selecting EPSON Downloading the Uninstaller SC-XXXXX Printer Uninstall. Download the "Uninstaller" from the Epson website.
SC-P9500 Series/SC-P7500 Series User's Guide Basic Operations Open the roll paper cover. Basic Operations Loading and Removing the Roll Paper Lower the lock lever for the adapter holder to Loading Roll Paper release the lock. Load roll paper after attaching the supplied roll paper adapters.
Page 23
SC-P9500 Series/SC-P7500 Series User's Guide Basic Operations Place the roll paper on top of the printer. Adjust the size of the roll paper adapters to the size of the roll core. Change the size of both of the roll paper adapters so that they are the same size.
Page 24
SC-P9500 Series/SC-P7500 Series User's Guide Basic Operations Attach the roll paper adapters to both ends of the Important: roll paper, and then lower the lock levers on the left and right to lock them in place. Rolling the roll paper with too much force may damage the adapter holder or the printer.
SC-P9500 Series/SC-P7500 Series User's Guide Basic Operations Insert the leading edge of the roll paper into the Close the roll paper cover. paper feed slot, and continue to feed until you hear a sound. Check the media type. “Setting Loaded Paper” on page 30 Cutting the roll paper The printer is equipped with a built-in cutter.
SC-P9500 Series/SC-P7500 Series User's Guide Basic Operations Manual cut method Important: When Off is selected in the printer driver or Off is The commercially available media types, such as selected for Auto Cut in the control panel, the paper can those shown below, may not be cut cleanly by the be cut in any location after printing as described below.
Page 27
SC-P9500 Series/SC-P7500 Series User's Guide Basic Operations Press Paper loading information from the home Lower the lock lever for the adapter holder to screen, and then select Remove. release the lock. The paper is rewound and ejected. When Manage Remaining Amount is set to On, the barcode is automatically printed prior to rewinding.
SC-P9500 Series/SC-P7500 Series User's Guide Basic Operations Roll over the paper roll to the front side to place it Loading and Removing on the top of the printer. Cut Sheets/Poster Board Important: If the paper is wavy or curled, use new paper. If wavy...
Paper loading information on the control panel, and 762 mm. However, you can load thick paper that then select Remove. The paper is ejected. is longer than 762 mm into the SC-P9500 Series by loading the paper horizontally. When loading cut sheets, insert the leading edge until you feel resistance.
SC-P9500 Series/SC-P7500 Series User's Guide Basic Operations To manage the amount of roll paper remaining, Setting Loaded Paper set Remaining Amount Management to On, and then set Remaining Amount and Remaining Alert. Set the paper type before you start printing. Not setting a paper type that matches the loaded paper will cause wrinkles, scuffing, uneven colors, and other trouble.
See the following for more details. When there is no paper “Introducing the Software” on page 17 information on the control panel Use one of the following methods to start Epson or in the driver Media Installer. Epson Edge Dashboard...
Page 32
Select the paper you want to print on. Download the latest printer driver from the Printer driver (Windows) Epson Website. For Mac Start Epson Media Installer. /Applications/Epson Software/Epson Utilities/ Epson Media Installer.app Epson Media Installer starts and displays a list of paper information that you can add.
Page 33
Make sure you set the following items. ❏ Change Reference Paper Note: ❏ Paper Thickness Paper information added using Epson Media Installer is also added to Printer Settings - Custom Paper Setting on ❏ Roll Core Diameter (roll paper only) the control panel.
SC-P9500 Series/SC-P7500 Series User's Guide Basic Operations Check that the paper supports are in the position Using the Paper Basket shown in the illustration. Using the paper basket allows you to print smoothly by preventing the paper from getting dirty or wrinkled.
Page 35
SC-P9500 Series/SC-P7500 Series User's Guide Basic Operations Important: Note: If you are printing on thick paper, the leading edge If you print while the cloth is stretched too far of the paper may catch on the cloth and may not be or on the floor, you may not be able to eject ejected correctly.
Page 36
SC-P9500 Series/SC-P7500 Series User's Guide Basic Operations Lift the roll section off the floor. Note: To increase the angle of the cloth, pass the string through a hole close to the edge of the belt. While holding down the button on the right of the roll section, move straight towards the printer.
Page 37
SC-P9500 Series/SC-P7500 Series User's Guide Basic Operations Rotate the roll section counter-clockwise a little Lower the output supports until they are vertical to add a little slack and prevent the cloth from as shown in the illustration. stretching during storage.
This section describes how to use the control panel for See the following section for information on take-up the auto take-up reel unit. support and take-up direction. “Epson Special Media Table” on page 156 Printed side out Printed side in Power lamp Taking-up with printed side out places the printed Displays the status of the auto take-up reel unit.
SC-P9500 Series/SC-P7500 Series User's Guide Basic Operations Backward : The roll is taken up with the printable Attaching the Paper side in. This section describes how to attach roll paper to the Forward : The roll is taken up with the printable auto take-up reel unit roll core.
Page 40
See the following section for information on paper that requires the tensioner. “Epson Special Media Table” on page 156 Flip the Manual switch on the auto take-up reel Set the auto take-up reel unit Auto switch to unit to Forward, and take up as much paper as Forward.
SC-P9500 Series/SC-P7500 Series User's Guide Basic Operations Set the auto take-up reel unit Auto switch to Off. Flip the Manual switch on the auto take-up reel Plug the power cord into an outlet and confirm unit to Backward, and take up as much paper as that the power lamp lights.
Page 42
SC-P9500 Series/SC-P7500 Series User's Guide Basic Operations (2) Cut the paper. Caution: (3) Keep the Manual switch pressed in the take-up Removing paper from the auto take-up reel unit direction (either Forward or Backward). requires two workers, one on each end of the roll.
SC-P9500 Series/SC-P7500 Series User's Guide Basic Operations Select the Media Type, Color, Print Quality, Basic Printing Methods Mode, and Source according to the paper loaded in the printer. This section explains how to print and how to cancel printing. Printing (Windows) Make print settings such as paper size and paper source from the connected computer and then print.
SC-P9500 Series/SC-P7500 Series User's Guide Basic Operations The progress bar is displayed, and printing starts. When you have created the data, from the File menu of the application, click Print and so on. Screen while printing The following screen is displayed when you start printing, and the progress bar (the computer's processing status) is displayed.
Page 45
SC-P9500 Series/SC-P7500 Series User's Guide Basic Operations Also, if an error occurs while printing, a notification Check that this printer is selected, and then set message is displayed. the paper size. Select the paper size, borderless printing options, and paper source in the Paper Size menu.
SC-P9500 Series/SC-P7500 Series User's Guide Basic Operations Select the job you want to cancel, and then select Canceling Printing (Windows) Cancel from the Document menu. To cancel all jobs, click Cancel All Documents in When the computer has finished sending data to the printer, you cannot cancel the print job from the the Printer menu.
SC-P9500 Series/SC-P7500 Series User's Guide Basic Operations Printable area Canceling Printing (from the Printer) This section describes the printable areas for the printer. The Cancel button is displayed on the control panel screen during printing. Touch the Cancel button. The If the margin set in an application is larger than the print job is canceled even in the middle of printing.
SC-P9500 Series/SC-P7500 Series User's Guide Basic Operations The printer driver supports the following Also, when using UltraSmooth Fine Art paper/ maximum paper lengths. baryta, the value for is 45 mm. Windows: 18 m (708.66 inch) When you want to change the margins, make changes in Top Margin and Bottom Margin from Mac: 18 m (708.66 inch)
SC-P9500 Series/SC-P7500 Series User's Guide Basic Operations When printing borderless on the left and right, the left Turning Off the Power and right margins are 0 mm. Using Power Off Timer The printer offers the following two power management options.
Page 50
SC-P9500 Series/SC-P7500 Series User's Guide Basic Operations “General Settings” on page 106...
SC-P9500 Series/SC-P7500 Series User's Guide Using the Optional Hard Disk Unit ❏ Print jobs that specify output paper sizes (widths) Using the Optional that are larger than that selected with the printer Hard Disk Unit Note: You can set held jobs in General Settings - Printer Settings - PS3 Menu - Store Held Job.
SC-P9500 Series/SC-P7500 Series User's Guide Using the Optional Hard Disk Unit On the Layout screen, click the Settings button We take no responsibility for any data loss, data from Hard Disk Unit, and then select Print Job. corruption, or other problems due to any cause, even including those listed above and within the warranty period.
SC-P9500 Series/SC-P7500 Series User's Guide Using the Optional Hard Disk Unit Check that the printer is selected, and then select Viewing and Printing Hard Disk Unit Settings from the list. Saved Print Jobs This section describes how to view and print saved jobs from the control panel.
SC-P9500 Series/SC-P7500 Series User's Guide Using the Printer Driver(Windows) Right-click your printer icon, and click Printing Using the Printer preferences. Driver (Windows) Displaying the Settings Screen The printer driver setting screen is displayed. You can access the printer driver in the following ways: ❏...
SC-P9500 Series/SC-P7500 Series User's Guide Using the Printer Driver(Windows) Displaying Help Right-click on the item you want to check and display You can access the printer driver help in the following Right-click the item, and then click Help. ways: ❏ Click Help ❏...
SC-P9500 Series/SC-P7500 Series User's Guide Using the Printer Driver(Windows) When you enter a name in Name and click Save, Customizing the Printer the settings are saved in List. Driver You can save the settings or change the display items as you prefer.
SC-P9500 Series/SC-P7500 Series User's Guide Using the Printer Driver(Windows) Select Media Type, and then click Paper When you enter a name in Name and click Save, Configuration. the settings are saved in List. You can select saved settings from Media Type on the Main screen.
Page 58
SC-P9500 Series/SC-P7500 Series User's Guide Using the Printer Driver(Windows) ❏ Drag and drop unnecessary items to Not Go to the Utility tab and click Menu Display. Arrangement. Select Edit Item. Note: When Delete Group is performed, the group (folder) is deleted, however the settings in the deleted group (folder) remain.
By right-clicking the icon, you can display the following menu and perform maintenance functions. Nozzle Check EPSON Status Monitor 3 starts when the printer name is This function prints a nozzle check pattern to check if clicked from the displayed menu.
Page 60
SC-P9500 Series/SC-P7500 Series User's Guide Using the Printer Driver(Windows) Speed and Progress You can set various functions for printer driver basic operations. Menu Arrangement You can arrange the display items of Select Setting, Media Type, and Paper Size. For example, you can reord them by frequency of access.
SC-P9500 Series/SC-P7500 Series User's Guide Using the Printer Driver(Mac) Saving to Presets Using the Printer Driver Set each item in Paper Size and Print Settings that you want to save to the preset. (Mac) Select Paper Configuration from the list, and then set the ink density according to the paper you want to use.
Click Show Presets... in Presets of the Print dialog box. You can perform maintenance tasks such as Nozzle Check or Head Cleaning by using Epson Printer Utility 4. This utility is installed automatically when you install the printer driver. Starting Epson Printer Utility 4 Select the setting you want to delete, click Delete, and then click OK.
Page 63
SC-P9500 Series/SC-P7500 Series User's Guide Using the Printer Driver(Mac) Nozzle Check This function prints a nozzle check pattern to check if the print head nozzles are clogged. If you see banding or gaps in the print outs, perform head cleaning to clear any clogged nozzles.
SC-P9500 Series/SC-P7500 Series User's Guide Printing Varieties For Minimize Top Margin, set Print Quality to Quality Printing Varieties Options, and then set in Quality Options. Printing with Darker Tones of Black (Black Enhance Overcoat) Black Enhance Overcoat is a function that improves the...
Page 65
SC-P9500 Series/SC-P7500 Series User's Guide Printing Varieties Making Settings in Windows Select Color Management, then select Printer Manages Colors in Color Handling, and click When using applications featuring a color Print. management function, specify how to adjust colors from these applications.
Page 66
Adobe Photoshop CS3 or later Note: Adobe Photoshop Elements 6 or later EPSON Color Controls will not be available in the Adobe Photoshop Lightroom 1 or later following applications if Step 1 is omitted. ❏ Adobe Photoshop CS3 or later In other applications, set No Color Management.
Page 67
SC-P9500 Series/SC-P7500 Series User's Guide Printing Varieties Select Main from the list and then clear the If necessary, click Settings and then adjust items Simple Settings check box in the Print Quality such as the Gamma, Brightness, Contrast, area. Saturation, and color balance.
SC-P9500 Series/SC-P7500 Series User's Guide Printing Varieties Printing Black and White Note: For information on supported platforms, see the Photos website for the application in question. Setting example for Adobe Photoshop CC You can print black and white photos with rich gradation by adjusting the image data color by the Open the Print screen.
Page 69
SC-P9500 Series/SC-P7500 Series User's Guide Printing Varieties To make detailed adjustments, proceed to Step 4. Adobe Photoshop CS3 or later If you do not want to make adjustments, proceed Adobe Photoshop Elements 6 or later to Step 6. Adobe Photoshop Lightroom 1 or later In other applications, set No Color Click Settings in Mode.
Page 70
SC-P9500 Series/SC-P7500 Series User's Guide Printing Varieties Display the Print screen, select Print Settings Make the necessary settings. from the list, and then select Advanced B&W See the printer driver help for more details on Photo as the Color. each item.
SC-P9500 Series/SC-P7500 Series User's Guide Printing Varieties About Roll Paper Cutting When performing borderless printing on roll paper, you can specify whether it is left and right borderless printing or all edges borderless printing, and how to cut the paper in the printer driver's Roll Paper Option. The cutting operation for each value is shown in the following chart.
SC-P9500 Series/SC-P7500 Series User's Guide Printing Varieties Select Auto Expand or Retain Size as the Setting Procedures for Printing Method of Enlargement. If you select Auto Expand, set how much of the Making Settings in Windows image goes beyond the edge of the paper as shown below.
Page 74
SC-P9500 Series/SC-P7500 Series User's Guide Printing Varieties Where XXXX is the actual paper size, such as A4. When using roll paper, click Roll Paper Option, and then set Auto Cut option. “About Roll Paper Cutting” on page 72 Note: If page setting options are not available in the application's print dialog, display the page settings dialog.
SC-P9500 Series/SC-P7500 Series User's Guide Printing Varieties Enlarged/Reduced Printing You can enlarge or reduce the size of your data. There are three setting methods. ❏ Fit to Output Size printing Automatically enlarges or reduces the image size to fit the paper size.
SC-P9500 Series/SC-P7500 Series User's Guide Printing Varieties Check other settings, and then start printing. Fit to Page/Scale to fit paper size Making Settings in Windows Settings in Mac When the printer driver's Layout screen is Open the Print screen, select Paper Handling...
SC-P9500 Series/SC-P7500 Series User's Guide Printing Varieties Select Fit to Roll Paper Width. Fit to Roll Paper Width (Windows Only) Display the printer driver Main tab and select Roll Paper for Source. “Printing (Windows)” on page 43 Display the Layout tab and choose a Page Size that matches the page size used in the document size.
SC-P9500 Series/SC-P7500 Series User's Guide Printing Varieties Custom Scale Setting Settings in Mac Making Settings in Windows When the Print screen is displayed, select the size of the paper loaded in the printer from the Paper When the printer driver's Layout screen is Size list.
SC-P9500 Series/SC-P7500 Series User's Guide Printing Varieties “Performing Printing (Mac)” on page 44 Multi-Page Printing You can print multiple pages of your document on one sheet of paper. If you print continuous data prepared at A4 size, it is printed as shown below.
Page 80
SC-P9500 Series/SC-P7500 Series User's Guide Printing Varieties Making Settings in Windows Settings in Mac When the printer driver's Layout screen is When the Print screen is displayed, select Layout displayed, select Multi-Page, and then click from the list, and then specify the number of pages per sheet and so on.
SC-P9500 Series/SC-P7500 Series User's Guide Printing Varieties Poster Printing (Enlarge Setting Procedures for Printing to cover several sheets Prepare the print data using applications. and print - Windows only) The printer driver automatically enlarges the image data when printing. The poster printing function automatically enlarges and When the printer driver's Layout screen is divides the print data.
Page 82
The finished size is the same whether or not Print borderless printing. page frames is selected. However, if Overlapping Alignment Marks is selected, the finished size is “Epson Special Media Table” on page 156 smaller with an overlap. “Supported Commercially Available Paper” on page 167...
SC-P9500 Series/SC-P7500 Series User's Guide Printing Varieties The following section describes how to join four printed Joining the output paper pages together. together Ready the two top sheets and trim the excess from the left sheet by cutting along the line...
Page 84
SC-P9500 Series/SC-P7500 Series User's Guide Printing Varieties With the two sheets overlapping, trim the excess Trim the bottom from the upper sheets by by cutting along the line joining the two cut cutting along the line joining the two guides (the guides (the lines to the left of the X marks).
Page 85
SC-P9500 Series/SC-P7500 Series User's Guide Printing Varieties With the two sheets overlapping, trim the excess Join the upper and lower sheets together. by cutting along the line joining the two cut Use an adhesive tape to stick the backs of the guides (the lines above the X marks).
SC-P9500 Series/SC-P7500 Series User's Guide Printing Varieties After joining all the sheets, trim off the borders by Printing at Non-Standard cutting along the cut guides (outside the X marks). Sizes Before printing at non-standard sizes, including vertical or horizontal banners and documents with equal sides, save the desired paper size in the printer driver.
Page 87
SC-P9500 Series/SC-P7500 Series User's Guide Printing Varieties ❏ If the length and width ratio is the same as a Important: defined paper size, select the defined paper size from Fix Aspect Ratio and select either When using commercially available software, the Landscape or Portrait for the Base.
Page 88
SC-P9500 Series/SC-P7500 Series User's Guide Printing Varieties “Performing Printing (Mac)” on page 44 Note: ❏ To edit a saved custom size, choose its name from the list on the left. ❏ To copy a saved custom size, select the size in the list on the left and click Duplicate.
SC-P9500 Series/SC-P7500 Series User's Guide Printing Varieties Select Roll Paper or Roll Paper (Banner) from Banner printing (on roll the Source list. paper) You can print banners and panoramic pictures if you create and set print data for banner printing in your application.
SC-P9500 Series/SC-P7500 Series User's Guide Printing Varieties On the Layout screen make sure the Monitoring Layout Manager Preferences check box is selected. (Windows Only) The Layout Manager function allows you to place multiple pieces of print data created in different applications on the paper freely and print them at once.
SC-P9500 Series/SC-P7500 Series User's Guide Printing Varieties Placing the same data Open the file you want to print in your application. Select Layout Manager in the Main tab of the printer driver and choose an option for Paper Size that matches the size of the document created in the application.
SC-P9500 Series/SC-P7500 Series User's Guide Printing Varieties The overall size and placement of the objects can Click File - Properties, and make print settings be changed using the Preferences and on the printer driver screen. Arrangement options in the File menu.
Page 93
SC-P9500 Series/SC-P7500 Series User's Guide Printing Varieties Saving On the Layout Manager screen, click File menu and then Save as. Enter the file name, select the location, and then click Save. Close the Layout Manager screen. Opening saved files Right-click the utility icon (...
SC-P9500 Series/SC-P7500 Series User's Guide Color Management Printing Color Management Print Color Management Settings Printing You can perform color management printing using this printer's printer driver in the following two ways. About Color Management Choose the best method according to the application...
SC-P9500 Series/SC-P7500 Series User's Guide Color Management Printing Setting color Setting profiles management with the Settings for the input profile, printer profile, and intent (matching method) vary between three types of color applications management printing since their color management engines are used differently. This is because color management usage differs between the engines.
Page 96
SC-P9500 Series/SC-P7500 Series User's Guide Color Management Printing For Mac Set color management to off. For Windows Select Print Settings from the list, and then select Off (No Color Adjustment) as the Printer In the Main screen, select Specify Size as the Color Adjustment setting.
SC-P9500 Series/SC-P7500 Series User's Guide Color Management Printing Setting example for Adobe Photoshop CC Setting color Open the Print screen. management with the Select Color Management and then Document. Select Printer Manages Colors as the Color printer driver Handling setting, and then click Print.
SC-P9500 Series/SC-P7500 Series User's Guide Color Management Printing Select Color Matching from the list, and then When Epson special media is selected for Media click ColorSync. Type in the Main screen, the printer profile corresponding to the media type is automatically selected and displayed in the Printer Profile Description box.
Page 99
SC-P9500 Series/SC-P7500 Series User's Guide Color Management Printing In the printer driver's Main screen, select Specify Color Management Size as the Mode, select ICM, and then click Settings Settings. Windows 10, Printer Manages Colors “Printing (Windows)” on page 43 Windows 8.1,...
Page 100
SC-P9500 Series/SC-P7500 Series User's Guide Color Management Printing Intent Explanation Perceptual Converts the data so that a more visually natural image is produced. This feature is used when a wider gamut of color is used for image data. Relative Converts the data so that a set of...
SC-P9500 Series/SC-P7500 Series User's Guide Menu List Menu List Paper Setting Settings item Setting/Additional Explanation Roll Paper Remove Roll paper is ejected. After the paper has been ejected, information on how to remove the roll paper is displayed. Feed/Cut Paper Backward, Forward, Cut Touch Cut to cut the paper.
Page 102
SC-P9500 Series/SC-P7500 Series User's Guide Menu List Settings item Setting/Additional Explanation Advanced Paper Settings Confirm ICC profile Displays the ICC profile name. This is only displayed when the optional PS unit is connected and a custom paper is set. Confirm Color Density Displays the Color Density.
Page 103
SC-P9500 Series/SC-P7500 Series User's Guide Menu List Settings item Setting/Additional Explanation Remaining Amount Management Remaining Amount Management On, Off Remaining Amount Enter the amount of paper remaining. Remaining Alert A warning is displayed when the amount of remaining roll paper is running low.
Page 104
SC-P9500 Series/SC-P7500 Series User's Guide Menu List Settings item Setting/Additional Explanation Advanced Paper Settings Confirm ICC profile Displays the ICC profile name. This is only displayed when the optional PS unit is connected and a custom paper is set. Confirm Color Density Displays the Color Density.
Page 105
SC-P9500 Series/SC-P7500 Series User's Guide Menu List Settings item Setting/Additional Explanation Remove Poster board is ejected. After the paper is ejected, information on how to remove the poster board is displayed. Print Adjustments Paper Feed Adjust Quality First, Length Accuracy First...
SC-P9500 Series/SC-P7500 Series User's Guide Menu List General Settings Settings item Setting/Additional Explanation Basic Settings LCD Brightness 1 - 9 Sounds Button Press 0-10 Paper Set 0-10 Completion Notice 0-10 Error Notice 0-10 Sound Type Pattern1, Pattern2 Inside Light Auto, Manual...
Page 107
SC-P9500 Series/SC-P7500 Series User's Guide Menu List Settings item Setting/Additional Explanation Paper Source Settings Roll Paper Setup Auto Loading On, Off Cut Settings Auto Cut On, Off Print Cutting Guideline On, Off If Auto Cut is set to Off, you can choose whether or not (On/Off) to print cutting lines on roll paper.
Page 108
SC-P9500 Series/SC-P7500 Series User's Guide Menu List Settings item Setting/Additional Explanation Advanced Paper Settings Confirm ICC profile Displays the ICC profile name. This item is only displayed when the PS option is connected. Confirm Color Density Displays the Color Density.
Page 109
SC-P9500 Series/SC-P7500 Series User's Guide Menu List Settings item Setting/Additional Explanation Auto Cleaning Set the timing that you want the printer to check the status of the nozzles, and if clogged nozzles are detected. If the nozzles are not clogged, cleaning is not performed.
Page 110
SC-P9500 Series/SC-P7500 Series User's Guide Menu List Settings item Setting/Additional Explanation PS3 Menu (This item is only displayed when the PS option is connected.) Version Displays the PostScript/PDF version. Output Size Auto, A Series, US-ANSI, US-ARCH, B Series (ISO), B Series (JIS), Photo Series,...
Page 111
SC-P9500 Series/SC-P7500 Series User's Guide Menu List Settings item Setting/Additional Explanation Print Nozzle Check Pattern during Print Every Pages, Off Prints a nozzle check pattern for any page. When this is set, a check pattern for clogged nozzles is printed at the top of the page. See the following for details on the nozzle check pattern.
SC-P9500 Series/SC-P7500 Series User's Guide Menu List Settings item Setting/Additional Explanation Security Settings Admin Settings Admin Password Register, Change, Clear All Settings Lock Setting On, Off Password Encryption On, Off Select On to encrypt the password. You need to restart the printer to apply the password encryption settings.
SC-P9500 Series/SC-P7500 Series User's Guide Menu List Settings item Setting/Additional Explanation Head Cleaning Cleans the selected color. Only run this when the nozzles are clogged. “Cleaning the print head” on page 116 Power Cleaning Cleans the selected color. Only run this when you cannot clear the clogged nozzles even after repeating normal print head cleaning several times.
SC-P9500 Series/SC-P7500 Series User's Guide Menu List Status Settings item Setting/Additional Explanation Firmware Version Displays the firmware versions for the printer, Adobe PS3 expansion unit, SpectroProofer mounter, ILS30EP, and the auto take-up unit. Hard Disk Unit Displays the connection status for the hard disk unit.
SC-P9500 Series/SC-P7500 Series User's Guide Maintenance “Print Head Nozzle Check” on page 115 Maintenance Cleaning the print head Use this if you notice faint or missing areas in the prints. Cleans the surface of the print head to improve the print Print Head Maintenance quality.
Cleaning the print head Use Epson Printer Utility 4 for Mac. Although head cleaning can be performed from the “Epson Printer Utility 4 Functions” on page 62 computer or the printer, the cleaning procedures differ as explained below. Make sure that the roll paper or a cut sheet of A4 size or larger is loaded in the printer.
Page 117
SC-P9500 Series/SC-P7500 Series User's Guide Maintenance “From the printer” on page 117 “Notes on Print Head Cleaning” on page 117 From the computer Select Menu - Maintenance - Cleaning the Maintenance Parts - Wiping the Print Head on “From the computer” on page 118 the control panel.
Use Epson Printer Utility 4 for Mac. repeating cleaning several times in succession, select Power Cleaning from Print Head “Using Epson Printer Utility 4” on page 62 Cleaning on the printer's control panel. “From the printer” on page 117 Click Head Cleaning from the Utility tab in the printer driver's Properties (or Printing preferences) screen.
Page 119
SC-P9500 Series/SC-P7500 Series User's Guide Maintenance You can also select automatic adjustment and manual Perform manual adjustment when using these types of adjustment for each menu. paper. ❏ Auto adjustment “Adjusting the print head position” on page 119 We normally recommend using this method as it rarely causes any problems and is easy to execute.
Page 120
SC-P9500 Series/SC-P7500 Series User's Guide Maintenance Check the printed adjustment pattern, and then Item Explanation enter the set value into the control panel. Name Uni-D Alignment Bi-D Adjusts differences in the print Alignment position for bi-directional printing (1) Check the adjustment position for #1 VLM1.
Page 121
SC-P9500 Series/SC-P7500 Series User's Guide Maintenance (3) Find the average value of all #1 VLM1 adjustment patterns. (2) Note the number of the pattern with the fewest lines (the lines essentially overlap). In the following example image, "0" is the best choice.
SC-P9500 Series/SC-P7500 Series User's Guide Maintenance Touch Start button to print an adjustment Paper Feed Adjust pattern or measurement positions. Use this setting if you are unable to resolve banding Check the printed adjustment pattern or issues (horizontal striped lines or uneven colors) in the...
Important: Remove the new ink cartridge from the bag. Epson recommends the use of genuine Epson ink Shake the ink cartridge for 10 seconds 30 times cartridges. Epson cannot guarantee the quality or horizontally in approximately 10 cm movements reliability of non-genuine ink.
SC-P9500 Series/SC-P7500 Series User's Guide Maintenance SC-P9500 Series: 2 (left and right) Push the ink cartridge in firmly. Match the color of the ink cartridge to the color of SC-P7500 Series: 1 (right only) the label on the back of the ink cover.
SC-P9500 Series/SC-P7500 Series User's Guide Maintenance “Removing Cut Sheets/Poster Board” on Insert the new maintenance box. page 29 From the Home screen, touch Menu - Maintenance - Replace Cutter. Touch Start to move the cutter to the replacement position. Press down the knob on the cutter replacement...
SC-P9500 Series/SC-P7500 Series User's Guide Maintenance Install the new cutter. Cleaning the Printer Insert a screw into the cutter side of the hole on the printer. To keep your printer in optimum operating condition, clean it regularly (about once a month).
Page 127
SC-P9500 Series/SC-P7500 Series User's Guide Maintenance Ink and particles of paper adhering to the platen should Important: be removed, as they may otherwise soil the paper. When cleaning, do not touch the rollers, the pads for borderless printing, or the ink tubes Important: indicated in gray in the following illustration.
Page 128
SC-P9500 Series/SC-P7500 Series User's Guide Maintenance Use a commercially available cotton swab to wipe off the paper particles and dust from the inner edges of the pads for borderless printing as shown below. Important: Do not rub too strongly on the pads for borderless printing.
Paper setting in the printer driver is paper and then use the control panel. different from paper information You can also use Epson Media Installer to change paper information for paper that has not registered in the printer. been loaded.
If SpectroProofer Error is displayed, see the two numbers at the end of the error number for the solution. See the manual supplied with the mounter for more information on removing, cleaning, and installing, the mounter. If this message appears on the LCD panel again, contact your dealer or Epson Support. U See “Where To Get Help”...
A printer part needs to be replaced. A part used in the printer is nearing the end of its service life. Contact Epson Support. Contact your dealer or Epson Support and tell them the maintenance request For details, see your documentation. code.
SC-P9500 Series/SC-P7500 Series User's Guide Problem Solver Troubleshooting Does the printer port setting match the printer connection port? Check the printer port. You cannot print (because the Click the Port tab in the printer Properties dialog and printer does not work) check the option selected for Print to following port(s).
Page 133
The "Driver Version" shown on the test page is the version number of the Windows internal driver. This If you stop printing or the printer stops printing differs from the Epson printer driver version that you because of an error, the print queue enters a Pause installed.
Are you using a genuine Epson ink cartridge? The nozzle check pattern is not This printer is developed for use with Epson ink printed correctly. cartridges. If you use non-Epson ink cartridges, printouts may be faint, or the color of the printed image may be changed because the remaining ink Perform head cleaning.
Page 135
SC-P9500 Series/SC-P7500 Series User's Guide Problem Solver Did you select a low quality mode (such as Are you printing at High Speed on Speed) as the Print Quality? commercially available paper? If the options selected for Print Quality > Quality...
Page 136
SC-P9500 Series/SC-P7500 Series User's Guide Problem Solver In Quality Options from the printer driver, set Are the settings for Top Margin/Bottom Optimize Edge Quality to Add Top Margin or Margin too short? Optimize Media Edge Print Quality. If the values set for Top Margin/Bottom Margin in...
Page 137
SC-P9500 Series/SC-P7500 Series User's Guide Problem Solver Is the paper wavy or warped? When printing multiple pages, is Auto Cut - Never Cut set? If the paper becomes wavy or warped due to changes in temperature or humidity, the paper may be scuffed.
Page 138
SC-P9500 Series/SC-P7500 Series User's Guide Problem Solver Cleaning around the print head and Remove the rear maintenance cover. caps If print head clogging cannot be cleared using automatic cleaning, clean the print head and the area around the caps. Important: ❏...
Page 139
SC-P9500 Series/SC-P7500 Series User's Guide Problem Solver Replace the rear maintenance cover. Use a new cleaning stick to wipe any dirt off the drying caps. (1) Hold the cleaning stick so that it is vertical, and wipe the inner areas of all of the drying caps.
Page 140
SC-P9500 Series/SC-P7500 Series User's Guide Problem Solver (3) Flatten the cleaning stick and wipe all of the edges of the drying caps. (4) Hold the cleaning stick so that it is vertical, and wipe all of the guides. (2) Wipe any dirt off the outer edges of the wiper (one part).
Page 141
The paper is creased. Are you using the printer at normal room temperature? Epson special media should be used at normal room temperature (temperature: 15 to 25˚C, humidity: 40 to 60%). For information about paper such as thin paper (3) Hold the cleaning stick so that it is vertical, from other manufacturers that requires special and wipe all of the guides.
Page 142
SC-P9500 Series/SC-P7500 Series User's Guide Problem Solver Print outs are wrinkled Is ink dry on the printed surface? Depending on the printing density and media type, the ink may take a while to dry. Do not stack the paper until the printed surface is dry.
Page 143
SC-P9500 Series/SC-P7500 Series User's Guide Problem Solver Open the front cover. If any paper particles (resemble white powder) have accumulated in the holes shown in the illustration below, use a pointed object such as a toothpick to push them in.
Page 144
SC-P9500 Series/SC-P7500 Series User's Guide Problem Solver When replacing the pads for borderless printing, Use cleaning sticks to wipe off all ink that has replace only the ones at the places where soiling occurs accumulated at the following three places.
Page 145
SC-P9500 Series/SC-P7500 Series User's Guide Problem Solver Press the pad for borderless printing into the pad section. Bend the pad for borderless printing marked with an * in the "Consumables and Options" illustration as shown in the diagram. Gently press the pad for borderless printing until it is seated flatly in place.
SC-P9500 Series/SC-P7500 Series User's Guide Problem Solver Too much ink is fired. Is the paper stored correctly? The paper may expand or contract if it is not stored Are the Media Type settings correct? correctly so that margins appear even when borderless is set.
Page 147
Is the paper damp? Are you using paper that curls easily? Do not use paper that is damp. Also, Epson special When using paper that curls easily, make sure you are media should be left in the bag until you intend to use in an environment with a room temperature of 23 it.
Page 148
SC-P9500 Series/SC-P7500 Series User's Guide Problem Solver Paper does not collect in the paper Important: basket or is creased or folded when Do not touch the cables around the print head. the paper basket is used. Failure to observe this precaution could damage the printer.
SC-P9500 Series/SC-P7500 Series User's Guide Problem Solver Remove the jammed paper. Important: Do not touch the rollers, ink absorbing areas, or Before you reload the roll paper, cut the edge ink tubes. straight horizontally. Cut any wavy or creased sections. If there is a problem at the edge, decreased print quality and paper jams may occur.
Page 150
SC-P9500 Series/SC-P7500 Series User's Guide Problem Solver The paper is not cut cleanly. When an error occurs during color measurement (when using the Replace the cutter. SpectroProofer mounter), the colors do not match even after performing If the paper is not cut cleanly, replace the cutter.
Page 151
SC-P9500 Series/SC-P7500 Series User's Guide Problem Solver Is the color measurement chart sufficiently Print using the optional hard disk unit. Store dry? the print data in the hard disk unit before printing. If the ink has not dried sufficiently, the correct color measurement result cannot be acquired.
Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior.
Page 153
SC-P9500 Series/SC-P7500 Series User's Guide Appendix SC-P9570/SC-P7570 Part number Color Name 700 ml 350 ml 150ml Photo Black T44H1 T44P1 T44W1 Cyan T44H1 T44P2 T44W2 Vivid Magenta T44H3 T44P3 T44W3 Yellow T44H4 T44P4 T44W4 Light Cyan T44H5 T44P5 T44W5 Vivid Light Magenta...
SC-P9500 Series/SC-P7500 Series User's Guide Appendix Others Product Part number Explanation Maintenance Box T6997 Replacement part for when the message Not Enough Space is displayed for the maintenance box. “Replacing Maintenance Box” on page 124 Auto Cutter Spare Blade C12C815331 “Replacing the Cutter”...
SC-P9500 Series/SC-P7500 Series User's Guide Appendix Absorption pad replacement kit (absorption pads for borderless printing) The pad replacement kit contains three types of borderless printing pad. The type of pad depends on where the absorption pads for borderless printing are installed.
We recommend you use the following Epson special media for high-quality printing results. Note: For information about the media types and appropriate settings for printing on paper other than Epson special media or when using raster image processing (RIP) software, see the documentation supplied with the paper, or contact the dealer of the paper or the manufacturer of the RIP.
Page 157
SC-P9500 Series/SC-P7500 Series User's Guide Appendix Borderless Printing Available for all paper widths. Auto Color Measurement Device Mounter Available for all paper widths. Auto Take-up Reel Unit Printed side out and printed side in winding is available for all paper widths.
Page 158
SC-P9500 Series/SC-P7500 Series User's Guide Appendix Premium Glossy Photo Paper (170) Paper Thickness 0.18 mm Roll core size 2 inches Paper Type (printer driver) Photo Paper - Premium Glossy Photo Paper (170) Type of black ink Photo Black (BK) ICC profile EPSON_SC-P9500_7500_PremiumGlossyPhotoPaper170.icc...
Page 159
SC-P9500 Series/SC-P7500 Series User's Guide Appendix ICC profile EPSON_SC-P9500_7500_PhotoPaperGloss250.icc Paper Width 432 mm/17 inches 610 mm/24 inches 914 mm/36 inches 1118 mm/44 inches * SC-P7500 Series is not supported. Borderless Printing Available for all paper widths. Auto Color Measurement Device Mounter Available for all paper widths.
Page 160
SC-P9500 Series/SC-P7500 Series User's Guide Appendix Borderless Printing Not supported Auto Color Measurement Device Mounter Available for all paper widths. Auto Take-up Reel Unit Paper that is 329 mm/13 inches wide is not supported. Printed side out and printed side in winding is available for other paper widths.
Page 161
SC-P9500 Series/SC-P7500 Series User's Guide Appendix Enhanced Matte Paper Paper Thickness 0.2 mm Roll core size 3 inches Paper Type (printer driver) Enhanced Matte Type of black ink Matte Black (MB) ICC profile EPSON_SC-P9500_7500_EnhancedMattePaper.icc Paper Width 432 mm/17 inches 610 mm/24 inches...
Page 162
SC-P9500 Series/SC-P7500 Series User's Guide Appendix Paper Width 432 mm/17 inches 610 mm/24 inches 1118 mm/44 inches * SC-P7500 Series is not supported. Borderless Printing Not supported Auto Color Measurement Device Mounter Available for all paper widths. However, color measurement accuracy is not guaranteed.
Page 163
SC-P9500 Series/SC-P7500 Series User's Guide Appendix Roll core size 2 inches Paper Type (printer driver) Enhanced Low Adhesive Synthetic Type of black ink Matte Black (MB) ICC profile EPSON_SC-P9500_7500_EnhancedLowAdhesiveSyntheticPaper.icc Paper Width 610 mm/24 inches 1118 mm/44 inches * SC-P7500 Series is not supported.
Page 164
SC-P9500 Series/SC-P7500 Series User's Guide Appendix Auto Color Measurement Device Mounter Not supported Premium Semigloss Photo Paper Paper Thickness 0.27 mm Paper Type (printer driver) Premium Semigloss Photo Paper Type of black ink Photo Black (BK) ICC profile EPSON_SC-P9500_7500_PremiumSemiglossPhotoPaper.icc Paper Width...
Page 165
SC-P9500 Series/SC-P7500 Series User's Guide Appendix Type of black ink Matte Black (MB) ICC profile EPSON_SC-P9500_7500_PhotoQualityInkJetPaper.icc Paper Width S-B/A3+ Borderless Printing Not supported Auto Color Measurement Device Mounter Not supported Archival Matte Paper Paper Thickness 0.2 mm Paper Type (printer driver)
Page 166
SC-P9500 Series/SC-P7500 Series User's Guide Appendix ICC profile EPSON_SC-P9500_7500_WatercolorPaper-RadiantWhite.icc Paper Width S-B/A3+ Borderless Printing Not supported Auto Color Measurement Device Mounter Not supported UltraSmooth Fine Art Paper Thickness 0.46 mm UltraSmooth Fine Art Paper Watercolor Paper - Radiant White Type of black ink...
❏ Although plain paper and recycled paper manufactured by other companies can be loaded and fed in the printer as long as they meet the following specifications, Epson cannot guarantee the print quality. ❏ Although other paper types manufactured by other companies can be loaded in the printer as long as they meet the following specifications, Epson cannot guarantee the paper feeding and print quality.
The optimum settings for using different types of Epson special media have already been registered to Paper this printer. Check the following, and then select the Epson special media type or general paper settings that are closest to the paper you are using. General paper settings General paper settings have not been optimized for any specific paper type.
Page 169
SC-P9500 Series/SC-P7500 Series User's Guide Appendix Roll core size Set the paper core size for the roll paper being loaded. Paper Feed Offset Optimizes the paper feed when printing. By adjusting the gap between the data size and the print size, you can reduce the chance of banding (horizontal banding) or uneven colors.
Disconnect the power cords and all other cables. There are many variables in the process reproduction of Place the roll section of the paper basket as shown colors generated by the SC-P9500 Series/SC-P7500 in the image. Series, any one of which may affect the quality of the PANTONE Color simulation.
SC-P9500 Series/SC-P7500 Series User's Guide Appendix See the "Setup Guide" (booklet) supplied with the Remove the optional auto take-up reel unit or printer for the installation method, and install in the SpectroProofer mounter if they are installed. original location before the printer was removed.
SC-P9500 Series/SC-P7500 Series User's Guide Appendix When you move the printer while packaging it, place See the Choosing a Place for the Printer section of the your hands at the positions in the illustration, and then "Setup Guide" (booklet) in advance to make sure the lift.
Appendix System Requirements Software for this printer can be used in the following environments. (As of November, 2019) Supported OS and other elements may change. For the latest information, see the Epson Web site. Printer Driver Windows Operating system Windows 10 / Windows 10 x64 Windows 8.1/Windows 8.1 x64...
SC-P9500 Series/SC-P7500 Series User's Guide Appendix Web Config Web Config is software installed in the printer that will run in a web browser on a computer or smart device connected to the same network as the printer. U Administrator's Guide...
Appendix Epson Edge Dashboard Important: Make sure the computer on which the Epson Edge Dashboard is installed meets the following requirements. If these requirements are not met, the software cannot monitor the printer correctly. ❏ Disable your computer's hibernate function.
SC-P9500 Series/SC-P7500 Series User's Guide Appendix Specifications Table Printer Specifications Humidity The (A) to (D) letters used in the table represent the In use 20 to 80% (40 to 60% is printer models as shown below. recommended, without condensation) (A): SC-P9500 Series...
Page 177
SC-P9500 Series/SC-P7500 Series User's Guide Appendix Interface Specifications Important: ❏ We recommend that you remove and shake the IEEE802.3u (100BASE-TX) Ethernet IEEE802.3ab (1000BASE-T) Standards installed ink cartridges once every six months to IEEE802.3az (Energy Efficient ensure good print quality. Ethernet) ❏...
Support Technical Support Web Before Contacting Epson Site If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting Epson's Technical Support Web Site provides help with information in your product documentation, contact problems that cannot be solved using the Epson support services for assistance.
Friday. Days and hours of support are subject to change without notice. Toll or long distance charges may apply. ❏ Product usage questions or problems Before you call Epson for support, please have the ❏ Enquiries on repair service and warranty following information ready: ❏...
No.530, Sec. 4, Henan Rd., Nantun Dist., Taichung City 408, Epson Helpdesk Taiwan Epson Helpdesk is provided as a final backup to make 05-2784222 05-2784555 No.463, Zhongxiao Rd., East Dist., Chiayi City sure our clients have access to advice. Operators on the...
SC-P9500 Series/SC-P7500 Series User's Guide Where To Get Help Epson HelpDesk World Wide Web (Phone: (65) 6586 3111) (https://www.epson.co.id) Our HelpDesk team can help you with the following ❏ Information on product specifications, drivers for over the phone: download ❏ Sales enquiries and product information ❏...
603-56288222 Internet Home Page ❏ Enquiries on repair services & warranty, product usage and technical support (Techline) Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide Phone: 603-56288333 users with the following information: ❏...
- 6PM) Prefix local STD code Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone and fax numbers and e-mail address below:...