Table of Contents
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Table of Contents
Related Manuals for Dell Inspiron 22-3280
Summary of Contents for Dell Inspiron 22-3280
- Page 1 Inspiron 22-3280 Service Manual Regulatory Model: W19B Regulatory Type: W19B003...
- Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2018 - 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
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Page 3: Table Of Contents
Contents 1 Before working inside your computer..................... 8 Before you begin ...................................8 Safety instructions.................................8 Recommended tools................................9 Screw list....................................9 System-board components..............................10 2 After working inside your computer....................12 3 Removing the stand........................13 Easel Stand................................... 13 Pedestal stand..................................14 4 Replacing the stand........................16 Easel stand.................................... - Page 4 Procedure..................................... 27 12 Replacing the system-board shield..................... 28 Procedure..................................... 28 Post-requisites..................................28 13 Removing the memory module....................29 Prerequisites..................................29 Procedure..................................... 29 14 Replacing the memory module....................30 Procedure..................................... 30 Post-requisites..................................30 15 Removing the wireless card......................31 Prerequisites..................................31 Procedure....................................31 16 Replacing the wireless card......................33 Procedure.....................................
- Page 5 Prerequisites..................................43 Procedure..................................... 43 24 Replacing the power-button board..................... 44 Procedure..................................... 44 Post-requisites..................................44 25 Removing the microphone......................45 Prerequisites..................................45 Procedure..................................... 45 26 Replacing the microphone......................46 Procedure..................................... 46 Post-requisites..................................46 27 Removing the camera........................47 Prerequisites..................................47 Procedure..................................... 47 28 Replacing the camera........................49 Procedure.....................................
- Page 6 Prerequisites..................................57 Procedure..................................... 57 36 Replacing the speakers......................58 Procedure.....................................58 Post-requisites..................................58 37 Removing the system board...................... 59 Prerequisites..................................59 Procedure.....................................59 38 Replacing the system board....................... 61 Procedure....................................61 Post-requisites..................................62 Flashing the BIOS................................62 39 Removing the display panel....................... 63 Prerequisites..................................63 Procedure..................................... 63 40 Replacing the display panel.......................
- Page 7 Enhanced Pre-Boot System Assessment (ePSA) diagnostics..................85 Running the ePSA diagnostics.............................86 Display built-in self test...............................86 Diagnostics................................... 86 Enabling Intel Optane memory............................87 Disabling Intel Optane memory............................87 Flea power release................................88 WiFi power cycle................................. 88 46 Getting help and contacting Dell....................89 Contents...
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Page 8: Before Working Inside Your Computer
You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www.dell.com/regulatory_compliance. -
Page 9: Recommended Tools
disconnecting cables, keep them evenly aligned to avoid bending any connector pins. When connecting cables, ensure that the ports and connectors are correctly oriented and aligned. CAUTION: Press and eject any installed card from the media-card reader. Recommended tools The procedures in this document may require the following tools: •... -
Page 10: System-Board Components
Component Secured to Screw type Quantity Screw image Retractable-camera Display-assembly base M3x5 assembly System board Display-assembly base M3x5 Wireless-card shield System board M2x2.5 Wireless card System board M2x2.5 Display panel Display-assembly base M3x5 Middle frame Display-assembly base M3x5, black Rubber feet Display-assembly base M3x5, black Solid-state drive... - Page 11 13. display-backlight cable 14. hard-drive connector 15. Password clear jumper 16. CMOS clear jumper 17. Service mode jumper Before working inside your computer...
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Page 12: After Working Inside Your Computer
After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. 1. Replace all screws and ensure that no stray screws remain inside your computer. 2. Connect any external devices, peripherals, or cables you removed before working on your computer. 3. -
Page 13: Removing The Stand
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Easel Stand • Pedestal stand... -
Page 14: Pedestal Stand
Pedestal stand CAUTION: Place the computer on a flat, soft, and clean surface to avoid damaging the display. Place the computer on a clean and flat surface. 2. Extend the stand upward. 3. Using your fingertips, pry the stand cover off the back cover. 4. - Page 15 Removing the stand...
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Page 16: Replacing The Stand
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Easel stand • Pedestal stand Easel stand 1. -
Page 17: Pedestal Stand
Pedestal stand 1. Insert the tabs on the stand bracket into the slots on the system-board shield and align the screw holes on the stand bracket with the screw holes on the system-board shield. 2. Replace the four screws (M3x5) that secure the stand bracket to the system-board shield. 3. - Page 18 Replacing the stand...
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Page 19: Removing The Back Cover
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisite • Procedure Prerequisite Remove the stand. -
Page 20: Replacing The Back Cover
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisite... -
Page 21: Removing The Rubber Feet
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites 1. -
Page 22: Replacing The Rubber Feet
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1. -
Page 23: Removing The Hard Drive
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. CAUTION: To avoid data loss, do not remove the hard drive while the computer is in sleep or on state. - Page 24 Removing the hard drive...
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Page 25: Replacing The Hard Drive
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. Topics: •... -
Page 26: Post-Requisites
Post-requisites 1. Replace the back cover. 2. Replace the stand. Replacing the hard drive... -
Page 27: Removing The System-Board Shield
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites 1. -
Page 28: Replacing The System-Board Shield
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1. -
Page 29: Removing The Memory Module
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites 1. -
Page 30: Replacing The Memory Module
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites... -
Page 31: Removing The Wireless Card
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites 1. - Page 32 Removing the wireless card...
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Page 33: Replacing The Wireless Card
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1. -
Page 34: Post-Requisites
Post-requisites 1. Replace the system-board shield. 2. Replace the back cover. 3. Replace the stand. Replacing the wireless card... -
Page 35: Removing The Antennas
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites 1. -
Page 36: Replacing The Antennas
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1. -
Page 37: Removing The Solid-State Drive/Intel Optane Memory Module
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites 1. -
Page 38: Procedure
Procedure 1. Locate the solid-state drive/Intel Optane memory on the system board. 2. Remove the screw (M2x3) that secures the solid-state drive/Intel Optane memory to the system board. 3. Slide and remove the solid-state drive/Intel Optane memory from the M.2 slot. Removing the solid-state drive/Intel Optane memory module... -
Page 39: Replacing The Solid-State Drive/Intel Optane Memory Module
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive. Topics: •... -
Page 40: Post-Requisites
Post-requisites 1. Replace the system-board shield. 2. Replace the back cover. 3. Replace the stand. Replacing the solid-state drive/Intel Optane memory module... -
Page 41: Removing The Media-Card Reader
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites 1. -
Page 42: Replacing The Media-Card Reader
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1. -
Page 43: Removing The Power-Button Board
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites 1. -
Page 44: Replacing The Power-Button Board
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1. -
Page 45: Removing The Microphone
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites 1. -
Page 46: Replacing The Microphone
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1. -
Page 47: Removing The Camera
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites 1. - Page 48 6. Remove the three screws (M3x5) that secure the retractable-camera bezel to the retractable-camera assembly. 7. Lift the retractable-camera bezel off the retractable-camera assembly. 8. Pull the clip on the retractable-camera assembly, and rotate the camera and camera bracket along with the camera cable, off the retractable-camera assembly.
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Page 49: Replacing The Camera
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1. -
Page 50: Post-Requisites
5. Route the camera cable through the routing guides on the display-assembly base. 6. Place and slide the retractable-camera assembly on the display-panel base, aligning the screw holes on the retractable camera assembly with the screw holes on the display-panel base. 7. -
Page 51: Removing The Coin-Cell Battery
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery. -
Page 52: Replacing The Coin-Cell Battery
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1. -
Page 53: Removing The Fan
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites 1. -
Page 54: Replacing The Fan
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1. -
Page 55: Removing The Heat Sink
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it. -
Page 56: Replacing The Heat Sink
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage the system board and processor. NOTE: If either the system board or the heat sink is replaced, use the thermal pad provided in the kit to ensure that thermal conductivity is achieved. -
Page 57: Removing The Speakers
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites 1. -
Page 58: Replacing The Speakers
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1. -
Page 59: Removing The System Board
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board. - Page 60 10. Remove the six screws (M3x5) that secure the system board to the display-assembly base. 11. Lift the system board off the display-assembly base. Removing the system board...
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Page 61: Replacing The System Board
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board. -
Page 62: Post-Requisites
You may need to flash (update) the BIOS when an update is available or when you replace the system board. Follow these steps to flash the BIOS: 1. Turn on your computer. 2. Go to www.dell.com/support. 3. Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. -
Page 63: Removing The Display Panel
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites 1. - Page 64 9. You are left with the display panel. Removing the display panel...
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Page 65: Replacing The Display Panel
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1. - Page 66 6. Place the display-assembly base on a clean and flat surface with the display panel facing down. 7. In sequential order indicated on the image, replace the four screws (M3x5) that secure the display panel to the display-assembly base. 8. Remove the four jig screws from the display panel. Replacing the display panel...
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Page 67: Post-Requisites
9. Replace the four screws (M3x5) that secure the display panel to the display-assembly base. 10. Connect the display-backlight cable to the display panel, and then connect the touch-screen cable (optional) to the system board. 11. Push the securing clips inward, and connect the display cable to the system board. 12. -
Page 68: Removing The Middle Frame
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites 1. - Page 69 3. Lift and slide the display-assembly base off the middle frame. 4. You are left with the middle frame. Removing the middle frame...
- Page 70 Removing the middle frame...
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Page 71: Replacing The Middle Frame
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1. -
Page 72: Post-Requisites
Post-requisites 1. Replace the rubber feet. 2. Replace the display panel. 3. Replace the system board. 4. Replace the speakers. 5. Replace the heat sink. 6. Replace the fan. 7. Replace the coin-cell battery. 8. Replace the camera. 9. Replace the microphone. 10. -
Page 73: Downloading Drivers
Ubuntu Downloading the audio driver 1. Turn on your computer. 2. Go to www.dell.com/support. 3. Enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. -
Page 74: Downloading The Usb Driver
17. Double-click the graphics driver file icon and follow the instructions on the screen to install the driver. Downloading the USB driver 1. Turn on your computer. 2. Go to www.dell.com/support. 3. Enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. -
Page 75: Downloading The Media-Card Reader Driver
17. Double-click the WiFi driver icon and follow the instructions on the screen to install the driver. Downloading the media-card reader driver 1. Turn on your computer. 2. Go to www.dell.com/support. 3. Enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. -
Page 76: Downloading The Network Driver
Device drivers Intel Chipset Software Installation Utility In the Device Manager, check if the chipset driver is installed. Install the Intel chipset updates from www.dell.com/support. Video drivers In the Device Manager, check if the video driver is installed. Install the video driver update from www.dell.com/support. -
Page 77: Intel Serial Io Driver
Intel Serial IO driver In the Device Manager, check if the Intel Serial IO driver is installed. Install the driver updates from www.dell.com/support. Intel Serial IO driver In the Device Manager, check if the Intel Serial IO driver is installed. -
Page 78: System Setup
Entering BIOS setup program 1. Turn on (or restart) your computer. 2. During POST, when the DELL logo is displayed, watch for the F2 prompt to appear, and then press F2 immediately. NOTE: The F2 prompt indicates that the keyboard is initialized. This prompt can appear very quickly, so you must watch for it, and then press F2. -
Page 79: Boot Sequence
Boot Sequence allows you to bypass the System Setup–defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •... - Page 80 Table 4. System setup options—Advanced menu Advanced Advanced BIOS Features Intel(R)SpeedStep(TM) Enable or disable the Intel SpeedStep feature. Default: Enabled. Integrated NIC Enable or disable the on-board LAN controller. Default: Enabled Intel Speed Shift Technology Enable/disable Intel Speed Shift Technology support . Setting this option to enable to allows the operating system to select the appropriate processor performance automatically.
- Page 81 SupportAssist System Resolution Auto OS Recovery Threshold Control the automatic boot flow for SupportAssist System Resolution Console and for Dell OS Recovery tool. SupportAssist OS Recovery The SupportAssist OS Recovery option will enable or disable the boot flow for SupportAssist OS Recovery tool in the event of certain system errors.
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Page 82: System And Setup Password
Table 6. System setup options—Boot menu Boot Boot List Option Allows you to select system boot from Legacy or UEFI. File Browser Add Boot Option Allows you to browse into the file system of devices to select the bootloader. File Browser Del Boot Option Allows you to delete the boot menu. -
Page 83: Deleting Or Changing An Existing System Setup Password
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the stand. 2. Remove the back cover. -
Page 84: Clearing Bios (System Setup) And System Passwords
3. Replace the stand. Clearing BIOS (System Setup) and System passwords To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information on how to reset Windows or application passwords, refer to the documentation accompanying Windows or your application. -
Page 85: Troubleshooting
1. Connect the USB recovery drive to your computer. 2. Restart your computer. 3. Press F12 after the Dell logo is displayed on the screen to access the boot menu. A Preparing one-time boot menu message appears. 4. After the boot menu loads, select the USB recovery device under UEFI BOOT. -
Page 86: Running The Epsa Diagnostics
Running the ePSA diagnostics 1. Turn on your computer. 2. As the computer boots, press the F12 key as the Dell logo appears. 3. On the boot menu screen, select the Diagnostics option. 4. Click the arrow at the bottom left corner. -
Page 87: Enabling Intel Optane Memory
Table 9. System diagnostic lights Light pattern Problem description System board, BIOS corruption, or ROM error Memory not found System board, chipset failure Memory or RAM failure Coin-cell battery failure GPU failure CPU failure Display failure BIOS recovery image not found BIOS recovery image found but invalid Solid Amber >... -
Page 88: Flea Power Release
Flea power release Flea power is the residual static electricity that remains on the computer even after it has been powered off and the battery has been removed. The following procedure provides the instructions on how to conduct flea power release: 1. -
Page 89: Getting Help And Contacting Dell
Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 10. Self-help resources Self-help resources Resource location Information about Dell products and services www.dell.com My Dell Tips Contact Support In Windows search, type Contact Support, and press Enter.