Dell PowerEdge 1750 Installation And Troubleshooting Manual
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Dell PowerEdge 1750 Installation And Troubleshooting Manual

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Dell™ PowerEdge™ 1750 Systems Installation and Troubleshooting Guide
 Introduction
 Indicators, Messages, and Codes
 Finding Software Solutions
 Running the System Diagnostics
 Troubleshooting Your System
 Installing System Options
 Installing Drives
 Getting Help
 Jumpers and Connectors
 I/O Connectors
 Abbreviations and Acronyms
NOTE:
A NOTE indicates important information that helps you make better use of your computer.
NOTICE:
A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION:
A CAUTION indicates a potential for property damage, personal injury, or death.
Information in this document is subject to change without notice.
© 2002 Dell Computer Corporation. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, PowerEdge, DellNet, Dell OpenManage, Dimension, Inspiron, Dell Precision, OptiPlex, and Latitude are trademarks of Dell Computer
Corporation; Xeon is a trademark and Intel is a registered trademark of Intel Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation
disclaims any proprietary interest in trademarks and trade names other than its own.
Initial release: 17 Dec 2002

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  • Page 1 Corporation; Xeon is a trademark and Intel is a registered trademark of Intel Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own.

  • Page 2: Jumpers And Connectors

    Back to Contents Page Jumpers and Connectors Dell™ PowerEdge™ 1750 Systems Installation and Troubleshooting Guide   Jumpers—A General Explanation   System Board Jumpers   System Board Connectors   SCSI Backplane Board Connectors   Disabling a Forgotten Password  This section provides specific information about the jumpers on the system board. It also provides some basic information on jumpers and switches and describes the connectors and sockets on the various boards in the system.

  • Page 3: System Board Connectors

    Table A-1. System Board Jumper Settings   Jumper Setting Description  PASSWD  (default)  The password feature is enabled. The password feature is disabled.  NVRAM_CLR  (default)  The configuration settings are retained at system boot. The configuration settings are cleared at next system boot. (If the configuration settings become corrupted to the point where the system will not boot, install the jumper plug and boot the system.

  • Page 4: Scsi Backplane Board Connectors

    PS_SIG Power supply signal connector RAID Socket for optional ROMB card RAID BAT Backup battery connector for ROMB card SCSI_B External SCSI connector SERIAL Serial port connector USBn USB connector VGA connector SCSI Backplane Board Connectors  Figure A-4 shows the location of the connectors on the top of the SCSI backplane board. Figure A-4.
  • Page 5 Back to Contents Page  ...
  • Page 6 Back to Contents Page I/O Connectors Dell™ PowerEdge™ 1750 Systems Installation and Troubleshooting Guide   I/O Connectors   Serial Connector   PS/2-Compatible Keyboard and Mouse Connectors   Video Connector   USB Connector   RAC Ethernet Connector   Integrated NIC Connector   Network Cable Requirements I/O Connectors  I/O connectors are the gateways that the system uses to communicate with external devices, such as a keyboard, mouse, printer, or monitor. This section describes the various connectors on your system.

  • Page 7: Serial Connector

     Table B-1 shows the icons used to label the connectors on the system.   Table B-1. I/O Connector Icon   Icon Connector Serial connector Mouse connector Keyboard connector Video connector USB connector NIC connector RAC Ethernet connector Serial Connector  Serial connectors support devices such as external modems, printers, and mice that require serial data transmission. The serial connector uses a 9-pin D- subminiature connector.

  • Page 8: Video Connector

     The PS/2-compatible keyboard and mouse cables attach to 6-pin, miniature DIN connectors. Figure B-4 illustrates the pin numbers for these connectors and Table B-3 defines the pin assignments for these connectors. Figure B-4. PS/2-Compatible Keyboard and Mouse Connector Pin Numbers     Table B-3.
  • Page 9   NOTICE: Do not attach a USB device or a combination of USB devices that draw a maximum current of more than 500 mA per channel or +5 V. Attaching devices that exceed this threshold may cause the USB connectors to shut down. See the documentation that accompanied the USB devices for their maximum current ratings.

  • Page 10: Network Cable Requirements

      Table B-7. NIC Connector Pin Assignments  Pin Signal I/O Definition TP0+ Data0 (+) TP0– Data0 (–) TP1+ Data1 (+) TP2+ Data2 (+) TP2– Data2 (–) TP1– Data1 (–) TP3+ Data3 (+) TP3– Data3 (–) Network Cable Requirements  The NIC supports a UTP Ethernet cable equipped with a standard RJ45-compatible plug. Observe the following cabling restrictions.  ...

  • Page 11: Abbreviations And Acronyms

    Back to Contents Page Abbreviations and Acronyms Dell™ PowerEdge™ 1750 Systems Installation and Troubleshooting Guide  The following list defines or identifies technical terms, abbreviations, and acronyms used in your user documents.  ampere(s)  alternating current ACPI  Advanced Configuration and Power Interface  analog-to-digital converter ANSI  American National Standards Institute APIC  Advanced Peripheral Interrupt Controller...
  • Page 12 DIMM  dual in-line memory module  Deutsche Industrie Norm  dual in-line package  direct memory access  Department of Communications (in Canada)  dots per inch DRAC  Dell remote access card DRAM  dynamic random-access memory DS/DD  double-sided double-density DS/HD  double-sided high-density  Dell SCSI Array  error checking and correction...
  • Page 13  enhanced graphics adapter EIDE  enhanced integrated drive electronics  electromagnetic interference  expanded memory manager  Expanded Memory Specification  Enhanced Parallel Port EPROM  erasable programmable read-only memory  electrostatic discharge ESDI  enhanced small-device interface  embedded server management  Fahrenheit  file allocation table  Federal Communications Commission  feet  gram(s)  gravities...
  • Page 14  identification  integrated drive electronics  interrupt request  kilo- (1024)  kilobyte(s) KB/sec  kilobyte(s) per second  kilobit(s) Kbps  kilobit(s) per second  kilogram(s)  kilohertz  local area network  pound(s)  liquid crystal display  light-emitting diode  low insertion force  load number  lines per inch  low voltage differential  meter(s)  milliampere(s)
  • Page 15  milliampere-hour(s)  megabyte(s)  megabit(s) Mbps  megabit(s) per second  master boot record  monochrome display adapter  monochrome graphics adapter  megahertz  millimeter(s)  millisecond(s) MTBF  mean time between failures  millivolt(s)  network interface controller NiCad  nickel cadmium NiMH  nickel-metal hydride  nonmaskable interrupt  nanosecond(s) NTFS  NT File System NVRAM  nonvolatile random-access memory  one-time programmable...
  • Page 16  programmable array logic  Peripheral Component Interconnect PCMCIA  Personal Computer Memory Card International Association  power distribution board  pin grid array POST  power-on self-test  pages per minute PQFP  plastic quad flat pack PS/2  Personal System/2  preboot execution environment  remote access controller RAID  redundant arrays of independent disks  random-access memory  ringer equivalence number...
  • Page 17  small computer system interface  second(s)  single-edge contact SDRAM  synchronous dynamic random-access memory SIMM  single in-line memory module  server management bus SNMP  Simple Network Management Protocol SRAM  static random-access memory SVGA  super video graphics array  thin film transistor  tracks per inch  upper memory block  uninterruptible power supply  universal serial bus...
  • Page 18  watt(s)  watt-hour(s)  extended memory manager  eXtended Memory Specification  zero insertion force Back to Contents Page  ...

  • Page 19: Other Documents You May Need

     The Setting Up Your System document provides an overview of initially setting up your system.  The User's Guide provides information about system features and technical specifications  The Dell Remote Access Controller Installation and Setup Guide provides complete information about installing, configuring, and using a RAC to remotely access a system.
  • Page 20 Back to Contents Page Indicators, Messages, and Codes Dell™ PowerEdge™ 1750 Systems Installation and Troubleshooting Guide   Indicators on the Optional Bezel   Front-Panel Features   Back-Panel Features   Power Supply Features   System Messages   System Beep Codes   Warning Messages   Diagnostics Messages   Alert Messages  Applications, operating systems, and the system itself are capable of identifying problems and alerting you to them. When a problem occurs, a message may appear on the monitor screen or a beep code may sound.

  • Page 21: Front Panel Features

    Power is not available to the system, or power is available to the system, but the system is not powered Blinking The system has detected an error. Power is on, and the system is operational. Blinking The indicator has been activated to identify the system in a rack.  NOTE: While the system is being identified, the blue indicator blinks even though an error has been detected.

  • Page 22: Back Panel Features

     NOTE: If you turn off the system using the power button and the system is running an ACPI-compliant operating system, the system performs a graceful shutdown before the power is turned off. If the system is not running an ACPI-compliant operating system, the power is turned off immediately after the power button is pressed.

  • Page 23: Power Supply Features

     For PCI card information, see "Installing Expansion Cards" in "Installing System Options."   NOTE: Connect the power cable to connector PS1 if your system only has one power supply. See Figure 2-4. Figure 2-4. Back-Panel Features and Indicators   Power Supply Features  Each hot-pluggable power supply has three indicators, visible when the system covers are open, that indicate whether power is present or whether a power fault has occurred.
  • Page 24 30 seconds, and then reconnect the power  Embedded server management is not present cord(s) and restart the system. If the problem persists, see "Getting Help." Defective RAC or system board. Replace the RAC. See the documentation that came with the  Error: Dell Remote Access Controller...
  • Page 25 RAC. If the problem persists, you may need to replace the initialization failure system board. See "Getting Help." Faulty keyboard controller (defective Replace the system board. See "Getting Help."  Gate A20 failure system board). Application program or operating system Reboot. If the message reappears, see your software  General failure failure.
  • Page 26 PCI device (option ROM) checksum Contact the PCI device manufacturer to obtain a suitable  PCI BIOS failed to install failure is detected during shadowing. replacement PCI option ROM. Follow the manufacturer's instructions to install the option ROM. Error encountered when initializing the Install the NVRAM_CLR jumper and reboot the system.

  • Page 27: System Beep Codes

    Dell OpenManage Server Assistant CD" in your User's hard drive. Guide. Type of controller has changed since Back up information on the hard drives before changing the  Warning: Detected mode change from SCSI to previous system boot.

  • Page 28: Warning Messages

    1-3-4 Odd/even logic failure in the first 64 KB of main  memory 1-4-1 Address line failure in the first 64 KB of main  memory 1-4-2 Parity failure in the first 64 KB of main memory 2-1-1 Bit failure in the first 64 KB of main memory through 2-4-4 3-1-1   Slave DMA-register failure Replace the system board. See "Getting Help." 3-1-2 Master DMA-register failure 3-1-3 Master interrupt-mask register failure 3-1-4 Slave interrupt-mask register failure 3-2-4 Keyboard-controller test failure Check the keyboard cable and connector for proper connection.

  • Page 29: Finding Software Solutions

    Back to Contents Page Finding Software Solutions Dell™ PowerEdge™ 1750 Systems Installation and Troubleshooting Guide   Before You Begin   Troubleshooting Errors and Conflicts  Software problems can be caused by:  Improper installation or configuration of an application  Application conflicts  Input errors  Interrupt assignment conflicts  Ensure that you are installing the software application according to the software manufacturer's recommended procedures. If a problem occurs after you install the software, you might need to troubleshoot your software application and your system.
  • Page 30 IRQ5 Available IRQ6 Diskette drive controller IRQ7 Available IRQ8 Real-time clock/system CMOS IRQ9 ACPI functions (used for power management) IRQ10 Used by ESM hardware IRQ11 Available IRQ12 PS/2 mouse port unless the mouse is disabled through the System Setup program IRQ13 Math coprocessor IRQ14...

  • Page 31: Running The System Diagnostics

    (monitor, keyboard, and diskette drive) are functioning, you can use the system diagnostics to help identify the problem. Running the System Diagnostics  The system diagnostics can be run either from the utility partition on your hard drive or from a set of diskettes that you create using the Dell OpenManage Server Assistant CD.

  • Page 32: System Diagnostics Testing Options

    3.  Reboot the system.  If the system fails to boot, see "Getting Help."  When you start the system diagnostics, a message is displayed stating that the diagnostics are initializing. Next, the Diagnostics menu appears. The menu allows you to run all or specific diagnostics tests or to exit the system diagnostics.  ...

  • Page 33: Troubleshooting Your System

    Back to Contents Page Troubleshooting Your System Dell™ PowerEdge™ 1750 Systems Installation and Troubleshooting Guide   Safety First—For You and Your System   Troubleshooting the System Battery   Checking the Equipment   Troubleshooting Power Supplies   Start-Up Routine   Troubleshooting System Cooling Problems   Troubleshooting External Connections   Troubleshooting System Memory   Responding to a Systems Management Software Alert   Troubleshooting a Diskette Drive...

  • Page 34: Troubleshooting The Video Subsystem

     Loose or improperly connected cables are the most likely source of problems for the system, monitor, and other peripherals (such as a printer, keyboard, mouse, or other external device). Ensure that all external cables are securely attached to the external connectors on your system. See Figure 2-4 for the back- panel connectors on your system;...

  • Page 35: Troubleshooting Basic I/O Functions

    4.  Enter the System Setup program and ensure that the mouse controller is enabled. See "Using the System Setup Program" in your User's Guide.  If the problem is not resolved, continue to the next step. 5.  Run the pointing devices test in the system diagnostics. See "Running the System Diagnostics."...

  • Page 36: Responding To A Systems Management Software Alert Message

     NIC cannot communicate with network. Action 1.  Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" in "Running System Diagnostics."  If the tests fail, continue to the next step. 2.  Check the appropriate indicator on the NIC connector. See Table 2-2 in "Indicators, Messages, and Codes."...

  • Page 37: Removing And Replacing The Optional Front Bezel

    Removing and Replacing the Optional Front Bezel  The front bezel has system status indicators. A lock on the bezel restricts access to the power button, diskette drive, CD drive, hard drive(s), and the interior of the system.  To remove the bezel, use the system key to unlock the keylock on the bezel, press the tab at each end of the bezel, and then pull the bezel away from the system.

  • Page 38: Troubleshooting A Wet System

    Closing the System Covers  When closing the covers, close the right (larger) cover first and then close the left cover. Press firmly on the left cover to snap the securing latch into place. Troubleshooting a Wet System Problem  Liquid spilled on the system.  Excessive humidity.

  • Page 39: Troubleshooting Power Supplies

     System Setup program loses system configuration information.  System date and time do not remain current. Action 1.  Re-enter the time and date through the System Setup program. See "Using the System Setup Program" in your User's Guide. 2.  Turn off the system and disconnect it from the electrical outlet for at least one hour. 3.

  • Page 40: Troubleshooting A Fan

     Ambient temperature is too high.  External airflow is obstructed.  An individual cooling fan has failed. See "Troubleshooting a Fan." Troubleshooting a Fan Problem  System-status indicator is amber.  Systems management software issues a fan-related error message.  Fan status indicator indicates a problem with the fan. Action 1.

  • Page 41: Troubleshooting A Diskette Drive

    4.  Remove the bezel if a bezel is attached. See "Removing and Replacing the Optional Front Bezel." 5.  Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 6.  Open the system. See "Opening the System Covers."...
  • Page 42 13.  Open the system. See "Opening the System Covers." 14.  Remove all expansion cards installed in the system. See "Removing an Expansion Card" in "Installing System Options." 15.  Close the system. See "Closing the System Covers." 16.  Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. 17.
  • Page 43   CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your System Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.

  • Page 44: Troubleshooting Expansion Cards

    10.  Turn off the system and attached peripherals, and disconnect the system from its electrical outlet. 11.  Open the system. See "Opening the System Covers."   CAUTION: Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions.

  • Page 45: Troubleshooting The Microprocessors

    5.  Ensure that each expansion card is firmly seated in its connector. See "Installing Expansion Cards" in "Installing System Options." 6.  Close the system. See "Closing the System Covers." 7.  Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. 8.
  • Page 46 14.  Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 15.  Open the system. See "Opening the System Covers." 16.  Replace processor 1 with another processor of the same capacity. See "Installing Microprocessors" in "Installing System Options." 17.

  • Page 47: Installing System Options

    Back to Contents Page Installing System Options Dell™ PowerEdge™ 1750 Systems Installation and Troubleshooting Guide   Installing Expansion Cards   Installing Memory Modules   Installing Microprocessors   Installing a ROMB Card   Removing and Replacing System Fans   Removing and Replacing Power Supplies   Replacing the System Battery  This section describes how to install the following options:  Expansion cards...

  • Page 48: Removing An Expansion Card

    4.  Slide the plastic expansion-card latch in the chassis wall up to the release position. 5.  Install the new expansion card: a.  Lower the card into the system. b.  Insert the card-edge connector firmly into the expansion-card connector on the riser board. Press in until the card is fully seated, ensuring that the card's filler bracket also fits correctly into the expansion-slot opening.

  • Page 49: Memory Module Upgrade Kits

    Memory Module Upgrade Kits  The system is upgradable to 8 GB by installing combinations of 128-, 256-, 512-MB, 1-GB, or 2-GB registered memory modules. You can purchase memory upgrade kits as needed.   NOTE: The memory modules must be rated for 266-MHz operation. Memory Module Installation Guidelines  Starting with the socket closest to the edge of the system board, the memory module sockets are labeled DIMM_1A and DIMM_1B (bank 1) and DIMM_2A and DIMM_2B (bank 2).

  • Page 50: Removing Memory Modules

     After the system completes the POST routine, it runs a memory test. The system detects that the new memory does not match the system configuration information and displays an error message. 6.  Press <F2> to enter the System Setup program, and check the System Memory setting on the System Setup screens.  The system should have already changed the value in the System Memory setting to reflect the newly installed memory.

  • Page 51: Installing Microprocessors

      CAUTION: Ensure that you install only microprocessors purchased from Dell and intended for this system. Using a different microprocessor could cause data loss, system damage, or personal injury.  Each microprocessor and its associated level 2 (L2) cache memory are contained in an FC-PGA2 package that is installed in a ZIF socket on the system board.

  • Page 52: Installing A Microprocessor

    Installing a Microprocessor   CAUTION: Before you perform this procedure, you must turn off the system and disconnect it from its electrical outlet. For more information, see "Safety First—For You and Your System" in "Troubleshooting Your System." 1.  Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet. 2.
  • Page 53 6.  Install the microprocessor in the socket. See Figure 6-9. a.  If the release lever on the microprocessor socket is not all the way up, move it to that position now. See Figure 6-9.   NOTICE: When placing the microprocessor in the socket, be sure that all of the pins on the processor go into the corresponding holes of the socket. Be careful not to bend the pins.
  • Page 54 9.  Close the system covers. See "Closing the System Covers" in "Troubleshooting Your System." 10.  Reconnect your system and peripherals to their electrical outlets, and turn them on.  As the system boots, it detects the presence of the new microprocessor and automatically changes the system configuration information in the System Setup program.

  • Page 55: Removing And Replacing System Fans

    7.  Install the ROMB backup battery: a.  Position the battery board as shown in Figure 6-11, and press it down into the two standoffs until it snaps into place. b.  Plug the battery cable into the RAID BATTERY connector on the system board. 8.

  • Page 56: Removing And Replacing Power Supplies

    3.  Before replacing a fan, check the fan's power cable connection to verify that a loose connection is not the problem. If the problem is not resolved, continue with this procedure. Figure 6-12. Cooling Fan   4.  Disconnect the fan power cable from the system board or control panel board. 5.

  • Page 57: Installing A Power Supply

    Installing a Power Supply 1.  To install the replacement power supply, align the stud on the side of the power supply with the corresponding notch in the chassis wall, and then lower the power supply into the chassis. See Figure 6-13. 2.
  • Page 58   NOTICE: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery. 5.  Install the new system battery. See Figure 6-14. a.  Support the battery connector by pressing down firmly on the positive side of the connector. b.

  • Page 59: Installing A Scsi Hard Drive

    Back to Contents Page Installing Drives Dell™ PowerEdge™ 1750 Systems Installation and Troubleshooting Guide   Installing SCSI Hard Drives   Installing a CD Drive   Installing a Diskette Drive   Connecting External SCSI Hard Drives   Connecting an External SCSI Tape Drive   Configuring the Boot Device  Your system features three internal hard-drive bays to accommodate up to three SCSI hard drives. Your system also features two peripheral bays that can be used for an optional CD drive and a 3.5-inch diskette drive.

  • Page 60: Removing A Scsi Hard Drive

    4.  Insert the hard drive into the drive bay. See Figure 7-1. 5.  Close the hard-drive handle to lock the drive in place. 6.  Replace the front bezel, if it was removed in step 3. 7.  If the hard drive is a new drive, run the SCSI Controllers test in the system diagnostics. Removing a SCSI Hard Drive  ...

  • Page 61: Installing A Diskette Drive

    a.  Match the back end of the drive with the back end of the carrier, which has a retention tab. b.  Fit the right edge of the CD drive into the carrier tray, pressing the drive firmly backward against the stop tab near the right rear corner of the carrier.
  • Page 62 Figure 7-4. Installing a Diskette Drive in a Carrier   a.  Fit the right edge of the diskette drive into the carrier tray, pressing the drive against the stop tab at the back of the carrier. b.  Lower the left edge of the drive into the carrier until the drive snaps into place. c.

  • Page 63: Configuring The Boot Device

    NOTE: The integrated SCSI controller does not support mixed mode (one channel SCSI and one channel RAID). For this reason, in a system with RAID, Dell does not support an external tape drive connected to the external SCSI controller.  ...

  • Page 64: Getting Help

    Online Services  You can access Dell Support at support.dell.com. Select your region on the WELCOME TO DELL SUPPORT page, and fill in the requested details to access help tools and information.  You can contact Dell electronically using the following addresses:  World Wide Web...
  • Page 65 Automated Order-Status Service  To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. See the contact information for your region.

  • Page 66: Contacting Dell

    Toll-free numbers are for use within the country for which they are listed.  When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.
  • Page 67 General Support  1-800-805-7541 Chile (Santiago) Sales, Customer Support, and Technical Support  toll-free: 1230-020-4823 Country Code: 56 City Code: 2 China (Xiamen) Tech Support website: support.ap.dell.com/china    Tech Support E-mail: cn_support@dell.com    Country Code: 86 Tech Support Fax  818 1350 City Code: 592 Home and Small Business Technical Support  toll-free: 800 858 2437...
  • Page 68 TechFax  02 22 83 27 28 Switchboard  02 22 83 27 11 Denmark (Copenhagen) Website: support.euro.dell.com      E-mail Support (portable computers): den_nbk_support@dell.com     International Access Code: 00 E-mail Support (desktop computers): den_support@dell.com     Country Code: 45 E-mail Support (servers): Nordic_server_support@dell.com     ...
  • Page 69 Country Code: 81 Technical Support outside of Japan (Dimension and Inspiron)  81-44-520-1435 City Code: 44 Technical Support (Dell Precision™, OptiPlex™, and Latitude™)  toll-free:0120-198-433 Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude)  81-44-556-3894 24-Hour Automated Order Service  044-556-3801 Customer Care  044-556-4240 Business Sales Division (up to 400 employees)  044-556-1465...
  • Page 70 General Support  001-800-882-1519 Netherlands (Amsterdam) Website: support.euro.dell.com    International Access Code: 00 E-mail (Technical Support): Country Code: 31 (Enterprise): nl_server_support@dell.com City Code: 20 (Latitude): nl_latitude_support@dell.com (Inspiron): nl_inspiron_support@dell.com (Dimension): nl_dimension_support@dell.com (OptiPlex): nl_optiplex_support@dell.com (Dell Precision): nl_workstation_support@dell.com Technical Support  020 674 45 00 Technical Support Fax  020 674 47 66...
  • Page 71 Home/Small Business Sales Fax  020 674 47 75 Relational Sales Fax  020 674 47 50 Switchboard  020 674 50 00 Switchboard Fax  020 674 47 50 New Zealand E-mail (New Zealand): nz_tech_support@dell.com     E-mail (Australia): au_tech_support@dell.com     International Access Code: 00 Home and Small Business  0800 446 255 Country Code: 64 Government and Business  0800 444 617...
  • Page 72    E-mail: swe_support@dell.com    International Access Code: 00 E-mail Support for Latitude and Inspiron:    Swe-nbk_kats@dell.com Country Code: 46 E-mail Support for OptiPlex: Swe_kats@dell.com    City Code: 8 E-mail Support for Servers: Nordic_server_support@dell.com    Technical Support  08 590 05 199 Relational Customer Care  08 590 05 642...
  • Page 73 Dell Outlet Store (Dell refurbished computers)  toll-free: 1-888-798-7561 Software and Peripherals Sales  toll-free: 1-800-671-3355 Spare Parts Sales  toll-free: 1-800-357-3355 Extended Service and Warranty Sales  toll-free: 1-800-247-4618  toll-free: 1-800-727-8320 Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired  toll-free: 1-877-DELLTTY  (1-877-335-5889) U.S. Virgin Islands General Support  1-877-673-3355 Venezuela General Support  8001-3605  ...

  • Page 74: Notes, Notices, And Cautions

    Corporation; Xeon is a trademark and Intel is a registered trademark of Intel Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own.

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