Problems When Using Optical Disk Drives; Problems When Powering Off Server - NEC Express5800 Series Maintenance Manual

Chapter 1 Maintenance
[?] NEC ESMPRO Manager

For details of NEC ESMPRO Manager, refer to "NEC ESMPRO Manager Installation Guide" in
EXPRESSBUILDER or its help.
5.11

Problems When Using Optical Disk Drives

[?] Unable to access or play optical disks such as CD-ROMs
 Is the CD-ROM properly set in the optical disk drive tray?

There is a holder in the tray to secure the disk. Make sure that the disk is securely placed in the holder.
[?] Unable to access or play DVD/CD-ROMs
 Is the DVD/CD-ROM supported by the server?

For a disk such as a CD with copy guard which does not conform to the CD standard, the playback of
such a disk with the optical disk drive is not guaranteed.

The DVD/CD-ROM for Macintosh is not supported.
[?] Unable to eject a disk using the eject button

Eject the disk in the following procedure.
1. Press the power switch to turn off the server (POWER/SLEEP LED is off).
2. Use a 100 mm long metal pin that
is 1.2 mm in diameter (or uncoil a
thick paper clip) and insert it into
the forced eject hole at the front of
the tray. Keep pressing slowly until
the tray comes out.
3. Pull the tray out with your hands.
4. Remove the disk.
5. Push the tray back to its original position.
5.12

Problems When Powering Off Server

[?] The power is not turned off
 Is the suppression feature of the power switch enabled?

Restart the system once and start the BIOS setup utility.
The menu to be confirmed: Server  Power Switch Inhibit
 Do not use anything that easily breaks such as toothpicks or plastic.
Important
 If you still cannot eject the disk, contact the maintenance service company.
Express5800/E120d-1 Maintenance Guide
5. Troubleshooting
Forced eject hole
35