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Motorola Moto G6 Faq Sheet
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Motorola Moto G6 Faq Sheet

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FAQ Sheet
Reset the moto g6
How do I reset my moto g
6
?
Soft Reset - In the unlikely event that your device becomes unresponsive, frozen, blank or black
screen, or will not respond to the power button, you can perform a force restart on the device by
following the steps below.
Press and hold the Power button for 10 - 20 seconds, the device will restart and go through the
boot-up sequence.
Note: The forced restart or reboot will not delete any data on your phone.
Factory Data Reset - is a tool used to remove everything that was imported, added or installed
on the device. Keep in mind, when using this feature everything is deleted.
To reset the device:
1. Touch
2. Touch Settings
3. Select System > Advanced
4. Touch Reset options
5. Erase all data (Factory Data Reset)
5. Touch Reset Phone

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Summary of Contents for Motorola Moto G6

  • Page 1 FAQ Sheet Reset the moto g6 How do I reset my moto g Soft Reset - In the unlikely event that your device becomes unresponsive, frozen, blank or black screen, or will not respond to the power button, you can perform a force restart on the device by following the steps below.
  • Page 2 6. Enter your Screen Lock 7. Select Erase Everything to begin the reset. Tip: After power up we recommend you do NOT enter a Gmail account. This will ensure applications are not automatically downloaded. (Note: You will be able to enter your Gmail account later and reinstall your applications).

  • Page 3: Adjust Volume

    Adjusting audio alerts - moto g6 Adjusting audio alerts - moto g Adjust volume Volumes you can control Your phone has independent settings for these volumes:  Call  Media (music, video, games)  Alarm  Ringtone for incoming calls and notifications Adjusting one volume won't affect the others, so you can crank up the tunes without making incoming callers sound like they’re shouting.
  • Page 4 Silence ringing phone Press the Power or Volume Down button. Or, pick up your phone to silence it and switch to vibrate. (To enable, open the Moto app, touch Features > Moto Actions > Pick up to silence and turn it on .) Prevent phone from ringing ...
  • Page 5 "Total Silence". Power up sound is under Advanced. moto g6 - Maintenance Release Notes moto g - Maintenance Release Notes INTRODUCTION Motorola is excited to announce a new software update for moto g by Motorola. This update brings important improvements to your phone.
  • Page 6 For more information on Motorola updates and repairs, visit us at www.motorola.com/mymotog. NOTE: All information on your phone will be saved. ENHANCEMENTS This update introduces changes including the following:  Android Security: Includes the updates of Android security patches through July 1 2018 ...
  • Page 7 GENERAL 1. Toggle the shutter sound off and on. 2. Switch storage location between phone and SD card. 3. Turn Quick capture off and on. Open your camera with a wrist turn. 4. Turn tap anywhere to capture off and on. 5.
  • Page 8 PHOTOS 1. Adjust Photo Size for rear camera. 2. Toggle Assistive Grid off and on for help taking lined up photos. VIDEOS 1. Adjust Video Size for rear camera 2. Adjust Slow Motion Video Size for rear camera. SMART CAMERA...
  • Page 9 - Maintenance Release Notes INTRODUCTION Motorola is excited to announce a new software update for moto g by Motorola. This update brings important security improvements to your phone. For more information on Motorola updates and repairs, visit us at www.motorola.com/mymotog.
  • Page 10 5. After the software is installed, your phone will re-start automatically. 6. Your phone is now updated. Set up Voicemail - motorola one power How do I set up different options on voicemail? Your carrier provides and manages your voicemail. Use the Phone app to set up your mailbox and adjust some voicemail settings.
  • Page 11 Go into to your voicemail and delete this message, but wait to hang up until the notification icon has disappeared from your status bar. Unlock the moto g6 with your face How do I unlock the moto g with my face?
  • Page 12 You can set your phone to unlock when it recognizes your face. Whenever you turn on or wake the phone, it will search for your face and unlock when it recognizes you. Keep in mind that someone who looks similar to you could unlock the phone. Face matching data is stored securely on the phone.
  • Page 13 ** It works the same for video mode, but your filter stays on while you record! Update the software - moto g6 Update the software - moto g Software updates will be sent to your phone automatically over-the-air as they become available.
  • Page 14 - Maintenance Release Notes INTRODUCTION Motorola is excited to announce a new software update for moto g by Motorola. This update brings important security improvements to your phone. For more information on Motorola updates and repairs, visit us at www.motorola.com/mymotog.

  • Page 15: Battery Calibration

    1. Select the Settings icon in the apps menu. 2. Select "System". 3. Select "System updates". 4. Select "Download". After the software is downloaded, select "Install". 5. After the software is installed, your phone will re-start automatically. 6. Your phone is now updated. Battery calibration Battery calibration If you are experiencing incorrect or inconsistent battery level, quick battery discharge, slow or...