Samsung HW-Q950T Full Manual
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Samsung HW-Q950T Full Manual

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HW-Q950T
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  • Page 1 FULL MANUAL HW-Q950T Imagine the possibilities Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com/register...
  • Page 2 • Do not expose this apparatus to dripping or Refer to the table below for an explanation of splashing. Do not put objects filled with symbols which may be on your Samsung product. liquids, such as vases, on the apparatus. • To turn this apparatus off completely, you...
  • Page 3 This equipment generates, uses and approved recycler. To find the nearest recycling can radiate radio frequency energy and, if not location, go to our website:www.samsung.com/ installed and used in accordance with the recycling Or call, 1‐800‐SAMSUNG instructions, may cause harmful interference to WARNING: Cancer and Reproductive Harm radio communications.
  • Page 4 PRECAUTIONS 8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce 1. Ensure that the AC power supply in your heat. house complies with the power 9. Do not defeat the safety purpose of the requirements listed on the identification polarized or grounding-type plug.
  • Page 5 Fabric cleaning Remove any dirt or stain on the product surface immediately. Removing and cleaning can be less effective for some substances or if left for a prolonged time. CAUTION • Use a vacuum cleaner or an adhesive lint roller to remove dust, handprints, and the likes.

  • Page 6: Table Of Contents

    CONTENTS Checking the Components Product Overview Top Panel of the Soundbar ------------------------- Bottom Panel of the Soundbar ------------------------- Using the Soundbar Remote Control Inserting Batteries before using the Remote Control (AA batteries X 2) ------------------------- How to Use the Remote Control ------------------------- Using the Hidden Buttons (Buttons with more than one function) -------------------------...
  • Page 7 Connecting a Mobile Device Method 1. Connecting via Bluetooth ------------------------- Method 2. Connecting via Wi-Fi (Wireless Network) ------------------------- Configuring Amazon Alexa ------------------------- Using the Tap Sound ------------------------- Installing the Wall Mount Installation Precautions ------------------------- Wallmount Components ------------------------- Installing the Surround Speakers on a Wall ------------------------- Installing the Soundbar above a TV Stand Component...

  • Page 8: Checking The Components

    • For more information about the power supply and power consumption, refer to the label attached to the product. (Label: Bottom of the Soundbar Main Unit) • To purchase additional components or optional cables, contact a Samsung Service Center or Samsung Customer Care.

  • Page 9: Product Overview

    02 PRODUCT OVERVIEW Top Panel of the Soundbar Position the product so that the SAMSUNG logo is located on the top. (Multi Function) Button • In standby mode, press the (Multi Function) button to turn on the Soundbar. • Press the (Multi Function) button to change the input source.

  • Page 10: Bottom Panel Of The Soundbar

    DIGITAL AUDIO IN (OPTICAL) ID SET SERVICE HDMI IN 1 HDMI 2 POWER ID SET (WOOFER/REAR) DIGITAL AUDIO IN (OPTICAL) ID SET NETWORK DIGITAL AUDIO IN SERVICE HDMI IN 2 (OPTICAL) HDMI 1 POWER ID SET ID SET HDMI IN 1 HDMI 2 (WOOFER/REAR) SERVICE...

  • Page 11: Using The Soundbar Remote Control

    03 USING THE SOUNDBAR REMOTE CONTROL Inserting Batteries before using the Remote Control (AA batteries X 2) Slide the back cover in the direction of the arrow until it is completely removed. Insert 2 AA batteries (1.5V) oriented so that their polarity is correct. Slide the back cover back into position.
  • Page 12 PAIR You can select the desired sound mode by choosing STANDARD, SURROUND, GAME SOUND PRO, or ADAPTIVE SOUND. MODE • STANDARD SOUND MODE Outputs the original sound. • SURROUND SOUND Provides a wider sound field than standard. • GAME PRO Provides stereoscopic sound to immerse you in the action while gaming.
  • Page 13 When pressed, the setting items such as TREBLE, BASS, SYNC, CENTER LEVEL, SIDE LEVEL, FRONT TOP LEVEL, REAR LEVEL, REAR TOP LEVEL, and VIRTUAL ON/OFF are displayed in sequence. The desired item can be adjusted using the Up/Down buttons. – To control the volume of the treble or bass sound, select TREBLE or BASS in Sound Sound Control Settings, and then adjust the volume between -6~+6 by using the Up/Down buttons.

  • Page 14: Using The Hidden Buttons (Buttons With More Than One Function)

    SOUND MODE button will not be available. (See above for the effect modes.) • If the input source is Dolby Atmos®, 9.1.4 channels are outputted. • The Samsung Wireless Rear Speaker Kit can be purchased separately. To purchase a Kit or the Subwoofer, contact the vendor you purchased the Soundbar from.

  • Page 15: Adjusting The Soundbar Volume With A Tv Remote Control

    2. Push up and hold the WOOFER button for 5 seconds. Each time you push the WOOFER button up and hold it for 5 seconds, the mode switches in the following order: “SAMSUNG-TV REMOTE” (Default mode), “OFF-TV REMOTE”, “ALL-TV REMOTE”. Remote Control Button...

  • Page 16: Connecting The Soundbar

    04 CONNECTING THE SOUNDBAR Connecting the power and units Use the Power cord to connect the Subwoofer, Surround Speakers, and Soundbar to an electrical outlet in the following order: • For more information about the required electrical power and power consumption, refer to the label attached to the product.

  • Page 17: Recommended Speaker Layout

    4. Connect power to the Soundbar, Subwoofer and Surround Speakers. The Subwoofer and Surround Speakers are automatically connected when the Soundbar is turned on. LINK LED - Blue is On NOTES • Connect the Subwoofer and Surround Speakers power before connecting to the Soundbar. The Subwoofer and Surround Speakers will be automatically connected when turning on the Soundbar.

  • Page 18: Manually Connecting The Subwoofer Or Surround Speakers

    Manually connecting the Subwoofer or Surround Speakers Before performing the manual connection procedure below: • Check whether the power cables for the Soundbar and subwoofer or Surround Speakers are connected properly. • Make sure that the Soundbar is turned off. 1.

  • Page 19: Led Indicator Lights On The Rear Of Subwoofer And Surround Speakers

    Soundbar unit is turned off) connected properly. Connect again. See the Connection failed instructions for manual connection on page 18. Red and blue See the contact information for Blinking Malfunction the Samsung Service Center in this manual. ENG - 19...
  • Page 20 NOTES • If the main unit is powered off, the wireless subwoofer will go into stand-by mode and the STANDBY LED on the rear of the sub-woofer will turn red after blinking in blue several times. • If you use a device that uses the same frequency (5.8GHz) as the Soundbar near the Soundbar, interference may cause some sound interruption.

  • Page 21: Using A Wired Connection To The Tv

    05 USING A WIRED CONNECTION TO THE TV Method 1. Connecting with HDMI CAUTION • When both the HDMI cable and optical cable are connected, the HDMI signal is received first. • To connect the HDMI cable between the TV and Soundbar, be sure to connect the terminals marked ARC.

  • Page 22: Method 2. Connecting Using An Optical Cable

    • When connecting a Samsung TV that supports the eARC function, “eARC” appears on the display and the sound is heard. • If “TV ARC” does not appear in the display window of the Soundbar main unit, confirm that the HDMI cable is connected to the correct port.
  • Page 23 4. The TV sound is output from the Soundbar. Using the Q-Symphony Function For Q-Symphony, the Soundbar syncs with a Samsung TV to output sound through two devices for optimum surround effect. When the Soundbar is connected, the menu, “TV+Soundbar” appears under the Sound Output menu of the TV.

  • Page 24: Using A Wireless Connection To The Tv

    • When the Samsung TV is connected, [TV Name] → “BT” appears on the Soundbar’s top display. 4. You can now hear Samsung TV sound from the Soundbar. • After you have connected the Soundbar to your Samsung TV the first time, use the “BT READY” mode to reconnect.
  • Page 25 (The time required may differ, depending on the Samsung TV model.) What is the difference between BT READY and BT PAIRING? • BT READY : In this mode, you can reconnect any Samsung TV or mobile device that was connected before.

  • Page 26: Connecting An External Device

    07 CONNECTING AN EXTERNAL DEVICE Method 1. Connecting using an HDMI Cable (Capable of Dolby Atmos decoding and playback) Pre-connection Checklist • Dolby Atmos® and DTS:X are supported in HDMI mode only. • If the Audio Output options include Secondary Audio, make sure Secondary Audio is set to Off. •...

  • Page 27: Method 2. Connecting Using An Optical Cable

    Open the audio output options on the settings menu of your BD player or other device and make sure that “No Encoding” is selected for Bitstream. For example, on a Samsung BD Player, go to Home Menu → Sound → Digital Output and then select Bitstream (unprocessed).

  • Page 28: Connecting A Mobile Device

    • After you have connected the Soundbar to your mobile device the first time, use the “BT READY” mode to reconnect. If the device fails to connect • If you have an existing Soundbar (e.g., “[AV] Samsung Soundbar Q950T”) in the list of speakers on the Mobile device, delete it. • Repeat steps 1 and 2.
  • Page 29 What is the difference between BT READY and BT PAIRING? • BT READY : In this mode, you can reconnect any Samsung TV or mobile device that was connected before. • BT PAIRING : In this mode, you can connect a new device to the Soundbar.
  • Page 30 • Note that your Soundbar cannot be paired with other Bluetooth devices while using the Bluetooth option. • This wireless device may cause electrical interference during operation. Disconnecting the Bluetooth device from a Soundbar You can disconnect a Bluetooth device from the Soundbar. For instructions, see the Bluetooth device’s user manual.

  • Page 31: Method 2. Connecting Via Wi-Fi (Wireless Network)

    Method 2. Connecting via Wi-Fi (Wireless Network) To connect a Soundbar to a mobile device via a wireless network (Wi-Fi), the SmartThings app is required. The initial connection 1. Install and launch the SmartThings app from your mobile device (smartphone or tablet). 2.

  • Page 32: Configuring Amazon Alexa

    Configuring Amazon Alexa • Amazon Alexa is a service provided by Amazon. • This service is available only in some languages but not in other countries or regions. Using Alexa, you can play music, listen to news, see weather forecasts, and control home appliances. To use Amazon Alexa, an Amazon account is required to connect the Soundbar over the network.
  • Page 33 Use voice commands to control the Soundbar Trigger + Command Things to try Example of what to say "Alexa, turn up the volume." Volume control “Alexa, turn down the volume” Listening to streaming content from "Alexa, play some jazz music" Amazon Music "Alexa, play next song."...

  • Page 34: Using The Tap Sound

    Tap the Soundbar with your mobile device to play the sound of content on the mobile device through the Soundbar. • This function may not be supported, depending on the mobile device. • This function is only compatible with Samsung mobile devices with Android 8.1 or later. SmartThings App Top of the Soundbar Mobile device 1.

  • Page 35: Installing The Wall Mount

    09 INSTALLING THE Wallmount Components WALL MOUNT Installation Precautions Wall Mount Guide (AH63-04369C) • Install on a vertical wall only. • Do not install in a place with high (M4 x L10) temperature or humidity. • Verify whether the wall is strong enough to Holder-Screw Screw support the product’s weight.
  • Page 36 2. Align the Wall Mount Guide’s Center Line 5. Push a screw (not supplied) through each with the center of your TV (if you are Holder-Screw, and then screw each screw mounting the Soundbar below your TV), and firmly into a support screw hole. then fix the Wall Mount Guide to the wall using tape.

  • Page 37: Installing The Surround Speakers On A Wall

    (bottom) part of the Bracket-Wall Brackets and the speakers on the wall. Mounts, and then slide the Bracket-Wall • Samsung Electronics is not liable for any Mounts down so that the Bracket-Wall damage to the product due to the product Mounts rest securely on the being installed inappropriately.

  • Page 38: Installing The Soundbar Above A Tv Stand

    10 INSTALLING THE Place the Soundbar on a TV stand. SOUNDBAR ABOVE A TV STAND Component Rubber-Foot (BN67-00398L) Microphone To install, attach the Rubber-Feet to the bottom As illustrated in the image, align the center of the of the Soundbar before placing it in position Soundbar with the center of the TV, carefully above the TV stand.

  • Page 39: Software Update

    11 SOFTWARE 1. Go to the Samsung Electronics website (www.samsung.com) → search for the model UPDATE name from the customer support menu option. • For more information about update, refer to Upgrade Guide. 2. Download the upgrade file (USB type).

  • Page 40: Troubleshooting

    Refer to the instructions below if this product does not function properly. If the problem you are experiencing is not listed below or if the instructions below do not help, turn off the product, disconnect the power cord, and contact Samsung Electronics at 1-800-SAMSUNG (1-800-726-7864). In case the power is not turned on ;...
  • Page 41 Soundbar. ; Initialize the product and try again. ; HDMI-CEC may not be activated on the TV. (See page 39.) Turn on the CEC on the TV menu. (Samsung TV: Home ( ) → Settings ( ) → General In case Bluetooth sound breaking occurs →...

  • Page 42: License

    13 LICENSE In case Alexa does not respond When the microphone is turned off or its reception is poor ; Press the (Mic On/Off) button at the top of the Soundbar to enable the microphone. ; Voice recognition may be unavailable due to ambient noise.

  • Page 43: Open Source License Notice

    14 OPEN SOURCE LICENSE NOTICE To send inquiries and requests for questions regarding open sources, contact Samsung Open Source (http://opensource.samsung.com) 15 IMPORTANT NOTES ABOUT SERVICE • Figures and illustrations in this User Manual are provided for reference only and may differ from actual product appearance.

  • Page 44: Specifications And Guide

    Rated Output power 35W x 4 NOTES • Samsung Electronics Co., Ltd reserves the right to change the specifications without notice. • Weight and dimensions are approximate. Precaution : The Soundbar will restart automatically if you turn on/turn off Wi-Fi.
  • Page 45 LIMITED WARRANTY TO ORIGINAL PURCHASER This SAMSUNG brand product, as supplied and distributed by SAMSUNG and delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials and workmanship for a limited...
  • Page 46 Certifi cation model only QUESTIONS OR COMMENTS? AREA CALL OR VISIT US ONLINE AT WRITE Samsung Electronics America, Inc. 1-800-SAMSUNG IN THE US www.samsung.com/us/support 85 Challenger Road (726-7864) Ridgefi eld Park, NJ 07660 © 2020 Samsung Electronics Co., Ltd. All rights reserved.

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