Releasing A Call From Hold; Transferring And Conferencing; Transferring A Call To Another Station; Conference Calls - Motorola ML1000 Full User Manual

11.2

Releasing a Call from Hold

Once a call is placed on hold, it can be released from hold on any phone on the system that
has access to that phone line. Press the corresponding LINE button or HOLD to release that
line's call from hold. The call will now be active on the speakerphone. If you wish to change
modes, either lift the handset or press h after pressing LINE button.
12

Transferring and Conferencing

12.1

Transferring a Call to Another Station

1. While on an active call, press
2. A list of the extensions on your system will appear on the display. Using
navigation button, choose the destination extension for your call and press
3. Selecting an extension will initiate an intercom call to that extension. If you do not wish to
attend the transfer, you may hang up now and the call transfer will be completed. For an
attended transfer, wait until the other party has answered, then press
you are ready to include all parties. When you hang up, their call will continue.
12.2

Conference Calls

1. While on an active call, press HOLD to put that call on hold.
2. The phone will return to the idle screen. Make another call as usual by dialing the number
or selecting the desired extension.
3. When the second call is connected, press
conference with you.
13

Intercom Calls

13.1

Making an Intercom Call

Press Programmable Feature Key (PFK) button to the left or right of the display that
corresponds to the intended recipient. The phone will immediately begin the call in
speakerphone mode. To switch to handset, lift the handset from the cradle. To switch to
headset mode, press h.
13.2

Answering an Intercom Call

When you receive an intercom call, the display will indicate who the call is from and the
corresponding extension / intercom button of that phone will flash. To answer the call, lift the
handset, press s or h.
14

Caller ID

Press Calls softkey to bring up the Call History screen. This summary screen shows the time
(if call is received on the current day), date (if call is received on any previous days) and the
phone number of the last 5 calls to this phone. Using
can scroll through the Call History. To redial a record, simply move the indicator to the desired
call record and lift the handset, press s or h. You may also press the corresponding PFK
button to redial that record.
14.1

Viewing a Caller ID Record

Using and of the navigation button, scroll to the desired call record. Press
u d
This will display the full record of the call, including the full phone number, the date, the time
and which line the call came in on. If the number in the record is not in the correct 7, 10, or
11 digit format, press
the 7, 10 and 11 digit formats. From here you can also dial the number using the handset,
speakerphone or headset.
X-fer
softkey.
on the navigation button and the number will be cycled through
u
Conf
softkey. The two active calls will be put into
and of the navigation button, you
u d
and of the
u d
Select
softkey.
Conf softkey when
View
softkey.
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