Pioneer BDP-120 System Firmware Update Instructions page 3

System Firmware Update FAQ
Q: What do I do if the power cord is unplugged or a black out occurs during the update?
A: Power on the home theater system and try again starting at section D. If the home theater system does not
start up, the home theater system will need repairs. In such an event, call Pioneer Customer Support Center.
Q: What do I do if the "MPEG UPG" or "MCU UPG" message does not appear on the front panel display as
described in step 8 of section D?
A: There could be a problem with the update USB memory device you created. Try downloading the firmware file
again, create another update USB memory device, and follow section D to update the home theater system's
system firmware.
Q: What do I do if over 60 minutes have passed and the home theater system remains in the update process or
reboot process?
A: Unplug the power cord then plug the power cord back in. Power on the home theater system and try again
starting at section D. If the home theater system does not start up, the home theater system will need repairs. In
such an event, call Pioneer Customer Support Center.
Contact Information
Pioneer Customer Support Center
http://www.pioneer.com.sg
------------------------------------------------------------
Copyright(c) 2014 Pioneer Corporation