Returned Delivery; Service And Support - Siemens SIPROCESS GA700 Compact Operating Instructions

Appendix A
A.5 Returned delivery
A.5

Returned delivery

A.5.1

Service and support

● Technical support is available on the Internet at → Services & Support
www.siemens.com/automation/service&support)
● You can find your regional Siemens representative here → Contact partner
www.automation.siemens.com/mcms/aspa-db/en/automation-technology/Pages/
default.aspx
//
A.5.2 Returned delivery
Returned delivery
Note
Return delivery of contaminated device components
Device components which have come into contact with radioactive gases or substances, or
have been exposed to radioactive or high-energy radiation, may no longer be returned.
The owner of the device must ensure in such cases that the contaminated device components
are disposed of correctly in accordance with the local directives at the location of use.
The gas analyzer or replacement parts should be returned in their original packaging. If the
original packaging is no longer available, we recommend that you wrap the device in plastic
foil and pack it with shock-absorbing material (wood shavings, cellular rubber, or similar
material) in a sufficiently large box. If you use wood shavings, the stuffed layer on each side
should be at least 15 cm thick.
For overseas shipping, shrink-wrap the devices in an additional PE foil which is at least 0.2
mm thick, with a desiccant (e.g. silica gel) enclosed! For this type of shipping, you must also
line the inside of the transport container with a double layer of tar paper.
If you return your device for repair, enclose the filled-in declaration of decontamination as well
as the filled-in fault description. In the case of guarantee claim, please enclose your guarantee
card.
Declaration of decontamination
With this declaration you confirm "that the device/spare part has been thoroughly cleaned, is
free of residues, and that the device/spare part represents no danger for mankind and
environment."
If the returned device/spare part has come into contact with poisonous, corrosive, flammable
or polluting substances, you must thoroughly rinse, clean and neutralize the device/spare part
before returning it, in order to ensure that all hollow areas are free of hazardous substances.
Check the item after it has been cleaned.
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Devices in explosion-proof design
Compact Operating Instructions, 05/2015, A5E35134047-02
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