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Troubleshooting
Check the following guide for the possible cause of a problem before contacting service.
Symptom
Cause
No power.
•
The power cord is disconnected.
The power is on, but
•
No disc is inserted.
the DVD receiver
does not work.
No picture.
•
The TV is not set to receive DVD
signal output.
•
The video cable is not connected
securely.
•
The connected TV power is turned off.
No sound.
•
The equipment connected with the
audio cable is not set to receive DVD
signal output.
•
The audio cables are not connected
securely.
•
The power of the equipment connected
with the audio cable is turned off.
•
The Digital Audio Output is set to the
wrong position.
The playback
•
The disc is dirty.
picture is poor.
•
The DVD receiver
No disc is inserted.
does not start
•
playback.
An unplayable disc is inserted.
•
The disc is placed upside down.
•
The disc is not placed within the guide.
•
The disc is dirty.
•
The Rating level is set.
The remote control
•
The remote control is not pointed at the
does not work
remote sensor of the DVD receiver.
properly.
•
The remote control is too far from the
DVD receiver.
•
There is an obstacle in the path of the
remote control and the DVD receiver.
•
The batteries in the remote control are
exhausted.
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Correction
•
Plug the power cord into the wall outlet
securely.
•
Insert a disc. (Check that the DVD or,
audio CD indicator in the display
window is lit.)
•
Select the appropriate video input mode
on the TV so the picture from the DVD
receiver appears on the TV screen.
•
Connect the video cable into the jacks
securely.
•
Turn on the TV.
•
Select the correct input mode of the
audio receiver so you can listen to the
sound from the DVD receiver.
•
Connect the audio cable into the jacks
securely.
•
Turn on the equipment connected with
the audio cable.
•
Set the Digital Audio Output to the correct
position, then turn on the DVD receiver
again by pressing On/standby(
).
•
Clean the disc.
•
Insert a disc. (Check that the DVD, or audio
CD indicator in the DVD display is lit.)
•
Insert a playable disc. (Check the disc
type, color system and Regional code.)
•
Place the disc with the playback side
down.
•
Place the disc on the disc tray correctly
inside the guide.
•
Clean the disc.
•
Cancel the Rating function or change
the rating level.
•
Point the remote control at the remote
sensor of the DVD receiver.
•
Operate the remote control within about
23 ft (7 m).
•
Remove the obstacle.
•
Replace the batteries with new ones.
Language Code List
Enter the appropriate code number for the initial settings "Disc Audio", "Disc Subtitle"
and/or "Disc Menu" (See page 32).
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