Troubleshooting - Samsung EZON SHS-1320 User Manual

Troubleshooting

Please refer to the following if the door lock does not operate properly. If the problem
can still not be solved, contact the nearest service center.
Power Source
Problem
There is no power.
Password/RF Card
Problem
The password cannot
be changed.
The RF card cannot
be registered.
The door cannot be
opened even after
entering the password
followed by the [ ]
button.
The door cannot be
opened with the RF
card.
- Check to ensure the batteries are in good condition, with
the poles (+/-) correctly placed.
- Check to see if the batteries are discharged, or have
been inserted improperly.
- This may be a case of delayed password change. The
password must be changed while the number pad is
illuminated. Furthermore, the new password must be
entered within 10 seconds of entering the previous one.
- Replace the batteries if they are discharged.
- Repeat the procedure again, referring to "Password
Registration and Change" in the user guide.
- When registering multiple cards continuously, the next
card must be placed on the card reader within 10
seconds of the previous card.
- Check that the registered password has been correctly
entered.
- If number buttons are not illuminated while the password
is being entered, then the entry will not be accepted.
Reenter the password from the beginning when the
number pad is illuminated after touching the [Number
Pad]. (The light on the number pad is automatically
turned off if an entry is not initiated within 5 seconds.)
- This may be a case of an unregistered card being used,
or of the card not being recognized. Register the card
and try to open it again.
- The card must be properly placed on the card reader.
Solution
Solution
Remark
P 9~10
Remark
P 12~13
P 14~15
P 17
P 18
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