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OWNER'S MANUAL
LG Digital Signage
(MONITOR SIGNAGE)
Please read this manual carefully before operating your set and retain it
for future reference.
55EF5F
55EF5F-L
55EF5F-P
*MFL70425361*
www.lg.com
Copyright © 2019 LG Electronics Inc. All Rights Reserved.
(1909-REV02)

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Summary of Contents for LG 55EF5F

  • Page 1 OWNER’S MANUAL LG Digital Signage (MONITOR SIGNAGE) Please read this manual carefully before operating your set and retain it for future reference. 55EF5F 55EF5F-L 55EF5F-P *MFL70425361* www.lg.com Copyright © 2019 LG Electronics Inc. All Rights Reserved. (1909-REV02)
  • Page 2: Table Of Contents

    TABLE OF CONTENTS SAFETY PRECAUTIONS ....3 - Precautions In Installing the Product .....3 - Precautions to the AC Adapter and Electrical Power ..................5 - Precautions In Moving the Product ......7 - Precautions In Using the Product ......8 - Mounting on a Wall ............9 ASSEMBLY AND PREPARATION .............
  • Page 3: Safety Precautions

    WARNING - This equipment is compliant with Class A of CISPR 32. In a residential environment this equipment may cause radio interference. SAFETY PRECAUTIONS Please read these safety precautions carefully before using the product. WARNING • If you ignore the warning message, you may be seriously injured or there is a possibility of accident or death. CAUTION •...
  • Page 4 If you install the product in a place that does not meet the recommended conditions, this may cause serious damage to the product’s picture quality, life cycle, and appearance. Please check with LG or a qualified installer before installing. This caution applies to a place where there is an abundance of fine dust or oil mist, chemical substances are used, the temperature is very high or low, the humidity is very high, or the product is likely to remain turned on for a long period of time (airport and train station).
  • Page 5: Precautions To The Ac Adapter And Electrical Power

    - If loosely connected, the poor connection may cause a fire or electric shock. • Be sure to use power cords and AC adapters provided or approved by LG Electronics, Inc. - The use of non-approved products may cause a fire or electric shock.
  • Page 6 • If you don’t intend to use the product for a long time, unplug the power cable from the product. - Covering dust can cause a fire, or insulation deterioration can cause electric leakage, electric shock or fire. • Fix the power cable completely. - If the power cable is not fixed completely, a fire can break out.
  • Page 7: Precautions In Moving The Product

    Precautions In Moving the Product WARNING • Make sure to turn off the product. - You may be electrocuted or the product can be damaged. • Make sure to remove all cables before moving the product. - You may be electrocuted or the product can be damaged. •...
  • Page 8: Precautions In Using The Product

    Precautions In Using the Product WARNING • Do not disassemble, repair or modify the product at your own discretion. - Fire or electric shock accident can occur. - Contact the service center for check, calibration or repair. • When the display is to be left unattended for an extended period of time, unplug it from the wall outlet. •...
  • Page 9: Mounting On A Wall

    • Spray water onto a soft cloth 2 to 4 times, and use it to clean the front frame; wipe in one direction only. Too much moisture may cause staining. CHEMICALS WATER • Do not use products using high voltage around the Monitor. (e.g., a bug zapper) - Monitor may have malfunction as its electrical shock.
  • Page 10: Assembly And Preparation

    • SuperSign Software & Manual - Downloading from the LG Electronics website. - Visit the LG Electronics website (http://partner.lge.com) and download the latest software for your model. WARNING • The product warranty does not cover any electrostatic damage to parts that may occur during product installation.
  • Page 11: Storage Method For Panel Protection

    Storage Method For Panel Protection Correct Method If the product needs to be set upright, hold both sides of the product and make sure that the panel does not touch the floor. Panel When laying down the product, lay a cushion on a flat floor. Put the product on it with the panel of the product facing down.
  • Page 12 Incorrect Method If the product is tilted onto the bezel, the bottom of the panel may be damaged. Panel If the product is tilted onto the edge of the panel, the panel may be damaged. Panel...
  • Page 13: Installing On A Wall

    Installing on a Wall Install the monitor at least 100 mm away from the wall and leave about 100 mm of space at each side of the monitor to ensure sufficient ventilation. 100 mm 100 mm 100 mm 100 mm 100 mm CAUTION •...
  • Page 14: External Equipment Setup

    NOTE Connecting the LC (Luminance Compensation) Cable Basic Connection Diagram of the LC (Luminance Compensation) Cable LC OUT LC IN LC OUT LC IN NOTE • Connect the port with an attached label to LC IN. • If not properly connected, the LC (Luminance Compensation) function does not operate as intended. •...
  • Page 15: Tiling Displays

    Tiling Displays How to Mount the Set Example of 2 x 2 Tiling Screws for attaching the wall mount (M6)
  • Page 16 How to Join Sets After joining the sets, use the tiling guide to adjust the gap between the sets. (M3 x L4.5) x 44 Now the 2 x 2 tiling is complete. You can tile in various combinations, such as 3 x 3. NOTE •...
  • Page 17: Remote Control

    REMOTE CONTROL The descriptions in this manual are based on the buttons on the remote control. Please read this manual carefully to use the monitor correctly. To install batteries, open the battery cover, place batteries (1.5 V AAA) matching terminals to the labels inside the compartment, and close the battery cover.
  • Page 18 Selects the Picture Mode. (HOME) Activates the Launcher. Enters the White Balance menu. (SETTINGS) Accesses the main menus or saves your input and exit menus. SuperSign menu key. Navigation Buttons Scrolls through menus or options. Selects menus or options and confirms your input. (BACK) Allows you to move back one step in the user interaction function.
  • Page 19: Making Connections

    MAKING CONNECTIONS You can connect various external devices to your monitor. Change the input mode and select the external device you want to connect. For more information about external device connections, see the user manual provided with each device. Connecting to a PC Some of the cables are not provided.
  • Page 20: Using The Input List

    NOTE • For the best image quality, using the monitor with HDMI connection is recommended. • To comply with the specifications of the product, use a shielded interface cable with ferrite core, such as a HDMI cable. • If you turn the monitor on when the set is cold, the screen may flicker. This is normal. •...
  • Page 21: Troubleshooting

    TROUBLESHOOTING No image is displayed. Problem Action Is the product power cord connected? • Check if the power cord is correctly plugged into the power outlet. • The signal from the PC (Graphics card) is out of the vertical or Does the “Invalid Format”...
  • Page 22 The audio function does not work. Problem Action • See if the audio cable is connected properly. No sound. • See if the sound is set properly. Sound is too dull. • Select the appropriate equalizer sound. Screen colour is abnormal. Problem Action •...
  • Page 23 CAUTION • Since afterimage can occur when a specific fixed screen is used for a long time, it is recommended to use a screen up to 18 hours a day and to display the video content with a small number of fixed characters or logos. •...
  • Page 24 Item Description [Tiling Type] Select and set the mode according to the installation type of your Signage. • Stand-alone: Select and use this mode when you use only one unit. • Video Wall: Select and use this mode when using two or more multi-screen configurations.
  • Page 25: Product Specifications

    AC 100-240 V ~ 50/60 Hz 3.7 A On Mode: 309 W (Typ.) Power Power Consumption Sleep Mode (HDMI, DISPLAYPORT): ≤ 3 W Off Mode: ≤ 0.5 W 55EF5F-L 1224.9 x 38 x 696.2 (mm) Display Module (Back Dimensions metal plate assembled) (Width x Depth x 55EF5F-P 701.4 x 38 x 1219.7 (mm)
  • Page 26 [Unit: mm] Signage Box 57.3...
  • Page 27 [Unit: mm] 55EF5F-L 1224.9 696.2 55EF5F-P 701.4 1219.7...
  • Page 28 HDMI/ DISPLAYPORT (PC) Support mode Resolution Horizontal frequency (kHz) Vertical frequency (Hz) 800 x 600 37.879 60.317 1024 x 768 48.363 1280 x 720 44.772 59.855 1366 x 768 47.7 1280 x 1024 63.981 60.02 1680 x 1050 65.29 59.954 1920 x 1080 67.5 3840 x 2160...
  • Page 29: Licenses

    LICENSES Supported licenses may differ by model. For more information of the licenses, visit www.lg.com. The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. Manufactured under license from Dolby Laboratories. Dolby, Dolby Vision, Dolby Audio, Dolby Atmos, and the double-D symbol are trademarks of Dolby Laboratories.
  • Page 30: To See The Web Manuals (Software User Guide / Installation Manual)

    TO SEE THE WEB MANUALS (SOFTWARE USER GUIDE / INSTALLATION MANUAL) You can find more information about the LG Digital Signage (Monitor Signage) in the web manuals (Software User Guide / Installation Manual). For more information, visit the LG website at http://partner.lge.com.
  • Page 32 The model and serial number of the product are located on the back and on one side of the product. Record them below in case you ever need service. Temporary noise is normal when powering ON or OFF MODEL this device. SERIAL NO.

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