Troubleshooting - LG Touch Me FM37 Owner's Manual

DIGITAL
MUSIC
PLAYER

Troubleshooting

Q :MP3 player will not be turned on.
A : Check whether the battery is remaining.
A : Connect the AC adapter and charge the battery.
Q : The screen is blur.
A : Avoid direct sun rays and adjust the brightness.
A : Check the LCD brightness.
Q : The button does not function.
A : Check whether the Hold feature is active.
Q : The characters on display look broken.
A : Download the font file from the website and copy
it to the Config folder.
A : The Config folder is displayed only in MSC
mode. Change to the MSC mode (In case of MTP
mode, copy the font file to the data folder).
Q : The noise is severe during listening to the radio,
and the reception is poor. (FM radio reception is
optional.)
A : The earphone functions as an antenna. Be sure to
handle carefully.
A : Slightly change the directions of MP3 player and
the earphones.
Q : After the files are downloaded, the play list will
not show the newly added files.
A : Upgrade the list in Setup menu.
A : Format the product and download the file.
- If you format MP3 player, all data in it will get
lost.
Q : After the firmware is upgraded, MP3 player is not
normally functioning.
A : Reset the product (See page 20)
A : Back up the data and format MP3 player.
- If you format MP3 player, all data in it will get
lost.
Q : Sometimes, files are not downloaded.
A : Check the PC Connection Setting of MP3 player.
(See page 14 - 16.)
Q : Files can not downloaded.
A : Check the PC Connection Setting. Some files can
be downloaded depending on the PC Connection
Setting. All files can be downloaded in MSC
mode.
Q : The PC can not recognize an MP3 Player.
A : Check the PC Connection Setting. In the case of
Windows 98 SE/ME, PC Connection Setting
should be set to MSC in Setup Menu.
A : Check if the USB driver on the provided CD is
installed.
Q : AVI/WMV file will not play.
A : Only video files transcoded by LG Media Center
can be played. Make sure the files to be played
are converted by LG Media Center. Refer to the
LG Media Center [Help] on how to transcode your
files.
Q :Characters are not shown properly in text files.
A : If the text file is encoded in a format that your text
file viewer doesn't understand, text data seem to
be garbaged or corrupted.
A : You should convert the text file into Unicode on a
PC which supports your language of choice and
download it.
A : Set the characters to the corresponding
languages in [Settings] k [General] k
[Language].
Q :ID3 TAGs of the music are broken or are not dis-
played.
A : Set the ID3 TAGs to the corresponding languages
in [Settings] k [General] k [Language].
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