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7. MAINTENANCE OPERATION
< NOTE >
• The factory default is "Complete memory dump", but if you change the setting,
you cannot restore the setting back to "Complete memory dump" by using
System in Control Panel. For information about how to select "Complete
memory dump", see "7.3.5 Configuring settings related to a memory dump (2)
Specifying a memory dump file".
If you use System in Control Panel, you can make settings for not only the memory dump file
but also virtual memory and automatic restart after a memory dump is collected. For
information about how to make those settings, see "7.3.5 Configuring settings related to a
memory dump".
<Examples of blue screens>
The following is an example of screen display when collecting a memory dump.
*** STOP: 0x0000001e（0x0000009a,0x80123f36,0x02000000,0x00000246）
Unhandled Kernel exception c000009a from 80123f 36
Address 80123f 36 has base at 80100000-ntoskml.exe
(A list of drivers and a list of stacks follow.)
Beginning dump of physical memory
Physical memory dump complete. (when the dump is finished)
Contact your system administrator or technical support group.
< NOTE >
• The time required for collecting a memory dump depends on the type of dump
file collected, the configuration of the mounted drives, and the memory capacity.
It should be noted that if you keep the factory setting, "Complete memory
dump", for the memory dump file type, the time required may be extremely long.
• After "Beginning dump of physical memory" is displayed on the blue screen, the
count on the screen that shows the progress of the memory dump sometimes
stops being updated. This is because collection of the memory dump failed due
to an error of the file system or a hard disk.
If this happens, record the first five lines of the STOP message screen. Then
press the reset switch or turn the power off and then back on to restart the
equipment.
<Record example>
*** STOP: 0x0000001e（0x0000009a,0x80123f36,0x02000000,0x00000246）
Unhandled Kernel exception c000009a from 80123f 36
7-6
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