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Troubleshooting – Frequently Asked Questions
I cannot cancel a HotSync operation midway.
, You may not be able to cancel a job a few seconds after you start a
HotSync operation via a USB connection. Wait for a while and try
again.
I cannot backup some data with a HotSync operation.
, Some data is designed not to be backed up by a HotSync operation.
When I tap the HotSync
nothing happens on the Palm Desktop for CLIE software and
my CLIE handheld times out.
, Check the Palm Desktop for CLIE software HotSync Setup options to
confirm that you have the correct settings for local HotSync
operations.
, Make a copy of your Palm folder. Uninstall, and then reinstall the
Palm Desktop for CLIE software.
, Turn on your CLIE handheld and then tap the Home
the HotSync
When I perform a HotSync operation, my information does
not transfer to the Palm Desktop for CLIE software.
, If you have performed a HotSync operation successfully, but you
cannot find the data from your CLIE handheld on the Palm Desktop
for CLIE software, check to see that you have the correct user name
selected for viewing data.
, Click the HotSync Manager and then choose Custom. Check that all
conduits are set to synchronize files.
Chapter6
Additional information
icon on the HotSync screen,
icon, then tap Local.
icon. Tap
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