Samsung SM-R375 User Manual page 43

Appendix
Your Galaxy Fit
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Try the following solutions. If the problem is still not resolved, contact a Samsung Service
Centre.
Forcing restart
If your device is frozen and unresponsive, connect the charger for more than 3 seconds to
restart it.
Resetting the Galaxy Fit
If the method above do not solve your problem, perform a factory data reset. Launch Galaxy
Wearable app on the mobile device and tap Home → About band → Reset band. Before
performing the factory data reset, remember to make backup copies of all important data
stored in the Galaxy Fit
Samsung cloud.
Another Bluetooth device cannot locate your Galaxy Fit
• R eset your Galaxy Fit
• E nsure that your Galaxy Fit
connection range (10 m). The distance may vary depending on the environment the
devices are used in.
If the tips above do not solve the problem, contact a Samsung Service Centre.
A Bluetooth connection is not established or your Galaxy Fit
mobile device are disconnected
• E nsure that the Bluetooth feature on both devices is activated.
• E nsure there are no obstacles, such as walls or electrical equipment, between the devices.
• E nsure that the latest version of the Galaxy Wearable app is installed on the mobile
device.
• E nsure that your Galaxy Fit
connection range (10 m). The distance may vary depending on the environment the
devices are used in.
• R estart both devices and launch the Galaxy Wearable app on the mobile device again.
freezes or has errors
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. Back up data from Galaxy Fit
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and try again.
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and the other Bluetooth device are within the Bluetooth
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and the other Bluetooth device are within the Bluetooth
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through the Galaxy Wearable app or
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43
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and the
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