Troubleshooting - Samsung Crystal Surround Air Track User Manual

troubleshooting

Before requesting service, please check the following.
symptom
the unit will not turn on.
a function does not work when
the button is pressed.
sound is not produced.
the Picture does not appear on a
tV when the function is selected.
the remote control does not
work.
the sound from the left/right
channels are reversed.
check
• Is the power cord plugged
into the outlet?
• Is there static electricity in
the air?
• Is the unit properly
connected to your TV?
• Is the Mute function on?
• Is the volume set to
minimum?
• Is the TV connected
properly?
• Are the batteries drained?
• Is the distance between
remote control and main
unit too far?
• Are the left/right audio
output cables from the TV
connected properly?
remedy
• Connect the power plug to
the outlet.
• Disconnect the power plug
and connect it again.
• Connect it correctly.
• Press the Mute button to
cancel the function.
• Adjust the volume.
• Connect it correctly.
• Replace with new batteries.
• Operate at a close distance.
• Check the left/right channel
and connect it/them
correctly.