Page 1 User's Guide NPD5965-01 EN...
Page 2: Table Of Contents
Printer Advisories and Warnings....13 Another Epson Printer....49 Advisories and Warnings for Setting Up the Registering or Editing Contacts.
Page 3 User's Guide Contents Making the Printer Ready to Send and Receive Printing a Network Connection Report..116 Faxes (Using Fax Setting Wizard)....74 Printing a Network Status Sheet.
Page 4 More....... . 208 Using Epson iPrint..... . 162 Menu Options for Fax Box.
Page 5 Touch Screen Does Not Respond... .259 Images (Epson Scan 2)..... 238 Cannot Operate from the Control Panel.
Page 6 User's Guide Contents Adjusting the Print Quality....267 Moiré Patterns (Web-Like Shadows) Appear. . . 280 Adjusting Print Quality per Paper... 268 Cannot Scan the Correct Area on the Scanner Glass.
Page 7 Where to Get Help......322 Technical Support Web Site....322 Contacting Epson Support....322...
Page 8: About This Manual
About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer.
Page 9 User's Guide About This Manual Searching by keyword Click Edit > Advanced Search. Enter the keyword (text) for information you want to find in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page. Jumping directly from bookmarks Click a title to jump to that page.
Page 10: Marks And Symbols
Descriptions Used in this Manual ❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS High Sierra. The content displayed on the screens varies depending on the model and situation.
Page 11 User's Guide About This Manual ❏ Microsoft ® ® Windows Server 2012 operating system ❏ Microsoft ® ® Windows Server 2008 R2 operating system ❏ Microsoft ® ® Windows Server 2008 operating system ❏ Microsoft ® ® Windows Server 2003 R2 operating system ❏...
Page 12: Important Instructions
❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.
Page 13: Printer Advisories And Warnings
User's Guide Important Instructions ❏ Be careful when you handle used ink supply units, as there may be some ink around the ink supply port. ❏ If ink gets on your skin, wash the area thoroughly with soap and water. ❏...
Page 14: Advisories And Warnings For Using The Printer
User's Guide Important Instructions Advisories and Warnings for Using the Printer ❏ Do not insert objects through the slots in the printer. ❏ Do not put your hand inside the printer during printing. ❏ Do not touch the white flat cable inside the printer. ❏...
Page 15: Protecting Your Personal Information
User's Guide Important Instructions ❏ Condensation inside the touchscreen due to abrupt changes in temperature or humidity may cause performance to deteriorate. Protecting Your Personal Information When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's memory by selecting the menus on the control panel as described below.
Page 16: Printer Basics
User's Guide Printer Basics Printer Basics Part Names and Functions ADF (Automatic Document Feeder) cover Open when removing jammed originals in the ADF. ADF edge guides Feeds originals straight into the printer. Slide to the edges of the originals. ADF input tray Feeds originals automatically.
Page 17 User's Guide Printer Basics Edge guides Feeds the paper straight into the printer. Slide to the edges of the paper. Paper support Supports loaded paper. Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard closed. Rear paper feed (B) Loads paper.
Page 18 User's Guide Printer Basics Document cover Blocks external light while scanning. Scanner glass Place the originals. Control panel Operates the printer. You can change the angle of the control panel. External interface USB port Connects memory devices.
Page 19 User's Guide Printer Basics Scanner unit (J) Scans placed originals. Open when removing jammed paper inside the printer. Print head Fires ink. Ink supply unit tray Sets an ink supply unit. Front cover (A) Open when replacing ink supply units. Front cover lock Locks the front cover.
Page 20: Control Panel
User's Guide Printer Basics LAN port Connects a LAN cable. USB port Connects a USB cable. Service USB port USB port for future use. Do not remove the sticker. LINE port Connects a phone line. EXT. port Connects external phone devices. AC inlet Connects the power cord.
Page 21: Basic Screen Configuration
User's Guide Printer Basics Turns the printer on or off. Unplug the power cord after checking that the power light is off. Displays the home screen. Displays the Help screen. You can check solutions to problems from here. Logs off from the printer when Access Control is enabled. When Access Control is disabled, this is also disabled.
Page 22: Icons Displayed In The Lcd Screen
User's Guide Printer Basics Indicates items that have been setup for the printer as icons. Select each icon to check the current settings or access each setting menu. Displays each menu. You can add or change the sequence. Indicates an ongoing job and the printer's status. Select message to display the Job/Status menu. Displays the date and time when the printer is not working or there are no errors.
Page 23: Touch Screen Operations
User's Guide Printer Basics Displays the Device Sound Settings screen. You can set Mute and Quiet Mode. You can also access the Sound menu from this screen. This is the shortcut for the following menu. Settings > General Settings > Basic Settings > Sound Indicates whether or not Quiet Mode is set for the printer.
Page 24: Entering Characters
User's Guide Printer Basics Slide Hold and move the items around. Pinch in Zoom in or zoom out of the preview image on the control panel. Pinch out Entering Characters You can enter characters and symbols by using on-screen keyboard when you register a contact, make network settings, and so on.
Page 25: Job/Status Screen Configuration
User's Guide Printer Basics Enters frequently used email domain addresses or URLs by simply selecting the item. Enters a space. Enters character. Deletes a character to the left. Job/Status Screen Configuration Press the button to display the Job/Status menu. You can check the status of the printer or the jobs. Switches the displayed lists.
Page 26 User's Guide Printer Basics ❏ Select How To at the bottom of the operation screen: Displays the context-sensitive animation. Indicates the total number of steps and the current step number. In the example above, it shows step 2 from 4 steps. Returns to the previous step.
Page 27: Preparing The Printer
Note: ❏ Genuine Epson paper is not available when printing with the Epson universal printer driver. ❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. ❏ When printing on genuine Epson paper at a user defined size, only Standard or Normal print quality settings are available.
Page 28 Media Name Size Loading Capacity (Sheets) 2-Sided Print- Paper Cassette Paper Cassette Rear Paper 2 ~ Paper Cas- Feed sette 3 Epson Matte Pa- – – per-Heavyweight Epson Double-Si- – – ded Matte Paper Paper suitable for printing photos Media Name...
Page 29 User's Guide Preparing the Printer Plain papers Media Size Loading Capacity (Sheets) 2-Sided Name Printing Paper Cassette 1 Paper Rear Cassette Paper 2 ~ Paper Feed Cassette Plain paper, Auto, Letter , A4, Executive , B5, A5, Up to the line indicated by the Copy paper SP1 (210×270 mm), 16K Manual...
Page 30 User's Guide Preparing the Printer Thick papers Media Size Loading Capacity (Sheets) 2-Sided Name Printing Paper Cassette 1 Paper Rear Cassette Paper 2 ~ Paper Feed Cassette Thick paper Auto, Letter , A4, Executive , B5, A5, SP1 (210×270 mm), 16K Manual (91 to 160 (195×270 mm)
Page 31 Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ To achieve high-quality printouts with genuine Epson paper, use the paper in the environment stated on the sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.
Page 32: Loading Paper In The Paper Cassette
User's Guide Preparing the Printer Related Information “Printer Specifications” on page 295 & Loading Paper in the Paper Cassette Note: If the optional paper cassette unit is installed, do not pull out two paper cassettes at the same time. 1. Check that the printer is not operating, and then pull out the paper cassette. 2.
Page 33 User's Guide Preparing the Printer Note: When using paper larger than A4 size, extend the paper cassette. 3. Load paper with the printable side facing down, and then slide the front edge guide to the edge of the paper. Important: Do not load more than the maximum number of sheets specified for the paper.
Page 34: Loading Paper In The Rear Paper Feed
User's Guide Preparing the Printer 5. On the control panel, set the size and type of the paper you loaded in the paper cassette. Note: You can also display the paper size and paper type settings screen by pressing the button on the control panel.
Page 35 User's Guide Preparing the Printer 2. Slide the edge guides. 3. Load paper at the center of the rear paper feed with the printable side facing up. Important: ❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line just under the triangle symbol inside the edge guide.
Page 36 User's Guide Preparing the Printer 4. Slide the edge guides to the edges of the paper. 5. On the control panel, set the size and type of the paper you loaded in the rear paper feed. Note: You can also display the paper size and paper type settings screen by pressing the button on the control panel.
Page 37: Loading Envelopes And Precautions
User's Guide Preparing the Printer Loading Envelopes and Precautions Load envelopes in the center of the rear paper feed short edge first with the flap facing down, and slide the edge guides to the edges of the envelopes. Load envelopes in the paper cassettewith the flap facing up, and then slide the edge guides to the edges of the envelopes.
Page 38: Loading Long Papers
List of Paper Type To obtain optimum printing results, select the paper type that suits the paper. Media Name Media Type Control Panel Printer Driver PostScript Printer Epson Universal Printer Driver Driver Epson Bright White Plain paper Plain paper Plain...
Page 39: Placing Originals
User's Guide Preparing the Printer Placing Originals Place originals on the scanner glass or the ADF. You can scan multiple originals and both sides of the originals at the same time with the ADF. Available Originals for the ADF Available Paper Sizes A6, A5, Half Letter , B5, Executive, 16K, A4, Letter, Legal, 8.5×13 in Paper Type...
Page 40 User's Guide Preparing the Printer 2. Slide the ADF edge guide. 3. Place the originals in the center of the ADF, facing up.
Page 41 User's Guide Preparing the Printer Important: ❏ Do not load originals above the line indicated by the triangle symbol on the ADF. ❏ Do not add originals while scanning. 4. Slide the ADF edge guide to the edge of the originals. Related Information “Available Originals for the ADF”...
Page 42: Placing Originals On The Scanner Glass
User's Guide Preparing the Printer Placing Originals on the ADF for 2-up Copying Place the originals in the direction shown in the illustration, and then select the orientation setting. ❏ Landscape originals: Select Up Direction on the control panel as described below. Copy >...
Page 43 User's Guide Preparing the Printer 1. Open the document cover. 2. Remove any dust or stains on the scanner glass. 3. Place the original face-down and slide it to the corner mark. Note: ❏ A range of 1.5 mm from the top edge and left edge of the scanner glass is not scanned. ❏...
Page 44: Inserting An External Usb Device
User's Guide Preparing the Printer Inserting an External USB Device Inserting and Removing an External USB Device 1. Insert an external USB device into the printer. 2. When you have finished using the external USB device, remove the device. Related Information “External USB Device Specifications”...
Page 45: Using An Email Server
User's Guide Preparing the Printer Note: If you connected the printer to the network without using the software disc or Web Installer, map a USB port as a network drive. Open Run and enter a printer name \\XXXXX or a printer's IP address \\XXX.XXX.XXX.XXX to Open:. Right-click a device icon displayed to assign the network.
Page 46: Email Server Setting Items
Contact your internet service provider to confirm the authentication method of the email server. The printer may not be able to communicate with an email server even if the authentication method is available since security may be enhanced (for example SSL communication is necessary). Visit the Epson support website for the latest information.
Page 47: Checking An Email Server Connection
User's Guide Preparing the Printer Items Explanations POP3 Server Address If you select POP before SMTP as the Email Server Authen- tication Method, enter the server address of the server that receives the email (POP3 server). POP3 Server Port Number If you select POP before SMTP as the Email Server Authen- tication Method, enter the port number of the email server that receives the email (POP3 server).
Page 48 User's Guide Preparing the Printer Messages Explanation An error occurred while connecting to This message appears when SMTP server. Check the followings. - ❏ Connecting to a DNS server failed SMTP Server Address - DNS Server ❏ Name resolution for an SMTP server failed An error occurred while connecting to This message appears when POP3 server.
Page 49: Managing Contacts
You can also use contacts in the LDAP server. Starting from Importing Contacts from Another Epson Printer If you have a printer that allows you to backup contacts and is compatible with this printer, you can register contacts easily by importing the backup file.
Page 50: Registering Or Editing Grouped Contacts
User's Guide Preparing the Printer 5. Enter the information of the address to register. Enter the required items, and then make other settings if necessary. Note: When entering a fax number, enter an external access code at the beginning of the fax number if your phone system is PBX and you need the access code to get an outside line.
Page 51: Registering Frequently Used Contacts
Contacts data may be lost due to a printer malfunction. We recommend that you make a backup of the data whenever you update the data. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
Page 52: Setting A Shared Folder
User's Guide Preparing the Printer Setting a Shared Folder You can save the scanned image and the results of faxing to a specified folder on a network. You can specify a shared folder on the computer, created using SMB protocols, or a folder on an FTP sever. Note: ❏...
Page 53: Creating A Shared Folder
User's Guide Preparing the Printer 2. On the Control Panel window, click Network and Internet. 3. On the Network and Internet window, click Network and Sharing Center. 4. On the Network and Sharing Center window, click Change advanced sharing settings. 5.
Page 54: Registering The Shared Folder In Contacts
User's Guide Preparing the Printer 11. Select Sharing tab. The network path for the shared folder is displayed. This path is necessary when registering contacts on the printer, make sure you write it down or copy and save it. 12. Click OK or Close to close the window. Note: The folder icon does not change after sharing.
Page 55: Registering Your Favorite Settings As A Preset
User's Guide Preparing the Printer Registering Your Favorite Settings as a Preset You can register frequently used copy, fax, and scan settings as presets. You can register up to 50 entries. If you cannot edit the presets, they may have been locked by the administrator. Contact your printer administrator for assistance.
Page 56 User's Guide Preparing the Printer LCD Brightness: Adjust the brightness of the LCD screen. Sound: Adjust the volume and select the type of the sound. Sleep Timer: Adjust the time period to enter a sleep mode (energy saving mode) when the printer has not performed any operations.
Page 57 User's Guide Preparing the Printer Edit Home: Change the layout of the icons on the LCD screen. You can also add, remove, and move icons. Wall Paper: Change the background color of the LCD screen. Operation Time Out: Select On to return to the initial screen when no operations have been performed for the specified time.
Page 58 User's Guide Preparing the Printer ❏ Other Error Notice: Select On to display an error message when the selected paper size or type does not match the loaded paper. Paper Setup Auto Display: Select On to display the Paper Setting screen when loading paper in the paper source. If you disable this feature, you cannot print from an iPhone or iPad using AirPrint.
Page 59 User's Guide Preparing the Printer ❏ Ink Save Mode Select On to save ink by reducing the print density. ❏ Print Order Last Page on Top Starts printing from the first page of a file. First Page on Top Starts printing from the last page of a file. ❏...
Page 60 User's Guide Preparing the Printer ❏ CR Function Select the line feed command when printing with a driver from a specific operating system. ❏ LF Function Select the line feed command when printing with a driver from a specific operating system. ❏...
Page 61 User's Guide Preparing the Printer Quiet Mode: Select On to reduce noise during printing, however, this may lower the print speed. Depending on the paper type and print quality settings you selected, there may be no difference in the printer's noise level.
Page 62 You cannot change settings that have been locked by your administrator. Epson Connect Services: Displays whether the printer is registered and connected to Epson Connect. You can register to the service by selecting Register and follow the instructions. When you have registered, you can change the following settings.
Page 63 User's Guide Preparing the Printer http://www.epsonconnect.eu (Europe only) Google Cloud Print Services: Displays whether the printer is registered and connected to Google Cloud Print services. When you have registered, you can change the following settings. ❏ Enable/Disable ❏ Unregister For details on registering to Google Cloud Print services, see the following web site. https://www.epsonconnect.com/ http://www.epsonconnect.eu (Europe only)
Page 64 User's Guide Preparing the Printer Settings > General Settings > System Administration Contacts Manager: You can make the following settings for contacts. Register/Delete: Register and/or delete contacts for the Fax, Scan to Email, and Scan to Network Folder/FTP menus. Frequent: Register frequently used contacts to access them quickly.
Page 65: Menu Options For Print Counter
User's Guide Preparing the Printer ❏ Protection of Personal Data Access Control: Select On to restrict product features. This requires users to log into the product control panel with their user name and password before they can use control panel features. In Accept Unknown User Jobs, you can select whether or not to allow jobs that do not have the necessary authentication information.
Page 66: Menu Options For Maintenance
User's Guide Preparing the Printer Displays the approximate level of the ink and service life of the maintenance box. When is displayed, ink is running low or the maintenance box is nearly full. When is displayed, you need to replace the item as ink is expended or the maintenance box is full. Menu Options for Maintenance Select the menus on the control panel as described below.
Page 67: Menu Options For Printer Status/Print
User's Guide Preparing the Printer Select the language used on the LCD screen. Menu Options for Printer Status/Print Select the menus on the control panel as described below. Settings > Printer Status/Print Print Status Sheet: Configuration Status Sheet: Print information sheets showing the current printer status and settings. Supply Status Sheet: Print information sheets showing the status of consumables.
Page 68: Menu Options For User Settings
Select the menus on the control panel as described below. Settings > Epson Open Platform Information Displays the status of the Epson Open Platform. Saving Power The printer enters sleep mode or turns off automatically if no operations are performed for a set period. You can adjust the time before power management is applied.
Page 69: Saving Power - Control Panel
User's Guide Preparing the Printer Saving Power - Control Panel 1. Select Settings on the home screen. 2. Select General Settings > Basic Settings. 3. Do one of the following. ❏ Select Sleep Timer or Power Off Settings > Power Off If Inactive or Power Off If Disconnected, and then make settings.
Page 70: Fax Settings
User's Guide Fax Settings Fax Settings Before Using Fax Features Set up the following to use the fax features. ❏ Connect the printer correctly with the phone line and, if necessary, with a phone ❏ Complete the Fax Setting Wizard, which is required to make basic settings. Set the following as necessary.
Page 71: Connecting The Printer To A Phone Line
User's Guide Fax Settings Connecting the Printer to a Phone Line Connect the printer to a telephone wall jack using an RJ-11 (6P2C) phone cable. When connecting a telephone to the printer, use a second RJ-11 (6P2C) phone cable. Depending on the area, a phone cable may be included with the printer. If it is included, use that cable. You may need to connect the phone cable to an adapter provided for your country or region.
Page 72: Connecting Your Phone Device To The Printer
User's Guide Fax Settings Note: If your DSL modem is not equipped with a built-in DSL filter, connect a separate DSL filter. Connecting Your Phone Device to the Printer When using the printer and your telephone on a single phone line, connect the telephone to the printer. Note: ❏...
Page 73 User's Guide Fax Settings 1. Remove the cap from the EXT. port on the back of the printer. 2. Connect the phone device and the EXT. port with a phone cable.
Page 74: Making The Printer Ready To Send And Receive Faxes (Using Fax Setting Wizard)
User's Guide Fax Settings Note: When sharing a single phone line, make sure you connect the phone device to the EXT. port of the printer. If you split the line to connect the phone device and the printer separately, the phone and the printer do not work correctly. 3.
Page 75 User's Guide Fax Settings 1. Make sure the printer is connected to the phone line. Note: Because an automatic fax connection check runs at the end of the wizard, the printer must be connected to the phone line before starting the wizard. 2.
Page 76: Making Settings Individually For Printer's Fax Features
User's Guide Fax Settings Note: ❏ If there are any errors reported, follow the instructions on the report to solve them. ❏ If the Select Line Type screen is displayed, select the line type. - When you are connecting the printer to a PBX phone system or terminal adapter, select PBX. - When you are connecting the printer to a standard phone line, select PSTN, and then select Do Not Detect on the Confirmation screen displayed.
Page 77 User's Guide Fax Settings Usage of Manual Mode Receiving Faxes When the telephone rings, you can answer the ringing manually by picking up the handset. ❏ When you hear a fax signal (baud): Select Fax on the printer's home screen, select Send/Receive > Receive, and then tap .
Page 78: Making Settings When You Connect An External Phone Device
User's Guide Fax Settings Related Information “Making Settings to Use an Answering Machine” on page 78 & “Usage of Manual Mode” on page 77 & Making Settings When You Connect an External Phone Device Making Settings to Use an Answering Machine You need settings to use an answering machine.
Page 79: Making Print Settings To Receive Faxes
User's Guide Fax Settings “Basic Settings Menu” on page 94 & Making Print Settings to Receive Faxes Making Paper Source Settings to Receive Faxes (For Models with Two or More Paper Sources) You can set the paper sources used for printing received documents and fax reports. By default, all of the paper sources are enabled for fax printing.
Page 80 User's Guide Fax Settings ❏ Saving and forwarding faxes received from unspecified partners - the features to save and forward received faxes without conditions ❏ Saving and forwarding faxes received from specific partners - the features to save and forward received faxes with conditions Related Information “Features to Save and Forward Received Faxes Without Condition”...
Page 81 User's Guide Fax Settings 2. Select General Settings > Fax Settings > Receive Settings > Save/Forward Settings > Unconditional Save/ Forward. When a message is displayed, check the content, and then tap OK. 3. Make the settings below depending on the saving and forwarding destinations. The following options can be used at the same time.
Page 82 User's Guide Fax Settings ❏ To forward received faxes to emails, shared folders, and other fax machines: Select Forward. Select Yes. To print the documents automatically while forwarding them, select Yes and Print instead. Select Add Entry, and then select forwarding destinations from the contacts list. You can specify up to five forwarding destinations.
Page 83 User's Guide Fax Settings “Setting a Shared Folder” on page 52 & “Features to Save and Forward Received Faxes Without Condition” on page 80 & “Making Save to Computer Setting to Receive Faxes” on page 87 & “Making Save to Computer Setting to Also Print on the Printer to Receive Faxes” on page 87 &...
Page 84 User's Guide Fax Settings 4. Select the Name box and enter the name you want to register. 5. Select the Condition(s) box to make a condition setting. ❏ Sender Fax Number match: If the incoming fax number matches the conditions you selected in this item, the printer saves and forwards the received faxes.
Page 85 User's Guide Fax Settings ❏ To save received faxes to an external memory device: Insert a memory device into the printer's external interface USB port. Select Save to Memory Device. Tap Save to Memory Device to set this to On. Check the message that is displayed, and then tap Create.
Page 86: Making Settings For Blocking Junk Faxes
User's Guide Fax Settings Tap OK. 10. Select OK, then select OK again to return to the Save/Forward Settings screen. 11. Select the registered box for which you made a condition setting, and then select Enable. This is the end of making conditional saving and forwarding settings to receive faxes. 12.
Page 87: Making Settings To Send And Receive Faxes On A Computer
User's Guide Fax Settings Making Settings to Send and Receive Faxes on a Computer To send and receive faxes on a client computer, FAX Utility must be installed on the computer connected by network or USB cable . Enabling Sending Faxes from a Computer Set up the following using Web Config.
Page 88: Menu Options For Fax Settings
User's Guide Fax Settings Making Save to Computer Setting not to Receive Faxes To set the printer not to save received faxes on the computer, change the settings on the printer. Note: You can also change the settings using the FAX Utility. However, if there are any faxes that have been unsaved to the computer, the feature does not work.
Page 89: Receive Settings Menu
User's Guide Fax Settings Settings > General Settings > Fax Settings > Send Settings Note: On the Web Config screen, you can find the menu below: Fax tab > Send Settings > Basic Item Description Quick memory send The quick memory send feature starts sending the fax when the printer finishes scanning the first page.
Page 90 User's Guide Fax Settings Item Description Save to Inbox Saves received faxes to the printer's Inbox. Up to 200 documents can be saved. Note that saving 200 documents may not be possible depending on the usage conditions such as the file size of saved documents, and using of multiple fax saving features at a time.
Page 91 User's Guide Fax Settings To switch between enabling or disabling the conditions, tap anywhere in the box except for Item Description Name Enter name of the condition. Condition(s) Select the conditions and make the settings. ❏ Sender Fax Number match: When the sender fax number matches, the received fax is saved and forwarded.
Page 92 User's Guide Fax Settings Item Description Transmission Report Prints a transmission report automatically after you save or forward a received fax. Selecting Print on Error prints a report only when you save or forward a received fax and an error occurs. Common Settings Note: On the Web Config screen, you can find the menu below:...
Page 93 User's Guide Fax Settings Item Description Auto Reduction Prints received faxes with large-size documents reduced to fit on the paper in the paper source. Reducing may not always be possible depending on the received data. If this is turned off, large documents are printed at their original size on multiple sheets, or a blank second page may be ejected.
Page 94: Report Settings Menu
User's Guide Fax Settings Related Information “Making Print Settings to Receive Faxes” on page 79 & Report Settings Menu You can find the menu on the printer's control panel below: Settings > General Settings > Fax Settings > Report Settings Note: On the Web Config screen, you can find the menu below: Fax tab >...
Page 95 User's Guide Fax Settings Item Description Fax Speed Select the fax transmission speed. We recommend selecting Slow(9,600bps) when a communication error occurs frequently, when sending/receiving a fax to/from abroad, or when you are using an IP (VoIP) phone service. Automatically corrects errors in the fax transmission (Error Correction Mode), mostly caused by telephone line noise.
Page 96: Security Settings Menu
User's Guide Fax Settings Item Description ❏ Rejection Fax: Select options to reject receiving junk faxes. Rejection Fax ❏ Rejection Number List: If the other party's phone number is in the rejection number list, set whether to reject the incoming faxes. ❏...
Page 97: Check Fax Connection
User's Guide Fax Settings Check Fax Connection You can find the menu on the printer's control panel below: Settings > General Settings > Fax Settings > Check Fax Connection Note: You cannot display this menu on the Web Config screen. Selecting Check Fax Connection checks that the printer is connected to the phone line and ready for fax transmission.
Page 98: Network Settings
User's Guide Network Settings Network Settings Network Connection Types You can use the following connection methods. Ethernet Connection Connect the printer to a hub with an Ethernet cable. See Administrator's Guide to assign a static IP address. Related Information “Making Advanced Network Settings” on page 113 &...
Page 99: Wi-Fi Connection
User's Guide Network Settings Wi-Fi Connection Connect the printer and the computer or smart device to the wireless router. This is the typical connection method for home or office networks where computers are connected by Wi-Fi through the wireless router. Related Information “Connecting to a Computer”...
Page 100: Connecting To A Computer
Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)
Page 101: Connecting To A Smart Device
❏ Using the standard camera application to scan the QR code ❏ Epson iPrint version 7.0 or later Epson iPrint is used to print from a smart device. Install Epson iPrint on the smart device in advance. Note: You only need to make these settings for the printer and the smart device that you want to connect to once. Unless you disable Wi-Fi Direct or restore the network settings to their defaults, you do not need to make these settings again.
Page 102 User's Guide Network Settings 4. Tap iOS. The QR code is displayed on the printer's control panel. 5. On your iPhone or iPad, start the standard Camera app, and then scan the QR code displayed on the printer's control panel.
Page 103 7. Tap Join. 8. On the printer's control panel, select Next. 9. On the iPhone or iPad, start Epson iPrint. 10. On the Epson iPrint screen, tap Printer is not selected.. 11. Select the printer that you want to connect to.
Page 104: Connecting To Android Devices Using Wi-Fi Direct
❏ Android 4.4 or later ❏ Epson iPrint version 7.0 or later Epson iPrint is used to print from a smart device. Install Epson iPrint on the smart device in advance. Note: You only need to make these settings for the printer and the smart device that you want to connect to once. Unless you disable Wi-Fi Direct or restore the network settings to their defaults, you do not need to make these settings again.
Page 105 User's Guide Network Settings 4. Tap Android. 5. On the smart device, start Epson iPrint. 6. On the Epson iPrint screen, tap Printer is not selected.. 7. Select the printer that you want to connect to.
Page 106: Connecting To Devices Other Than Ios And Android Using Wi-Fi Direct
User's Guide Network Settings See the information displayed on the printer's control panel to select the printer. Note: Printers may not been displayed depending on the Android device. If printers are not displayed, connect by selecting Other OS Devices. See the related information link below for connecting. 8.
Page 107 User's Guide Network Settings 4. Tap Other OS Devices. The Network Name(SSID) and Password for Wi-Fi Direct for the printer are displayed.
Page 108 User's Guide Network Settings 5. On the smart device's Wi-Fi screen, select the SSID shown on the printer's control panel, and then enter the password. 6. On the printer's control panel, select Next.
Page 109 Network Settings 7. On the smart device, start Epson iPrint. 8. On the Epson iPrint screen, tap Printer is not selected.. 9. Select the printer that you want to connect to. See the information displayed on the printer's control panel to select the printer.
Page 110: Making Wi-Fi Settings From The Printer
User's Guide Network Settings Making Wi-Fi Settings from the Printer You can make network settings from the printer's control panel in several ways. Choose the connection method that matches the environment and conditions that you are using. If you know the information for the wireless router such as SSID and password, you can make settings manually. If the wireless router supports WPS, you can make settings by using push button setup.
Page 111: Making Wi-Fi Settings By Push Button Setup (Wps)
User's Guide Network Settings 5. Select the SSID for the wireless router. Note: ❏ If the SSID you want to connect to is not displayed on the printer’s control panel, tap Search Again to update the list. If it is still not displayed, tap Enter Manually, and then enter the SSID directly. ❏...
Page 112: Making Wi-Fi Settings By Pin Code Setup (Wps)
User's Guide Network Settings 5. Hold down the [WPS] button on the wireless router until the security light flashes. If you do not know where the [WPS] button is, or there are no buttons on the wireless router, see the documentation provided with your wireless router for details.
Page 113: Making Advanced Network Settings
User's Guide Network Settings 5. Use your computer to enter the PIN code (an eight digit number) displayed on the printer's control panel into the wireless router within two minutes. Note: See the documentation provided with your wireless router for details on entering a PIN code. 6.
Page 114 User's Guide Network Settings ❏ TCP/IP ❏ Auto Select when you are using an access point at home or you are allowing the IP address to be acquired automatically by DHCP. ❏ Manual Select when you do not want the printer's IP address to be changed. Enter the addresses for IP Address, Subnet Mask, and Default Gateway, and make DNS Server settings according to your network environment.
Page 115: Checking The Network Connection Status
User's Guide Network Settings ❏ Redirect HTTP to HTTPS ❏ Enable Enables the redirect function for HTTP to HTTPS. ❏ Disable Disables the redirect function for HTTP to HTTPS. ❏ Disable IPsec/IP Filtering Disables the IPsec/IP filtering function if you cannot connect to the printer because of the security settings. ❏...
Page 116: Printing A Network Connection Report
User's Guide Network Settings 2. Select General Settings > Network Settings > Network Status. 3. To check the information, select the menus that you want to check. ❏ Wired LAN/Wi-Fi Status Displays the network information (device name, connection, signal strength, and so on) for Ethernet or Wi- Fi connections.
Page 117 User's Guide Network Settings Messages and Solutions on the Network Connection Report Check the messages and error codes on the network connection report, and then follow the solutions. a. Error code b. Messages on the Network Environment Related Information “E-1” on page 118 &...
Page 118 ❏ If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are applicable, reset your network settings by downloading and running the software from the following website. http://epson.sn > Setup ❏ Another smart device was added to the network using push button setup.
Page 119 User's Guide Network Settings Solutions: Make sure the wireless router’s security type is set to one of the following. If it is not, change the security type on the wireless router, and then reset the printer’s network settings. ❏ WEP-64 bit (40 bit) ❏...
Page 120 If still does not connect your printer and network devices after confirming the above, turn off the wireless router. Wait for about 10 seconds, and then turn it on. Then reset your network settings by downloading and running the installer from the following website. http://epson.sn > Setup Related Information “Connecting to a Computer”...
Page 121 ❏ Turn off the wireless router. Wait for about 10 seconds, and then turn it on. ❏ Make network settings again using the installer. You can run it from the following website. http://epson.sn > Setup ❏ You can register several passwords on a wireless router that uses WEP security type. If several passwords are registered, check if the first registered password is set on the printer.
Page 122: Printing A Network Status Sheet
User's Guide Network Settings Related Information “Making Advanced Network Settings” on page 113 & “Connecting to a Computer” on page 100 & Message on the Network Environment Message Solution *Multiple network names (SSID) that The same SSID may be set on several wireless router. Check the settings on match your entered network name (SSID) the wireless router, and change the SSID.
Page 123: Replacing Or Adding New Wireless Routers
Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)
Page 124: Changing The Network Connection To Ethernet From The Control Panel
User's Guide Network Settings Changing the Network Connection to Ethernet from the Control Panel Follow the steps below to change the network connection to Ethernet from Wi-Fi using the control panel. 1. Select Settings on the home screen. 2. Select General Settings > Network Settings > Wired LAN Setup. 3.
Page 125: Disabling Wi-Fi From The Control Panel
User's Guide Network Settings Note: You can also set up from the Network tab > Wi-Fi Direct on Web Config for the following settings. ❏ Enabling or disabling Wi-Fi Direct (simple AP) ❏ Changing network name (SSID) ❏ Changing password ❏...
Page 126: Restoring The Network Settings From The Control Panel
User's Guide Network Settings 5. Select Disable Wi-Fi Direct. 6. Tap the Disable the settings. 7. When a completion message is displayed, close the screen. The screen automatically closes after a specific length of time. 8. Close the Network Connection Settings screen. Restoring the Network Settings from the Control Panel You can restore all network settings to their defaults.
Page 127: Printing
User's Guide Printing Printing Printing from the Printer Driver on Windows If you cannot change some of the printer driver settings, they may have been restricted by the administrator. Contact your printer administrator for assistance. Accessing the Printer Driver When accessing the printer driver from the computer's control panel, the settings are applied to all of the applications.
Page 128 User's Guide Printing 1. Open the file you want to print. Load paper in the printer if it has not already been loaded. 2. Select Print or Page Setup from the File menu. 3. Select your printer. 4. Select Preferences or Properties to access the printer driver window. 5.
Page 129: Printing On 2-Sides
“Available Paper and Capacities” on page 27 & Print Settings Manual 2-sided printing is available when EPSON Status Monitor 3 is enabled. However, it may not be available when the printer is accessed over a network or is used as a shared printer. Note: To enable EPSON Status Monitor 3, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
Page 130: Printing Several Pages On One Sheet
User's Guide Printing 3. Click Print. For manual 2-sided printing, when the first side has finished printing, a pop-up window is displayed on the computer. Follow the on-screen instructions. Related Information “Printing Basics” on page 127 & “Main Tab” on page 144 &...
Page 131: Printing And Stacking In Page Order (Reverse Order Printing)
User's Guide Printing Printing and Stacking in Page Order (Reverse Order Printing) You can print from the last page so that the documents are stacked in page order. Print Settings On the printer driver's Main tab, select Reverse Order. Related Information “Printing Basics”...
Page 132: Printing One Image On Multiple Sheets For Enlargement (Creating A Poster)
User's Guide Printing Related Information “Printing Basics” on page 127 & “More Options Tab” on page 145 & Printing One Image on Multiple Sheets for Enlargement (Creating a Poster) This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together.
Page 133 User's Guide Printing Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
Page 134 User's Guide Printing 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
Page 135 User's Guide Printing 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
Page 136 User's Guide Printing 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
Page 137 User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
Page 138: Printing With A Header And Footer
User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. Print Settings On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer. Click Settings, and then select the items you want to print.
Page 139: Printing A Watermark
User's Guide Printing Related Information “Printing Basics” on page 127 & “More Options Tab” on page 145 & Printing a Watermark You can print a watermark such as "Confidential" or an anti-copy pattern on your printouts. If you print with an anti-copy pattern, the hidden letters appear when photocopied in order to distinguish the original from the copies.
Page 140: Printing Password-Protected Files
User's Guide Printing Printing Password-Protected Files Yon can set a password for a print job so that it starts printing only after entering the password on the printer's control panel. Print Settings On the printer driver's More Options tab, select Confidential Job, and then enter a password. To print the job, select Confidential Job on the home screen of the printer's control panel.
Page 141: Printing Using The Color Universal Print Feature
User's Guide Printing When you select a print job added to Print Project in the Job Arranger Lite window, you can edit the page layout. Click Print from the File menu to start printing. Note: If you close the Job Arranger Lite window before adding all the print data to the Print Project, the print job you are currently working on is canceled.
Page 142: Adjusting The Print Color
User's Guide Printing Adjusting the Print Color You can adjust the colors used in the print job. Note: These adjustments are not applied to the original data. Print Settings On the printer driver's More Options tab, select Custom as the Color Correction setting. Click Advanced to open the Color Correction window, and then select the method of color correction.
Page 143: Printing Clear Bar Codes
Thick paper with a thickness of 91 to 256g/m², Epson Matte Paper-Heavyweight, Epson Double-Sided Matte Paper, or Envelope ❏ Quality: Standard, High (not available for paper with a thickness of 161 to 256 g/m², Epson Matte Paper- Heavyweight, and Epson Double-Sided Matte Paper) Note: Deblurring may not always be possible depending on the circumstances.
Page 144: Menu Options For The Printer Driver
User's Guide Printing Menu Options for the Printer Driver Open the print window in an application, select the printer, and then access the printer driver window. Note: Menus vary depending on the option you selected. Main Tab Printing Presets Add/Remove Presets You can add or remove your own presets for frequently used print settings.
Page 145 Job Arranger Lite Opens the Job Arranger Lite window. You can save and edit data. EPSON Status Opens the EPSON Status Monitor 3 window. Here you can confirm the status of the printer and the Monitor 3 consumables.
Page 146: Printing From The Postscript Printer Driver On Windows
Changes the language to be used on the printer driver window. To apply the settings, close the printer driver, and then open it again. Software Update Starts EPSON Software Updater to check for the latest version of applications on the Internet. Technical Support Allows you to access the Epson technical support website.
Page 147: Menu Options For The Postscript Printer Driver
User's Guide Printing 5. Change the settings as necessary. See the menu options for the printer driver for details. 6. Click OK to close the printer driver for details. 7. Click Print. Related Information “Available Paper and Capacities” on page 27 &...
Page 148: Canceling Printing
User's Guide Printing Access Control Settings Tab Printer usage may have been restricted by the administrator. Printing is available after registering your account to the printer driver. Contact the administrator for details on your user account. Access Control Settings User Registration Allows you to enter a user name and password.
Page 149: Printing From The Printer Driver On Mac Os
3. Select your printer. 4. Select Print Settings from the pop-up menu. Note: On OS X Mountain Lion or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. Select System Preferences from the menu >...
Page 150: Printing On 2-Sides
User's Guide Printing 5. Change the settings as necessary. See the menu options for the printer driver for details. 6. Click Print. Related Information “Available Paper and Capacities” on page 27 & “Loading Paper in the Paper Cassette” on page 32 &...
Page 151: Printing Several Pages On One Sheet
User's Guide Printing Related Information “Printing Basics” on page 149 & “Menu Options for Two-sided Printing Settings” on page 155 & Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings Select Layout from the pop-up menu.
Page 152: Printing A Reduced Or Enlarged Document
User's Guide Printing Print Settings Select Paper Handling from the pop-up menu. Select Reverse as the Page Order setting. Related Information “Printing Basics” on page 149 & “Menu Options for Paper Handling” on page 154 & Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer.
Page 153: Adjusting The Print Color
These adjustments are not applied to the original data. Print Settings Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings, and then make more detailed settings.
Page 154 ColorSync Select the method for color adjustment. These options adjusts colors between the printer and the computer display to minimize the difference in color. EPSON Color Controls Menu Options for Paper Handling Collate pages Prints multi-page documents collated in order and sorted into sets.
Page 155: Making Operation Settings For The Mac Os Printer Driver
User's Guide Printing Grayscale Select when you want to print in black or shades of gray. Mirror Image Inverts an image to print as it would appear in a mirror. Menu Options for Color Options Manual Settings Adjusts the color manually. In Advanced Settings, you can select detailed settings. PhotoEnhance Produces sharper images and more vivid colors by automatically adjusting the contrast, saturation, and brightness of the original image data.
Page 156: Printing From The Postscript Printer Driver On Mac Os
User's Guide Printing Printing from the PostScript Printer Driver on Mac OS A PostScript Printer Driver is a driver that outputs printing commands to a printer using a PostScript Page Description Language. 1. Open the file you want to print. Load paper in the printer if it has not already been loaded.
Page 157: Menu Options For The Postscript Printer Driver
User's Guide Printing Menu Options for the PostScript Printer Driver Open the print window on an application, select the printer, and then access the printer driver window. Note: Menus vary depending on the option you selected. Menu Options for Layout Pages per Sheet Select the number of pages to be printed on one sheet.
Page 158: Canceling Printing
User's Guide Printing Menu Options for Cover Page Print Cover Page Select whether or not to print a cover page. When you want to add a back cover, select After document. Cover Page Type Select the contents of the cover page. Menu Options for Printer Features Feature Sets Quality...
Page 159: Printing Pdf Or Tiff Files From A Memory Device
User's Guide Printing 2. Select Memory Device on the home screen. 3. Select JPEG. The images on the memory device are displayed as thumbnails. Select to change the Display order or make settings for Select All Images, Cancel Image Selection, and Select Group.
Page 160: Menu Options For Memory Device
User's Guide Printing 8. Tap to start printing. 9. Remove the memory device from the printer. Related Information “PDF Settings” on page 161 & “TIFF Settings” on page 161 & Menu Options for Memory Device Select Memory Device on the printer's home screen to make various print settings for the file on the memory device.
Page 161 User's Guide Printing ❏ Fix Red-Eye Select On to automatically fix the red-eye effect in photos. Corrections are not applied to the original file, only to the printouts. Depending on the type of photo, parts of the image other than the eyes may be corrected.
Page 162: Printing From Smart Devices
Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet.
Page 163: Using Epson Print Enabler
Displays photos and documents you selected. Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes. Using Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later).
Page 164: Using Airprint
4. Connect your Android device to the same wireless network as your printer. 5. Go to Settings on your Android device, select Printing, and then enable Epson Print Enabler. 6. From an Android application such as Chrome, tap the menu icon and print whatever is on the screen.
Page 165: Canceling Ongoing Or Queued Jobs
User's Guide Printing Canceling Ongoing or Queued Jobs Note: You can also cancel the ongoing jobs by tapping on the printer's control panel. 1. Press the button to display Job/Status. 2. Select Active on the Job Status tab. Ongoing print jobs and jobs that are standing by are shown in the list. 3.
Page 166: Copying
User's Guide Copying Copying Copying Basics This section explains the steps for basic copying. 1. Place the originals. If you want to copy multiple originals or make 2-sided copies, place all of the originals on the ADF. 2. Select Copy on the home screen. 3.
Page 167: Copying Multiple Originals Onto One Sheet
User's Guide Copying Related Information “Copying Basics” on page 166 & Copying Multiple Originals onto One Sheet You can copy two or four originals onto a single sheet of paper. 1. Select Copy on the home screen. 2. Select Advanced tab > Multi-Page, and select 2-up or 4-up. You can also specify the layout order and orientation of the original.
Page 168: Advanced Menu Options For Copying
User's Guide Copying ❏ Auto Fit Page Detects the scan area and automatically enlarges or reduces the original to fit to the paper size you selected. When there are white margins around the original, the white margins from the corner mark of the scanner glass are detected as the scan area, but the margins at the opposite side may be cropped.
Page 169 User's Guide Copying Multi-Page: Select the copy layout. ❏ Single Page Copies a single-sided original onto a single sheet. ❏ 2-up Copies two single-sided originals onto a single sheet in 2-up layout. Select the layout order and the orientation of your original. ❏...
Page 170 User's Guide Copying ❏ Sharpness Adjust the outline of the image. ❏ Hue Regulation Adjust the color tone of the skin. Select + to make it cold (increase green) and select - to make it warm (increase red). ❏ Remove Background Adjust the density of the background color.
Page 171: Scanning
You can save the scanned image to a memory device. You need not set any settings before scanning. Cloud You can send scanned images to cloud services. Before scanning, make settings on the Epson Connect. You can save the scanned image to a computer connected to the printer, using WSD feature. If you are using the Windows 7/Windows Vista, you need to make WSD settings on your computer before scanning.
Page 172 User's Guide Scanning Note: ❏ Before you use this feature, make sure the printer's Date/Time and Time Difference settings are correct. Access the menus from Settings > General Settings > Basic Settings > Date/Time Settings. ❏ You can check destination before scanning. Select Settings > General Settings > Scan Settings, and then enable Confirm Recipient.
Page 173 User's Guide Scanning ❏ Location (Required) Enter a folder path in which to save the scanned image. ❏ User Name Enter a user name for the specified folder. ❏ Password Enter a password for the specified folder. ❏ Connection Mode Select the connection mode.
Page 174: Scanning To An Email
User's Guide Scanning Scan Area: Select the scan area. To crop the white space around the text or image when scanning, select Auto Cropping. To scan at the maximum area of the scanner glass, select Max Area. ❏ Orientation (Original) Select the orientation of the original.
Page 175 User's Guide Scanning Note: ❏ Before you use this feature, make sure the printer's Date/Time and Time Difference settings are correct. Access the menus from Settings > General Settings > Basic Settings > Date/Time Settings. ❏ You can check destination before scanning. Select Settings > General Settings > Scan Settings, and then enable Confirm Recipient.
Page 176 User's Guide Scanning Color Mode: Select whether to scan in color or in monochrome. File Format: Select the format in which to save the scanned image. ❏ Compression Ratio Select how much to compress the scanned image. ❏ PDF Settings When you have selected PDF as the save format setting, use these settings to protect PDF files.
Page 177: Scanning Using The Settings Registered On The Computer (Document Capture Pro)
User's Guide Scanning ❏ Erasing Position Select the position to remove the punch holes. ❏ Orientation (Original) Select the orientation of the original. Subject: Enter a subject for the email in alphanumeric characters and symbols. Attached File Max Size: Select the maximum file size that can be attached to the email. File Name: ❏...
Page 178 User's Guide Scanning 1. Start Document Capture Pro. 2. Click Job Settings on the top screen. The Job List is displayed. 3. Click New Job. The Job Settings screen is displayed. 4. Make job settings on the Job Settings screen. ❏...
Page 179 User's Guide Scanning Set the Computer Name to Display on the Printer's Control Panel You can set the computer name (alphanumeric) to display on the printer's control panel using Document Capture Pro. Note: Operations may vary depending on the operating system and the software version. See the software help for details on using the features.
Page 180: Scanning To A Memory Device
User's Guide Scanning 4. Select Select Computer., and then select the computer on which you created the job in Document Capture Pro. Note: ❏ The printer's control panel displays up to 100 computers on which Document Capture Pro is installed. ❏...
Page 181 User's Guide Scanning Basic Menu Options for Scanning to a Memory Device Note: The items may not be available depending on other settings you made. B&W/Color: Select whether to scan in color or in monochrome. File Format: Select the format in which to save the scanned image. ❏...
Page 182: Scanning To The Cloud
❏ Add Time Add the time to the file name. Scanning to the Cloud You can send scanned images to cloud services. Before using this feature, make settings using Epson Connect. See the following Epson Connect portal website for details. https://www.epsonconnect.com/ http://www.epsonconnect.eu...
Page 183 User's Guide Scanning 8. Tap Related Information “Placing Originals” on page 39 & Basic Menu Options for Scanning to the Cloud Note: The items may not be available depending on other settings you made. B&W/Color: Select whether to scan in color or in monochrome. JPEG/PDF: Select the format in which to save the scanned image.
Page 184: Scanning Using Wsd
User's Guide Scanning ❏ Center Remove the shadows of the binding margin of the booklet. Remove Punch Holes: Remove the punch holes that appear in the scanned image. You can specify the area to erase the punch holes by entering a value in the box on the right. ❏...
Page 185 Note: The printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check the printer's name set on the network from the printer's control panel or by printing a network status sheet.
Page 186: Scanning From A Computer
6. Click OK. Scanning Using Epson Scan 2 You can scan using the scanner driver "Epson Scan 2". You can scan originals using detailed settings that are suitable for text documents. See the Epson Scan 2 help for an explanation of each setting item.
Page 187 User's Guide Scanning 3. Make the following settings on the Main Settings tab. ❏ Document Source: Select the source where the original is placed. ❏ Scanning Side: Select the side of the original you want to scan when scanning from ADF. ❏...
Page 188 User's Guide Scanning ❏ On the Advanced Settings tab, you can make detailed image adjustment settings that are suitable for text documents, such as the following. ❏ Remove Background: Remove the background of the originals. ❏ Text Enhancement: You can make blurred letters in the original clear and sharp. ❏...
Page 189: Scanning From Smart Devices
Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it.
Page 190 User's Guide Scanning The following screens are subject to change without notice. Home screen displayed when the application is started. Displays information on how to setup the printer and a FAQ. Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time.
Page 191: Faxing
User's Guide Faxing Faxing Before Using Fax Features Check the following before you start using the fax features. ❏ The printer and the phone line, and (if necessary) the phone machine are connected correctly ❏ Fax basic settings (Fax Setting Wizard) is complete ❏...
Page 192 User's Guide Faxing 3. Specify the recipient. You can send the same monochrome fax to up to 200 recipients. However, a color fax can only be sent to one recipient at a time. ❏ To enter manually: Select Keypad, enter a fax number on the screen displayed, and then tap OK. - To add a pause (pause for three seconds during dialing), enter a hyphen(-).
Page 193 User's Guide Faxing 6. When sending is complete, remove the originals. Note: ❏ If the fax number is busy or there is some problem, the printer automatically redials after one minute. ❏ To cancel sending, tap ❏ It takes longer to send a fax in color because the printer performs scanning and sending simultaneously. While the printer is sending a fax in color, you cannot use the other features.
Page 194: Sending Faxes Dialing From The External Phone Device
User's Guide Faxing Sending Faxes Dialing from the External Phone Device You can send a fax by dialing using the connected telephone when you want to talk over the phone before sending a fax, or when the recipient's fax machine does not switch to the fax automatically. 1.
Page 195 User's Guide Faxing 1. Select Fax Box > Polling Send/Board from the home screen. 2. Select Polling Send, tap , and then select Settings. Note: If a password entry screen is displayed, enter the password. 3. Make the appropriate settings, such as Notify Send Result. Note: If you set a password in Box Open Password, you will be asked to enter the password from the next time you open the box.
Page 196: Various Ways Of Sending Faxes
User's Guide Faxing Storing a Document in the Polling Send/Bulletin Board Box 1. Select Fax Box on the home screen, and then select Polling Send/Board. 2. Select Polling Send or one of the bulletin board boxes that have already been registered. If the password entry screen is displayed, enter the password to open the box.
Page 197 User's Guide Faxing Related Information “Placing Originals” on page 39 & “Sending Faxes Automatically Using the Control Panel” on page 191 & “Fax Settings” on page 206 & Sending a Fax Preferentially (Priority Send) You can send an urgent document ahead of the other faxes waiting to be sent. Note: You cannot send your document preferentially while one of the following is in progress because the printer cannot accept another fax.
Page 198 User's Guide Faxing Tap Send Fax Later to set this to On. Tap the Time box, enter the time you want to send the fax, and then select OK. Select OK to apply the settings. You can also make settings such as the resolution and the sending method as necessary. 5.
Page 199 User's Guide Faxing Sending a Fax with a Subaddress(SUB) and Password(SID) You can send faxes to the confidential boxes or the relay boxes in the recipient's fax machine when the recipient's fax machine has the feature to receive confidential faxes or relay faxes. The recipients can receive them securely, or can forward them to specified fax destinations.
Page 200: Receiving Faxes On The Printer
User's Guide Faxing After storing a document is complete, you can preview the scanned image by selecting Fax Box > Stored Documents and then tapping the box for the document, or you can delete it by tapping on the right of the box for the document.
Page 201: Receiving Incoming Faxes
User's Guide Faxing To check the status of the fax settings, you can print a Fax Settings List by selecting Fax > (More) > Fax Report > Fax Settings List. See "Related Information" below to make settings. Related Information “Making Settings Individually for Printer's Fax Features” on page 76 &...
Page 202: Receiving Faxes By Making A Phone Call
User's Guide Faxing Receiving Faxes With an External Phone Device A printer with an external phone device works as follows. ❏ When the answering machine answers within the number of rings set in Rings to Answer: - If the ringing is for a fax: The printer automatically switches to receive faxes. - If the ringing is for a voice call;...
Page 203 User's Guide Faxing 4. Tap the Polling Receive box to set this to On. 5. Tap Close, and then tap Close again. 6. Enter the fax number. Note: If you cannot manually enter a fax number, Direct Dialing Restrictions in Security Settings is set to On. Select fax recipients from the contacts list or the sent fax history.
Page 204: Saving And Forwarding Received Faxes
User's Guide Faxing 4. Tap Polling Receive to set this to On. 5. Tap Close, and then tap Close again. 6. Select Contacts, and then select the contact with the registered subaddress (SEP) and password (PWD) to match the destination board. 7.
Page 205: Viewing Received Faxes Saved In The Printer On The Lcd Screen
User's Guide Faxing ❏ Another fax machine Note: ❏ The fax data is saved as PDF format. ❏ Color documents cannot be forwarded to another fax machine. They are processed as documents that failed to be forwarded. ❏ You can print the save/forward conditions set in the printer. Select Fax on the home screen, and then select (More) >...
Page 206: Menu Options For Faxing
User's Guide Faxing 6. Select whether to print or delete the document you have viewed, and then follow the on-screen instructions. Important: If the printer runs out of memory, receiving and sending faxes is disabled. Delete documents that you have already read or printed.
Page 207 User's Guide Faxing Sharpness Enhances or defocuses the outline of the image. + enhances the sharpness, and - defocuses the sharpness. ADF 2-Sided Scans both sides of originals placed in the ADF and sends a monochrome fax. Continuous Scan(ADF) Sending faxes by placing originals one by one, or by placing originals by size, you can send them as one document at their original sizes.
Page 208: More
User's Guide Faxing Related Information “Sending Different Size Documents Using ADF (Continuous Scan(ADF))” on page 198 & “Sending Many Pages of a Monochrome Document (Direct Send)” on page 196 & “Sending a Fax Preferentially (Priority Send)” on page 197 & “Sending Faxes in Monochrome at a Specified Time (Send Fax Later)”...
Page 209: Menu Options For Fax Box
User's Guide Faxing Store Fax Data When this is set to On, and you tap on the Fax Settings tab, you can scan and store documents to the Stored Documents box. You can store up to 10 documents. You can also scan and save documents to the Stored Documents box from Fax Box. See the related information below for details on how to store documents from Fax Box When you leave the Fax menu, the setting returns to Off (default).
Page 210 User's Guide Faxing preview screen ❏ : Reduces or enlarges. ❏ : Rotates the image to the right by 90 degrees. ❏ : Moves the screen in the direction of the arrows. ❏ : Moves to the previous or the next page. To hide the operation icons, tap anywhere on the preview screen except for the icons.
Page 211: Stored Documents
User's Guide Faxing Stored Documents You can find Stored Documents in Fax Box on the home screen. You can store up to 100 pages of a single document in monochrome, and up to 10 documents in the box. This allows you to save time spent scanning documents when you need to send the same document frequently. Note: You may not be able to save 10 documents depending on the usage conditions such as the size of saved documents.
Page 212: Polling Send/Board
User's Guide Faxing “Polling Send” on page 212 & “More” on page 208 & “Checking the Fax Job History” on page 216 & Polling Send/Board You can find Polling Send/Board in Fax Box on the home screen. There is a Polling Send Box and 10 bulletin boards. You can store up to 100 pages of a single document in monochrome, and one document in each box.
Page 213 User's Guide Faxing ❏ Box Open Password: You can set a password or change it. Settings ❏ Delete Document After Sending: Setting this to On deletes the document in the box when the next request from a recipient to send the document (Polling Send) is completed. ❏...
Page 214: Checking The Status Or Logs For Fax Jobs
User's Guide Faxing Add Document Displays the screen for the Fax > Fax Settings tab. Tapping on the screen starts scanning documents to store to the box. When a document is in the box, Check Document is displayed instead. Check Document Displays the preview screen when a document is in the box.
Page 215 User's Guide Faxing Important: When the inbox is full, receiving faxes is disabled. You should delete the documents from the inbox once they have been checked. Received Fax Save/Forward Unprocessed Status Setting There are received documents waiting to be printed or printing is in progress. Printing Saving in the inbox or the There are unread received documents in the inbox or the confidential box.
Page 216: Checking Fax Jobs In Progress
User's Guide Faxing Checking Fax Jobs in Progress You can display the screen to check fax jobs for which processing is incomplete. The following jobs are displayed on the check screen. From this screen, you can also print documents that have not yet been printed, or you can resend documents that have failed to send.
Page 217: Sending A Fax From A Computer
You can send faxes from the computer by using the FAX Utility and PC-FAX driver. Note: To install the FAX Utility, use the EPSON Software Updater. See Related Information below for details. For Windows users, you can install using the software disc supplied with the printer.
Page 218 User's Guide Faxing 5. Click Print. Note: When Using FAX Utility for the first time, a window for registering your information is displayed. Enter the necessary information, and then click OK. FAX Utility uses Nickname to manage fax jobs internally. Other information is automatically added to the cover sheet.
Page 219: Sending Documents Created Using An Application (Mac Os)
User's Guide Faxing Click Cover Sheet Formatting if you want to change the order of the items on the cover sheet. You can select the cover sheet size in Paper Size. You can also select a cover sheet at a different size to the document being transmitted.
Page 220: Receiving Faxes On A Computer
Install the FAX Utility before using this feature. Note: You can use one of the following methods to install the FAX Utility. ❏ Using the EPSON Software Updater (application for updating software) ❏ Using the disc supplied with your printer. (Windows users Only )
Page 221: Saving Incoming Faxes On A Computer
❏ To read the received faxes, you need to install a PDF viewer such as Adobe Reader in the computer. Related Information “Setting Receive Mode” on page 76 & “Software Update Tools (EPSON Software Updater)” on page 242 & “Installing the Latest Applications” on page 243 &...
Page 222: Checking For New Faxes (Windows)
User's Guide Faxing Related Information “Making Save to Computer Setting not to Receive Faxes” on page 88 & “Application for Configuring Fax Operations and Sending Faxes (FAX Utility)” on page 240 & Checking for New Faxes (Windows) By setting up a computer to save faxes received by the printer, you can check the processing status of received faxes, and whether or not there are any new faxes using the fax icon on the Windows task bar.
Page 223: Checking For New Faxes (Mac Os)
User's Guide Faxing 2. Click anywhere in the notification screen, except for the button. The folder you specified to save new faxes opens. Check the date and the sender in the file name, and then open the PDF file. Note: Received faxes are automatically renamed using the following naming format.
Page 224: Replacing Ink Supply Units And Other Consumables
2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Checking the Status of the Remaining Ink and the Maintenance Box - Mac OS 1.
Page 225: Ink Supply Unit Codes
The following are the codes for genuine Epson ink supply units. Note: ❏ Ink supply unit codes may vary by location. For the correct codes in your area, contact Epson support. ❏ Although the ink supply units may contain recycled materials, this does not affect printer function or performance.
Page 226: Replacing Ink Supply Units
User's Guide Replacing Ink Supply Units and Other Consumables ❏ Install all ink supply units; otherwise you cannot print. ❏ Do not turn off the printer during ink charging. If the ink charging is incomplete, you may not be able to print. ❏...
Page 227: Maintenance Box Code
The need for replacement of the box does not mean that your printer has ceased to operate in accordance with its specifications. The Epson warranty does not cover the cost of this replacement. It is a user- serviceable part.
Page 228: Temporarily Printing With Black Ink
Because this feature is only available for approximately five days, replace the expended ink supply unit as soon as possible. Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ The available period varies depending on the usage conditions.
Page 229: Temporarily Printing With Black Ink - Windows
User's Guide Replacing Ink Supply Units and Other Consumables Temporarily Printing with Black Ink - Windows 1. When the following window is displayed, cancel printing. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel. 2.
Page 230: Conserving Black Ink When The Black Ink Is Low (For Windows Only)
❏ EPSON Status Monitor 3: Enabled Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ Composite black looks slightly different from pure black. In addition, the print speed is reduced.
Page 231: Maintaining The Printer
We recommend to turn off the printer. If print quality has still not improved, contact Epson support. ❏ To prevent the print head from drying out, do not unplug the printer while the power is on.
Page 232: Checking And Cleaning The Print Head - Windows
User's Guide Maintaining the Printer 7. When cleaning is finished, print the nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely. Related Information “Loading Paper in the Paper Cassette” on page 32 & Checking and Cleaning the Print Head - Windows 1.
Page 233: Cleaning The Paper Path For Ink Smears
User's Guide Maintaining the Printer 4. Follow the on-screen instructions to print an alignment pattern. 5. Follow the on-screen instructions to align the ruled lines. Find and enter the number for the pattern that has the least misaligned vertical line. Related Information “Loading Paper in the Paper Cassette”...
Page 234 User's Guide Maintaining the Printer 1. Open the ADF cover. 2. Use a soft, moist cloth to clean the roller and the interior of the ADF. Important: ❏ Using a dry cloth may damage the surface of the roller. ❏ Use the ADF after the roller has dried.
Page 235 User's Guide Maintaining the Printer 3. Open the document cover. 4. Clean the part that is shown in the illustration. Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it.
Page 236: Cleaning The Scanner Glass
User's Guide Maintaining the Printer Cleaning the Scanner Glass When the copies or scanned images are smeared, clean the scanner glass. Caution: Be careful not to trap your hand or fingers when opening or closing the document cover. Otherwise you may be injured.
Page 237: Network Service And Software Information
User's Guide Network Service and Software Information Network Service and Software Information This section introduces the network services and software products available for your printer from the Epson website or the supplied software disc. Application for Configuring Printer Operations (Web Config) Web Config is an application that runs in a web browser, such as Internet Explorer and Safari, on a computer or smart device.
Page 238: Running Web Config On Windows
Epson Scan 2 is an application for controlling scanning. You can adjust the size, resolution, brightness, contrast, and quality of the scanned image. You can also start Epson Scan 2 from a TWAIN-compliant scanning application. See the application's help for details.
Page 239: Adding The Network Scanner
❏ If Add is grayed out, click Enable Editing. ❏ If the main screen of Epson Scan 2 is displayed, it has already been connected to the scanner. If you want to connect to another network, select Scanner > Settings to open the Scanner Settings screen.
Page 240: Application For Configuring Scanning From The Computer (Document Capture Pro)
❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 Click the start button, and select All Programs or Programs > Epson Software > Document Capture Pro. Starting on Mac OS Select Go > Applications > Epson Software > Document Capture.
Page 241: Application For Sending Faxes (Pc-Fax Driver)
Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and select All Programs (or Programs) > Epson Software > FAX Utility. Starting on Mac OS Select System Preferences from the menu >...
Page 242: Application For Configuring Multiple Devices (Epsonnet Config)
Go > Applications > Epson Software > EpsonNet > EpsonNet Config SE > EpsonNet Config. Software Update Tools (EPSON Software Updater) EPSON Software Updater is an application that checks for new or updated software on the internet and installs it. You can also update the printer's firmware and manual.
Page 243: Installing The Latest Applications
Click the start button, and then select All Programs or Programs > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update. Starting on Mac OS Select Go >...
Page 244: Installing A Postscript Printer Driver
❏ You can download the latest applications from the Epson website. http://www.epson.com ❏ If you use Windows Server operating systems, you cannot use Epson Software Updater. Download the latest applications from the Epson website. ❏ Document Capture Pro cannot be installed from Epson Software Updater. Install it from the website below.
Page 245: Installing The Epson Universal Printer Driver (For Windows Only)
Installing the Epson Universal Printer Driver (for Windows Only) The Epson universal printer driver is the universal PCL6 compatible print driver. Once you install this printer driver , you can print from every Epson printer that supports this printer driver.
Page 246: Uninstalling Applications - Windows
If the User Account Control window is displayed, click Continue. 7. Follow the on-screen instructions. Uninstalling Applications - Mac OS 1. Download the Uninstaller using EPSON Software Updater. Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the application.
Page 247: Printing Using A Network Service
6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.
Page 248: Solving Problems
000181, 000184 Printer error. Contact Epson Support. Non- The printer may be damaged. Contact Epson support or an authorised printing features are available. Epson service provider to request repairs. However, non-printing features such as scanning are available.
Page 249 1. Connect the computer and the printer with a USB cable. (During recovery mode, you cannot update the firmware over a network connection.) 2. Visit your local Epson website for further instructions. Related Information “Contacting Epson Support” on page 322 &...
Page 250: Error Code On The Status Menu
User's Guide Solving Problems Error Code on the Status Menu If a job does not complete successfully, check the error code displayed on the history of each job. You can check the error code by pressing the button, and then selecting Job Status. See the following table to find the problem and its solution.
Page 251 User's Guide Solving Problems Code Problem Solution ❏ Make sure that the user name and password are User authentication failed. The job has been canceled. correct. ❏ Select Settings > General Settings > System Administration > Security Settings > Access Control.
Page 252 User's Guide Solving Problems Code Problem Solution The product is not connected to the phone line. Connect the phone cable to the phone line. The fax could not be sent to some of the specified Print a Fax Log or Last Transmission report for recipients.
Page 253 User's Guide Solving Problems Code Problem Solution ❏ Select Settings > General Settings > Network A DNS error has occurred. Settings > Advanced > TCP/IP, and then check the DNS settings. ❏ Check the DNS settings for the server, the computer, or the access point.
Page 254 User's Guide Solving Problems Code Problem Solution ❏ Reinsert the memory device. An error occurred while saving the data to the memory device. ❏ Use a different memory device on which you have created a folder using the Create a folder to save fax data function.
Page 255: Checking The Printer Status - Windows
2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details. You can check the printer status, ink levels, and error status. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Accessing the Printer Driver”...
Page 256: Checking The Software Status
You may be able to clear the problem by updating the software to the latest version. To check the software status, use the software update tool. Related Information “Software Update Tools (EPSON Software Updater)” on page 242 & “Installing the Latest Applications” on page 243 &...
Page 257: Paper Jams
User's Guide Solving Problems “List of Paper Type” on page 38 & Paper Jams ❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper. ❏ Load one sheet of paper at a time if you have loaded several sheets of paper. Related Information “Removing Jammed Paper”...
Page 258: Power And Control Panel Problems
User's Guide Solving Problems ❏ Load originals in the correct direction, and slide the ADF edge guides against the edges of the originals. ❏ Clean the inside of the ADF. ❏ Do not load originals above the line indicated by the triangle symbol on the ADF. ❏...
Page 259: Power Does Not Turn Off
User's Guide Solving Problems Power Does Not Turn Off Hold down the button for a little longer. If you still cannot turn off the printer, unplug the power cord. To prevent the print head from drying out, turn the printer back on and turn it off by pressing the button.
Page 260: Checking The Connection (Network)
Checking the Software and Data ❏ Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver. See the related information link below for details.
Page 261 Right-click on the Printers folder, and then click Run as administrator > Server Properties. ❏ Windows XP/Windows Server 2003 R2/Windows Server 2003 From the File menu, select Server Properties. Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer.
Page 262: Checking The Printer Status From The Computer (Windows)
> Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies, and if the Options tab and Utility tab are displayed on the window, a genuine Epson printer driver is installed on your computer. Related Information “Installing the Latest Applications”...
Page 263: Checking The Printer Status From The Computer (Mac Os)
Network connection: EPSON XXXX Series (network) If you install the printer driver multiple times, copies of printer driver may be created. If copies such as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.
Page 264: Cannot Connect From Devices Even Though Network Settings Are No Problems
User's Guide Solving Problems Cannot Connect from Devices Even Though Network Settings are No Problems If you cannot connect from the computer or smart device to the printer even though the network connection report does not show any problems, see the following. ❏...
Page 265: Checking The Ssid Connected To The Printer
User's Guide Solving Problems ❏ A wireless router that is compliant with both IEEE802.11a and IEEE802.11g has SSIDs of 2.4 GHz and 5 GHz. If you connect the computer or smart device to a 5 GHz SSID, you cannot connect to the printer because the printer only supports communication over 2.4 GHz.
Page 266: Checking The Ssid For The Computer
User's Guide Solving Problems Checking the SSID for the Computer Windows Click in the task tray on the desktop. Check the name of the connected SSID from the list displayed. Mac OS Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is indicated with a check mark.
Page 267: Cannot Print From An Iphone Or Ipad
User's Guide Solving Problems Cannot Print from an iPhone or iPad ❏ Connect the iPhone or iPad to the same network (SSID) as the printer. ❏ Enable Paper Setup Auto Display in the following menus. Settings > General Settings > Printer Settings > Paper Source Settings > Paper Setup Auto Display ❏...
Page 268: Adjusting Print Quality Per Paper
User's Guide Solving Problems 5. Follow the on-screen instructions to print the patterns for print head alignment, and then align the print head. ❏ This pattern allows you to perform alignment if vertical ruled lines appear misaligned or your printouts look blurry.
Page 269: Printout Is Scuffed Or Color Is Missing
User's Guide Solving Problems 2. Select Settings on the home screen on the printer's control panel. 3. Select Maintenance > Print Quality Adjustment per Paper. If the item is not displayed, flick the screen upward to display it. 4. Select how to adjust from Print Pattern or Enter Set Value. 5.
Page 270: Banding Or Unexpected Colors Appear
User's Guide Solving Problems Banding or Unexpected Colors Appear The print head nozzles may be clogged. Perform a nozzle check to check if the print head nozzles are clogged. Clean the print head if any of the print head nozzles are clogged. Related Information “Checking and Cleaning the Print Head”...
Page 271: Blurry Prints, Vertical Banding, Or Misalignment
User's Guide Solving Problems Blurry Prints, Vertical Banding, or Misalignment Align the print head using the Print Quality Adjustment feature. Related Information “Adjusting the Print Quality” on page 267 & Print Quality Does Not Improve Even After Aligning the Print Head During bidirectional (or high speed) printing, the print head prints while moving in both directions, and vertical lines may be misaligned.
Page 272: Paper Is Smeared Or Scuffed
Checking the ink supply unit ❏ Try to use genuine Epson ink supply units. This product is designed to adjust colors based on the use of genuine Epson ink supply units. The use of non-genuine ink supply units may cause print quality to decline.
Page 273: Paper Is Smeared During Automatic 2-Sided Printing
User's Guide Solving Problems ❏ When vertical banding appears or the paper is smeared, clean the paper path. ❏ Place the paper on a flat surface to check if it is curled. If it is, flatten it. ❏ When printing on thick paper, the print head is close to the printing surface and the paper may be scuffed. In this case, enable the reduce scuff setting.
Page 274: Images Or Photos Are Printed In Unexpected Colors
& Images or Photos are Printed in Unexpected Colors When printing from the control panel or from the Windows printer driver, the Epson auto photo adjustment setting is applied by default depending on the paper type. Try change the setting.
Page 275: The Printed Image Is Inverted
User's Guide Solving Problems ❏ If there are any paused print jobs, printed characters may be corrupted. ❏ Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled text may be printed next time you start the computer. ❏...
Page 276: Moiré (Cross-Hatch) Patterns Appear In The Copied Image
User's Guide Solving Problems “Basic Menu Options for Copying” on page 167 & Moiré (Cross-Hatch) Patterns Appear in the Copied Image Change the reduce and enlarge setting or place the original at a slightly different angle. Related Information “Basic Menu Options for Copying” on page 167 &...
Page 277: Printing Slows Down Dramatically During Continuous Printing
User's Guide Solving Problems ❏ Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while moving in both directions, and the printing speed increases. ❏ Control Panel From the home screen, select Settings > General Settings > Printer Settings > Bidirectional, and then enable it.
Page 278: Printer Does Not Print While Using Postscript Printer Driver
In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. The printer (scanner) should be displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then re- install Epson Scan 2. See the following to access Scanner and Camera.
Page 279: Scanned Image Problems
User's Guide Solving Problems ❏ Windows 10 Click on the start button, and then select Windows System > Control Panel, enter "Scanner and Camera" in the search charm, click View scanners and cameras, and then check if the printer is displayed. ❏...
Page 280: The Image Quality Is Rough
❏ In Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text Enhancement. ❏ In Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust the Threshold on the Advanced Settings tab.
Page 281: Cannot Scan The Correct Area On The Scanner Glass
❏ Originals with creases or wrinkles ❏ In Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust the Threshold on the Advanced Settings tab. When you increase the Threshold, the black color area becomes larger.
Page 282: Cannot Save Scanned Images To The Shared Folder
❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. ❏ Mac OS Select Go >...
Page 283 User's Guide Solving Problems Messages Solutions ❏ Make sure that the address in the contacts list on the printer and the address DNS error. Check DNS settings. of the shared folder are the same. ❏ If the IP address of the computer is static and is set manually, change the computer name in the network path to the IP address.
Page 284: Saving The Scanned Images Takes A Long Time
User's Guide Solving Problems Items Operation Error Messages Checking the folder to Check the network path of the shared folder. Communication error. Check the Wi-Fi/ save network connection. Checking the file name Check if there is a file with the same name as the The file name is already in use.
Page 285 User's Guide Solving Problems Change the Network Place Operations for changing the network place vary depending on the operating system. Related Information “Changing the Network Place - Windows 10” on page 285 & “Changing the Network Place - Windows 8.1” on page 285 &...
Page 286 User's Guide Solving Problems Note: ❏ Find devices and content is displayed when signing in as a administrator. ❏ You can check the network place on the Network and Sharing Center. Changing the Network Place - Windows 8 Note: Sign in as the administrator. 1.
Page 287: Other Scanning Problems
Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200 pages in Multi-TIFF format. When scanning using the control panel, you can continuously scan up to 50 pages in single-sided scanning using the ADF, and up to 100 pages in 2-sided scanning using the ADF and when scanning using the scanner glass.
Page 288 ❏ In Windows, make sure the printer (fax) is displayed in Devices and Printers, Printer, or Printers and Other Hardware. The printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed, uninstall and then re-install the FAX Utility. See the following to access Devices and Printers, Printer, or Printers and Other Hardware.
Page 289: Cannot Send Faxes
User's Guide Solving Problems Cannot Send Faxes ❏ If the user restriction feature has been enabled, a user name and password are required to operate the printer. Contact your administrator if you do not know the password. ❏ If the user restriction feature has been enabled, and you send a fax from a computer, user authentication is performed using the user name and password set in the printer driver.
Page 290: Cannot Send Faxes At A Specified Time
User's Guide Solving Problems Cannot Send Faxes at a Specified Time Set the date and the time correctly on the control panel. Related Information “Sending Faxes in Monochrome at a Specified Time (Send Fax Later)” on page 197 & “Basic Settings” on page 55 &...
Page 291: Sent Fax Quality Is Poor
User's Guide Solving Problems ❏ If the printer has been set to save received faxes on a memory device, connect the device, in which you have created a folder to save faxes, to the printer. Once the faxes are saved in the device, they are deleted from the printer's memory.
Page 292: Received Fax Quality Is Poor
User's Guide Solving Problems Related Information “Fax Settings” on page 206 & “Placing Originals” on page 39 & “Cleaning the Scanner Glass” on page 236 & Received Fax Quality Is Poor ❏ Enable the ECM setting on the control panel. ❏...
Page 293: Answering Machine Cannot Answer Voice Calls
> Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting. ❏ Epson Scan 2 Click the button to open the Configuration window. Next, set the Quiet Mode on the Scan tab.
Page 294: Memory Device Is Not Recognized
Related Information “External USB Device Specifications” on page 299 & Forgot Your Password If you forget the administrator's password, contact Epson support. Related Information “Contacting Epson Support” on page 322 & Application Is Blocked by a Firewall (for Windows Only) Add the application to the Windows Firewall allowed program in security settings on the Control Panel.
Page 295: Appendix
User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 800 Color ink nozzles: 800 for each color Plain Paper 64 to 90 g/m2(17 to 24lb) Weight of Paper Thick Paper 91 to 256 g/m2 (25 to 68 lb) Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Envelope C4: 80 to 100 g/m2 (21 to 26 lb)
Page 296: Scanner Specifications
User's Guide Appendix Scanner Specifications Scanner Type Flatbed Photoelectric Device Effective Pixels 10200×14040 pixels (1200 dpi) Maximum Document Size 216×297 mm (8.5×11.7 in.) A4, Letter Scanning Resolution 1200 dpi (main scan) 2400 dpi (sub scan) Output Resolution 50 to 9600 dpi in 1 dpi increments Color Depth Color ❏...
Page 297: Network Function List
IPv4, IPv6 UPnP Printing IPv4 Information appliance PictBridge Printing (Wi-Fi) IPv4 Digital camera ✓ Epson Connect (Email Print, IPv4 Remote Print) ✓ AirPrint (iOS, Mac OS) IPv4, IPv6 iOS 5 or later, Mac OS X v10.7 or later ✓ Google Cloud Print...
Page 298: Wi-Fi Specifications
Appendix Functions Supported Remarks ✓ Network Scanning Epson Scan 2 IPv4, IPv6 Event Manager IPv4 ✓ Epson Connect (Scan to IPv4 Cloud) ✓ AirPrint (Scan) IPv4, IPv6 OS X Mavericks or later ✓ ADF (2-sided scanning) ✓ Send a fax IPv4 ✓...
Page 299: Security Protocol
2 TB (formatted in FAT, FAT32, or exFAT.) You cannot use the following devices: ❏ A device that requires a dedicated driver ❏ A device with security settings (password, encryption, and so on) Epson cannot guarantee all operations of externally connected devices.
Page 300: Supported Data Specifications
User's Guide Appendix Supported Data Specifications File Format JPEGs (*.JPG) with the Exif Version 2.31 standard taken by digital cameras DCF version 1.0 or 2.0 compliant TIFF 6.0 compliant images as below ❏ RGB full color images (not compressed) ❏ Binary images (not compressed or CCITT encoded) PDF Version 1.7 compliant data file Image Size Horizontal: 80 to 10200 pixels...
Page 301: Electrical Specifications
Power off: Approx. 0.2 W Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption Environmental Specifications Operation Use the printer within the range shown in the following graph.
Page 302: Installation Location And Space
User's Guide Appendix You can store for one month at 40°C (104°F). Environmental Specifications for Ink Supply Units Storage Temperature -30 to 40 °C (-22 to 104 °F) Freezing Temperature -13 °C (8.6 °F) Ink thaws and is usable after approximately 5 hours at 25 °C (77 °F). You can store for one month at 40 °C (104 °F).
Page 303: System Requirements
User's Guide Appendix Secure enough place to install and operate the printer correctly. 872mm 848mm 425mm 259mm 79mm 370mm System Requirements ❏ Windows 10 (32-bit, 64-bit)/Windows 8.1 (32-bit, 64-bit)/Windows 8 (32-bit, 64-bit)/Windows 7 (32-bit, 64- bit)/Windows Vista (32-bit, 64-bit)/Windows XP SP3 or later (32-bit)/Windows XP Professional x64 Edition SP2 or later/Windows Server 2016/Windows Server 2012 R2/Windows Server 2012/Windows Server 2008 R2/ Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 SP2 or later ❏...
Page 304: Font Information
User's Guide Appendix Font Information Available Fonts for PostScript Font Name Family HP Equivalent Nimbus Mono Medium, Bold, Italic, Bold Italic Courier Letter Gothic Medium, Bold, Italic Letter Gothic Nimbus Mono PS Regular, Bold, Oblique, Bold Oblique CourierPS Nimbus Roman No4 Medium, Bold, Italic, Bold Italic CG Times URW Classico...
Page 305: Available Fonts For Pcl (Urw)
User's Guide Appendix Available Fonts for PCL (URW) Scalable Font Font Name Family HP Equivalent Symbol Set for PCL5 Nimbus Mono Medium, Bold, Italic, Bold Italic Courier Letter Gothic Medium, Bold, Italic Letter Gothic Nimbus Mono PS Regular, Bold, Oblique, Bold Oblique CourierPS Nimbus Roman No4 Medium, Bold, Italic, Bold Italic...
Page 306: List Of Symbol Sets
User's Guide Appendix Font Name Family HP Equivalent Symbol Set for PCL5 URW David Medium, Bold HP David URW Narkis Medium, Bold HP Narkis URW Miryam Medium, Bold, Italic HP Miryam URW Koufi Medium, Bold Koufi URW Naskh Medium, Bold Naskh URW Ryadh Medium, Bold...
Page 307 User's Guide Appendix List of Symbol Sets for PCL 5 Symbol Set Attribute Font Classification Name ✓ ✓ ✓ Norweg1 ✓ Roman Extension ✓ ✓ ✓ Italian ✓ ✓ ✓ ✓ ECM94-1 ✓ ✓ ✓ Swedis2 ✓ ✓ ✓ ✓ ✓...
Page 308 User's Guide Appendix Symbol Set Attribute Font Classification Name ✓ ✓ ✓ PsText ✓ ✓ ✓ ✓ IBM-US ✓ ✓ ✓ ✓ IBM-DN ✓ ✓ ✓ McText ✓ ✓ ✓ ✓ PcMultiling ✓ ✓ ✓ VeInternati ✓ ✓ ✓ PcEur858 ✓...
Page 309: Installing The Optional Units
User's Guide Appendix Symbol Set Attribute Font Classification Name ✓ Pc864Ara ✓ Symbol ✓ Wingdings 579L ✓ ZapfDigbats ✓ OCR A ✓ OCR B ✓ OCR B Extension ✓ Code3-9 ✓ EAN/UPC Installing the Optional Units Optional Paper Cassette Unit Code The following is the code for the optional paper cassette unit.
Page 310 User's Guide Appendix 1. Turn off the printer by pressing the button, and then unplug the power cord. 2. Disconnect any connected cables. 3. Uninstall paper cassette 2 if it is installed. 4. Remove the optional paper cassette unit from its box, and then remove any protective materials. 5.
Page 311 User's Guide Appendix 7. Remove the part on the back of paper cassette 2. 8. Insert the paper cassette all the way into paper cassette 2. 9. Lower paper cassette 2 onto the optional paper cassette unit.
Page 312 User's Guide Appendix 10. Lower the printer onto paper cassette 2. 11. Place the sticker indicating the cassette number. 12. Reconnect the power cord and any other cables, and then plug in the printer. 13. Turn on the printer by pressing the button.
Page 313 User's Guide Appendix Proceed with the printer driver settings. Setting the Optional Paper Cassette Unit in the Printer Driver To use the installed optional paper cassette unit, the printer driver needs to acquire the necessary information. Setting the Optional Paper Cassette Unit in the Printer Driver - Windows Note: Log on to your computer as an administrator.
Page 314: Regulatory Information
Manufacturer: Seiko Epson Corporation Type: J26H006 This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
Page 315: German Blue Angel
Appendix Standards and Approvals for Australian Model AS/NZS CISPR32 Class B Epson hereby declares that the following equipment Models are in compliance with the essential requirements and other relevant provisions of AS/NZS4268: C644A Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non- recommended modification of the products.
Page 316: Transporting And Storing The Printer
User's Guide Appendix ❏ Private marketable securities (stock certificates, negotiable notes, checks, etc.), monthly passes, concession tickets, etc. ❏ Passports, driver’s licenses, warrants of fitness, road passes, food stamps, tickets, etc. Note: Copying these items may also be prohibited by law. Responsible use of copyrighted materials: Printers can be misused by improperly copying copyrighted materials.
Page 317 User's Guide Appendix 2. Make sure the power light turns off, and then unplug the power cord. Important: Unplug the power cord when the power light is off. Otherwise, the print head does not return to the home position causing the ink to dry, and printing may become impossible. 3.
Page 318 User's Guide Appendix 8. Close the scanner unit. 9. Uninstall paper cassette 2 and the optional paper cassette unit if it is installed.
Page 319: Copyright
Neither is any liability assumed for damages resulting from the use of the information herein. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
Page 320: Trademarks
Appendix Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
Page 321 Note: microSDHC is built into the product and cannot be removed. ❏ General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
Page 322: Where To Get Help
Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
Page 323 Epson Helpdesk Phone: 1300-361-054 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.
Page 324 Phone: 0800 237 766 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.
Page 325 User's Guide Appendix Epson Call Centre Phone: 66-2685-9899 Email: support@eth.epson.co.th Our Call Centre team can help you with the following over the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty...
Page 326 Phone E-mail NORTH ESC MEDAN Jl. Bambu 2 Komplek Graha Niaga Nomor (+6261) 42066090 / 42066091 SUMATERA A-4, Medan - North Sumatera mdn-adm@epson-indonesia.co.id WEST JAWA ESC BANDUNG Jl. Cihampelas No. 48 A Bandung Jawa (+6222) 4207033 Barat 40116 bdg-admin@epson- indonesia.co.id ESC YOGYAKARTA YAP Square, Block A No.
Page 327 Accessible 9am to 6pm, Monday through Saturday (Except public holidays) Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone, fax numbers and e-mail address below:...
Page 328 User's Guide Appendix World Wide Web http://www.epson.com.ph Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and E-mail Enquiries are available. Epson Philippines Customer Care Toll Free: (PLDT) 1-800-1069-37766 Toll Free: (Digital) 1-800-3-0037766 Metro Manila: (+632)441-9030 Web Site: https://www.epson.com.ph/contact E-mail: customercare@epc.epson.som.ph...

Epson WF-C579R Series User Manual

About this Manual

Important Instructions

Printer Basics

Preparing the Printer

Fax Settings

Network Settings

Printing

Copying

Scanning

Faxing

Replacing Ink Supply Units and Other Consumables

Maintaining the Printer

Network Service and Software Information

Solving Problems

Quick Links

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Summary of Contents for Epson WF-C579R Series