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HP EW193AA Frequently Asked Questions page 3

Hp vga web cam

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6. I am having trouble using the webcam with SKYPE
Have you installed the latest version of SKYPE? If you are using an older version, check for
updates. If this is a new SKYPE install, please make sure to check the audio microphone and
video settings. They should be set to "HP USB Device" or "VGA USB Webcam"
7. I am not seeing the video when I run SKYPE; I see a blank screen with static.
After placing the call, make sure the video setting selected is "VGA USB Webcam".
8. The microphone on the webcam does not seem to work with SKYPE.
On the toolbar, select Call, audio settings. The option screen shown below will appear. Check to
make sure the microphone device selected is "USB Audio Device" or "VGA USB Webcam",
select save before retrying your call. Additionally, you can increase the volume of the microphone
by moving the volume slider towards "high".

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