Table of Contents
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Thank you for purchasing the Panasonic KX-TCA364 DECT Portable Station (PS).
Please read this manual carefully before using this product and save this manual for
future use.
This manual is designed to be used with the KX-TCA364 DECT Portable Station and a
Panasonic KX-NCP series/KX-TDE series/KX-TDA series/KX-TD816/KX-TD1232
Business Telephone System.
This product meets IP64 classification (PS only).
Please use only a Panasonic battery and charge the battery for at least
5.5 hours before initial use.
Operating Instructions
DECT Portable Station
Model No.
KX-TCA364
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Table of Contents
Related Manuals for Panasonic KX-TCA364
Summary of Contents for Panasonic KX-TCA364
- Page 1 Thank you for purchasing the Panasonic KX-TCA364 DECT Portable Station (PS). Please read this manual carefully before using this product and save this manual for future use. This manual is designed to be used with the KX-TCA364 DECT Portable Station and a Panasonic KX-NCP series/KX-TDE series/KX-TDA series/KX-TD816/KX-TD1232 Business Telephone System.
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Page 2: Table Of Contents
Table of Contents Before Initial Use .................... 4 Before Operating the PS................5 Location of Controls ..................5 Connection ....................6 Battery Installation..................7 Battery Charge .................... 8 Power On/Off ....................8 Display Icons....................9 Operation Outline ..................10 Function Menu Display................11 PBX Feature Menu.................. - Page 3 Table of Contents Others......................46 Walkie-Talkie..................... 46 Using the Belt Clip..................48 Wall Mounting ................... 48 Troubleshooting ................... 50 Troubleshooting ..................50 Important Information .................. 51 Battery Information..................51 Splash-resistant (PS only)................. 53 Shock-resistant (PS only)................53 Dust-resistant (PS only) ................53 Important Safety Instructions ..............
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Page 4: Before Initial Use
• * Consult your dealer for more details. The following features described in this manual are not available when the PS is used with a Panasonic KX-TD816/KX-TD1232 Business Telephone System: • Incoming Call Distribution Group (ICD-Group) - Incoming Call Log Group, Group Calls, etc. -
Page 5: Before Operating The Ps
Before Operating the PS Before Operating the PS Location of Controls Ringing/Charge Indicator Receiver Display Headset Jack Open the Soft Keys cover. CANCEL/POWER Joystick* CLEAR/TRANSFER TALK/SP-PHONE MESSAGE INTERCOM RECALL Microphone Charge Contact * Joystick Back view Strap holes Left Right Down You can use the Joystick to move the cursor in the... -
Page 6: Connection
Before Operating the PS TALK/SP-PHONE: INTERCOM: Used to make or answer calls, or Used to make or answer intercom to establish a hands-free calls. conversation. CLEAR/TRANSFER: Joystick: Used to clear digits or characters, Used to adjust the ringer/receiver or transfer a call to another party. volume, select the Function CANCEL/POWER: mode and the function displayed... -
Page 7: Battery Installation
AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected. • Use only the included Panasonic AC adaptor. For KX-TCA364CE users: model no. PQLV206CE For KX-TCA364UK users: model no. PQLV206E For KX-TCA364AL users: model no. -
Page 8: Battery Charge
Before Operating the PS Battery Charge At the time of shipment, the battery is not charged. Please charge the battery for at least 5.5 hours before initial use. • When the battery has been completely charged, the charge indicator will change from red to green. -
Page 9: Display Icons
Before Operating the PS Display Icons Within range of a Cell Station 301:Paul Out of range, No registration Intercom Indicator 3.Jul 10:08 Off-hook Status Message Waiting Phonebook Mode Battery Strength Hot Line ON Ringer Volume OFF Vibration Meeting Mode Call Forwarding Do Not Disturb... -
Page 10: Operation Outline
Functions of the PS are accessed through the display menu, and selected with the joystick and soft keys. The guidance display is shown in standby mode for easy operation. <PBX System Phonebook> <PBX Extension Phonebook> <Incoming call log group> 01 JUL. 15:03 Panasonic Anne David Baker 99998822 9876543210 <Handset Phonebook>... -
Page 11: Function Menu Display
Before Operating the PS Function Menu Display Press the joystick to display the function menu. Main menu – while in standby mode Caller ID: Displays the incoming call log. Ringer Option: Displays the “Ringer Option” menu. New Phonebook: Caller ID Creates a new item in the Handset Phonebook. -
Page 12: Pbx Feature Menu
Before Operating the PS PBX Feature Menu Functions of the PS can be activated through the display key list. Move the joystick left to display the key list. Pause: Inserts a dialling pause. FWD/DND: Used to change Call Forwarding or Do Not Disturb settings. -
Page 13: Flexible Key Display
Before Operating the PS Flexible Key Display A flexible key can be used either to seize a line in order to make or receive an outside call (F-CO key), or used as a function key. Move the joystick right to display the flexible key list. -
Page 14: Soft Key Display
Before Operating the PS Soft Key Display Icons and information shown on the display will vary depending on the state of use. To select an item shown on the display, press the corresponding soft key. Used to clear the memo alarm Opens the Handset Phonebook. -
Page 15: Ringer Volume Adjustment
Before Operating the PS Ringer Volume Adjustment Press the Select “ Press the Select “Ringer Press the Ringer joystick. joystick. joystick. Option”. Volume”. Select the desired Press the setting (6 levels/ joystick. Meeting Mode/Off). • In Meeting Mode: Vibration only/Key tone off/Microphone volume high •... -
Page 16: Key Lock
Before Operating the PS Key Lock You can lock the dialling buttons while the PS is in idle status. <Display icon> Unlocked Locked Press the joystick for more than 2 seconds to lock/unlock. Selecting the Display Language Press the Select “ Press the Select “Display Press the... -
Page 17: Making Calls
Making Calls Making Calls Calling Another Extension extension no. Talk. Press TALK/ Dial the extension Press CANCEL number. SP-PHONE. to end call. Calling an Outside Party Using the line access numbers outside phone no. CO line group no. Press Enter the line Dial the outside Talk. -
Page 18: Hot Key Dial
Making Calls Hot Key Dial You can make a call by simply pressing an assigned hot key. Press and hold the Press TALK/SP-PHONE. assigned hot key. • To assign a phone number as hot key, see page 31. Using the Call Log Description Feature Display Icon... - Page 19 Making Calls Using the Incoming Call Log Talk. Select the Press TALK/ Press CANCEL desired item. SP-PHONE. to end call. Using the Incoming Call Log Group group no. Enter the desired Press the right Press the right Press the right incoming call log soft key.
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Page 20: Using The Phonebook
Making Calls Using the Phonebook Feature Display Icon Description Handset You can make a call using the numbers stored in Phonebook the Handset Phonebook. (See page 27.) PBX System You can make a call using the numbers stored in Phonebook the Business Telephone System. - Page 21 Making Calls • * Press the dialling button (0-9) that corresponds to the letter you are searching for. Press the dialling button repeatedly until the desired key is displayed. • You can search for an item stored in the Phonebook, as shown below: <Index Search-Handset Phonebook>...
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Page 22: Receiving Calls
Receiving Calls Receiving Calls Intercom Calls/Outside Calls/Group Calls While receiving a call Intercom Calls/Outside Calls/Group Calls To answer a call Talk. Press TALK/ Press CANCEL SP-PHONE. to end call. Intercom Calls To answer a call Press INTERCOM. Talk. Press CANCEL to end call. Outside Calls To answer a call on a specific line Press the CO key number (0-9, , #). -
Page 23: Caller Id
Receiving Calls Caller ID If an outside call which contains Caller ID information is received, this information will be logged in the incoming call log. <Caller ID display> <Standby mode> Date Time Status of the Received Received call 301:Paul 02 JUL. 14:59 Old:Answered James Smith James Smith... -
Page 24: During A Conversation
During a Conversation During a Conversation Transferring a Call Transferring to another extension During a conversation extension no. Press CLEAR/ Dial the extension Talk. Press CANCEL TRANSFER. number. to end call. Transferring to an outside party During a conversation outside phone no. CO line group no. - Page 25 During a Conversation To hold (Exclusive Call Hold) You can place a call on hold so that only you can retrieve the call. During a conversation Press the left soft key. Press the left soft key again. • The method used to hold a call depends on the Call Hold mode (Regular Hold/ Exclusive Call Hold).
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Page 26: Hands-Free Conversation
During a Conversation Hands-free Conversation You can talk with the calling party through the speaker of the PS. During a conversation Press TALK/SP-PHONE to toggle between the two modes (Hands-free/Receiver). • During a conversation using a headset, Hands-free mode does not work. •... -
Page 27: Using The Phonebook
Using the Phonebook Using the Phonebook Handset Phonebook You can store up to 200 phone numbers in the Handset Phonebook. Each phone number can be assigned a name and category number for easy access. All phonebook items are stored in alphabetical order. •... - Page 28 Using the Phonebook • To enter characters, see page 32. • * The valid digits are 0-9, “ ”, “#”, PAUSE. • * Although up to 200 Phonebook items can be stored, each phone number stored in the Phonebook that contains over 24 digits counts as two Phonebook items. •...
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Page 29: Storing An Item In The Handset Phonebook
Using the Phonebook Deleting Press the Select the Press the Select “Delete”. left soft key. desired item. joystick. Press the Select “Yes”. Press the joystick. joystick. Storing an Item in the Handset Phonebook Using the Outgoing Call Log Press the Select the Press the Select “Save... - Page 30 Using the Phonebook Using the Incoming Call Log Group group no. Move the Press the Enter the Press the Select the joystick right incoming call joystick. desired item. UP or DOWN. soft key. log group no. name phone no. category no. Press the Select “Save Press the...
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Page 31: Hot Key Dial
Using the Phonebook Hot Key Dial The phone numbers stored in the Handset Phonebook can be assigned as hot keys. Select the Press the Select “Reg. Press the Press the left desired item. joystick. joystick. soft key. to Hot Key”. Select a blank Press the joystick. -
Page 32: Entering Characters
Using the Phonebook Entering Characters You can enter characters and digits using the dialling buttons. You can select one of 5 character modes by pressing the right soft A, a B, b key while entering a name. The function icon above the soft key C, c displays the current character mode. - Page 33 Using the Phonebook Character Mode Table...
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Page 34: Feature List
Feature List Feature List This feature list applies only when your PS is connected to a KX-NCP series/KX-TDE series/KX-TDA series Business Telephone System. For further information, refer to the Business Telephone System User Manual or consult your dealer. R.B. Tone: Ringback Tone ICD Group: Incoming Call Distribution Group PIN: Personal Identification Number Feature... - Page 35 Feature List Feature Operation Making Calls To set To cancel While listening to busy tone Automatic Callback To answer from an idle extension To answer from an idle outside line Busy While listening to callback ring While listening to callback ring outside phone no.
- Page 36 Feature List Feature Operation Useful Features All Calls Do Not Outside Calls Disturb Cancel Intercom Calls Directed extension no. Call Pickup Group group no. (2 digits) Sending a While listening to busy tone Call Waiting Wait for an answer. Tone* To set/cancel for intercom calls No call To set/cancel for outside calls...
- Page 37 Feature List Feature Operation Useful Features To set message parameter no. (1-9) (if required) Absent Message To cancel ICD Group Log-in/ Specified For Log-in extension no. Log-out For Log-out Extension Setting Clear To leave a message waiting indication When the called extension is busy or does not answer Caller Message To cancel a message waiting indication...
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Page 38: Programming
Programming Programming Changing the Initial Settings You can customise the handset by editing the settings found under “Setting Handset” in the menu list, as follows: Press the Select Press the Select the Press the joystick. joystick. desired joystick. “ Setting main item. - Page 39 Programming Handset setting menu layout Setting Handset Noisy Area Memo Alarm Ringer Option Ringer Volume Vibration EXT Ringer Type INT Ringer Type Group Ring Type Private Ring Charger Key Tone Tone Option Range Warning Standby Display Display Option Select Language LED Colour Private Colour Category Name...
- Page 40 Programming Main Item Sub Item Description Setting Default When set to ON, effects caused by Noisy Area On/Off background noise are softened in noisy environments. Alarm no. An alarm will sound at the set time. Memo Alarm Alarm mode A memo can also be displayed. (Off/Once/Daily) (See page 43.) Not Stored...
- Page 41 Programming Main Item Sub Item Description Setting Default Selects the LED colour Call Type LED Colour Display Option for each type of call (Ext Ring/ INT Ring-Green, (intercom call, outside Int Ring/ EXT Ring-Red, call, group call). Group Ring) Group Ring-Orange Colour (Green/Red/ Orange)
- Page 42 Programming Main Item Sub Item Description Setting Default Enters the trunk access Line Access CD Call Option code (line access code) No.1 that matches the setting Select a number, of your Business No.2 8XX* then enter the No.3 Not Stored Telephone System.
- Page 43 Programming Memo alarm setting Press the Select Press the Select Press the joystick. “ joystick. joystick. Setting “Memo Handset”. Alarm”. Select the Select the Press the Press the Alarm mode joystick. alarm number joystick. (Off/Once/Daily). (1-3). When “Once/Daily” is selected date/time* memo Enter memo.
- Page 44 Programming Flexible key edit Press the Select Select Press the Select Press the joystick. “ “Other joystick. “Flex Key joystick. Setting Handset”. Option”. Edit”. Press the Select the Press the Select the Press the Press the joystick. desired joystick. desired item.* joystick.
- Page 45 Programming Main Item Sub-Items PBX setting Menu Caller ID Ringer Volume Ringer Option Vibration EXT Ringer Type INT Ringer Type Group Ring Type Private Ring Charger New Phonebook Noisy Area Setting Handset Memo Alarm Ringer Option Ringer Volume Vibration EXT Ringer Type INT Ringer Type Group Ring Type Private Ring...
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Page 46: Others
Using Walkie-Talkie mode, you can communicate with another handset even when out of range of a base unit. Only a Panasonic DECT Portable Station which supports Walkie- Talkie can be used. Handsets have to be in Walkie-Talkie mode, and have the same Walkie-Talkie group number. - Page 47 Others Setting the Walkie-Talkie mode Press the Select Press the Select Press the joystick. joystick. “Setting”. joystick. “ Walkie- Talkie”. group no. handset no. Enter the group Press the Enter the handset Press the Press the number* (3 digits). joystick. number (1-9).
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Page 48: Using The Belt Clip
Others Using the Belt Clip You can hang the handset on your belt. To remove the belt clip. Allows phone straps and similar objects to be connected. Wall Mounting Connect the AC adaptor to the charger. Cord holder AC adaptor To AC Outlet Using the wall mounting template below, insert two suitably sized screws into the wall. - Page 49 Others • When you print out the previous page for wall mounting purposes, the printed output distance may deviate slightly from the indicated measurement. In this case, use the measurement indicated. When mounting the charger, ensure that the correct screws are used for the type of wall. •...
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Page 50: Troubleshooting
Troubleshooting Troubleshooting Troubleshooting Problem Description and Solution The PS does not work. • The battery is drained. → Charge the battery fully. (See “Battery Charge” on page 8.) • The PS has been cancelled or the PS has not been registered. -
Page 51: Important Information
Important Information Important Information Battery Information After your Panasonic battery is fully charged (at 25 °C): Operation Operating Time While in use (TALK) 17 hrs approx. While not in use (Standby) 270 hrs approx. • Operating time may be shorter than listed above depending on usage conditions and ambient temperature. - Page 52 Important Information Please replace with Panasonic battery only. • Please order part number N4HHGMB00007 or HHR-P103. If you replace the battery before the low battery warning appears, the battery strength icon may display an incorrect reading. In this case, use the PS as normal with the new battery installed.
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Page 53: Splash-Resistant (Ps Only)
Important Information CAUTION RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS. Splash-resistant (PS only) The PS is designed to be splash-resistant, and meets IP64 classification for water- protection. You can use the PS with wet hands. •... - Page 54 Important Information 6) Do not place the product on an unstable surface, as a fall may cause serious internal damage. 7) Power source: The AC adaptor should be connected to a power supply only of the type as marked on the AC adaptor. If you are not sure of the type of power supply to your home, consult your dealer or local power company.
- Page 55 Important Information CAUTION: 1) The product should never be placed near or over a radiator or other heat source. 2) Use only the AC adaptor, battery and charger indicated in this manual. 3) Do not place metal items such as coins or rings on the charger. As they become hot, you might get burnt if you touch them.
- Page 56 Important Information For best performance Operating Range 1) The range of operation depends on the topography of your office, weather or usage conditions, because signals are transmitted between the Cell Station (CS) and the PS by radio waves. 2) Normally, you get greater range outdoors than indoors. If there are obstacles such as walls, noise may interfere with your telephone calls.
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Page 57: Specifications
Important Information Specifications General Operating conditions 5 ºC - 40 ºC, 20 % to 80 % relative air humidity (dry) Approx: 152 mm (height) x 52 mm (width) x 29 mm (depth) Dimensions Mass (weight) Approx: 171 g Power supply Ni-MH battery (3.6 V, 650 mAh) Protection IP64... -
Page 58: Information For Users On Collection And Disposal Of Old Equipment And Used Batteries
Important Information Information for Users on Collection and Disposal of Old Equipment and used Batteries These symbols on the products, packaging, and/or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household waste. For proper treatment, recovery and recycling of old products and used batteries, please take them to applicable collection points, in accordance with your national legislation and the Directives 2002/96/EC and 2006/66/EC. - Page 59 PTC200 4.12 (2) (b) Handset Instability 3. When attached to some longer lines this Panasonic KX-TCA364 DECT Cordless Handset may display instability immediately after dialling if the handset is placed facedown on a hard surface. This is a temporary condition that will revert to a normal level after a short duration. Please do not report it to the Telecom Fault Service.
- Page 60 Pencarn Way, Duffryn, Newport, South Wales, NP10 8YE, United Kingdom Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd.