Call Processing
Hold
Hold
ä
To hold a call
To put the current call on hold, press Hold/Retrieve
ä
...or click on the Hold icon. You can also select an active call in the call list, then
select Call > Hold.
ä
To retrieve a held call
Highlight call to be retrieved, press Hold/Retrieve
ä
...or highlight the call to be retrieved, then double-click on the call in the call list
...or highlight the call to be retrieved, select Call > Hold/Retrieve/Return.
...or click the Hold icon again.
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Strata CIX Attendant Console
12/06