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Web Portal Overview
Turning Your Device On and Off
Home Tab
1. To turn ON, press and hold the Power key.
This tab provides access to the following information:
2. To turn OFF, press and hold Power key.
• Data Usage: provides information about the HotSpot's
current data usage.
NOTE: The screen times out after 30 seconds.
• System Information: provides information about both the
On-Screen Indicators
HotSpot and any currently connected devices.
• Visit My T-Mobile: provides access to the several
Displays when your device is communicating with
the 4G LTE network.
T-Mobile websites.
• T-Mobile Network: displays the IP Address, Gateway,
Displays when your device is communicating with
Subnet, and DNS provided by the T-Mobile network.
the 3G network.
• My HotSpot Connection: displays information about your
current HotSpot connection.
Displays your current signal strength. The greater
the number of bars, the stronger the signal.
• USB Connection: allows you to configure the USB for use
as either an external storage device or for Tethering.
Displays your current battery charge level. Icon
• Connected Devices: displays the current Connected or
shown is fully charged.
Blocked devices, their MAC Address, and any assigned
data limits.
Displays your battery is currently charging.
Network Tab
Displays when Wi-Fi is active and indicates the
This tab provides access to the following information:
number of externally connected devices.
• Network: displays IP Address, Subnet Mask, and MAC
Displays when there is a new text message.
Address information.
• DHCP Server: when enabled, allows you to configure the
HotSpot's built-in DHCP Server to assign IP Addresses to
Displays your current data usage.
the devices on your local area network (LAN).
• Data Limit: allows you to place limits on the amount of
data that can passed through the HotSpot.
V100T_QRM_English_Accordion_MGB_081413_F4_Rev1.indd 11-20
• Wi-Fi Configuration: allows you to change various Wi-Fi
• Tools: provides access to Web portal features such
parameters such as: SSID Name, Security protocol,
as Administrator password reset, Power Management,
Access Point connection password, and SSID Broadcast.
Mounting the SD card, Formatting the SD card, System
Log files, and Device Factory Reset.
Security Tab
Messages Tab
This tab provides access to the following information:
This tab provides a list of you current Message Inbox and allows you
• SIM PIN: allows you to lock your internal SIM cards' PIN
to create new messages, reply to , and deleted selected messages.
and change your current PIN code.
• Inbox: (left column) provides an on-screen listing of your
• MAC Filtering: allows you to restrict what devices can
current text messages.
access your HotSpot based on their unique MAC Address.
• Port Filtering: allows you to restrict connection through
• Message Content: (right column) allows you select the
message content, modify the text, and then reply to the
your HotSpot to only authorized applications via defined
sender.
ports.
• Port Forwarding: allows you to forward incoming traffic
via a defined port to a target IP Address.
Configuration Tab
DRAFT Internal Use Only
This tab provides access to the following information:
• Settings: allows you to configure the LTE network,
WWAN APN, and Access Point parameters.
• Software Update: allows you to update your HotSpot's
internal firmware.
• DLNA: allows you to configure your HotSpot as a
DLNA-compliant device that can then share content stored
within the internal microSD card with other compliant
devices.
Getting Connected
Configuring Your HotSpot
Connecting Wirelessly to Your Device
Changing your Wi-Fi Connection Password
1. Press the Power key until the device turns on.
1. Access the Web portal and select Network.
2. Locate the internal sticker that provides both the SSID and
2. From the WiFi Configuration area of the screen, tap the
Password.
Password field.
3. Enable the Wi-Fi connection on your target device and begin to
3. Enter your new password and select Apply g OK. Any
scan for available Wi-Fi networks.
currently connected devices will need to update their
connection passwords.
NOTE: The Samsung LTE Mobile HotSpot PRO appears as a secured device
named
Changing your SSID Name
"T-Mobile Broadband ##".
4. Enter the password (last 8-digits of the IMEI) to establish your
1. Access the Web portal and select the Network tab.
initial connection.
2. Select the Network Name (SSID) field.
Accessing Your HotSpot via a Browser
3. Delete the current information and enter a new name.
4. Select Apply g OK. Any currently connected devices will
1. With your device now connected to the HotSpot, launch an
need to forget their previous connections and reconnect.
available Browser on your target device.
2. Within the Browser's Address field, enter either:
Assigning Data Limits
• http://mobile.hotspot
1. Access the Web portal and select Network.
• 192.168.43.1:8080/
2. Tap the Data Limits checkbox to enable the feature.
3. From the HotSpot's main Web portal, locate the Password
3. Tap the adjacent field, enter a numeric value, and select either
field.
GB (Gigabytes) or MB (Megabytes).
4. Enter the HotSpot's Administrator (Web portal) password
4. Select Apply g OK. Once you reach your assigned data limit,
information and select Apply g OK.
an on-screen notification will appear.
NOTE: The default Administrator password is "admin".
Hiding Your HotSpot
NOTE: The default connection state for the HotSpot is secured.
Use the Web portal to configure the various settings.
1. Access the Web portal and select Network.
2. Tap the Broadcast SSID checkbox .Removing the checkmark
stops broadcasting your SSID.
3. Select Apply g OK.
Messaging
Troubleshooting
Reply to an Existing Message
Connection Tips and Tricks
The following are a few common troubleshooting issues and
IMPORTANT: Message notifications are displayed on the main screen and
can only be viewed and replied to via a connected device.
possible solutions.
1. Access the Web portal and select
(Messaging).
I can't get any network signal appearing on the main
2. Select an existing message from the left Message Inbox
screen.
column. Once selected, the contents are displayed within the
• Your microSIM card may be improperly installed. These
right contents frame.
cards are commonly inserted in the wrong orientation.
3. Select the right Message Content frame and enter your desired
Remove the card and re-attempt a proper insertion.
reply text.
• If your microSIM card is properly inserted and you still
4. Select Send.
can't get a network connection, call customer support and
confirm your account is active and there are no issues.
Create and Send a Message
I can't connect to the Wireless HotSpot using the provided
IMPORTANT: Message notifications are displayed on the main screen and
password.
can only be viewed and replied to via a connected device.
1. Access the Web portal and select
(Messaging).
• Underneath the back cover is the device's default SSID
(wireless network name) and the default password. This
2. Select Create Messages.
password is used to connect your Wi-Fi enabled device to
3. Select the To field and enter a target phone number.
the HotSpot.
NOTE: Add more recipients by tapping the recipient field and separating each
• If the sticker information is not accepted make sure your
number by a colon (:).
CAPS Lock is not on and you enable the "Show password"
4. Select the Type message here. field and use the available
feature on your target device.
text entry method to create your new text.
• The HotSpot's default password is the last 8 digits of the
5. Select Send to deliver your new text message.
IMEI.
How do I reset the device back to Factory Default via the
Web Portal?
1. Access the Web portal and select Configuration g Tools
tab.
2. Scroll to the bottom of the page and select the Factory Reset
Wi-Fi: Device will not transition between Wi-Fi and the cellular
button.
network. Devices using wireless connections may be vulnerable to
unauthorized attempts to access data and software stored on the
3. Follow the on-screen instructions to complete the process.
device. Plan data allotment applies to use by connected devices
How do I reset the device back to Factory Default via the
sharing Wi-Fi. Use of connected devices subject to T-Mobile Terms
Hardware?
and Conditions.
1. Press and hold Power and WPS keys for 5 seconds to display
Messaging/Data: You will be charged for all messaging and data
an on-screen Factory Reset message.
sent by or to you through the network, regardless of whether or not
2. Press the Power key to reset the device. Once completed, the
data is received. Character length/file size of messages/attachments
power should recycle and the main screen will re-appear.
may be limited. T-Mobile is not liable for content of messages/
Technical Support
attachments or for any failures, delays or errors in any T-Mobile
generated alerts or notifications. Your data session, plan, or service
If you experience any issues with your device, visit us at the HotSpot
may be slowed, suspended, terminated, or restricted if you
website
http://support.t-mobile.com/welcome
or contact Customer
use your service in a way that interferes with or impacts our network
Service at 1-877-453-1304.
or ability to provide quality service to other users, if you roam for a
significant portion of your usage, or if you use a disproportionate
Qualifying service and compatible devices required for
amount of bandwidth during a billing cycle. You may not use your
4G LTE. Broad 4G LTE coverage planned for 2013; see
plan or device for prohibited uses.
coverage details at T-Mobile.com.
See brochures and Terms and Conditions (including
Additional Information
arbitration provision) at T-Mobile.com, for rate plan information,
charges for features and services, and restrictions and details.
Use of some content or features may incur separate, additional
charges, require qualifying service and/or access to a Wi-Fi
connection.
Approved Firmware Versions: This device will only operate with
firmware versions that have been approved for use by T-Mobile and
the device manufacturer. If unauthorized firmware is placed on the
device it will not function.
8/14/2013 2:18:26 PM
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