Troubleshooting Guide - Philips EverFlo User Manual

Troubleshooting Guide

The table below lists common problems and actions you can take. If you are unable to resolve a problem, please
contact your equipment provider.
Problem
High oxygen flow indication is
activated.
(Yellow LED is blinking. The Red LED is
off and the Audible Alarm is beeping
periodically.)
Green LED illuminates continuously.
The other LEDs are off and the Audible
Alarm is silent.
The device is not working when it is
turned on.
(The Audible Alarm is sounding
continuously. All LEDs are off.)
The device is not working when it is
turned on.
(The Audible Alarm is sounding
continuously and all 3 LEDs are
illuminated.)
Impeded oxygen flow indication is
activated.
(The Yellow LED illuminates
continuously, the Red LED is blinking,
and the Audible Alarm is beeping
periodically.)
Limited oxygen flow to the user
without any
fault indication.
(All LEDs are off and the Audible Alarm
is silent.)
Why it Happened
The device has detected a high
oxygen flow condition.
The device is turned on and
working properly.
The power cord plug is not
properly inserted into the
electrical outlet.
The unit is not receiving power
from the electrical outlet.
Internal part failure.
Internal part failure.
The flow meter knob is
completely closed.
The oxygen tubing is kinked
and blocking the delivery of
oxygen.
The oxygen tubing or cannula
is faulty.
There is a poor connection to a
device accessory.
EverFlo / EverFlo Q User Manual
What to Do
Turn the flow rate down to your
prescribed level. Wait at least
2 minutes. If the condition persists
turn the unit off, connect to a back
up oxygen source, and call your
home care provider.
Take no action.
Make sure the device is properly
plugged in to the electrical outlet.
Check your household outlet fuse
or circuit.
Connect to a back up oxygen
source and contact your home
care provider.
Connect to a back up oxygen
source and contact your home
care provider.
Turn the flow meter knob
counterclockwise to center the
ball on the prescribed LPM flow.
Check to see that the tubing is
not kinked or blocked. Replace if
necessary.
Inspect and replace the items if
necessary.
Ensure that all connections are
free from leaks.
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