HP StorageWorks D2200sb Maintenance And Service Manual
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HP StorageWorks D2200sb Maintenance And Service Manual

HP StorageWorks D2200sb Maintenance And Service Manual

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HP StorageWorks D2200sb PCIe Storage Blade
Maintenance and Service Guide
Abstract
This guide describes identification and maintenance procedures, diagnostic tools, specifications and requirements for hardware components and
software. This guide is for an experienced service technician. HP assumes you are qualified in the servicing of computer equipment, trained in
recognizing hazards in products, and are familiar with weight and stability precautions.
Part Number: 611258-002
April 2012
Edition: 2

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Summary of Contents for HP StorageWorks D2200sb

  • Page 1 This guide describes identification and maintenance procedures, diagnostic tools, specifications and requirements for hardware components and software. This guide is for an experienced service technician. HP assumes you are qualified in the servicing of computer equipment, trained in recognizing hazards in products, and are familiar with weight and stability precautions.
  • Page 2 © Copyright 2010, 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Contents Customer self repair ........................5 Parts only warranty service ......................... 5 Illustrated parts catalog ....................... 16 Storage blade components ........................16 Removal and replacement procedures ................... 20 Required tools ............................20 Safety considerations ..........................20 Preventing electrostatic discharge ....................20 Symbols on equipment ........................
  • Page 4 Contents 4...

  • Page 5: Customer Self Repair

    HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material.
  • Page 6 HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione.
  • Page 7 La mancata restituzione del componente può comportare la fatturazione del ricambio da parte di HP. Nel caso di riparazione da parte del cliente, HP sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare.
  • Page 8 Si, durante la fase de diagnóstico, HP (o los proveedores o socios de servicio de HP) identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR, HP le enviará dicho componente directamente para que realice su sustitución. Los componentes CSR se clasifican en dos categorías:...
  • Page 9 HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio.
  • Page 10 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
  • Page 11 No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço. Customer self repair 11...
  • Page 12 Customer self repair 12...
  • Page 13 Customer self repair 13...
  • Page 14 Customer self repair 14...
  • Page 15 Customer self repair 15...

  • Page 16: Illustrated Parts Catalog

    Illustrated parts catalog Storage blade components For up-to-date spare parts information, see either of the following websites: • HP PartSurfer website (http://partsurfer.hp.com/search.aspx) • HP Parts Store website (http://h20141.www2.hp.com/Hpparts/Default.aspx) Item Description Spare part Customer self number repair (on page FBWC capacitor pack...
  • Page 17 Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.
  • Page 18 Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
  • Page 19 Illustrated parts catalog 19...

  • Page 20: Removal And Replacement Procedures

    Removal and replacement procedures Required tools You need the following items for some procedures: • T-10 Torx screwdriver • Diagnostics Utility ("Array Diagnostic Utility" on page 48) Safety considerations Before performing service procedures, review all the safety information. Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts.

  • Page 21: Storage Blade Warnings And Cautions

    This symbol on an RJ-45 receptacle indicates a network interface connection. WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into this receptacle. This symbol indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists.
  • Page 22 Power down the partner server blade In systems that use the storage blade as external data storage, be sure that the partner server blade is the first unit to be powered down and the last to be powered back up. Taking this precaution ensures that the system and the OS are shut down in an orderly manner.

  • Page 23: Avoiding Equipment Damage And Data Loss

    Partnered with a half-height server blade Partnered with a full-height server blade Place the storage blade on a flat, level work surface. Avoiding equipment damage and data loss To avoid possible equipment damage and data loss when performing service on the storage blade, remove the following components and store them in a static-free environment any time the access panel must be removed: •...
  • Page 24 Remove the drives Use this procedure to remove the drives when servicing other components. To replace a failed or broken drive, see "Drive (on page 28)." WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
  • Page 25 Remove the FBWC module Use this procedure to remove the FBWC module when servicing other components. To replace a failed or broken module, see "FBWC module (on page 30)." WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

  • Page 26: Remove The Access Panel

    The drive drawer and cable spool are not shown for clarity. Place the module in a static-free environment. When the service procedures are complete, install the module by reversing the removal procedure. Remove the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

  • Page 27: Drive Blank

    CAUTION: Do not operate the storage blade with the access panel open or removed. Operating the storage blade in this manner results in improper airflow and improper cooling that can lead to thermal damage. To install the component: Place the access panel on top of the storage blade. Allow the panel to extend past the rear of the storage blade approximately 0.8 cm (0.2 in).

  • Page 28: Drive

    Remove the drive blank. To replace the component, reverse the removal procedure. Drive WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, properly ground the storage blade before beginning any installation procedure.

  • Page 29: Fbwc Capacitor Pack

    Open the drive drawer. Remove the drive. To replace the component, reverse the removal procedure. FBWC capacitor pack WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, properly ground the server blade before beginning any installation procedure.

  • Page 30: Fbwc Module

    To remove the component: Back up all data on the storage blade. Power down the partner server blade (on page 22). Remove the storage blade (on page 22). Remove the access panel (on page 26). Disconnect the FBWC capacitor pack cable from the system board, and then remove the component. To replace the component, reverse the removal procedure.

  • Page 31: Front Panel

    Open the drive drawer. Extend the drawer to gain access to the FBWC module. Remove the cache module from the system board. The drive drawer and cable spool are not shown for clarity. IMPORTANT: To avoid possible damage to the storage blade, be sure that the FBWC module is fully seated before installing the retaining screw.

  • Page 32: Led Panel

    CAUTION: To prevent damage to electrical components, properly ground the storage blade before beginning any installation procedure. Improper grounding can cause ESD. To remove the component: Power down the partner server blade (on page 22). Remove the storage blade (on page 22). Remove the front panel.

  • Page 33: System Board

    Tilt the LED panel away from the front of the storage blade until the retaining clips are clear of the back of the LED panel, and then remove the LED panel. To replace the component, reverse the removal procedure. System board WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
  • Page 34 Remove the pass-through cable cover from the drive drawer. Remove the capacitor cover. IMPORTANT: The capacitor cover screw is longer than the remaining system board screws. CAUTION: The pass-through cable is under tension. Hold the end of the cable firmly when removing, and guide the cable back to the coiled position in the chassis.
  • Page 35 Remove the pass-through board and cable from the drive drawer. CAUTION: To avoid damage to the cable spool guides, do not pull them outwards. To remove the pass-through cable from the carrier, pull the cable spool guides toward you with both index fingers, and then push the cable spool away from you with both thumbs.
  • Page 36 Remove the system board. To replace the component: Install the system board. Install the pass-through cable in the carrier. Be sure to route the cable under the chassis support rail. Install the pass-through board and cable in the drive drawer. Install the capacitor cover.

  • Page 37: Drive Drawer

    Install the storage blade. Power up the partner server blade. After you replace the system board, you must re-enter the product identification and serial number in the Onboard Administrator using the command line. The Onboard Administrator CLI can be accessed locally from a laptop connected to a serial port connector on the rear of the Onboard Administrator module or remotely through a Telnet or SSH session.
  • Page 38 Remove the pass-through cable cover from the drive drawer. CAUTION: The pass-through cable is under tension. Hold the end of the cable firmly when removing, and guide the cable back to the coiled position in the chassis. Remove the pass-through board and cable from the drive drawer. Removal and replacement procedures 38...

  • Page 39: Drive Drawer Slide Assemblies

    Remove the drive drawer. To replace the component, reverse the removal procedure. CAUTION: Be sure the pass-through board is fully installed before installing the drive drawer. Otherwise, damage may occur to the pass-through board or drive drawer. Drive drawer slide assemblies WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
  • Page 40 Top slide assembly Bottom slide assembly Remove the slide assemblies from the chassis: Removal and replacement procedures 40...

  • Page 41: Enclosure Release Latch Assembly

    Top slide assembly Bottom slide assembly To replace the component, reverse the removal procedure. Enclosure release latch assembly WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, properly ground the server blade before beginning any installation procedure.
  • Page 42 to thermal damage. To remove the component: Back up all data on the storage blade. Power down the partner server blade (on page 22). Remove the storage blade (on page 22). Remove all drives ("Remove the drives" on page 24). Remove the access panel (on page 26).
  • Page 43 Remove the failed enclosure release latch assembly. To replace the component, reverse the removal procedure. Removal and replacement procedures 43...

  • Page 44: Component Identification

    Component identification Front panel components Item Description Product information tag LED panel Drive drawer release latch Drive drawer handle Storage blade locking lever* * Removing the storage blade from the enclosure removes power from the drives. Component identification 44...

  • Page 45: Front Panel Leds

    Front panel LEDs Item Description Status UID LED Blue = Identified Off = Not identified System health LED* Green = Normal operation Flashing amber = No partner blade, or not yet recognized Solid amber = Degraded condition Flashing red = System critical Red = Drive over-temperature triggered shutdown Drive fault LED...

  • Page 46: Sas And Sata Drive Bay Numbers

    SAS and SATA drive bay numbers SAS and SATA drive LEDs Item Description Fault/UID LED (amber/blue) Online LED (green) SAS and SATA drive LED combinations Online/activity Fault/UID LED Interpretation LED (green) (amber/blue) On, off, or flashing Alternating amber The drive has failed, or a predictive failure alert has been received and blue for this drive;...
  • Page 47 Online/activity Fault/UID LED Interpretation LED (green) (amber/blue) The drive is online, but it is not active currently. Amber, flashing Do not remove the drive. Removing a drive may terminate the Flashing regularly regularly (1 Hz) current operation and cause data loss. (1 Hz) The drive is part of an array that is undergoing capacity expansion or stripe migration, but a predictive failure alert has been received...

  • Page 48: Diagnostic Tools

    From within HP Insight Diagnostics Array Diagnostic Utility The HP Array Diagnostics Utility is a web-based application that creates a report of all HP storage controllers and disk drives. This report provides vital information to assist in identifying faults or conditions that may require attention.

  • Page 49: Specifications

    Specifications Environmental specifications Specification Value Temperature range* 10°C to 35°C (50°F to 95°F) Operating Maximum rate of change is 10º C/hr (50º F/hr) -30°C to 60°C (-22°F to 140°F) Storage Maximum rate of change is 20º C/hr (68º F/hr) Relative humidity** 20% to 80% relative humidity (Rh), 28º...

  • Page 50: Acronyms And Abbreviations

    Acronyms and abbreviations Array Diagnostics Utility Command Line Interface Customer Self Repair FBWC flash-backed write cache HP SIM HP Systems Insight Manager iLO 2 Integrated Lights-Out 2 Integrated Management Log serial attached SCSI SATA serial ATA small form-factor Systems Insight Manager...

  • Page 51: Documentation Feedback

    Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:docsfeedback@hp.com). Include the document title and part number, version number, or the URL when submitting your feedback.

  • Page 52: Index

    Index access panel 26 illustrated parts catalog 16 ADU (Array Diagnostic Utility) 50 installing the access panel 27 Integrated Management Log (IML) 49 bezel 33 LED panel 33 LED, health 46 LED, internal health 46 cache module 31 LEDs 45, 47 components 16, 20, 45 LEDs, drive 47, 48 components, identification 16, 45...
  • Page 53 tools 20, 49 UID LED 46 warnings 21 warranty 5 Index 53...

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