Panasonic WH-0M1101A Operating Instructions Manual
Panasonic WH-0M1101A Operating Instructions Manual

Panasonic WH-0M1101A Operating Instructions Manual

Hearing hub

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MEM ORY
PAIR ING
Thank you for purchasing a Panasonic Hearing Hub. This product is a Bluetooth
medium between Panasonic's wireless digital hearing instruments and other electronic devices like
®
Bluetooth
enabled mobile phones and external audio sources. The two main purposes of audio streaming
are phone usage and audio entertainment including digital audio players and TV. The Hearing Hub delivers
crystal-clear sound directly to your hearing instruments wirelessly. Further, the Hearing Hub allows you to
change the volume level and switch memory programs of your hearing instrument wirelessly.
Please be aware that you cannot use your wireless digital hearing instrument and Hearing Hub in the
following cases:
•Outside the United States
•While in flight
For safe and reliable operation, it is important that you read this manual thoroughly and fully understand the
operating procedures before attempting to set up and operate the Hearing Hub. Failure to follow the
operating instructions may result in poor performance of the product or even can result in serious and
sometimes permanent bodily injury.
If you have any questions, consult the dispenser where you purchased your hearing instrument and Hearing Hub.
The Limited Warranty document is enclosed together in the package. Keep it in a secure place. Make sure
that it is properly completed, signed with the authorized dispenser's name, and filled in with date of original
purchase, name of dispenser and other important information.

Operating Instructions

Hearing Hub
WH-0M1101A
Model No.
®
device, designed to act as a
•If you are fitted with a cardiac pacemaker.

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Table of Contents
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Summary of Contents for Panasonic WH-0M1101A

  • Page 1: Operating Instructions

    MEM ORY PAIR ING WH-0M1101A Model No. ® Thank you for purchasing a Panasonic Hearing Hub. This product is a Bluetooth device, designed to act as a medium between Panasonic’s wireless digital hearing instruments and other electronic devices like ® Bluetooth enabled mobile phones and external audio sources.
  • Page 2 Panasonic Corporation of North America Hearing Hub. Healthcare Group If more than one person is using a Panasonic One Panasonic Way, 1H-6, Secaucus, NJ 07094 wireless device sharing the same wireless ID Telephone No. 1-888-422-6309 in the same area, the performance of the hearing instruments can be affected.
  • Page 3: Table Of Contents

    Table of contents Before Use ® Package contents ........5 General Bluetooth description....20 Safety precautions........6 Device description ........22 Care and handling instructions ....17 Neckloop antenna ........24 Product description ........18 Operations Charging (Charge the battery immediately Make and receive calls on mobile phone after purchase)..........
  • Page 4 Table of contents (Continued) Listen to music Listen to music (External input terminal) ......61 Voice memo recording Record audio data (Voice memo recording) ......64 Listen to recorded audio data ....68 Protect audio files ........70 Hearing Hub reset ........71 LED indicator..........
  • Page 5: Package Contents

    Package contents The Panasonic Hearing Hub comes with the following items. If there are any missing or defective items, please inform your dispenser. Operating Instructions Charger cradle Audio cable (Length 1.0 m) QTY: 1 QTY: 1 Easy Guide Option (sold-separately) Consult your dispenser.
  • Page 6: Safety Precautions

    Safety precautions Follow the instructions below to reduce the risk of personal injury or damage to your Hearing Hub. The following symbols are used throughout this document, and contain important differences regarding the probability of serious injury. These definitions are as follows: WARNING Indicates a potentially hazardous situation that could result in death or serious injury.
  • Page 7 WARNING This device is equipped with a high-capacity rechargeable lithium-ion battery. Do not expose to fire or extreme heat. Do not use or leave in a high temperature environment. Failure to follow this warning can result in battery leakage, overheating, ignition, or explosion.
  • Page 8 Safety precautions (Continued) WARNING Do not let others use your Hearing Hub. Inappropriate use of the Hearing Hub could trigger the hearing instrument to emit loud sounds, which may result in serious damage to the ear. Do not let children play with your wireless device and other components. Keep them out of reach of children.
  • Page 9 WARNING Do not use your wireless device in the hospital or near medical equipment. Electromagnetic interference (EMI) emitted by your Hearing Hub can interfere with the normal operation of medical monitors and other hospital devices. Medical device malfunction can inadvertently affect the various medical devices and consequently disrupt operations or cause accidents.
  • Page 10 Safety precautions (Continued) WARNING Do not use the Hearing Hub if you are fitted with a pacemaker. Your Hearing Hub may affect pacemaker functioning. Pacemakers can be susceptible to interference from radio waves. Turn off the Hearing Hub if you are around somebody wearing a pacemaker or while in hospitals, where an active wireless device could interfere with other equipment and pacemakers.
  • Page 11 WARNING Do not modify or disassemble your wireless device. Violation of this warning could cause a fire, personal injury or seriously damage your Hearing Hub. Consult with your dispenser if your Hearing Hub needs to be adjusted or repaired. Contact your dispenser if you have encountered unexpected behavior of your Hearing Hub.
  • Page 12 Safety precautions (Continued) WARNING Only use the supplied AC cord and AC adaptor. The use of any other AC cord and AC adaptor can cause a shock hazard or fire. In the event of an abnormal event or a malfunction such as those listed below, disconnect the AC cord plug from the outlet or turn off the Hearing Hub.
  • Page 13 WARNING Do not touch the AC adaptor during a thunderstorm. Unplug the AC cord and charger cradle during lightning storms to avoid electric shock or fire. Do not connect the positive “+” and negative “-” terminals of the charger cradle with a metal object. Do not leave the charger cradle in places subject to extremely high temperatures.
  • Page 14 Safety precautions (Continued) WARNING Handle the neckloop antenna carefully. When you are hanging the Hearing Hub around your neck, choking and strangulation can occur when the neckloop antenna accidentally gets caught on something or get tangled around the neck and cause you to choke. Do not twirl, spin, or play with your neckloop antenna to avoid the possibility of accidentally hitting someone with your neckloop antenna.
  • Page 15 CAUTION Keep your wireless device away from excessive moisture and extreme temperatures. Do not leave your wireless device inside a vehicle including a trunk or in places ° ° where the temperature may exceed 140 F (60 C), such as on a car dashboard, window sill, or behind a glass that is exposed to direct sunlight or strong ultraviolet light for extended periods of time.
  • Page 16 Safety precautions (Continued) CAUTION Do not use your wireless device near any equipment that emits high frequency radio waves or generates a strong magnetic field. Your hearing instrument may emit acoustic feedback, which can result in damage to the ear. Stop using your wireless device or get them out of electromagnetic fields. Turn off your wireless device while undergoing any kind of electromagnetic treatment such as X-Rays, Magnetic Resonance Imaging (MRI), Computerized Axial Tomography (CAT), Electroencephalogram (EEG), Electrocardiogram (ECG), Short-Wave Diathermy,...
  • Page 17: Care And Handling Instructions

    Care and handling instructions CAUTION For proper care and handling of your Hearing Hub, be sure to read and follow the instructions below. Preventive maintenance can help extend the life span of the Hearing Hub. Do not drop, hit or shake the Hearing Hub. Do not subject it to high impact, vibration, or shock loads. Drops and impacts can cause scratches, cracks and physical damage.
  • Page 18: Product Description

    Product description The features, benefits and functions of the Hearing Hub are outlined below. Listen to TV audio Operate your hearing (P. 39) instrument (P. 32) Hearing ® Bluetooth instrument Make and Audio ® Bluetooth receive calls Transmitter* on mobile phone ®...
  • Page 19 1. Operate the hearing instrument Volume adjustment (P. 33) Memory switch (P. 35) Remaining battery power of the hearing instrument (P. 36) 2. The Hearing Hub allows you to hear the audio from TV and phones clearly. 2-1. Listen to TV audio (Pairing is required) (P. 39) 2-2.
  • Page 20: General Bluetooth ® Description

    ® The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Panasonic Corporation is under license. Other trademarks and trade names are those of their respective owners. ® You need a Bluetooth enabled device.
  • Page 21 ® Bluetooth device name ® The Bluetooth device name is used to identify a device when searched and registered. ® The Bluetooth device name of Hearing Hub is HABT01. The name may vary depending on device model. HABT01 The name may vary depending by device model. For example, only part of the name is displayed due to limited space of the field, or a device name was changed due to the name change function.
  • Page 22: Device Description

    Device description 1. Neckloop antenna It is a built-in antenna (intermediary device around the neck) that stabilizes the communication with the hearing instrument and enhances the sound quality. CHARGE MEMO LOCK 2. LED 1 The green LED indicates the status that the PHONE Hearing Hub is in phone mode.
  • Page 23: Voice Memo Recording

    6. Volume key 14. Pairing key It adjusts the volume level. It pairs the Hearing Hub and Bluetooth ® enabled devices. 7. Send key 15. Battery power-left notification key It answers incoming calls or makes calls. It notifies you of the remaining battery power 8.
  • Page 24: Neckloop Antenna

    Neckloop antenna Safety mechanism Cover Neckloop antenna Length adjustment mechanism (rubber slider) Length adjustment Slide the rubber slider up or Connector pin down to the proper length. Hook Length adjustment mechanism (rubber slider) CAUTION The neckloop antenna has a safety mechanism that reduces the risk of tangled neckloop antenna and associated risks.
  • Page 25 How to attach the hook to put the neckloop antenna ends back together Move the outer cover. Attach the connector pins to Move the outer cover to the right side, so each other. the safety mechanism comes out. Insert completely. Toward the Hearing Hub Toward the rubber main unit...
  • Page 26: After Purchase)

    Charging (Charge the battery immediately after purchase) LED 1 DC plug AC cord connector Outlet MEM ORY PAIR ING Charger cradle AC cord plug AC adaptor WARNING: Use only specified AC adaptor. Insert the DC plug into the Insert completely. LED 1 turns orange while charging.
  • Page 27: Charging

    When the battery of the Hearing Hub is running low, LED 1 is blinking orange. LED 1 (orange) CHARGE MEMO LOCK Recharge your Hearing Hub according to the instructions in Page 26. PHONE PLAY STOP REC MEMORY PAIRING Hearing Hub in use LED indicator Status LED 1...
  • Page 28: Proper Way To Wear Or Carry Your Hearing Hub

    Proper way to wear or carry your Hearing Hub Put the neckloop antenna around your neck. Use your Hearing Hub as shown in the illustrations below. Hanging loosely around your neck Holding in your hand Following cases Following cases Listen to TV audio Adjust your hearing instrument Make and receive calls Record audio data with voice memo...
  • Page 29 For wireless connection between the Hearing Hub and hearing instrument, very weak radio waves are used. The low-intensity radio waves get even weaker with distance from the source. Signal quality between the hearing instrument and the Hearing Hub can vary depending on where they are placed, the direction they are facing, or the presence of electromagnetic noise and interference.
  • Page 30: Turn On/Off Hearing Hub

    Turn on/off Hearing Hub When the Hearing Hub is powered on, LED 1 To turn on the Hearing Hub, slide the and LED 2 will turn orange simultaneously. power/hold switch to POWER ON. LED 1 To turn off the Hearing Hub, slide the power/hold switch to POWER OFF.
  • Page 31: Put Hearing Hub In Key Lock Mode

    Put Hearing Hub in key lock mode The hold function (Power/Hold switch) helps prevent unintentional operation or adjustment. The volume key and memory key are disabled in key lock mode. The send key and end key still function to To put the Hearing Hub in key lock mode answer and end calls while the Hearing Hub Slide the power/hold switch to is in key lock mode.
  • Page 32: Monaural/Binaural Switch

    Monaural/Binaural switch You can select the left ear, right ear, or both ears for the following operations on your hearing instrument: Volume control Memory program Battery power-left notification Volume key Adjusts the volume CHARGE MEMO LOCK Monaural/Binaural switch L : The above operations PHONE are enabled for the Battery power-left...
  • Page 33: Volume Adjustment

    Volume adjustment Volume adjustment while hearing through the microphone of the hearing instrument The volume control provides 24 adjustable Use the volume keys to turn the volume volume levels. Each time the volume key is up or down. pressed, the hearing instrument makes a buzzing sound for every notification.
  • Page 34 Volume adjustment (Continued) Adjust the notification alert sound You can adjust the volume level of the Pressing and holding the battery power- notification alert for the following functions: left notification key for at least 3 seconds, The remaining battery power of the press the volume keys to turn the volume hearing instrument is notified.
  • Page 35: Memory Switch

    Memory switch The memory key allows you to switch The memory key is used to switch between situations (programs) depending between memory programs. on surrounding conditions. The number of memory programs varies Memory 1 depending on the type of hearing (The hearing CHARGE MEMO LOCK instrument.
  • Page 36: Remaining Battery Power Of The Hearing Instrument

    Remaining battery power of the hearing instrument How you get to know the remaining battery power of your hearing instrument Press the battery power-left notification key near your ear, so you can check the remaining battery power of your hearing instrument. Almost full Chimes once Half...
  • Page 37: Hearing Instrument Reset

    Hearing instrument reset In case of binaural hearing instruments, the memory switch and volume control may work only on one ear depending on the communication status of the Hearing Hub. If this occurs, reset your hearing instrument by following the instructions below. Reset the hearing instrument on the Hearing Hub Wearing the neckloop antenna, press and hold the memory key for about 10 seconds.
  • Page 38 Hearing instrument reset (Continued) Reset with your hearing instrument Turn off your hearing Turn the hearing instrument instrument. back on again. Fully open up the battery compartment Completely close the battery by pulling the edge of the swing-out door compartment by swinging the door until outward.
  • Page 39: Listen To Tv Audio Listen To Tv Audio (Pairing)

    Listen to TV audio (Pairing) ® To listen to TV audio, you need to complete the Bluetooth pairing procedure between the Hearing Hub and Audio Transmitter* as a prerequisite. Pairing procedure Place the Hearing Hub within Press and hold the paring key of 19.7 inches (50 cm) from the the Hearing Hub for about 5 Audio Transmitter*...
  • Page 40 Listen to TV audio (Pairing) (Continued) Press and hold the paring key of Make sure that the pairing the Audio Transmitter* procedure has been completed. about 5 seconds. This process may take up to 45 seconds to complete. The rapid blinking (5 times per second) of LED 1 and LED 2 will shut off.
  • Page 41 Pairing instructions Pairing failed. ® If the Hearing Hub cannot find the Bluetooth device within 120 seconds, the pairing procedure will be cancelled. For the connection timeout, see the instructions that came with ® the Bluetooth enabled device. To cancel the pairing procedure, press the paring key again. To delete the registered information, first hold the paring key down, turn on the Hearing Hub then keep holding the paring key for approximately 10 seconds.
  • Page 42: Listen To Tv Audio (Prerequisite)

    Listen to TV audio (Prerequisite) ® Bluetooth pairing with the Audio Transmitter* must be completed. You can hear the sound on TV through the Audio Transmitter* CHARGE MEMO LOCK ® Bluetooth PHONE PLAY STOP REC MEMORY PAIRING Hearing HEARING Audio Transmitter* INSTRUMENTS instrument Connection instructions...
  • Page 43: Listen To Tv Audio (Operation)

    Listen to TV audio (Operation) Listening to TV audio LED 2 CHARGE MEMO LOCK TV key PHONE Connection indicator Audio Transmitter* PLAY STOP REC MEMORY PAIRING Press the TV key. You can hear TV audio from your hearing instrument in several seconds. ®...
  • Page 44 Listen to TV audio (Operation) (Continued) Volume adjustment Mix left and right audio channels You can adjust the TV audio volume by You can switch between stereo binaural following the instructions below. hearing and L/R mix. In binaural stereo hearing, one channel is differentiated from Use the volume keys to turn the volume up the other.
  • Page 45: Make And Receive Calls On Mobile Phone

    Make and receive calls on mobile phone (Pairing) ® ® To use with your Bluetooth mobile phone, you need to complete the Bluetooth pairing ® procedure between the Hearing Hub and your Bluetooth mobile phone as a prerequisite. Pairing procedure Place the Hearing Hub within Press and hold the paring key of 19.7 inches (50 cm) from your...
  • Page 46 Make and receive calls on mobile phone (Pairing) (Continued) Open the “Settings” or “Tools” Your mobile phone will confirm option on your mobile phone. pairing and automatically Choose “Bluetooth”, then select connect to the Hearing Hub. ® “Add New Device” or “Search”. Make sure that the Bluetooth pairing procedure has been See the instructions that came with the...
  • Page 47 After the mobile phone has been successfully registered (paired) with the Hearing Hub, the Hearing Hub will automatically reconnect to your phone. ® Normally, the first time a Bluetooth device is used with the Hearing Hub, a one-time pairing connection must be established. The pairing connection is only required for the first use, and does not need to be repeated for subsequent usage.
  • Page 48: Make And Receive Calls On Mobile Phone

    Make and receive calls on mobile phone (Prerequisite) ® Bluetooth pairing with your mobile phone must be completed. You can make and receive calls from your mobile phone through Hearing Hub. You can talk on the phone by using your hearing instrument and the microphone of the Hearing Hub.
  • Page 49: Make And Receive Calls On Mobile Phone (Operation)

    Make and receive calls on mobile phone (Operation) Put the Hearing Hub into standby mode. See the instructions that came with the Note: mobile phone. The Hearing Hub is connected to the mobile The two devices must be paired. Turn on ®...
  • Page 50 Make and receive calls on mobile phone (Operation) (Continued) Receive calls You will get notification While you receive incoming calls, LED 1 is slowly blinking green once per 2-3 ringtones for incoming calls seconds. from your hearing instrument. Press the end key to reject an incoming While incoming calls are being received, call without answering.
  • Page 51 Make calls Dial the numbers. When done talking, hang up by Depending on the make and model of pressing the end key. mobile phones, you might need to set up or operate your mobile phone, so you can pick up the call from your mobile phone CHARGE MEMO LOCK and switch it to Hearing Hub.
  • Page 52 Make and receive calls on mobile phone (Operation) (Continued) Volume adjustment You can adjust the phone volume such as ringtone, ringback tone and conversation by following the instructions below. Use the volume keys to turn the volume up or down. The volume control provides 17 adjustable volume levels.
  • Page 53: (Pairing)

    Make and receive calls on landline phone (Pairing) ® ® To use with your Bluetooth landline phone, you need to complete the Bluetooth pairing ® procedure between the Hearing Hub and your Bluetooth landline phone as a prerequisite. Pairing procedure Place the Hearing Hub within Press and hold the paring key of 19.7 inches (50 cm) from the...
  • Page 54 Make and receive calls on landline phone (Pairing) (Continued) ® Put the Bluetooth landline phone into pairing mode. ® See the instructions that came with the Bluetooth landline phone. If you are prompted for passkey, enter “0000”. ® Make sure that the Bluetooth pairing procedure has been completed.
  • Page 55: Make And Receive Calls On Landline Phone (Prerequisite)

    Make and receive calls on landline phone (Prerequisite) ® Bluetooth pairing with your landline phone must be completed. You can make and receive calls from your landline phone through Hearing Hub. You can talk on the phone by using your hearing instrument and the microphone of the Hearing Hub.
  • Page 56 Make and receive calls on landline phone (Prerequisite) (Continued) Proper use of a microphone When you talk, hang your Hearing Hub around your neck, as shown in the illustration. If the surrounding is noisy, position the microphone close to your mouth. Depending on where the microphone is located or facing, voice communications might be interrupted.
  • Page 57: Make And Receive Calls On Landline Phone (Operation)

    Make and receive calls on landline phone (Operation) Put the Hearing Hub into standby mode. The two devices must be paired. Turn on Note: the Hearing Hub, so it will automatically The Hearing Hub is connected to the landline ® connect to the Bluetooth landline ®...
  • Page 58 Make and receive calls on landline phone (Operation) (Continued) Receive calls You will get notification alert When done talking, hang up by from the Hearing Hub. pressing the end key. While incoming calls are being received, LED 1 is rapidly blinking green 5 times per second.
  • Page 59 Make calls Dial the numbers on the Wait until someone answers the ® Bluetooth landline phone. call. When you hear the ringback When done talking, hang up by tone from your hearing pressing the end key. instrument, go to the next step. Press the send key.
  • Page 60 Make and receive calls on landline phone (Operation) (Continued) Volume adjustment You can adjust the phone volume such as ringtone, ringback tone and conversation by following the instruction below. Use the volume keys to turn the volume up or down. The volume control provides 17 adjustable volume levels.
  • Page 61: (External Input Terminal)

    Listen to music (External input terminal) You can listen to music on your hearing instrument by connecting an audio device to the Hearing Hub. For connection, use the supplied audio cable (M3 plug). If the cable jack does not fit into the terminal of the audio device, you need to purchase a compatible plug separately. Listening to music Stop listening to music Audio device...
  • Page 62 Listen to music (External input terminal) (Continued) Volume adjustment Adjust the music volume by following the instructions below. Use the volume keys to turn the volume up or down. The volume control provides 17 adjustable volume levels. A notification sound is not made from the hearing instrument.
  • Page 63 Mix left and right audio channels You can switch between stereo binaural hearing and L/R mix. In binaural stereo hearing, one channel is differentiated from the other. The split audio is directed from one stereo channel to one ear and from the other channel to the other ear. In the Hearing Hub, the binaural stereo mode is set as default.
  • Page 64: (Voice Memo Recording)

    Record audio data (Voice memo recording) The following audio data can be recorded in the Hearing Hub. Microphone sound of the Hearing Hub* Phone conversation TV audio* Audio from external devices* Number of audio files: Up to 5 files* Recording time: 2 minutes 40 seconds per file Write-protection: Up to 4 files *1 The microphone should be located toward the sound source.
  • Page 65 Privacy laws and notice requirements for electronic recording of telephone conversations There are both federal and state statutes governing the use of electronic, mechanical or other device recordings. The Federal Communications Commission (FCC) and many states have strict rules about recording telephone conversations. When the person answers, let the caller know right away that you are recording the call.
  • Page 66 Record audio data (Voice memo recording) (Continued) Indemnity Panasonic is not liable for any recording failures resulting from Hearing Hub malfunction.
  • Page 67 Recording instructions Press and hold the record key Press the stop key to stop for at least one second. recording. Stop key CHARGE MEMO LOCK PLAY STOP REC MEMORY PAIRING PHONE LED 3 A notification alert is emitted from the Record key PLAY STOP REC hearing instrument, and recording will be...
  • Page 68: Listen To Recorded Audio Data

    Listen to recorded audio data You can listen to recorded audio data through the Hearing Hub. If you want to play a specific audio file, just press the play key, so you can skip the current audio file. Instructions Press the play key. To stop playing, press the stop key.
  • Page 69 Volume adjustment You can adjust the playing sound volume by following the instruction below. Use the volume keys to turn the volume up or down. The volume control provides 17 adjustable volume levels. A notification sound is not made from the hearing instrument. Press and hold the volume key, so the volume is consecutively changing by itself at 1-second interval.
  • Page 70: Protect Audio Files

    Protect audio files You can write-protect your recorded audio data. Write-protect recorded audio Cancel write-protection data Press and hold the memory key Press and hold the memory key for at least one second while for at least one second while playing audio data that is write- playing audio data that is not protected.
  • Page 71: Hearing Hub Reset

    Hearing Hub reset If the Hearing Hub suddenly does not work for some reason, reset it by following the instructions below. Press the reset button on the back of the Hearing Hub. Press the reset button until it clicks by poking a toothpick or something sharp, as shown in the illustration.
  • Page 72: Led Indicator

    LED indicator LED 1 LED 2 Green: Telephone mode Green: TV mode CHARGE MEMO LOCK Orange: Remaining battery power, Orange: Write-protect status of recorded data charging status PHONE LED 3 PLAY STOP REC Status of voice memo recording. MEMORY PAIRING HEARING INSTRUMENTS LED 1 (Orange: Charged/charging)
  • Page 73 LED 1 (Orange: Remaining battery power/In use) LED indicator Status Descriptions Blinking once per 2–3 Running low on power. You have 7 minutes of power seconds. remaining (Varies depending on operating conditions). Blinking twice per Completely drained. Recharge your Hearing Hub second.
  • Page 74 LED indicator (Continued) LED 1 (Green: Phone mode) LED indicator Status Descriptions Blinking once per 2–3 Connected with a phone through Either a mobile or landline phone is ® seconds. being connected through Bluetooth ® Sending a call Bluetooth Talking Sending a call or talking on either a mobile or landline phone.
  • Page 75 LED 2 (Green: TV mode) LED indicator Status Descriptions Blinking once per 2–3 Connected with the Audio seconds. Transmitter* through ® Bluetooth The LED shuts off. Not connected with the Audio Transmitter* through ® Bluetooth Blinking twice per Connected with the Audio The Hearing Hub is too far away ®...
  • Page 76 LED indicator (Continued) LED 1 and LED 2 are simultaneously blinking green LED indicator Status Descriptions The LED is blinking 5 Pairing times per second. The LED comes on Registered information is being solid green for 3 deleted. seconds. The LED is blinking Connecting to the Audio once per second.
  • Page 77: Maintenance

    Maintenance Wipe clean with a dry cloth. When cleaning the Hearing Hub, wipe it gently with a soft cloth. Make sure that your cloth is clean and free of dirt and dust. Microphone Use enough caution when cleaning the microphone. Never poke it with a needle, toothpick or the like.
  • Page 78: Bluetooth ® Operation Instructions

    The Hearing Hub meets the security requirements of Bluetooth standards. However, security may not be enough due to usage conditions or settings. Panasonic is not responsible or liable for information leaks due to Hearing Hub malfunction or improper wireless connection. Available distance ®...
  • Page 79 Interference from other devices Some electronic devices, if located nearby, may interfere with proper behavior of the Hearing Hub. When you use your Hearing Hub, keep a distance of at least 16.4 feet (5 m) from a microwave oven and wireless LAN devices. The Hearing Hub may not work properly if there is a broadcast station in your area.
  • Page 80: Troubleshooting Guide

    Troubleshooting guide This section discusses a general approach to solving problems related to Hearing Hub handling and operations. The following table will help you narrow down the problem area, identify the source of the issue, and provide workarounds. If your problem is particularly sensitive or persistent, write down any error conditions encountered and detailed description, so your dispenser will figure out what’s going on with your Hearing Hub.
  • Page 81 Symptom Probable cause Corrective action/Workaround Page Slide the switch to POWER ON. The power/hold switch is POWER OFF. The battery is running low on Recharge the battery. The hearing charge. instrument does A neckloop antenna is not worn. Wear a neckloop antenna around not work.
  • Page 82 Troubleshooting guide (Continued) Symptom Probable cause Corrective action/Workaround Page You are not operating the Perform pairing again by referring to ® the manual that came with your Bluetooth enabled device ® properly. Bluetooth device. * If the device allows you to use the Advanced Audio Distribution Profile ®...
  • Page 83 Symptom Probable cause Corrective action/Workaround Page The Hearing Hub is too far away Make sure that your Hearing Hub is located within 98.4 feet (30 m) of the Audio from the Audio Transmitter* Transmitter* . Wireless communication is You cannot hear affected by indoor obstacles such as walls, any TV audio furniture and other objects.
  • Page 84 Troubleshooting guide (Continued) Symptom Probable cause Corrective action/Workaround Page The pairing has not been See instructions of “Make and completed. receive calls on mobile phone (Pairing)” or “Make and receive calls on landline phone (Pairing)”. The Hearing Hub is not connected The Hearing Hub must be ®...
  • Page 85 Symptom Probable cause Corrective action/Workaround Page The phone is OFF. ® Turn on the Bluetooth enabled Sending/ Receiving calls device. are disabled. The battery is running low. Recharge the battery. Your voice The surrounding is noisy. Position the microphone close to cannot be heard.
  • Page 86: Specifications

    Specifications Transport/Storage temperature -10 °C to 50 °C [14 °F to 122 °F] Transport/Storage relative humidity 20 % to 85 % Classification Internally powered equipment According to UL 60601-1:2003 R6.03 Battery Built-in rechargeable battery: DC 3.6 V Approx. 3 hours Battery charge time (Varies depending on operating conditions and other factors) Battery run...
  • Page 87 Operating temperature 0 °C to 40 °C [32 °F to 104 °F] Charging temperature 7 °C to 40 °C [44.6 °F to 104 °F] 59 mm (W) 101 mm (H) 28 mm (D) Dimensions (excluding neckloop antenna) (D)] Mass (including neckloop antenna) Approx.
  • Page 88: Warranty And Customer Service

    Make sure that it is filled in with date of original purchase, name of dispenser, and other important information. Keep it in a secure place. Customer Services Directory (United States) Obtain product information and operating assistance and locate the nearest dispenser by visiting our website at: http://www.panasonic.com/hearing You may also contact us directly at: 1-888-422-6309...
  • Page 89: Information

    Information Symbol Indications Symbol for “SERIAL Symbol for “THIS WAY Symbol for “KEEP NUMBER“ UP“ DRY” Symbol for “DATE OF Symbol for “HANDLE General symbol for MANUFACTURE“ WITH CARE” recovery/recyclable Symbol for Symbol for Symbol for “STACKING LIMIT BY “TEMPERATURE “MANUFACTURER“...
  • Page 90 Information (Continued) AC adaptor The rated input voltage of the AC adaptor is AC 110 V - AC 240 V. The AC adaptor must be used under the following condition: In the USA, the AC cord plug must be connected to an AC 120 V only.
  • Page 91: Fcc Compliance

    FCC compliance FCC ID: ACJ927152TX Contains FCC ID: ACJ927153TX This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 92 Dispenser phone: *The serial number is printed on the package label. [Distributor] Panasonic Corporation of North America Healthcare Group One Panasonic Way, 1H-6, Secaucus, NJ 07094 Telephone No. 1-888-422-6309 [Manufacturer] 247 Fukutake-ko, Saijo, Ehime 793-8510, Japan Printed in Japan YAH0M1101A-0 Panasonic Healthcare Co., Ltd.

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