To cancel an order
You can cancel a Pay-Per-View order free of charge up to 15 minutes after the event or movie
has started playing. You can cancel your order from the my PPV Orders screen or by following
the instructions below.
1. To cancel before the program begins:
i. Press
.
ii. Select the channel and time slot where you placed your order.
iii. Select Cancel my Order and enter your PIN in the confirmation window.
2. To cancel up to 15 minutes after the program has begun:
i. Press
.
ii. Select the channel and time slot where you placed your order.
iii. Press
.
iv. Select Cancel my Order and enter your PIN in the confirmation window.
Parental Control
Parental Control operate in conjunction with the Pay-Per-View function. Please refer to the
Controls and Limits section on page 38.
if the Parental Control are active:
1. You can disable your Controls and Limits settings by pressing
Administrator PIN.
2. To order content that is blocked by Parental Control, you will need your Administrator PIN.
3. To order content allowed by Parental Control, you can use either your Order PIN
or Administrator PIN.
For further information, visit videotron.com/terminal-support.
28
. You will need your