Troubleshooting
Before requesting service, make the following checks.
If the problem remains unresolved, consult your dealer for
instructions.
Humming noise is heard during playback.
• There are cords/cable from other appliances or fluorescent
light near the speaker's AC power supply cord. Turn these
appliances off or move them away from the speaker's AC
power supply cord.
Distorted sound when using the AUX IN input.
• High levels of input signal can cause sound distortion. Turn
down the volume of the connected external device to
reduce the input signal.
The Wi‐Fi LED does not stop blinking in WHITE and
RED, even after completely unplugging and
re‐booting the speaker.
• The speaker needs to be repaired. Consult service.
The Wi‐Fi LED keeps blinking WHITE.
• This speaker is not connected to the network. Check the
network connection.
Cannot connect to the network.
• This speaker can connect to routers set with security
modes WPA2, WPA/WPA2 mixed mode, or open. For
details on security supported by the router, refer to the
router's Owner's Manual.
• If your wireless router is set to hidden (Hide SSID broadcast),
disable hidden mode while you set up the network for this
speaker. Refer to your router's Owner's Guide for
additional information.
• Make sure that the multicast function on the wireless
router is enabled.
• WPS button may not work with your router. Try other
setup methods.
Unable to select this speaker as the output speaker.
• Make sure that the mobile device is connected to the same
HITACHI Allplay Adaptor User`s Guide
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