Page 1 Congratulations on your purchase of this VAIO(R) computer. Windows 8: The Basics About your VAIO computer’s configuration Parts Description To find out about the configuration of your VAIO computer, visit the Sony online support website. [Details] Setup Some features, options, and supplied items may not be available on your VAIO computer.
Page 2 The software described herein is governed by the terms of a separate user license agreement. Sony Corporation is not liable and will not compensate for any lost recordings made to your VAIO computer, external recording media, or recording devices or any relevant...
Page 3: Read This First
VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Welcome How to Use Congratulations on the purchase of this VAIO computer. This User Guide - Introduction Version provides you with limited information about your Windows 8: The Basics VAIO computer.
Page 4 * Design and content of the screen are subject to change. To get the complete version of the User Guide 1. Connect your VAIO computer to the Internet. [Details] 2. Exit this User Guide - Introduction Version. 3. Open the charms [Details] and select (Search).
Page 5 1. Internet 2. Modem 3. Router/access point 4. LAN cable (not supplied) 5. Wi-Fi(R) (Wireless LAN) To use the network (LAN) You can connect your VAIO computer to networks with a LAN cable. Connect one end of a LAN cable to the LAN port on the computer and the other end to your network. For detailed settings and devices required for LAN access, ask your network administrator.
Page 6 ^ Go to top Finding Support Information The Sony online support website provides instant access to information on commonly encountered problems. You can find support information such as the support website URL in Contact & Support on VAIO Care or the supplied Quick Start Guide.
Page 7 Overview 1. Tiles Select tiles to start apps, etc. You can add and arrange tiles to suit your preference. 2. Charms [Details] Search apps, files, and various computer settings including devices and wireless related items. To show the Start screen Touch operation Open the charms [Details]...
Page 8 ^ Go to top Searching/Starting Apps, Files, or Settings 1. Open the charms [Details] and select (Search). 2. Select Apps, Files, or Settings. 3. Enter a keyword in the Search box. 4. Select your desired app or file. ^ Go to top Checking Currently Running Apps Touch operation Swipe in from the left edge until a small app icon appears, then drag the icon back towards...
Page 9 Touch operation Display currently running apps [Details], touch your desired app icon, and swipe in from the left edge. Mouse operation Display currently running apps [Details] and drag your desired app icon from the left edge to the center. ^ Go to top Opening the App Menus Hint Open the app menus when an app is displayed on the computer screen.
Page 10 Closing Apps You can close currently running apps by following the instruction below. Touch operation Display your desired app on the computer screen and swipe your finger from the top-center edge to the bottom edge. Mouse operation Display your desired app on the computer screen, place the pointer at the top-center edge to change the pointer into the hand pointer, and drag the app to the bottom-center edge.
Page 11 Trademarks SONY and the SONY logo are registered trademarks of Sony Corporation. VAIO, the VAIO logo, and other Sony product or service names are trademarks or registered trademarks of Sony Corporation or any of its affiliates. Windows and the Windows logo are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Page 12: Checking Supplied Items
VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Checking Supplied Items How to Use Check all items packed with the product before use. Windows 8: The Basics AC adapter Power cord Parts Description Digitizer stylus*...
Page 13 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Parts and Controls on the Front How to Use Describes the features on the front of the VAIO computer, such as buttons and indicator lights. Windows 8: The Basics...
Page 14 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Parts and Controls on the Sides How to Use Describes the features on the sides of the VAIO computer, such as connection ports. Windows 8: The Basics...
Page 16 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Parts and Controls on the Bottom How to Use Describes the features on the bottom of the VAIO computer. Windows 8: The Basics Parts Description Setup...
Page 17 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Parts and Controls on the Back How to Use Describes the features on the back of the VAIO computer, such as connection ports. Windows 8: The Basics...
Page 18: Using The Lan Port
VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Using the LAN Port How to Use Before connecting a LAN cable to the LAN port, pull the port cover down as illustrated below. Windows 8: The Basics...
Page 19 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Using the Tilt Feet How to Use When using a LAN port [Details] or monitor port [Details], unfold the tilt feet. With your fingertip, pull up gently in the direction of the arrow, as shown below.
Page 20 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting How to Use the Pen <Digitizer stylus supplied models> How to Use Using the supplied pen (digitizer stylus), you can operate your VAIO computer intuitively, by Windows 8: The Basics touching the screen softly or tracing something on the screen.
Page 21 Push the button of the pen near the screen to start an app. （Active Crip[Details], Note Anytime for VAIO[Details]） Related Topic How to Use the Touch Screen<Touch screen equipped models> Clipping an Image Displayed on the Computer Screen (Active Clip) Making a Note (Note Anytime for VAIO) © 2012 Sony Corporation...
Page 22 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Replacing the Battery of the Pen <Digitizer stylus supplied models> How to Use Replace the battery when the pen (digitizer stylus) begins to function incorrectly. Windows 8: The Basics Based on usage of approximately 4 hours a day, expect to replace the battery every 18 months.
Page 23 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Replacing the Nib <Digitizer stylus supplied models> How to Use Replace with a new nib (supplied) if the writing is not smooth, or you wish to try another Windows 8: The Basics shape nib.
Page 24: Charging The Battery Pack
VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Charging the Battery Pack How to Use The battery pack can be charged even while you are using your VAIO computer when the computer is connected to a power source. The charging time may vary depending on Windows 8: The Basics operating conditions.
Page 25: Extending The Battery Life
VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Extending the Battery Life How to Use When your VAIO computer is running on battery power, you can extend the battery life using the following methods.
Page 26 If the battery pack quickly runs out of power after being fully charged or it has reached the end of its life, replace it with a new one. Contact an authorized Sony service/support center and replace the battery pack with a new one specified by Sony.
Page 27 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Notes on an Extended Battery Pack How to Use This topic explains battery charging behavior when an extended battery pack (not supplied) is attached to your VAIO computer in addition to the installed battery pack (the primary Windows 8: The Basics battery pack).
Page 28: Connecting A Power Source
VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Connecting a Power Source How to Use Connect your VAIO computer to an AC power source. Carefully read the precautions in Notes on Using the Power Source before connection.
Page 29 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Turning on Your VAIO Computer How to Use Turn on your VAIO computer to start Windows. Carefully read the precautions in Notes on Using the Power Source before turning on.
Page 30 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Shutting Down Your VAIO Computer How to Use Shut down your VAIO computer properly to avoid losing unsaved data. Windows 8: The Basics 1. Turn off any peripherals connected to your VAIO computer.
Page 31 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Restarting Your VAIO Computer How to Use After changing the settings or installing an app on your VAIO computer, you may be required to restart the computer.
Page 32 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Charge Indicator Status List How to Use The charge indicator light turns on or blinks differently according to conditions. Windows 8: The Basics Lit in orange The battery pack is charging.
Page 33: Using Sleep Mode
VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Using Sleep Mode How to Use In Sleep mode, all unnecessary devices of your VAIO computer are turned off, though some devices stay on to retain the computer’s state including data you are working on. Sleep Windows 8: The Basics mode is useful when you take a short rest, for example.
Page 34: Selecting A Power Plan
VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Selecting a Power Plan How to Use Power management helps you set up power plans to suit your requirements for power consumption. Windows 8: The Basics 1.
Page 35 Parts Description Notes on the AC adapter Setup Use the AC adapter supplied with your VAIO computer or with genuine Sony products. Network / Internet Do not use any other AC adapter as it may cause a malfunction. Do not connect the AC adapter to a power conversion device such as a travel power converter.
Page 36 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Notes on Sleep Mode How to Use Read the following precautions before using Sleep mode. Some apps may not support Sleep mode. When running such apps, exit them before Windows 8: The Basics placing your VAIO computer into Sleep mode.
Page 37 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Using the Optical Trackpad How to Use By moving your finger on the Optical Trackpad, you can move the pointer on the computer screen. Windows 8: The Basics With the pointer on your desired item or object, press the left button or the right button to execute various commands or display menus.
Page 38 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Disabling the Tapping Function on the Optical Trackpad How to Use You can disable the tapping function to avoid unintentional clicks caused by a light touch on the Optical Trackpad during the keyboard operations.
Page 39 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Adjusting the Optical Trackpad Sensitivity How to Use You can change the pointer speed by adjusting the Optical Trackpad sensitivity according to your preference. Windows 8: The Basics The more you decrease the sensitivity, the slower the pointer speed becomes.
Page 40 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Enabling/Disabling the Optical Trackpad How to Use You can enable/disable the Optical Trackpad on your VAIO computer. Windows 8: The Basics 1. Press and hold down the Fn key and press the F1 key.
Page 41: About The Touch Screen
VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting About the Touch Screen <Touch screen equipped models> How to Use The touch screen enables direct interaction with your VAIO computer using your finger(s). Windows 8: The Basics You can perform various gestures on the touch screen.
Page 42: How To Use The Touch Screen
VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting How to Use the Touch Screen <Touch screen equipped models> How to Use You can tap the touch screen or make a simple motion with your fingers to operate your Windows 8: The Basics VAIO computer.
Page 43 Slide your finger in short distance in the direction that the screen does not scroll. You can select an item, such as an app tile or a picture. Related Topic How to Use the Pen<Digitizer stylus supplied models> © 2012 Sony Corporation...
Page 44 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Enlarging the Text Size (DPI) <Touch screen equipped models> How to Use Changing the DPI to enlarge the text and icon size enables you to operate the touch screen Windows 8: The Basics easier.
Page 45 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Notes on Using the Touch Screen <Touch screen equipped models> How to Use Before using the touch screen, read the following precautions for correct use. Windows 8: The Basics Do not push the touch screen roughly.
Page 46 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Changing the Resolution (Size) of the Screen Image How to Use You can change the screen resolution to adjust the size of the characters and images on the computer screen.
Page 47 Security Other Operations Note If a device driver other than the one provided by Sony is used, the image will not be displayed and audio will not be heard. Always use the device driver provided by Sony Notifications for updates.
Page 48 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Connecting an External Display or Projector How to Use You can connect an external display (such as a computer display or a projector) to your VAIO computer with a display cable (not supplied).
Page 49: Selecting Display Modes
VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Selecting Display Modes How to Use You can switch the display output between the computer screen and an external display connected to your VAIO computer. Windows 8: The Basics 1.
Page 50: Using The Multiple Monitors Function
VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Using the Multiple Monitors Function How to Use The Multiple Monitors function allows you to distribute portions of your desktop across separate displays. Windows 8: The Basics For example, if you have an external display connected to the monitor port, the computer screen and the external display can function as a single desktop.
Page 51 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Raising the LCD Screen How to Use To use the keyboard, you need to raise the LCD screen. Windows 8: The Basics 1. Place your VAIO computer with the (Windows) button (1) on your side and hold the edge of the computer with your hand.
Page 52: Notes On The Lcd Screen
VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Notes on the LCD screen How to Use Read the following precautions for correct use of the LCD screen. The LCD screen is manufactured using high-precision technology. You may, however,...
Page 53 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Adjusting the Speakers Volume How to Use You can change the volume level of the speakers and headphones. Windows 8: The Basics To reduce the volume using the Fn key Parts Description 1.
Page 54: Connecting External Speakers Or Headphones
VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Connecting External Speakers or Headphones How to Use You can connect external sound output devices (such as speakers or headphones) to your VAIO computer. Windows 8: The Basics 1.
Page 55 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Changing the Sound Output Device How to Use If there is no sound coming from an external device connected to your VAIO computer, you need to change the device for sound output.
Page 56: Adjusting The Volume In Windows
VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Adjusting the Volume in Windows How to Use You can adjust the volume on each device and app from Control Panel. Windows 8: The Basics 1. Open Control Panel [Details] and select Hardware and Sound.
Page 57 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Connecting a High-Quality Digital Sound Output Device between Your VAIO Computer and a TV How to Use You can connect a high-quality home theater receiver or other surround sound decoder Windows 8: The Basics devices between your VAIO computer and a TV using an HDMI connection.
Page 58 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Playing Powerful and High-Quality Sound Using xLOUD/Clear Phase How to Use With xLOUD/Clear Phase, you can enjoy high-quality sound which is not only powerful but Windows 8: The Basics natural and clear.
Page 59 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Connecting the Noise Canceling Headphones <Noise canceling headphones supplied models> How to Use You can enjoy music by connecting the noise canceling headphones which reduce ambient Windows 8: The Basics noise to your VAIO computer.
Page 60 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Notes on Using the Noise Canceling Headphones <Noise canceling headphones supplied models> How to Use Before using the noise canceling headphones, read the following precautions for correct use.
Page 61: Connecting An External Drive
VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Connecting an External Drive How to Use Connect an external disc drive or hard disk drive to a USB port on your VAIO computer. Windows 8: The Basics 1.
Page 62: Using The Built-In Camera
VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Using the Built-in Camera <Built-in camera equipped models> How to Use You can make a video call through the Internet using the built-in camera and communication Windows 8: The Basics apps.
Page 63 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Notes on the Built-in Camera <Built-in camera equipped models> How to Use Do not scratch or soil the area on and around the built-in camera, as it may cause poor- Windows 8: The Basics quality images.
Page 64 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting About the Network (LAN) How to Use The network (LAN) enables you to connect your VAIO computer to the Internet and transfer data between the computer and other devices.
Page 65 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting About the Internet Connection Services How to Use The following types of Internet connection services are available. You can select from among the services according to your preference, for example, Windows 8: The Basics communication speed or a usage fee.
Page 66 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Connecting to the Internet with a Wired Connection How to Use Before using the Internet, you need to sign up with an Internet Service Provider (ISP) and set up devices required for connecting your VAIO computer to the Internet.
Page 67 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting About the Wi-Fi(R) (Wireless LAN) Standards How to Use Wi-Fi allows your VAIO computer to connect to a network through a wireless connection. Wi-Fi uses the following IEEE 802.11a/b/g/n standard, which specifies the type of technology Windows 8: The Basics used.
Page 68 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Starting Wi-Fi(R) (Wireless LAN) Communications How to Use You can establish Wi-Fi communications between your VAIO computer and an access point (not supplied). Windows 8: The Basics Before using Wi-Fi, make sure a Wi-Fi access point is on and operating.
Page 69 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Stopping Wi-Fi(R) (Wireless LAN) Communications How to Use You can stop Wi-Fi communications by following these steps. Windows 8: The Basics 1. Open the charms [Details] and select (Settings).
Page 70 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Disabling the Wi-Fi(R) (Wireless LAN) Function How to Use You can disable the Wi-Fi function by following these steps. Windows 8: The Basics 1. Open the charms...
Page 71 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting About a Security Key for Wi-Fi(R) (Wireless LAN) How to Use A security key is a security protocol for Wi-Fi that encrypts data transmitted on Wi-Fi. It is also referred to as an encryption key or a WEP (Wired Equivalent Privacy) key.
Page 72 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Notes on Using the Wi-Fi(R) (Wireless LAN) Function How to Use Before using the Wi-Fi function, read the following precautions for correct use. In some countries or regions, using the Wi-Fi products may be restricted by the local Windows 8: The Basics regulations.
Page 73 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting About the BLUETOOTH(R) Function How to Use You can establish wireless communications between your VAIO computer and other BLUETOOTH devices, such as another computer, a smartphone, a mobile phone, a headset, Windows 8: The Basics or a mouse.
Page 74 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Communicating with Another BLUETOOTH(R) Device such as a Mouse How to Use You can connect BLUETOOTH devices to your VAIO computer. Windows 8: The Basics For details on BLUETOOTH communication, see About the BLUETOOTH Function.
Page 75 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Stopping BLUETOOTH(R) Communications How to Use You can stop BLUETOOTH communications by following these steps. Windows 8: The Basics 1. Open the charms [Details] and select (Settings).
Page 76 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting About BLUETOOTH(R) Security How to Use The BLUETOOTH wireless technology has an authentication function, which allows you to control communication with other devices. Windows 8: The Basics The authentication function helps you prevent unwanted anonymous BLUETOOTH devices from accessing your VAIO computer.
Page 77 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Notes on Using the BLUETOOTH(R) Function How to Use Before using the BLUETOOTH function, read the following precautions for correct use. In some countries or regions, using the BLUETOOTH function may be restricted by the Windows 8: The Basics local regulations.
Page 78 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting About Built-In Sensors How to Use A built-in accelerometer, digital compass (magnetometer), and gyro sensor enable you to use the following functions. Windows 8: The Basics...
Page 79 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Notes on Built-In Sensors How to Use Before using built-in sensors, read the following precautions for correct use. Windows 8: The Basics Notes on using the built-in accelerometer...
Page 80 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting About One Touch (NFC) <NFC supported models> How to Use ワンタッチとは、NFC（近距離無線通信技術）機能を利用した機器接続機能です。 Windows 8: The Basics ワンタッチに対応したソニー製品を指定の場所にタッチするだけで、手軽にデータ通信ができます。 Parts Description ワンタッチを使って、ヘッドホンやスピーカー、携帯電話、スマートフォンなどのさまざまな機器とVAIOを手軽に接続できます。 Setup Network / Internet Connections...
Page 81 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Connecting Headphones with One Touch (NFC) <NFC supported models> How to Use ワンタッチ(NFC)対応機器をVAIOにタッチするだけで、手軽に機器を接続できます。 Windows 8: The Basics ★★手順未定★★ Parts Description Setup Network / Internet Connections Settings...
Page 82 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Disabling One Touch (NFC) <NFC supported models> How to Use VAIOはお買い上げ時の設定では、ワンタッチ（NFC）が有効になっています。 Windows 8: The Basics 次の方法でNFC機能を無効にすることができます。 1. チャームを表示し[Details]、（設定）を選択する。 Parts Description 2. 画面右下の［PC 設定の変更］を選択する。 Setup 3. 「PC 設定」画面左側の［ワイヤレス］を選択する。...
Page 83 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Notes on One Touch (NFC) <NFC supported models> How to Use In some countries or regions, using the NFC function may be restricted by the local Windows 8: The Basics regulations.
Page 84: Combinations And Functions With The Fn Key
VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Combinations and Functions with the Fn Key How to Use Press and hold down the Fn key and another key simultaneously to perform a keyboard shortcut action.
Page 85 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Changing the LCD Brightness How to Use You can adjust the LCD brightness. Windows 8: The Basics 1. Press the Fn+F5 key or Fn+F6 keys. To decrease lighting intensity, keep pressing the Fn+F5 keys. To increase lighting intensity, keep pressing the Fn+F6 keys.
Page 86 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting About the ASSIST Button How to Use Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer.
Page 87: Customizing Your Vaio Computer
VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Customizing Your VAIO Computer How to Use VAIO Control Center allows you to access system information and to change settings of various kinds of functions such as display and sounds.
Page 88 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Changing the Resolution (Size) of the Screen Image on an HDMI-Connected Device How to Use You can change the screen resolution or size of your VAIO computer’s screen image...
Page 89: Viewing The System Information
VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Viewing the System Information How to Use You can view the system information of your VAIO computer. Windows 8: The Basics 1. Start VAIO Care (Desktop).
Page 90 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Adjusting the LCD Brightness Automatically How to Use Your VAIO computer measures ambient light intensity to adjust the LCD brightness automatically. Windows 8: The Basics 1. Start VAIO Control Center [Details] and select Image Quality.
Page 91 If the battery life has become short, replace the battery pack with a new one specified by Parts Description Sony. Refer to the help file for more information on battery charge status and capacity decrease. Setup 1.
Page 92 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Changing the Keyboard Backlight Settings <Keyboard backlight equipped models> How to Use You can turn on and off the keyboard backlight by changing the keyboard backlight settings.
Page 93: Charging A Usb Device
VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Charging a USB Device How to Use You can charge a USB device even while your VAIO computer is off, in Hibernate mode, or Sleep mode by enabling the USB charging settings.
Page 94 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Entering Characters with Touch Screen Operations <Touch screen equipped models> How to Use You can operate the on-screen Touch Keyboard with touch screen operations for text entry.
Page 95 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Changing the Rapid Wake (Sleep Mode) Settings How to Use You can change the Rapid Wake settings in VAIO Control Center. Rapid Wake is enabled by default. With this function, you can keep your VAIO computer in...
Page 96: Connecting A Usb Device
VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Connecting a USB Device How to Use You can connect a Universal Serial Bus (USB) device such as a mouse, floppy disk drive, speaker or printer to your VAIO computer.
Page 97 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting About “Memory Stick” How to Use “Memory Stick” is a compact, portable, and versatile IC recording media especially designed for exchanging and sharing digital data with compatible products, such as digital cameras Windows 8: The Basics and other devices.
Page 98 Notifications Your VAIO computer has been tested and found compatible with any Sony branded “Memory Stick” of up to 32 GB, available as of May 2012. However, “Memory Stick” compatibility is not guaranteed in all cases.
Page 99 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Inserting/Removing “Memory Stick” How to Use You can use “Memory Stick” to save data or transfer images between a digital camera and your VAIO computer. To insert/remove “Memory Stick”, follow these steps.
Page 100 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Formatting “Memory Stick” How to Use “Memory Stick” is formatted in the specific FAT format by default and is ready for use. Be sure to use the device that is designed to format the media and supports “Memory Stick”...
Page 101 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Notes on Using “Memory Stick” How to Use Before using “Memory Stick”, read the following precautions for correct use. Keep “Memory Stick” out of reach of children. There is a risk of swallowing it.
Page 102 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Inserting/Removing SD Memory Cards How to Use Your VAIO computer is equipped with an SD memory card slot. You can use this slot to transfer data among digital cameras, camcorders, music players, and other audio/video Windows 8: The Basics devices.
Page 103 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Notes on Using SD Memory Cards How to Use Before using SD memory cards, read the following precautions for correct use. Keep an SD memory card out of reach of children. There is a risk of swallowing it.
Page 104 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Creating/Changing/Removing Your Windows Password How to Use Setting a Windows password allows you to protect your VAIO computer from unauthorized access by requiring password entry when the computer is turned on or returns from power Windows 8: The Basics saving mode to Normal mode.
Page 105 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Using the Antivirus App for Your VAIO Computer How to Use Protect your VAIO computer against computer viruses by using the antivirus app. You can keep the antivirus app current with the latest updates by downloading and installing Windows 8: The Basics the updates from the website of the app publisher.
Page 106 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Encrypting Your Data with the TPM (BitLocker) <TPM security chip equipped models> How to Use <BitLocker supported models> Windows 8: The Basics You can use BitLocker included with Windows 8 Pro to encrypt the data on the built-in storage device.
Page 107 The TPM security feature on your VAIO computer does not ensure complete security of Backup / Recovery your data and hardware. Sony assumes no liability for any problems and damage arising out of your use of or Security inability to use the TPM.
Page 108 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Booting Your VAIO Computer from External Devices How to Use You can boot your VAIO computer from external devices, such as an optical disc drive, a USB floppy disk drive, or a USB flash drive by using the BIOS function.
Page 109 You can reset the user password at the BIOS setup screen by entering the machine password. If you forget the machine password, the password must be reset by authorized Sony service/support center. (The reset fee will be charged.) Related Topic...
Page 110: Removing The Power-On Password
VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Removing the Power-on Password How to Use If power-on password input for booting up your VAIO computer is no longer necessary, follow these steps to remove the machine password and user password.
Page 111 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Restricting the Use of Built-in Devices How to Use The BIOS function enables you to disable the built-in devices such as those listed below. You can use this function to prohibit external connections and communications...
Page 112 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Using Intel(R) Anti-Theft Technology <Intel(R) Anti-Theft Technology supported models> How to Use You can change the Intel(R) Anti-Theft Technology settings in the BIOS setup screen. Windows 8: The Basics When using Intel(R) Anti-Theft Technology, follow these steps to enable the setting.
Page 113 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Creating Other Drives (Modifying Partitions) How to Use Partitions are divided areas on your built-in storage device. Dividing the built-in storage device into more than one partition may have various advantages, such as separating the Windows 8: The Basics system files from your data files.
Page 114: Creating Partitions
VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Creating Partitions How to Use This topic describes how to create partitions. Windows 8: The Basics Note If you reduce the volume of the C: drive partition, you may not create Recovery Media or...
Page 115 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Removing Recovery Content to Free up Disk Space How to Use Your built-in storage device contains the recovery area where the data for system recovery is stored. If your VAIO computer includes a solid state drive (SSD), you might want to...
Page 116: About Backup
VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting About Backup How to Use The backup process creates a backup copy of your data stored on the built-in storage device and saves it to another location.
Page 117 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting About Types of Backup How to Use You can use the Windows Backup and Restore feature to back up your valuable data. There are several types of backup to meet your needs, as described below.
Page 118: Creating A Restore Point
VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Creating a Restore Point How to Use A restore point enables you to restore your computer system files to a previous state, depending on when the restore point was created.
Page 119 Sony assumes no liabilities for any loss of your data arising out of the backup process. Use the power cord or the AC adapter to power your VAIO computer while using VAIO Care (Rescue Mode) : Recover or maintain your system.
Page 121 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Restoring System Files Using the Restore Point when You cannot Start Windows How to Use When you cannot start Windows, follow these steps to restore computer system files.
Page 122 To restore copyright protected data, such as music files organized by digital media Security playback apps, use a backup tool specified by the app you used to import such data. Sony does not guarantee the playback compatibility of data which is not restored with Other Operations the specified backup tool.
Page 123: About Recovery
VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting About Recovery How to Use Recovery is the process of restoring the built-in storage device back to its original factory condition. Refresh is the process of reinstalling the operating system with the main settings Windows 8: The Basics and personal data retained.
Page 125 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Refreshing Your VAIO Computer How to Use If your VAIO computer has become unstable, it is recommended that you use the Refresh function provided by Windows. Refresh the computer by following these steps.
Page 126: Creating Recovery Media
VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Creating Recovery Media How to Use Follow the instructions below to create Recovery Media. Windows 8: The Basics To create Recovery Media Parts Description Hint You can use DVDs, Blu-ray Disc, and a USB flash drive as Recovery Media. However, it...
Page 128 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Recovering from the Recovery Area How to Use You can recover your VAIO computer from the recovery area on the built-in storage device. This recovery method is faster than using Recovery Media.
Page 129 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Recovering from Recovery Media How to Use If the recovery area data has been corrupted or erased, you can use Recovery Media to recover your VAIO computer. However, recovering the computer using the Recovery Media Windows 8: The Basics will take longer than using the recovery area.
Page 130 Do not stop the recovery process until the process is complete. Settings If you have forgotten the password and cannot start the recovery process, contact an authorized Sony service/support center to reset it. A reset fee will be charged. Backup / Recovery Notes on apps Security Recovering your VAIO computer can restore only the preinstalled apps.
Page 131 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Checking the Volume of the Recovery Area How to Use Your built-in storage device contains the recovery area where the data for the system recovery is stored.
Page 132 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting About the Start Screen and Menu How to Use You can place the shortcuts to apps, the desktop, and websites that you use the most. Windows 8: The Basics...
Page 133 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Opening the Charms How to Use You can open the charms to search apps and files and find various computer settings including devices and wireless related items.
Page 134 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Searching/Starting Apps, Files, or Settings How to Use You can search apps, files, or settings on the charms, and then start your desired apps, files, or settings.
Page 135 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Checking Currently Running Apps How to Use You can check currently running apps by displaying the list on the Start screen. [Details] Windows 8: The Basics...
Page 136: Switching Apps
VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Switching Apps How to Use You can switch between apps that are currently running. Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings...
Page 137 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Opening the App Menu How to Use Many apps have app menus that you can use to control your app. Follow the instructions below to open the app menu.
Page 138: Closing Apps
VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Closing Apps How to Use You can close currently running apps by following the instruction below. Windows 8: The Basics Parts Description Setup Network / Internet...
Page 139 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Downloading Apps from Windows Store How to Use You can add apps from Windows Store. Internet connection is necessary to access Windows Store. You also need to sign in with a Windows 8: The Basics Microsoft account.
Page 140 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Opening Control Panel How to Use You can open Control Panel by following these steps. Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings 1.
Page 141 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Opening Windows Help and Support How to Use You can open Windows Help and Support by following these steps. Windows 8: The Basics Parts Description Setup...
Page 142 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Activating Sleep Mode or Shutting Down/Restarting Your VAIO Computer How to Use You can place your VAIO computer into Sleep mode or shut down/restart the computer by Windows 8: The Basics following these steps.
Page 143: Switching User Accounts
VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Switching User Accounts How to Use You can switch to another user account by following these steps. Windows 8: The Basics 1. Show the Start screen...
Page 144 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Opening the Desktop How to Use You can access the desktop from a tile, just like an app. Open the desktop by following the instruction below.
Page 145 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Using VAIO Update How to Use VAIO Update provides a service that informs you of available update information, such as important notices or update programs, to keep your VAIO computer up to date.
Page 146 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Keeping Your VAIO Computer in Optimum Condition (VAIO Care) How to Use With VAIO Care, you can perform the following operations to keep your VAIO computer Windows 8: The Basics running at an optimum level.
Page 147 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Clipping an Image Displayed on the Computer Screen (Active Clip) How to Use With Active Clip, you can easily clip an image displayed on the computer screen.
Page 148 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Making a Note (Note Anytime for VAIO) How to Use With Note Anytime for VAIO, you can make a note on your VAIO computer as easily as on a paper.
Page 149 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Updating Your VAIO Computer How to Use Be sure to update your VAIO computer with the following apps to enhance the computer’s efficiency, security, and functionality.
Page 150 In Store Service & Support (available in USA only) Make an appointment with a Sony certified technician at a U.S. Sony Store and get personalized service and support for your VAIO computer. Sony Technicians can assist with the setup of your new VAIO computer, system optimization, data rescue, and any repair service you might need.
Page 151 About the Software License How to Use This product contains software owned by Sony and licensed by third parties. Use of such software is subject to the terms and conditions of license agreements enclosed with this Windows 8: The Basics product.
Page 152 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Cleaning Your VAIO computer/LCD screen How to Use Before cleaning your VAIO computer, read the following precautions for the correct cleaning procedure. Windows 8: The Basics...
Page 153 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Setting Up an Appropriate Work Environment How to Use This topic describes where to or not to place your VAIO computer and ergonomic instructions. Windows 8: The Basics...
Page 154 Do not drop or hit your VAIO computer. Even a slight shock or vibration may cause a hard disk malfunction. Do not place your VAIO computer in an unstable position. © 2012 Sony Corporation...
Page 155: Safety Information
VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Safety Information How to Use Refer to the supplied safety manual for detailed safety information. Windows 8: The Basics Computer Parts Description If you drop a solid object or any liquid onto your VAIO computer, shut down the computer, unplug it, and remove the battery pack if it is removable.
Page 156: Handling The Built-In Storage Device
VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top Troubleshooting Handling the Built-in Storage Device How to Use The built-in storage device (hard disk drive or solid state drive) has a high storage density and reads or writes data in a short time. However, it can be easily damaged if improperly Windows 8: The Basics used.
Page 157 Settings The BLUETOOTH word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sony Corporation is under license. Other Backup / Recovery trademarks and trade names are those of their respective owners.
Page 158 How to Use If you have any problem operating your VAIO computer, try these suggestions before contacting an authorized Sony service/support center or your local Sony dealer directly. Windows 8: The Basics 1. See other sections in this on-screen manual.
Page 159: About The International Energy Star(R) Program
Setup The following information is applicable to ENERGY STAR qualified products only. Network / Internet As an ENERGY STAR Partner, Sony confirmed that this product meets the ENERGY STAR standards for energy efficiency. Connections The International ENERGY STAR Office Equipment Program is an international program that promotes energy saving through the use of computers and office equipment.
Page 160 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use Why is my VAIO computer running slowly and the CPU clock frequency low while the computer is running on Troubleshooting battery power? Hardware While your VAIO computer is running on battery power, the CPU clock frequency is reduced for power conserving purposes, which causes the computer to run slowly.
Page 161 AC adapter. Check that you are using the supplied Sony AC adapter. For your safety, use only the genuine Sony AC adapter, which is supplied by Sony for your VAIO computer. The battery pack may have run out of power.
Page 162 In this case, push and hold the battery off button for three to five seconds with a thin, Software straight object (such as a paper clip). If the problem persists, contact an authorized Sony service/support center and replace Network / Internet the battery pack with a new one specified by Sony.
Page 163 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use What should I do if the power indicator light turns on in green when I press the power button but the screen Troubleshooting remains blank? Hardware Make sure the brightness and contrast controls are adjusted correctly.
Page 164 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use What should I do if I cannot turn off my VAIO computer? Troubleshooting Follow any of these procedures to exit all running apps and then turn off your VAIO computer again.
Page 165 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use Why does my VAIO computer automatically turn off? Troubleshooting When the battery pack is running out of power, your VAIO computer automatically enters Hibernate mode and eventually turns off.
Page 166 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use What should I do if my VAIO computer does not enter Hibernate mode? Troubleshooting To place your VAIO computer into Hibernate mode, disable Rapid Wake in the Rapid Hardware Wake window in VAIO Control Center.
Page 167 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use Why does a message appear and Windows fail to start when I turn on my VAIO computer? Troubleshooting The BIOS boot options may have been incorrectly configured.
Page 168 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use Why can’t I use the Optical Trackpad? Troubleshooting The Optical Trackpad is disabled. Press the Fn+F1 keys to enable the Optical Trackpad. [Details] Hardware Alternatively, start VAIO Control Center [Details], then enable the Optical Trackpad.
Page 169 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use How do I disable the Optical Trackpad? Troubleshooting Press the Fn+F1 keys to disable the Optical Trackpad. [Details] Alternatively, start VAIO Control Center [Details], then disable the Optical Trackpad.
Page 170 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use How do I avoid unintentional clicks caused by a light touch on the Optical Trackpad? Troubleshooting To avoid unintentional operation, disable the tapping function.
Page 171 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use What should I do if the pointer does not move? Troubleshooting The pointer may not move temporarily as expected depending on the condition of your VAIO computer.
Page 172 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use What should I do if my VAIO computer screen freezes? Troubleshooting Restart your VAIO computer. Press the Ctrl+Alt+Delete keys, select (Shut down) in the lower right corner of the Hardware computer screen, and then select Restart.
Page 173 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use What should I do if I cannot enter certain characters with my keyboard? Troubleshooting Check if the Num lock indicator light is on or off.
Page 174 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use What should I do if my keyboard configuration is wrong? Troubleshooting The language layout of your keyboard is labeled on the packaging box. If you choose a...
Page 175 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use What should I do if my computer screen goes blank? Troubleshooting Make sure your VAIO computer is on and not in a power saving mode.
Page 176 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use What should I do if videos are not displayed on the computer screen? Troubleshooting Your VAIO computer may not have sufficient video memory to display high resolution Hardware videos.
Page 177 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use What should I do if videos are not displayed smoothly? Troubleshooting It is recommended you disable your screen saver. If the screen saver is enabled, it may be activated during DVD playback and prevent the Hardware playback from running successfully.
Page 178 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use What should I do if no image is displayed on my TV screen or external display connected to the HDMI output Troubleshooting port? Hardware Reconnect the HDMI cable (not supplied).
Page 179 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use How do I change the LCD brightness? Troubleshooting Press the Fn+F5 or Fn+F6 keys to adjust the LCD brightness of your VAIO computer. [Details]...
Page 180 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use What should I do if no image is displayed on my external display or TV screen? Troubleshooting Press the Fn+F7 keys several times to select your desired display output, and then press Hardware the Enter key.
Page 181 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use What should I do if some items do not fit on the computer screen? Troubleshooting Check that the text size is set to 100%. If not, some items, for example an app menu, Hardware may not be displayed correctly, depending on the apps you are using.
Page 182 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use Why do sound interruptions and/or dropped frames occur when I play high-definition videos, such as those Troubleshooting recorded with the AVCHD digital video camcorder?
Page 183 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use What should I do if sound interruptions occur during video or audio playback? Troubleshooting Sound interruptions may occur when the CPU load is high. In this case, reduce the CPU...
Page 184 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use What should I do if I do not hear sound from a digital audio device connected to the digital output port, such Troubleshooting as the HDMI output port?
Page 185 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use What should I do if my microphone does not work? Troubleshooting Check if your microphone is selected as a recording device. Open Control Panel [Details] and select Hardware and Sound.
Page 186 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use What should I do if I hear microphone feedback from speakers when using my microphone? Troubleshooting Microphone feedback may occur when your microphone receives the sound from a sound Hardware output device, such as speakers.
Page 187 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use What should I do if I do not hear sound from speakers or headphones? Troubleshooting Check if the volume from speakers or headphones is not minimized.
Page 188 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use Why does the viewfinder show no images or poor-quality images? Troubleshooting Some camera apps may not work correctly when another camera app is running. Exit the Hardware current app before starting another.
Page 189 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use Why is the video input from the built-in camera suspended momentarily? Troubleshooting The video input may be suspended momentarily if: Hardware A shortcut key with the Fn key is used.
Page 190 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use Why are captured images poor in quality? Troubleshooting Images captured under fluorescent light may contain light reflections. Hardware A dark portion in captured images may contain noise.
Page 191 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use What should I do if captured images contain dropped frames and audio interruptions? Troubleshooting The effect settings on your app may cause dropped frames. Refer to the help file Hardware included with the app for more information.
Page 192 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use What should I do if captured images flicker? Troubleshooting This problem occurs when you use the built-in camera under fluorescent lights due to a mismatch between the lighting output frequency and the shutter speed.
Page 193 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use What should I do if I cannot use the Wi-Fi(R) (Wireless LAN) function? Troubleshooting Enable the Wi-Fi function. Hardware Open the charms [Details] and select (Settings).
Page 194 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use What should I do if I do not know the SSID or security key for the access point? Troubleshooting You can find the key in the setting screen of your access point.
Page 195 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use What should I do if I cannot connect my VAIO computer to an access point (or the Internet)? Troubleshooting See What should I do if I cannot use the Wi-Fi(R) (Wireless LAN) function?.
Page 196 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use What should I do if I cannot play back movies or audio tracks received via Wi-Fi(R) (Wireless LAN), or their Troubleshooting playback is interrupted? Why is the data transfer speed...
Page 197 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use How can I find the physical address (MAC address) of the built-in wireless network interface of my VAIO computer? Troubleshooting If MAC address filtering of your access point is enabled, register the MAC address of Hardware your VAIO computer in the setup screen of the access point.
Page 198 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use What should I do if I cannot use the BLUETOOTH(R) function? Troubleshooting Make sure the WIRELESS indicator light on your VAIO computer is on.
Page 199 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use What should I do if other BLUETOOTH(R) devices cannot connect to my VAIO computer? Troubleshooting See What should I do if I cannot find the BLUETOOTH device I want to Hardware communicate with?.
Page 200 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use What should I do if the BLUETOOTH(R) icon is not displayed in the desktop notification area? Troubleshooting Make sure the BLUETOOTH function is enabled.
Page 201 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use What should I do if I cannot find the BLUETOOTH(R) device I want to communicate with? Troubleshooting Shorten the distance between your VAIO computer and the BLUETOOTH device within Hardware 33 feet/10 meters.
Page 202 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use Why is my BLUETOOTH(R) connection slow? Troubleshooting Data transfer speed depends on obstructions and/or the distance between the two devices, radio wave quality, and the device configuration or apps in use.
Page 203 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use Why can’t I use the BLUETOOTH(R) function when I sign in to my VAIO computer as a user with a standard user Troubleshooting account?
Page 204 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use Why can’t I use BLUETOOTH(R) devices when I switch users? Troubleshooting If you switch users without signing out from your system, BLUETOOTH devices will not Hardware work.
Page 205 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use Why doesn’t the built-in digital compass show the correct direction? Troubleshooting The built-in digital compass works by detecting a magnetic direction. Do not rely solely on Hardware the location information the built-in digital compass provides.
Page 206 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use Why doesn’t the computer screen rotate? Troubleshooting The screen rotation may be disabled. Press (the rotation lock button) on your VAIO computer to enable/disable the rotation.
Page 207 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use What should I do if I cannot One Touch (NFC) Troubleshooting ワンタッチ（NFC）対応機器のタッチマーク部分とVAIO本体のタッチマーク部分ができるだけ近づくように、対応機器の位置を変えてください。 Hardware それでも反応しない場合は、ワンタッチ（NFC）対応機器の位置を数ミリずらすか、対応機器をいったんVAIOから離して10秒以上待ってから再度タッチしてください。 Software ワンタッチ（NFC）対応機器が通信できる状態になっているか確認してください。ワンタッチ（NFC）対応機器によっては、機器側で操作が必要な場合があります。詳し Network / Internet くは、対応機器に付属の取扱説明書をご覧ください。（設定）を選択してく...
Page 208 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use What should I do if I cannot charge the device connected to the USB port that supports USB charging? Troubleshooting Make sure that the USB Charging setting is enabled.
Page 209 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use What should I do if I cannot print a document? Troubleshooting Make sure the printer settings are correctly configured. For information on the printer settings, refer to the manual that came with your printer.
Page 210 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use What should I do if my VAIO computer does not recognize the USB device? Troubleshooting Check if the USB device is on and using its own power supply.
Page 211 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use Why can’t I write data to “Memory Stick”? Troubleshooting You cannot use “Memory Stick” if Disabled is selected for the “Memory Stick” slot in the BIOS setup screen.
Page 212 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use Why can’t I write data to an SD memory card? Troubleshooting You cannot use SD memory cards if Disabled is selected for the SD memory card slot in the BIOS setup screen.
Page 213 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use Why can’t I write data to a memory card? Troubleshooting Some types of memory cards are equipped with an erasure prevention switch to protect data from unintentional erasure or overwriting.
Page 214 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use What should I do if I forget the Windows password? Troubleshooting The Windows password is case-sensitive. Check your password and enter again. Hardware Log on using a user account that has system administrator privileges to reset your password.
Page 215 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use What should I do if the Enter Onetime Password message appears and Windows does not start after I Troubleshooting enter a wrong power-on password three times...
Page 216 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use What should I do if I forget the power-on password to start my VAIO computer? Troubleshooting If you forget the password [Details], you cannot start your VAIO computer.
Page 217 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use What should I do if my VAIO computer becomes unstable (Windows starts)? Troubleshooting Try the suggestions below: Hardware Start VAIO Care to search for a solution.
Page 218 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use What should I do if my VAIO computer becomes unstable (Windows does not start)? Troubleshooting Try the suggestions below: Hardware Restore computer system files.
Page 219 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use What should I do if I cannot start/complete the recovery process? Troubleshooting Disconnect all unnecessary external devices from your VAIO computer. Hardware Try the suggestions below: Software Check the condition of Recovery Media.
Page 220 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use What should I do if I cannot create Recovery Media? Troubleshooting Try the suggestions below: Download and install the latest updates using VAIO Update.
Page 221 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use How do I create Recovery Media? Troubleshooting You can create Recovery Media using VAIO Care. [Details] Hardware Software Network / Internet Backup / Recovery...
Page 222 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use What should I do if I cannot recover my VAIO computer from the recovery area? Troubleshooting Recover your VAIO computer from Recovery Media if you have used apps to modify the...
Page 223 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use How can I restore my VAIO computer system to its factory default settings? Troubleshooting There are two ways to recover your VAIO computer system: from Recovery Media...
Page 224 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use How can I reinstall the original apps and drivers? Troubleshooting You can restore the preinstalled apps and drivers using VAIO Care. To restore them,...
Page 225 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use What should I do if VAIO Care Rescue Mode starts when I turn on my VAIO computer? Troubleshooting You may have accidently pressed the ASSIST button rather than the (Power) button.
Page 226 VAIO User Guide VAIO Duo 11 SVD1121 Series Back Back to Top How to Use What should I do if my game software does not work or it keeps crashing? Troubleshooting Check the website of the game if there are any patches or updates to download.

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