Yamaha POCKETRAK 2G Service Manual page 3

Should you encounter any problem with your Pocketrak product, please follow the troubleshooting instructions in
your Owner's Manual, and see the FAQs at WWW.POCKETRAK.COM. Then, if your Pocketrak unit requires
service, please follow the instructions shown below.
Pocketrak products, and only for warranty-covered repair or replacement service, as provided by the YAMAHA
One (1) Year Limited Warranty.)
INSTRUCTIONS:
1. Complete the service/exchange form below.
2. Pack the Pocketrak unit, its Owner's Manual and all its accessories in the original box or a suitable alternative.
If YAMAHA elects to exchange your Pocketrak unit, you will receive replacement accessories with your
replacement product. If you require additional information, please call YAMAHA at (714) 522-9000.
3. Put the completed service/exchange form and a copy of your original sales receipt into an envelope. Label the
envelope "Return Documents Enclosed." Place this envelope in the box with the product.
4. Seal the box with packing tape and ship the complete package via United Parcel Service or FedEx, insured and
freight prepaid* to:
Within the terms of your YAMAHA Limited Warranty, the Pocketrak will be serviced and returned to you or it will be
replaced with a new or refurbished product as soon as reasonably possible.
*(You will pay all shipping and insurance costs for shipment to YAMAHA; and YAMAHA will pay all warranty-
covered service or exchange costs plus shipping and insurance costs when returning a product to you.)
Your Address (i.e., the street address to which YAMAHA should ship the serviced or exchanged product)
Name: _________________________________________________________________
Street Address: __________________________________________ Apt. #: ___________________
City: ________________________________ State: __________ Zip Code: ___________________
Your daytime phone number: __________________________________________ (8 AM to 5 PM Pacific time)
Detailed reason for return (use additional paper if necessary): ______________________________________
_________________________________________________________________________________
_________________________________________________________________________________
Pocketrak model you are shipping to YAMAHA
Model number: ________________________ Serial Number: _______________________________
Remember, the box you ship to YAMAHA must include the following:
1. The Pocketrak unit.
2. Owners Manual and all the accessories
originally supplied with the Pocketrak.
IF THE WARRANTY HAS EXPIRED, LEARN ABOUT YAMAHA'S POCKETRAK CUSTOMER-
LOYALTY PROGRAM AT WWW.POCKETRAK.COM OR CALL (714) 522-9000, MONDAY
THROUGH FRIDAY, 8:30 AM TO 5:00 PM PACIFIC TIME.
(NOTE: The following instructions and form apply only to
YAMAHA CORPORATION of AMERICA
Attn: Pocketrak SERVICE/EXCHANGE
6600 Orangethorpe Avenue
Buena Park, CA 90620
SERVICE/EXCHANGE FORM
3. Sales receipt showing date and place of purchase.
4. Completed service/exchange form.