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Federal Communications Commission Notice to American Radio Frequency Interference Statement Users Notice: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
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Class A Regulations In case that an Ethernet interface board is installed, this equipment complies with EMI regulations as follows: Federal Communications Commission Notice to American Radio Frequency Interference Statement Users Notice: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
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As an E ® Partner, FUJITSU LIMITED has determined NERGY that this product meets the E ® guidelines for energy NERGY efficiency. ® The International E Office Equipment Program is an NERGY international program that promotes energy saving through the use of computers and other office equipments.
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FUJITSU has made every effort to ensure that the information included here is complete and accurate at the time of publication. The company assumes no liability for errors and omissions.
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Precautions Read this section and remember these instructions to ensure your safety and your printer’s correct performance. Follow the cautions and notices labeled on the printer or marked with icons in the manual. Save this manual for future reference. • Use only the power cord furnished with the printer and a properly grounded outlet.
Contents Preface .................... v Manual and Software Set ..............vi Operating Environments ..............vi Conventions ................... vii Control Panel................viii Changing Message Language............. ix Chapter 1 Getting Started ................1–1 Getting Acquainted ..............1–1 Getting Ready ................1–4 Picking a Suitable Location ........... 1–4 Unpacking and Checking Your Printer .........
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Contents Installing Other Software............1–24 PPMENU ..............1–24 Lexmark’s MarkVision™ ..........1–25 Printing Your First Document ........... 1–26 Adjusting Print Density ............1–27 If Something Goes Wrong ..........1–28 Where To Go From Here ............1–29 Chapter 2 Printing and Paper Handling ............2–1 Control Panel Tutorial ..............
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Contents Using the Multi-function Feeder or Manual Feeder .... 2–44 Multi-function Feeder ..........2–44 Manual Feeder.............. 2–47 Setting Up the Rear Stacker ..........2–47 Printing on Custom-Sized Paper ......... 2–48 Page Orientation ..............2–49 Chapter 3 Enhancing and Customizing the Printer ........3–1 Adding RAM ................
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Supplies and Accessories ............B–1 Supplies ..................B–1 Accessories ................... B–1 Appendix C Specifications ................C–1 Appendix D Command Sets (in IBM Proprinter 4202/EPSON EX-800 Emulation) ..... D–1 Glossary ................... GL–1 Index ..................IN–1 Fujitsu Offices ............Inside back cover User’s Manual...
Preface Thank you for purchasing the Fujitsu PrintPartner 12M/12MX Page Printer. The PrintPartner 12M is a 12-ppm, 600-dpi, laser printer with a Centronics parallel interface (type B connector). The PrintPartner 12MX is a 12-ppm, 600-dpi or 6-ppm, 1200-dpi, laser printer with two interfaces consisting of Centronics parallel (type B connector) and RS-232C serial (DB9 connector).
Manual and The PrintPartner 12M/12MX has a single user’s manual. This user’s Software Set manual provides a summary of everything for from non-technical users unfamiliar with page printers to highly experienced technical users. The PrintPartner 12M/12MX comes with a software set (a CD- ROM and a floppy disk) to supply you with the following items of printer control software.
To run the Network Printer Utility, you need an IBM PC/AT or PS/ 2 computer or compatible running MS-Windows 3.1/3.11, with at least 5MB of memory available on a hard disk, a CD-ROM drive or a 3.5" double-sided high density (2HD) floppy disk drive, and a VGA (640 ×...
Control Panel The printer’s control panel incorporates two rows of buttons, with each button having one or two labels (see below). The physical button is beneath the rectangular section of no-labeled space. The top label represents the basic function, which is activated by a touch of the button.
Changing Message Language ( MENU You can select a language used for control panel messages. Selectable languages are English, French, German, Italian, Spanish, and Swedish. To select a language, follow these steps: 1. Turning the printer on while pressing MENU The message C.P.LANGUAGE ENGLISH...
CHAPTER GETTING STARTED Getting Started This chapter provides complete setup instructions in the following sections: • Getting Acquainted. Learning the printer’s main parts and its paper paths. • Getting Ready. Choosing a suitable location and unpacking the printer. • Setting Up. Assembling the printer. •...
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Getting Acquainted Top cover Stacker-full sensor (Face-down stacker) Control panel Upper door Paper stopper Side cover (Font/ Front door emulation card slot and RAM card slots inside) Multi-function feeder (MFF) Paper size dial Paper tray Power switch Figure 1–1 Front and right side view Centronics parallel interface connector (IEEE1284 type-B)
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Getting Acquainted GETTING STARTED Print unit (developer unit and drum unit) Figure 1–3 Interior view The path from the paper tray to the top cover is for ordinary paper. The straight path from the multi-function feeder to the rear stacker is for thick paper, transparencies, and envelopes.
Getting Ready Caution: The duplex unit restricts automatic double-sided printing as follows: • Paper size must be longer than 210 mm. • Paper thickness must be 60 g/cm to 105 g/cm • The rear stacker cannot be used. If you do not observe these restrictions, paper jams may occur. Getting Ready This section will help you: •...
Getting Ready • Use a grounded AC power outlet. Do not use a three- GETTING STARTED pronged adapter in an ungrounded outlet. • Use only the power cord furnished with the printer. Do not use an extension cord. Warning: For your safety from an electric shock, observe the above prohibition. •...
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• The power cord may differ slightly from this figure depending on the country where you purchased the printer. • The software set consists of: - CD-ROM labeled PrintPartner Software - Floppy disk labeled Printer Drivers for Windows 3.x. Figure 1-5 Printer inventory...
Setting Up This section describes how to assemble the printer and connect the Setting Up power cord after choosing a suitable location for the printer and GETTING STARTED checking that you received all the parts. Preparing the Print Unit The print unit is an assembly made up the developer unit and the drum unit.
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Setting Up 2. Shake the developer unit by rocking it from side to side several times. Place the developer unit on a level, steady place. 3. Remove the plastic seal from the developer unit. Gently pull off the seal being carefully not to spill toner.
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Setting Up Put the other end of the shaft on the other bearing GETTING STARTED and close the ark-shaped green lever to secure the shaft. 6. Open the shutter of the drum. Holding the top center of the print unit, push up backwards the green-labeled handle of the shutter under the print unit...
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Setting Up 9. Install the print unit. Slide the print unit at a 45 degree angle along the grooves and towards the back of the printer. 10.Seat the print unit in place. Press down gently on the top left and right portions of the print unit until it clicks into place.
Setting Up Loading Paper and Installing the Paper Tray GETTING STARTED This printer has a single paper tray that is preset for letter size (8.5 x 11.0 inches) paper for U.S. customers and to A4 size (210 x 297 mm) paper for European customers. (You can adjust the paper tray to a different size paper.
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Setting Up Important: Be sure to set the paper size dial correctly according to the loaded paper. Improper setting may cause an error during printing. Caution: Put the paper stack in the paper tray with the printing side faced down. If paper is curled, remove the curl.
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Setting Up 7. Adjust the side guides. Push the lock plate of the GETTING STARTED right side-guide inwards to fit the side guides to the width of paper snugly. Align the rear edges of the paper stack. 8. Arrange paper edges. Rock the paper tray to gather the edges of the stack together to ensure correct...
Setting Up Using the Multi-function Feeder The multi-function feeder (MFF) is built in this printer. It is useful to print a lot of of thick paper, envelopes, or transparencies. It can hold and deliver 100 sheets of 80 g/m paper, 20 shetts of thick paper, or 20 envelopes (this value may decrease depending on types of envelopes).
Setting Up Connecting the Power Cord GETTING STARTED This printer comes equipped with one of the two voltage ratings: • 120 VAC (such as for the USA) • 220 to 240 VAC (such as for Europe) The manufacturer’s nameplate on the back of the printer indicates this rating.
Connecting the Printer to Your Computer Connecting the This section explains how to connect the printer to your computer Printer to Your via the parallel or serial interface. Computer Important: The following restrictions apply to interface cables: • To comply with regulations for radio frequency emissions, use only shielded cable for computer-to-printer communications.
Connecting the Printer to Your Computer Whichever interface you use, the printer automatically detects the interface that the computer is using. GETTING STARTED For these options refer to Chapter 3. Connecting to the Parallel Port This printer does not come with a parallel interface cable. You can use a Centronics cable with IEEE 1284 type B connector (sold separately) at the printer side for this purpose.
Connecting the Printer to Your Computer Connecting the Serial Interface Cable To connect to the serial interface port, you need a cable correctly wired for this printer and your computer. The cable must also have the proper connectors. Your dealer or technical support person can supply you with the proper cable.
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Connecting the Printer to Your Computer Item Parameter setting (printer side) GETTING STARTED Baud rate 9600 (default) Data bits 8 (fixed) Stop bits 1 (fixed) Parity None (fixed) Pacing (protocol) DTR (default) DTR polarity HI (default) ROBUST (XON/XOFF) Off (default) If the settings match, the installation is complete.
Printing a Test Page Offline Printing a Test Page Offline The printer has a status report function which prints a page summarizing printer option settings and showing samples of resident fonts. Use this function to check the printer performance offline. 1.
Selecting an Emulation Selecting an The PrintPartner 12M has three emulations as a standard feature: Emulation PCL6, IBMPRO, and EPSON. The PrintPartner 12MX has four GETTING STARTED emulations: PCL6, FPS, IBMPRO, and EPSON. You can use these emulations to connect your printer to different computers. PCL6...
Installing a Printer Driver The selected emulation is selected (an asterisk is followed). Once you change the emulation, the other menus automatically change to reflect the options and functions of the new emulation. For details of the setup menu, see Chapter 2. Installing a Now that you connected your printer to the parallel port of the computer, you are ready to install a Windows printer driver into...
Installing a Printer Driver When the CD-ROM is installed, the following menu screen is displayed in Windows 95/98 or Windows NT 4.0. GETTING STARTED Get to Know Your Printer Driver The Printer Driver has two functions: 1. It automatically translates formatting choices, such as tab settings or boldface type, into commands the printer understands.
3. Click “File” and choose “Run”. 4. Type A:INSTALL, then press ENTER. 5. From here, follow the instructions on the screen. The FUJITSU PrintPartner 12M or 12MX Windows 3.x Standard Printer Driver is now installed. For further details, see the driver’s Readme file.
Installing Other Software Installing Other This section provides information about the two kinds of printer Software management software contained in the CD-ROM supplied with this GETTING STARTED printer. The topics are: • PPMENU: Enables you to remotely control or configure your printer’s features from your computer’s screen.
Installing Other Software Lexmark’s MarkVision™ MarkVision™ by Lexmark is an integrated software for managing printers, contained in the CD-ROM. It has the following main functions: • Monitoring the printer • Displaying the printer status and features (including options) and statistics •...
Printing Your First Document Printing Your First Your printer should be set up and connected to your computer. This section explains how to test your installation setup by printing a trial Document GETTING STARTED document from an application program under Windows. To test the printer alone, without your computer, you can use the status report printing which does not require the use of a computer.
Printing Your First Document Adjusting Print Density If you feel that the printout is too light or too dark, adjust the print density from the control panel in setup mode. After making the adjustment, print your trial document again and check the results. Use the Toner density menu of the Quality menu as shown below.
Printing Your First Document If you see a problem with the printed pages other than print density, see Chapter 5 for possible causes and solutions. GETTING STARTED If your document printed successfully, skip the next subsection If Something Goes Wrong. If Something Goes Wrong This section briefly discusses the most common problems you might encounter.
• To install an additional interface, see Chapter 3. • To install an additional paper tray, see Chapter 3. The FPS card is optional for the PrintPartner 12M and the duplex unit is optional for the PrintPartner 12MX. • To install a duplex unit, see Chapter 3.
CHAPTER Printing and Paper Handling PRINTING AND PAPER HANDLING This chapter provides information you may need for day-to-day printing. The topics are: • Control panel tutorial The tutorial describes the indicators, message display, and buttons. It includes an example of how to use the control panel. •...
Control Panel Tutorial POWER ONLINE DATA ERROR FORM READY MENU FEED RESET MENU – CONT. SELECT ENTER SELF PRINT RESET TEST FONT PAPER SIZE PAPER SIZE Figure 2–1 Control panel Indicators The control panel has four labeled LED indicators across the top. Indicator Meaning Indicates printer power is on.
Control Panel Tutorial Message Display (LCD) The message display uses a liquid-crystal display representing status and errors by two lines of sixteen characters. In operating mode, it PRINTING AND may show: PAPER HANDLING • What the printer is doing • Whether the printer is ready to print •...
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Control Panel Tutorial Pressing the button briefly Except for the button, the following buttons are also valid READY when the printer is offline. Button (top label) Function Switches the printer between online and offline. READY Performs a form feed to print the remaining data. FORM FEED Clears a recoverable error and continues printing.
Control Panel Functions Control Panel Changing Message Language ( MENU Functions You can select a language used for control panel messages. Selectable languages are English, French, German, Italian, Spanish, and Swedish. PRINTING AND PAPER HANDLING To select a language, follow these steps: 1.
Control Panel Functions Clearing the Buffer and Reinitializing the Printer ( RESET Pressing and holding down for five or more seconds clears the RESET print buffer and tells the printer to initialize itself. You might use this function if you cancel a print job in the middle and want to clear the printer and start over.
DATA indicator flashes, then a status report page is printed. SELF TEST ENTER READY PCL PAGE CONFIG START – For PrintPartner 12MX, FPS PAGE CONFIG this is displayed . START EX PAGE CONFIG START PP PAGE CONFIG START...
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Control Panel Functions Figure 2–2 Status report (PCL emulation) User’s Manual...
FONT and the DATA indicator flashes, then a font report page is printed. PRINT FONT READY PCL FONT LIST START – For PrintPartner 12MX, FPS FONT LIST START this is displayed . EX FONT LIST START PP FONT LIST START...
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Control Panel Functions Figure 2–3 Font report-first page (PCL emulation) 2-10 User’s Manual...
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Control Panel Functions Selecting Paper Tray, MFF, or Manual Feed Mode ( SELECT Pressing puts the printer in tray select mode which allows SELECT you to set paper sources in locked or unlocked status. In the locked PRINTING AND PAPER HANDLING status, the paper source selection is fixed.
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Control Panel Functions In first mode If paper is already loaded on the MFF, it is picked without the paper insertion request message. If paper is not loaded on the MFF, the paper insertion request message is displayed. In cassette mode Whether or not paper is loaded on the MFF, the paper insertion request message is displayed.
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Control Panel Functions 4. Select or deselect other paper sources. Press the buttons briefly to display another paper source. – Use the button in the same way as described above. ENTER PRINTING AND PAPER HANDLING 5. Save the selections. Press button to save the new settings and return to the READY ready state.
MFF. You must select the size of paper currently loaded in the MFF. This menu is not available for the PrintPartner 12M. To select a paper size, follow these steps: 1.
Control Panel Functions Selecting the Thickness Control Menu ( SELECT This printer has the thickness control menu which allows you to select one of the two thickness control modes for adjusting the PRINTING AND printer for paper thickness. One is the normal mode (factory default) PAPER HANDLING and the other is the extension mode.
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Control Panel Functions Power on with SELECT pressed <<<INITIALIZE>>> WARMING UP – THICKNESS CONTRL THICKNESS CONTRL EXTENSION NORMAL* ENTER READY THICKNESS CONTRL EXTENSION* READY READY When you select a mode, the contents of the Quality menu changes according to the mode selected. When the thickness control is normal, only the Thick Paper item appears for paper thickness.
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Control Panel Functions 5. Press the button three times. MENU The message changes to when the THICK PAPER OFF* thickness control is normal, or TRAY1 MEDIA when the PRINTING AND thickness control is extension. PAPER HANDLING 6. When the thickness control is extension, press the MENU button until the desired item appears.
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Control Panel Functions Try several options and select an appropriate option that results in the most satisfied print quality. However, use the normal mode basically. Caution: Turn the mode off or reset it to 0 after printing thick or thin paper. Enter Menu mode select Quality menu SETUP MENU...
Menu Functions Selecting Menu Option ( ) and Resetting Menu ( MENU RESET MENU Pressing briefly puts the printer in menu mode which allows MENU you to set up the printer, for example, selecting a paper size, PRINTING AND PAPER HANDLING changing a font, and adjusting serial interface parameters.
Menu Functions to move up and down the options list. – When an item is displayed, selects that option (adds an ENTER asterisk after the option indicating that the option is stored in RAM). 1st submenu 2nd submenu To 3rd SETUP MENU SETUP MENU READY...
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Menu Functions Submenu (bold)/Item Options Page format menu Copies 001, 002, 003, ..., 999 (pages) PRINTING AND Paper/Envelope A4, A5, JIS B5, Letter, Legal, Executive (*1) PAPER HANDLING A6, COM10, Monarch, C5, DL, B5 Custom size X 69 to 229 (mm) Custom size Y 127 to 356 (mm) Orientation...
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Menu Functions Submenu (bold)/Item Options IBM Pro. menu Symbol set IBM CS2, IBM CS1, Epson STD ITAL Nation USA, Portugal, Norway/Denmark, France/Canada, PC850 Multilan, ISO 8859.1 10 cpi, 12 cpi, 17.1 cpi, 20 cpi Lines per inch 6 lpi, 8 lpi, 12 lpi Print attribute Normal, Emphasized, Italics Slashed zero...
Menu Functions Submenu (bold)/Item Options Parallel menu Acknowledge (*15) Mode1, Mode2, Mode3 PRINTING AND Bi-direction On, Off, ECP PAPER HANDLING NPAP mode Auto, On, Off Serial menu (*16) Baud rate 2400, 4800, 9600, 19200, 38400, 57600 Pacing DTR, Xon/Xoff DTR polarity Hi, Low ROBUST XON On, Off...
Menu Items *12 PS is displayed when the FPS (standard for 12MX and option for 12M) is selected for personality. In FPS emulation, the total RAM capacity must be: • 12M bytes or more to print on legal-size paper at 600 dpi •...
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Menu Items Quality menu Smoothing Whether the edge smoothness and slant line thickness correction technology is applied (improves resolution to 1200 dpi class) Actual PRINTING AND PAPER HANDLING resolution depends on emulations and resolutions selected in menu mode. 1200 dpi with 1200 dpi resolution and PCL6 or PS emulation selected 600 dpi in other cases Follows specifications of the next resolution.
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Menu Items PCL font menu Font source Where the printer finds the font Font number The internal number of a font to be selected Pitch size Character width (characters per inch) Point size Character height (multiple of 1/72 inch) Symbol set A set of characters used in a font, consisting of the standard letters, numbers, and punctuation.
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Menu Items IBM Pro. menu Symbol set Selects a character set. Available character sets are IBM Character Set 1 and IBM Character Set 2. PRINTING AND Nation Selects an International Character set. PAPER HANDLING Selects horizontal width in characters per inch. Lines per inch Selects vertical spacing in lines per inch.
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Menu Items FPS menu Jam recovery Whether the jammed page is reprinted Print FPS errors Whether an error report is printed out Job timeout Time interval to be allotted between jobs Wait timeout Time interval to be allotted for waiting a job Manual timeout Time interval to be allotted for manual insertion...
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Menu Items Config menu Personality Selecting an emulation (personality) without a PJL command which clearly specifies the emulation PRINTING AND PAPER HANDLING Auto continue Automatic control of continuing recoverable errors Automatically clears errors other than paper mismatch 10 seconds after an error. Automatically clears errors including Paper mismatch 10 seconds after an error.
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Menu Items Soft switch setting Enter Menu Mode Select Config menu SETUP MENU CONFIG MENU ENTER PERSONALITY AUTO* MENU – – SOFT SWITCH SOFT SWITCH ENTER ENTER – – SOFT SW4-0 SOFT SW1-0 OFF* OFF* MENU MENU – – SOFT SW4-1 SOFT SW1-1 OFF* OFF*...
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Menu Items Parallel menu Acknowledge The pulse width of the ACK signal 0.5 µs Mode1 1.0 µs PRINTING AND Mode2 PAPER HANDLING 4.0 µs Mode3 Bi-direction Bi-directional Centronics interface mode NPAP mode Whether the NPAP commands are used. When using MarkVision™, the NPAP mode must be Auto or On.
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Menu Items Setting IP address, IP netmask, and IP gateway Enter Menu mode select Network menu SETUP MENU NETWORK MENU ENTER <: Indicates the preceeding NPAP MODE parameter can be changed. AUTO* *: Currently selected value MENU MENU MENU IP GATEWAY IP ADDRESS 133.161.137.200* 133.161.137.201*...
Handling Paper Handling Paper Discusses paper selection and paper handling: • Types and sizes of paper you can use with this printer, including envelopes and transparencies • Ensuring that both the software program and the printer have PRINTING AND PAPER HANDLING compatible paper size settings •...
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Handling Paper This printer can print on a wide range of paper sizes, but the size is limited when using paper trays. • When using a paper tray, the size is: Paper size (physical) Dimensions 210 × 297 mm A4 (European letter size) 148 ×...
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Handling Paper Although this printer can print on any sheet within the limits stated above, printing area and margin calculations are based on several paper sizes as shown in the table below. Use the control panel to change the supported paper size. PRINTING AND PAPER HANDLING Paper size (logical)
Handling Paper Adjusting for Paper Thickness When you are using thin paper, thick paper, or thick envelopes, you may find improper adhering of toner to the paper, wavy paper, or light printing. This printer can improve the above print quality within the paper specifications by means of the thickness control menu which has two modes, normal and extension.
• When printing both sides of sheets and your printer is a PrintPartner 12MX, we recommend you to use an optional duplex unit. If your printer is PrintPartner 12M, use the MFF (in this case, remove curls after first printing). Use paper in 60 to 105 g/m...
Handling Paper Preprinted Sheets In general, you can safely print on preprinted sheets such as letterhead. However, letterhead with thermographic (raised) printing, embossing, or foil stamping may not work well. The forces used to create these effects (heat and/or pressure) are also used in the printer’s fuser unit.
Handling Paper • To remove curls from printed transparency materials, use correct frames or put a weight on them until they lay flat. • Be sure to fan the transparency stack to prevent sheets from sticking together. PRINTING AND PAPER HANDLING Envelopes This printer prints well on envelopes if you carefully follow these guidelines:...
Handling Paper • Moist envelopes are liable to wrinkle. • When printing envelopes on which adhesive tape is used, use those which resist the temperature and pressure in the fuser unit. • Do not use envelopes for double-sided printing. Caution: Never use envelopes which are coated inside or those on which adhesive portions are exposed.
Handling Paper Changing the Paper Tray Size The paper tray can be adjusted to one of the six paper sizes: A4, A5, B5 (JIS B5), LTR (Letter), LGL (Legal), and EXE (Executive). To PRINTING AND change the size, follow these steps: PAPER HANDLING 1.
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Handling Paper 4. Attach the rear paper guide to the correct position. Refer to the engraving on a side guide to locate the notch of the desired paper size. First push the bottom center tab of the rear paper guide into the notch, then push the two catches inward to put the two pins into the corresponding side holes.
Handling Paper Caution: Put the paper stack in the tray with the printing side faced down. If paper is wavy or curled, remove waved or curled sheets of paper. PRINTING AND PAPER HANDLING If paper is abnormally curled or becomes cylindrical after printing, use the paper upside down.
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Handling Paper 2. Extend the paper support. Pull the center top of the paper support all the way. 3. Adjust the paper guides. Slide the paper guides to fit the width of paper snugly. 4. Fan the paper stack. When loading paper, be sure to fan the paper stack to prevent sheets from sticking...
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Handling Paper 6. Open the rear stacker. If necessary, open the rear stacker. PRINTING AND PAPER HANDLING 7. Extend the subguide. Raise the top of the subguide to open it. 8. Set the physical paper size FORM of the MFF. Use the MFF READY FEED MENU...
Handling Paper MFF in Manual Feed Mode To use the MFF in manual feed mode, first select MANUALFEED ON using the tray select mode of the control panel. Next, start your software program to print a file. Paper handling is similar to that of the multi-function feeder.
Handling Paper Printing on Custom-Sized Paper This printert can print on custom-sized paper (nonstandard size paper) by using the multi-function feeder (MFF). PRINTING AND PAPER HANDLING Note that you can also use the MFF in manual feed mode to print custom-sized paper.
Handling Paper Page Orientation When you want to print on preprinted paper like letterhead, it is important to understand the relationship between the paper loading direction (lengthwise feeding only) and the page orientation (portrait/landscape). When using a paper tray, place the paper with its letterhead facing down.
CHAPTER Enhancing and Customizing the Printer ENHANCING & CUSTOMIZING This chapter explains the following ways to enhance or customize your printer: • Add RAM up to a total of 64 megabytes except the resident RAM. • Add an alternate emulation to the resident one. •...
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Adding RAM You can install two memory expansion cards. The expansion card can have 4, 8, 16, or 32 megabytes of RAM. Together with the printer’s resident memory (4 megabytes for 12M and 8 megabytes for 12MX), these expansion options offer a range of RAM from 4 to 68 (12M) or 72 (12MX) megabytes.
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Adding RAM 3. Orient the RAM card. Hold the card with the cut corner down and facing right and insert the card aslant into connector. ENHANCING & CUSTOMIZING Use upper two ivory connectors Caution: Do not touch any connector contacts to avoid possible electrostatic damage to the printer.
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Adding RAM 5. Secure the connector cover. Secure the connector cover, which was removed in step 2, with a screw. Caution: Be sure to secure the connector cover to avoid a fire hazard. 6. Close the side cover and then upper door. Turn power on.
Installing an Alternate Emulation Installing an Alternate emulations are offered with emulation cards. You can use Alternate these emulations to connect your printer to different computers. The Emulation FPS card (PostScript Level 2 compatible) is available. Note that the FPS emulation is standard for 12MX. The installation procedure is the same as that for the RAM card ENHANCING &...
USB. If the location of your printer is distant from the computer, you can use the LocalTalk port or Ethernet port of the computer to connect your printer. Fujitsu offers the optional LocalTalk board and Ethernet board C, D, F, or GXL for these purposes.
Installing an Interface Expansion Board 2. Hold the board with the parts mounting side left. Secure Slide the board into the screws empty interface slot using the guides, and push it until it stops. Secure the board by ENHANCING & the two screws supplied CUSTOMIZING with it.
Installing an Interface Expansion Board Selecting the LocalTalk Interface The printer’s standard interfaces are parallel and serial. While the LocalTalk interface board is installed, the printer automatically detects that the computer is using the LocalTalk interface. LocalTalk Specifications The table below shows the physical specifications of the LocalTalk interface.
Installing an Interface Expansion Board For example, C66L-2810-0111 and C66L-1240-0002 (Fujitsu products) are available for 10BASE-T and 10BASE-2 ports respectively. Also refer to your network documentation for the type of connector required by its Ethernet port. Caution: ENHANCING & Be sure that the printer is turned off before connecting the interface cable.
Adding Paper Sources Adding Paper Paper Feeder Sources If you switch paper sizes frequently, you may want to add a second paper source. Or you may simply want to increase the paper capacity of your printer. You can easily do this by installing an optional paper feeder which consists of a base frame and a paper tray.
Adding Paper Sources Changing the Paper Tray Size The paper tray can be adjusted to one of the six paper sizes: A4, A5, B5 (JIS B5), LTR (Letter), LGL (Legal), and EXE (Executive). To change the size, follow these steps: ENHANCING &...
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Adding Paper Sources 4. Attach the rear guide to the correct position. Locate the mounting holes of the desired paper size by referring to the engraving on the center plate. Mount the rear guide in reverse order of the removal. 5.
ENHANCING & CUSTOMIZING Adding Duplex The duplex unit is an option of the PrintPartner 12MX. It allows the printer to print data both sides of sheets at about 7 sheets per Unit minute when using A4 paper. It can provide an extra margin for binding as specified by software.
Adding Duplex Unit To remove the duplex unit, lift the duplex unit and pull out it. You can check two-sided printing using the printer control panel. Follow these steps: 1. Enter setup mode. Press the button to put the READY POWER ONLINE DATA...
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Adding Duplex Unit 4. Select the new setting. Press the button ENTER POWER ONLINE DATA ERROR DUPLEX MODE briefly once. The message display indicates DUPLEX MODE ON* ENHANCING & The selected density is selected (an asterisk is followed). If you want CUSTOMIZING to save the new setting, press the butoon.
CHAPTER Maintenance This chapter covers preventive maintenance, periodic routine maintenance, and repacking the printer for shipment or storage. MAINTENANCE Caution: Before performing any maintenance, be sure that the printer is turned off. During maintenance procedures, do not touch any connector contacts to avoid possible electrostatic damage to the printer.
Periodic Routine Maintenance Table 4-1 lists the printer’s periodic routine maintenance and Periodic Routine indicates when this maintenance should be performed. Maintenance Table 4–1 Periodic Routine Maintenance Maintenance When to perform Replace developer unit When the message display indicates TONER LOW n (n: 1, 2, 3) and printing is blurred When the message display indicates REPLACE PARTS...
Periodic Routine Maintenance Developer unit The developer unit is designed to last approximately 10,000 printed pages under the condition of 5% coverage on A4 paper or last about one year after unpacking. There are two timings of replacing the developer unit: •...
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Periodic Routine Maintenance Important: If you change the toner low option from “Stop” to “Continue” with the Config menu in setup mode, the printer does not stop even if a toner low condition is detected. When you are not satisfied with the print quality, perform the following steps while a toner low error message or toner low warning message is displayed.
Periodic Routine Maintenance Drum Unit The drum unit life is designed to last about 50,000 pages of 5% coverage continuous printing on A4 paper or about one year after unpacking, whichever comes first. The drum unit life depends on the number of sheets printed per job, simplex or duplex printing, print coverage, paper type, and operating and/or storage conditions.
Periodic Routine Maintenance Replacement To replace the developer unit or drum unit, follow these steps: 1. Open the upper door. Lift the center portion under the stopper of the upper door to open it. 2. Remove the print unit. Pull the top center of the print unit at a 45°...
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Periodic Routine Maintenance 4. Check the paper path for spilled toner. If it is spilt, clean the paper path. See Cleaning the Paper Path later in this chapter. 5. Disassemble the print unit. Pull the ark-shaped green lever at one end of the drum unit to release the MAINTENANCE shaft of the drum unit from...
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Periodic Routine Maintenance 6b.Remove a new drum unit from its envelope and remove the drum protecting sheet from the drum unit. 7. Mount the drum unit on the developer unit. Holding the drum unit with its shutter facing outside, insert one end of the drum unit shaft into the bearing hole of the developer unit.
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Periodic Routine Maintenance 9. Orient the print unit. Hold the top center of the print unit with the green drum facing you and adjust the ends of the drum shaft to the grooves on the sides of the printer. MAINTENANCE 10.Install the print unit.
Periodic Routine Maintenance Clearing a Service-life Counter After replacing the developer unit or the drum unit, it is essential to clear a counter which estimates the end of service life of the developer unit or the drum unit. If the counter is not cleared, the printer continues displaying the warning message REPLACE PARTS or displays the message at a bad timing.
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Periodic Routine Maintenance The message changes to READY . The printer is ready POWER ONLINE DATA ERROR for printing. READY If the old print unit was just FORM READY FEED MENU shaked and remounted, MAINTENANCE press the button not CONT. RESET so as to clear the developer MENU...
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Periodic Routine Maintenance 2. Press the button to MENU FORM READY FEED MENU put the printer in menu mode. RESET MENU – CONT. SELECT ENTER SELF PRINT RESET PAPER SIZE TEST FONT The message changes to SETUP MENU PAGE POWER ONLINE DATA ERROR...
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Periodic Routine Maintenance 5. Press the button ENTER again to perform the POWER ONLINE DATA ERROR function. The asterisk <CLEAR WARNING> disappears from the message, DEVELOPER UNIT indicating the service-life counter is cleared. 6. Press the button to READY FORM READY MENU FEED...
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Periodic Routine Maintenance Important: When one of the developer unit or the drum unit is expired, replace only the expired one. When replacing the developer unit or drum unit, clean the paper path. Caution: To avoid exposing the photoconductor drum to light or contamination, follow these guidelines: •...
Periodic Routine Maintenance Cleaning the Paper Path Clean the paper path: • When replacing the developer unit or drum unit • After clearing a paper jam • When printouts show toner smudging Warning: MAINTENANCE For safety, turn off the printer and disconnect the power cord before beginning.
Repacking the Printer Repacking the If you need to ship your printer or store it for an extended time, Printer protect it by packing it in its original carton. Store the print unit separately from the printer. Do not remove the developer unit from the drum unit.
CHAPTER Solving Problems Although this printer is designed to be highly reliable, you may occasionally experience problems. The most common problems are paper jamming and poor print quality. This chapter helps you to identify the cause of the problem and suggests solutions. For detailed SOLVING PROBLEMS procedures, see Chapter 4, Maintenance.
Clearing Paper Jams Clearing Paper The printer has sensors to detect paper jams. If a jam occurs, the Jams printer displays it on the message display. The message is PAPER JAM n (n: 0 to 6 indicating the jam location). Because the paper path is short and simple, you should have no problem locating the jam.
Clearing Paper Jams Recovery from Paper Jams When a paper jam occurs, all switches are disabled. Remove the paper jam according to the procedure explained below. After removing the paper jam, (open and) close the upper door, then the error message disappears and the printer turns online. If “On”...
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Clearing Paper Jams 3. Remove the sheet. Pull the jammed sheet gently not so as to remain pieces of paper in the printer. If you cannot remove the jammed paper from the paper tray, follow the next steps. 4. Remove the print unit and close the shutter under the drum.
Clearing Paper Jams Jam 1: under the Print Unit or in the Fuser Unit 1. Open the upper door. 2. Remove the print unit and close the shutter under the drum. For detailed procedures and advisory notes, see the section Replacing the Print Unit in Chapter 4.
Clearing Paper Jams Warning: Do not touch the heat roller. This hot area may burn your hand. See the label attached to the frame under the upper door. Caution: Leaving paper guide (far side) opened causes damage to the print unit when the print unit is installed.
Clearing Paper Jams 4. Pull out the paper tray. SOLVING 5. Remove the sheet. Pull the PROBLEMS jammed sheet gently not so as to remain pieces of paper in the printer. 6. Return the paper tray. 7. Return the print unit after opening and hooking the shutter under the drum and close the upper door.
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Clearing Paper Jams 3. Open paper guide (far side). Lift the knob (green) of the paper guide (near side) until it keeps open (feed rollers are disengaged). 4. Remove the sheet. Pull the jammed sheet gently not so as to remain pieces of paper in the printer.
Clearing Paper Jams 6. Remove the sheet. While pushing up the black paper guide, pull the jammed sheet gently not so as to remain pieces of paper in the printer. 7. Return the paper tray. 8. Return the print unit after opening and hooking the SOLVING shutter under the drum...
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Clearing Paper Jams 2. Remove the sheet. While pushing up the paper guide, pull the jammed sheet gently not so as to remain pieces of paper in the printer. If you cannot hold the jammed paper, follow the next steps. 3.
Clearing Paper Jams Jam 5 (12MX only): from the Duplex Unit to the Print Unit The following procedure is when your printer is equipped with an optional duplex unit. 1. Remove the duplex unit. Lift the rear of the duplex unit and draw the duplex unit out of the printer.
Clearing Paper Jams c. Push down the end of the movable paper guide plate to open it. Pull out the jammed sheet as shown left. 3. Return the duplex unit and open and close the upper door. The printer is initialized.
Cleaning the Paper Path 4. Remove the sheet. Pull the jammed sheet gently not so as to remain pieces of paper in the printer. If the jammed paper goes to the print unit, Remove the print unit. While lifting the knob (green) of the paper guide (near side) to open it, pull the jammed sheet gently...
Operational Problems The table below contains advice on dealing with repeated paper feed problems. Problem Causes and solutions Paper does not feed cleanly Top edge of paper stack may be from paper tray deformed (wavy or bent sheets). Try turning the paper stack around. Paper stack may not be aligned properly.
Print Quality Problems Print Quality The figures below show the typical appearances of print quality Problems problems. Too light White vertical line White spots Ghost printing SOLVING PROBLEMS Black vertical line Toner stains (back) Vertical smudge Horizontal smudge Blurred black vertical line Too light slant thin line User’s Manual 5-15...
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Print Quality Problems Problem Solutions Printing is too light • Adjust the print density to a larger value using the control panel. • Check to see if your paper is wet. • Remove the print unit and rock it to distribute the toner evenly. •...
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Print Quality Problems Problem Solutions Pages have toner stains or • If this problem occurs after a horizontal smudging paper jam, print several pages. • Clean the paper path. • If the fuser unit is damaged, contact your dealer. • Replace the drum unit. Toner insufficiently adheres Turn the thick paper mode on or SOLVING...
Error Indications Error Indications Errors refer to a problem or condition which requires you to take action. The printer shows errors by using the ERROR indicator and the message display of the control panel. The following table lists the error indications, explains causes, and suggests solutions. Message Causes and solutions BD CYCLE ERROR...
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Error Indications Message Causes and solutions MANUAL TIMEOUT Cause: Paper was not inserted into the manual feeder in the prescribed time. (This error occurs when the FPS emulation is active.) Solution: Press the button. CONT. Note: FPS emulation is standard for 12MX but optional for 12M.
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Action-required Status Indications Message Causes and solutions TONER LOW n Cause: Toner low occurs when toner low Press Continue mode in the Config. menu is set to STOP. 1: First level; 2: Second level; 3: Third level and after The printer stops when this codition is detected (factory default).
Action-required Status Indications Action-required These conditions, not errors, require you to take action. The Status following table lists the message indications, explains causes, and Indications suggests solutions. Message Causes and solutions INSERT size Cause: Printer is ready for manual insertion of paper. Solution: Put paper into manual feeder.
Printer Status Indications Printer Status Printer statuses refer to conditions which generally require no action Indications by you. The following table lists the printer statuses and explains their meaning. It does not include messages in menu mode. Message Meaning ACCESS DENIED The printer displays this message when you attempt to enter setup menu or do MENU RESET with the control panel locked by a...
Warning Messages Message Meaning READY Toner runs short but printing is allowed. TONER LOW n (Toner low occurs when toner low mode in the Config. menu is set to CONTINUE or the button is pressed when the CONT. printer is stopped because of a TONER LOW n message.)
APPENDIX Font Samples This appendix provides samples of the fonts resident in this printer. Resident fonts are provided separately for two emulation modes: • PCL mode • FPS mode (standard for PP12MX only) PCL Mode Bitmapped Font FONT SAMPLES Scalable Fonts User’s Manual...
APPENDIX Supplies and Accessories This appendix provides ordering information on supplies required for periodic maintenance as well as optional accessories. Contact your dealer to order or obtain additional information about the supplies and accessories listed here. Supplies Part name (order number) Description SUPPLIES AND ACCESSORIES Developer unit...
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Accessories Part name (order number) Description LocalTalk board 2 AppleTalk compatible (CA04291-C826) Ethernet board TCP/IP, IPX/SPX, and EtherTalk corresponding (CA04040-C832) Type C (English manual) (CA04040-C833) Type C (for Europe) (CA04040-0852) Type D (English manual) (CA04040-0851) Type D (for Europe) (CA02946-C942) Type F (common) (CA02946-C943) Type GXL (common)
APPENDIX Specifications Specification Description Printing technology Semiconductor laser + electrophotography Compatible Standard: PP12M: HP LaserJet 5 (PCL6) emulations IBM Proprinter 4202 EPSON EX-800 PP12MX: HP LaserJet 5 (PCL6) PostScript level-2 IBM Proprinter 4202 EPSON EX-800 SPECIFICATIONS Optional: PP12M: PostScript level-2 Switching: Automatic or by the control panel Dimensions Width:...
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Specifications Specification Description Acoustic noise Sound pressure level (front, bystander position) Printing: 48 dBA with/without duplex unit Sleep mode: Background noise level Declared noise emissions in accordance with ISO9296 and ISO7779 EnergyStar Certification or compliance Safety: Input power UL 1950 120 VAC, 50/60 Hz CSA C22.2 No.
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Specifications Specification Description Computer interface Standard: Parallel (Centronics), conforming to IEEE1284 (Compatible, Nibble, and ECP modes) Serial (RS-232C), for 12MX only Optional: LocalTalk (AppleTalk compatible) Ethernet C, D, F, or GXL (TCP/IP, IPX/SPX, EtherTalk corresponding) IrDA (infrared adapter) USB (Universal serial bus) Switching: Automatic sensing Controller Processor: NKK R4645 (125 MHz)
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Specifications Specification Description Paper Type Single sheet photocopy paper (equivalent to Xerox 4024), bond paper, overhead transparencies (equivalent to 3M 731), and envelopes. See Chapter2 for more information. A4 (210 × 297 mm) Size Tray: A5 (148 × 210 mm) JIS B5 (182 ×...
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APPENDIX Command Sets (in IBM Proprinter 4202/ EPSON EX-800 Emulation) This appendix lists the printer commands for EPSON EX-800 and IBM Proprinter 4202 emulation. The check (√) means that the command is effective in its emulation. The minus (-) means that the command is ineffective in its emulation.
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Command Sets Command Function EX-800 IBM-Pro √ √ ESC 7 Select character set 1 √ ESC : Elite pitch (12 cpi) √ ESC = Force most signification bit to 0 √ ESC > Force most signification bit to 1 √ ESC ? Change graphics mode √...
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Command Sets Command Function EX-800 IBM-Pro √ ESC R Reset tabs to default values √ √ ESC S Subscript or superscript printing on √ √ ESC SI Condensed characters on √ √ ESC SO One-line double width characters on √ ESC SP Set inter-character space to n/216 inch...
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Command Sets Command Function EX-800 IBM-Pro √ √ Condensed characters on √ √ One-line double width printing on √ √ Vertical tabs execution User’s Manual...
Glossary Application software A program that performs a particular task on a computer. Examples are word processing, spreadsheet, and database programs. Baud The speed of data transmission measured in bits per second. Baud rates apply to data transmission through the printer’s serial interface. Baud is also called baud rate.
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Glossary Bitmapped font A font in which the character images are defined by bit maps. With bitmapped fonts, a separate set of definitions is required for each point size. For example, Times 10 point and Times 12 point are considered separate fonts. See also Scalable font. Configuration A combination of settings that allows your computer and printer to work together.
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Glossary Factory default The settings that are programmed into a printer at the factory. The printer uses these settings unless they are replaced by user selected settings entered from the control panel or through application software. Flow control See Serial protocol. Font A complete set of characters and symbols in one size, typeface, and style.
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Glossary LocalTalk A protocol for an easy AppleTalk that connects devices and computers in a Macintosh system, developed by Apple Computer. Margin The space at the edges of a page in which no printing occurs. There are four margins: left, right, top, and bottom. In application software, margins are usually expressed in inches, centimeters, or points.
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Glossary Page description language A set of codes that describe the placement of text and graphics on a page. Page Control Language (PCL), the language used by HP LaserJet printers, and Postscript are examples of page description languages. Page protect A printer feature that reserves a block of printer memory exclusively for text and graphics data.
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Glossary Example: Printable area ↓ Nonprint margins ↑ ← → Printer driver A set of instructions in application software that translates formatting choices into printer commands. When installing the application, the user identifies the type of printer being used so the application knows which printer driver to use.
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Glossary Serial interface A connection between the computer and printer in which data is transmitted sequentially over a single wire. A serial interface is slower than a parallel interface, but it can send data over a much greater distance. The RS-232C interface is a type of serial interface. See also Parallel interface.
Index developer unit counter 4–13 to 4–14 drum unit counter 4–13 to 4–14 EEPROM 2–6 Command sets (IBM/EPSON) D–1 Common problems in setting up 1–28 Connecting power cord 1–14 Connecting printer to computer 1–15 to 1–19 AC power conditions 1–4 to 1–5 CONT.
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Index Duplex unit, adding 3–13 to 3–15 HP LaserJet 5 v Humidity limitations 1–4, C–1 EEPROM clear 2–6 Emulation command sets (IBM/EPSON) D–1 Indicators 2–2 installing 3–5 Installation selecting 1–20 FPS emulation 3–5 ENTER button 2–4, 2–21 interface boards 3–6 to 3–9 Envelopes 2–40 MarkVision 1–25 Environment of printer location 1–4 to 1–5...
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Index ONLINE indicator 2–2 Main parts of printer, names of 1–2 to 1–3 Operating environments vi Maintenance Operational problems 5–16 periodic routine 4–2 to 4–14 Options v cleaning paper path 4–14 Ordering information B–1 to B–2 clearing the service-life counter 4–10 Orientation, page 2–49 replacing developer unit 4–2 to 4–12 replacing drum unit 4–2 to 4–12...
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Index Printing loading paper 1–10 to 1–12 a test page offline 1–19 ordering information B–2 feeding sheets manually 2–47 maximum number of sheets C–4 on custom-sized paper 2–48 selecting 2–12 on letterhead 2–39, 2–49 Parallel interface 1–16 on preprinted sheets, transparencies, Parts of printer 1–1 envelopes, and labels 2–39 to 2–41 Periodic routine maintenance 4–2 to 4–14...
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Index Scalable fonts, resident available fonts C–3 samples of A–1 to A–3 SELECT button 2–4, 2–12, 2–16 SELF TEST button 2–4, 2–8 Self test menu 2–8 to 2–9 Serial interface how to connect 1–16 to 1–18 parameter setting 1–17 to 1–18 Service-life counter 4–4, 4–10, 5–25 Setting up printer in menu mode 2–20...