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HP 780019-S01 Maintenance And Service Manual

Proliant dl360 gen9 server
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HPE ProLiant DL360 Gen9 Server
Maintenance and Service Guide
Abstract
This guide describes identification and maintenance procedures, diagnostic tools, specifications, and requirements for hardware
components and software. This guide is for an experienced service technician. Hewlett Packard Enterprise assumes you are qualified in the
servicing of computer equipment, trained in recognizing hazards in products, and are familiar with weight and stability precautions.
Part Number: 767928-006
March 2016
Edition: 6

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  • Page 1 HPE ProLiant DL360 Gen9 Server Maintenance and Service Guide Abstract This guide describes identification and maintenance procedures, diagnostic tools, specifications, and requirements for hardware components and software. This guide is for an experienced service technician. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment, trained in recognizing hazards in products, and are familiar with weight and stability precautions.
  • Page 2 © Copyright 2014, 2016 Hewlett Packard Enterprise Development LP The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.

  • Page 3: Table Of Contents

    M.2 SSD enablement board ........................... 52 DIMMs ..................................53 Heatsink ................................. 54 High-performance heatsink ............................ 55 Processor ................................56 System battery ............................... 59 System board ................................. 60 HP Trusted Platform Module ..........................65 Troubleshooting ............................67 Troubleshooting resources ............................. 67 Contents 3...
  • Page 4 Diagnostic tools ............................68 Product QuickSpecs ............................... 68 Active Health System ............................. 68 HPE iLO ................................. 69 HPE ProLiant Pre-boot Health Summary ....................69 Integrated Management Log ........................70 Component identification ........................71 Front panel components ............................71 Front panel LEDs and buttons ..........................72 UID button functionality ..........................

  • Page 5: Illustrated Parts Catalog

    Illustrated parts catalog Mechanical components Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported parts information, see the Hewlett Packard Enterprise PartSurfer website (http://www.hpe.com/info/partssurfer). Item Description Spare part Customer number self repair Access panel 775425-001 Mandatory PCI riser blank —...
  • Page 6 Spare part Customer Item Description number self repair Standard right ear 775417-001 Mandatory Standard left ear 795214-001 Mandatory Rack mounting hardware — — Rack mounting hardware kit* — — a) SFF Easy Install Rail 744111-001 Mandatory b) LFF Easy Install Rail 744112-001 Mandatory c) SFF Ball Bearing Rail...
  • Page 7 Nein—Einige Hewlett Packard Enterprise Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem Hewlett Packard Enterprise Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet. Obligatorio—Componentes cuya reparación por parte del usuario es obligatoria.

  • Page 8: System Components

    System components Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported parts information, see the Hewlett Packard Enterprise PartSurfer website (http://www.hpe.com/info/partssurfer). Spare part Customer Item Description number self repair PCIe riser boards — — a) Primary PCIe riser board 785497-001 Optional b) Low-profile Secondary PCIe riser board*...
  • Page 9 Spare part Customer Item Description number self repair e) 2.30-GHz Intel Xeon E5-2670 v3 processor* ** 762450-001 Optional f) 2.50-GHz Intel Xeon E5-2680 v3 processor* ** 762451-001 Optional g) 2.60-GHz Intel Xeon E5-2690 v3 processor 762452-001 Optional h) 2.00-GHz Intel Xeon E5-2683 v3 processor* ** 762453-001 Optional i) 2.30-GHz Intel Xeon E5-2695 v3 processor* **...
  • Page 10 Spare part Customer Item Description number self repair DIMM — — a) 8-GB, 1Rx4, PC4-2133R 774170-001 Mandatory b) 8-GB, 2Rx8, PC4-2133R* 774171-001 Mandatory c) 16-GB, 2Rx4, PC4-2133R* 774172-001 Mandatory d) 16-GB, 2Rx4, PC4-2133L* 774173-001 Mandatory e) 32-GB, 4Rx4, PC4-2133L* 774174-001 Mandatory f) 8-GB, 1Gx8, PC4-2400R* 852545-001...
  • Page 11 Spare part Customer Item Description number self repair h) 1-TB, SAS, LFF, 7,200-rpm, 6G* 653947-001 Mandatory i) 1.2-TB, SAS, SFF, 10,000-rpm, 6G* 718292-001 Mandatory j) 2-TB, SAS, LFF, 7,200-rpm, 6G* 653948-001 Mandatory k) 3-TB, SAS, LFF, 7,200-rpm, 6G* 653959-001 Mandatory l) 500-GB, SATA, LFF, 7,200-rpm, 6G* 658103-001 Mandatory...
  • Page 12 Spare part Customer Item Description number self repair l) 300-GB, SATA, VE, LFF, 6G 739955-001 Mandatory m) 400-GB, SATA, ME, SFF, 6G 692166-001 Mandatory n) 400-GB, SATA, ME, LFF, 6G 692162-001 Mandatory o) 480-GB, SATA, VE, SFF, 6G 718138-001 Mandatory p) 480-GB, SATA, VE, LFF, 6G 718296-001 Mandatory...
  • Page 13 Spare part Customer Item Description number self repair a) NVIDIA Quadro K2200 3GB GPU* 783874-001 Mandatory b) NVIDIA Quadro K4200 4GB GPU* 783875-001 Mandatory c) NVIDIA Quadro M4000 8GB GPU* 841576-001 Mandatory Standard cabled power switch modules — — a) SFF Standard cabled power switch module* 783290-001 Mandatory b) LFF Standard cabled power switch module*...
  • Page 14 Obligatoire—Pièces pour lesquelles le client doit procéder lui-même aux réparations. Si vous demandez à Hewlett Packard Enterprise de procéder au remplacement de ces pièces, les frais de transport et de main d’œuvre pour ce service vous seront facturés. Facultatif—Pièces pour lesquelles une réparation par le client est facultative. Ces pièces sont également conçues pour que le client puisse procéder lui-même aux réparations.
  • Page 15 Illustrated parts catalog 15...

  • Page 16: Removal And Replacement Procedures

    Removal and replacement procedures Required tools You need the following items for some procedures: • T-10/T-15 Torx screwdriver • HPE Insight Diagnostics software Preparation procedures To access some components and perform certain service procedures, you must perform one or more of the following procedures: •...

  • Page 17: Extend The Server From The Rack

    Before proceeding, verify the server is in standby mode by observing that the system power LED is amber. Extend the server from the rack NOTE: If the optional cable management arm option is installed, you can extend the server without powering down the server or disconnecting peripheral cables and power cords. These steps are only necessary with the standard cable management solution.

  • Page 18: Access The Product Rear Panel

    Access the product rear panel To access the product rear panel, release the cable management arm and swing the arm away from the rack as indicated. Access the Systems Insight Display To access the optional pop-out HPE Systems Insight Display: Press and release the panel.
  • Page 19 • 8SFF Removal and replacement procedures 19...

  • Page 20: Safety Considerations

    • 4LFF Safety considerations Before performing service procedures, review all the safety information. Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.

  • Page 21: Symbols On Equipment

    • Place parts on a grounded surface before removing them from their containers. • Avoid touching pins, leads, or circuitry. • Always be properly grounded when touching a static-sensitive component or assembly. Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions.

  • Page 22: Drive Blank

    CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. Drive blank CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.
  • Page 23 CAUTION: Do not remove an NVMe SSD from the drive bay while the Do Not Remove button LED is flashing. The Do Not Remove button LED flashes to indicate the device is still in use. Removal of the NVMe SSD before the device has completed and ceased signal/traffic flow can cause loss of data.

  • Page 24: Power Supply Blank

    Install the drives. Install an SFF drive blank in any unused drive bays. Power supply blank Remove the component as indicated. To replace the component, reverse the removal procedure. AC power supply CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

  • Page 25: Hpe 750W Flex Slot Hot Plug Battery Backup Module

    To remove the component: Power down the server (on page 16). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Access the product rear panel (on page 18). Remove the power supply. WARNING: To reduce the risk of personal injury from hot surfaces, allow the power supply or power supply blank to cool before touching it.

  • Page 26: Access Panel

    To replace the component, reverse the removal procedure. Access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: Do not operate the server for long periods with the access panel open or removed.

  • Page 27: Pcie Riser Board

    Remove the primary PCI riser cage. To replace the component, reverse the removal procedure. PCIe riser board To remove the component: Power down the server (on page 16). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Do one of the following: Extend the server from the rack (on page 17).

  • Page 28: Secondary Pci Riser Cage

    Remove the PCIe riser board. To replace the component, reverse the removal procedure. Secondary PCI riser cage CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser cage. Power down the server (on page 16).

  • Page 29: Primary Pcie Riser Blank

    Remove the secondary PCI riser cage. To replace the component, reverse the removal procedure. Primary PCIe riser blank CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed. To remove the component: Power down the server (on page 16).

  • Page 30: Secondary Pcie Riser Blank

    Remove the primary PCIe riser blank. To replace the component, reverse the removal procedure. Secondary PCIe riser blank CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed. To remove the component: Power down the server (on page 16).

  • Page 31: Gpu Riser And Cable Option

    Lift the rear wall latch. Remove the secondary PCIe riser blank. To replace the component, reverse the removal procedure. GPU riser and cable option WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

  • Page 32: Fan Module

    Remove the server from the rack (on page 17). Remove the access panel ("Access panel" on page 26). Remove the PCIe riser cage ("Primary PCI riser cage" on page 26, "2SFF Express Bay drive backplane" on page 44). Remove the GPU support bracket. Disconnect the GPU riser cable from the GPU and the primary riser cage PCA ("GPU cabling"...

  • Page 33: Fan Blank

    To remove the component: Extend the server from the rack (on page 17). Remove the access panel ("Access panel" on page 26). IMPORTANT: When a hot-plug fan is removed, the other fans in the server will increase speed to compensate. CAUTION: To avoid server shutdown, a fan must be replaced within 60 seconds of being removed.

  • Page 34: 8Sff Optical/Usb/Vga Assembly

    Remove the fan blank. To replace the component, reverse the removal procedure. 8SFF Optical/USB/VGA assembly To remove the component: Power down the server (on page 16). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Do one of the following: Extend the server from the rack (on page 17).

  • Page 35: 4Lff Optical/Usb/Vga Assembly

    Remove the optical drive. To replace the component, reverse the removal procedure. 4LFF Optical/USB/VGA assembly To remove the component: Power down the server (on page 16). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Do one of the following: Extend the server from the rack (on page 17).
  • Page 36 Optical drive cabling USB/VGA cabling Remove the assembly: Removal and replacement procedures 36...

  • Page 37: 8Sff Systems Insight Display

    Optical drive assembly USB/VGA assembly To replace the component, reverse the removal procedure. 8SFF Systems Insight Display To remove the component: Power down the server (on page 16). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Do one of the following: Extend the server from the rack (on page 17).

  • Page 38: 4Lff Systems Insight Display

    Disconnect the Systems Insight Display cable and the USB cable from the system board, and then disconnect the USB cable from the front of the Systems Insight Display. Remove the screw securing the Systems Insight Display, and then remove the Systems Insight Display.

  • Page 39: Location Discovery Services Ear

    Remove the server from the rack (on page 17). Remove the access panel ("Access panel" on page 26). Disconnect the Systems Insight Display cable and the USB cable from the system board, and then disconnect the USB cable from the front of the Systems Insight Display. Remove the screw securing the Systems Insight Display, and then remove the Systems Insight Display.
  • Page 40 Do one of the following: Extend the server from the rack (on page 17). Remove the server from the rack (on page 17). Remove the access panel ("Access panel" on page 26). Remove the hot-plug fan or fan blank from fan bay 1 ("Fan module"...

  • Page 41: 2Sff Sas/Sata Drive Cage Assembly Option

    Remove the location discovery services ear. To replace the component, reverse the removal procedure. 2SFF SAS/SATA drive cage assembly option WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure.
  • Page 42 Remove the universal media bay blank. Install the drive cage assembly, and then tighten the three screws. Removal and replacement procedures 42...
  • Page 43 Connect the data cables to the SATA storage connector, the SATA optical/storage drive connector, and the backplane presence detect connector. Connect the power cable to the left power connector on the backplane. CAUTION: To prevent improper cooling and thermal damage, do not operate the server or the enclosure unless all drive and device bays are populated with either a component or a blank.

  • Page 44: 2Sff Express Bay Drive Backplane

    Install drives or blanks in the empty drive bays. 2SFF Express Bay drive backplane CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any system installation. Improper grounding can cause electrostatic discharge. To remove the component: Back up all server data.
  • Page 45 Disconnect the power cable from the left power connector on the backplane. Disconnect the data cables on the Express bay drive cage from port 3 on the Express bay bridge card. Remove the primary PCI riser cage ("Primary PCI riser cage"...

  • Page 46: 4Lff Hard Drive Backplane

    Remove the Express bay bridge card from slot 1. Loosen the three screws, then remove the drive cage assembly. To replace the component, reverse the removal procedure. 4LFF hard drive backplane To remove the component: Power down the server (on page 16). Remove all power: Disconnect each power cord from the power source.

  • Page 47: 8Sff Hard Drive Backplane

    Remove all hot-plug hard drives ("Hot-plug SAS/SATA drives and SSDs" on page 22). Disconnect all cables from the hard drive backplane. Remove the hard drive backplane. To replace the component, reverse the removal procedure. 8SFF hard drive backplane To remove the component: Power down the server (on page 16).

  • Page 48: 10Sff (6 Nvme + 4 Sas/Sata) Express Bay Drive Backplane

    Remove the hard drive backplane. To replace the component, reverse the removal procedure. 10SFF (6 NVMe + 4 SAS/SATA) Express Bay drive backplane CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any system installation. Improper grounding can cause electrostatic discharge.

  • Page 49: Flexiblelom

    Remove the Express bay bridge card from slot 1. Remove the 8SFF Express Bay drive backplane. Remove the 2SFF Express Bay drive backplane ("2SFF Express Bay drive backplane" on page 44). To replace the component, reverse the removal procedure. FlexibleLOM To remove the component: Power down the server (on page 16).

  • Page 50: Smart Storage Battery

    Remove the server from the rack (on page 17). Remove the FlexibleLOM. To replace the component, reverse the removal procedure. Smart Storage Battery To remove the component: Power down the server (on page 16). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server.

  • Page 51: Expansion Boards

    Disconnect the Smart Storage Battery cable. Remove the Smart Storage Battery. To replace the component, reverse the removal procedure. Expansion boards Expansion boards supported with this server include any board installed in the PCIe riser board assembly, controllers, and the Express Bay bridge card. To remove the component: Power down the server (on page 16).

  • Page 52: M.2 Ssd Enablement Board

    Remove the server from the rack (on page 17). Remove the access panel ("Access panel" on page 26). Remove the PCIe riser cage ("Primary PCI riser cage" on page 26). Remove the expansion board. To replace the component, reverse the removal procedure. If you are not replacing the expansion board, install the screw back into the PCIe riser cage before installing the PCIe riser cage back into the server.

  • Page 53: Dimms

    Remove the M.2 SSD enablement board. To replace the component, reverse the removal procedure. If you are not replacing the enablement board, install the screw and the PCIe blank into the PCIe riser cage before installing the PCIe riser cage back into the server. DIMMs To remove the component: Power down the server (on page 16).

  • Page 54: Heatsink

    Remove the DIMM. To replace the component, reverse the removal procedure. Heatsink WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: The heatsink thermal interface media is not reusable and must be replaced if the heatsink is removed from the processor after it has been installed.

  • Page 55: High-Performance Heatsink

    Remove the heatsink. To replace the component, reverse the removal procedure. High-performance heatsink WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: The heatsink thermal interface media is not reusable and must be replaced if the heatsink is removed from the processor after it has been installed.

  • Page 56: Processor

    Remove the heatsink. To replace the component, reverse the removal procedure. Processor WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent possible server malfunction, do not mix processors of different speeds or cache sizes.
  • Page 57 Open each of the processor locking levers in the order indicated, and then open the processor retaining bracket. Remove the processor from the processor retaining bracket. CAUTION: To avoid damage to the processor, do not touch the bottom of the processor, especially the contact area.
  • Page 58 Install the processor. Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED.

  • Page 59: System Battery

    Press and hold the processor retaining bracket in place, and then close each processor locking lever. Press only in the area indicated on the processor retaining bracket. Align and install the heatsink. Install the access panel. System battery If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock.

  • Page 60: System Board

    To remove the component: Power down the server (on page 16). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Do one of the following: Extend the server from the rack (on page 17). Remove the server from the rack (on page 17).
  • Page 61 Remove the fan blanks. Remove the FlexibleLOM ("FlexibleLOM" on page 49). Remove all DIMMs ("DIMMs" on page 53). Disconnect all cables connected to the system board. Remove the heatsink ("Heatsink" on page 54). Remove the processor ("Processor" on page 56). Loosen the system board thumbscrews.
  • Page 62 To replace the component: Install the spare system board. Open each of the processor locking levers in the order indicated, and then open the processor retaining bracket. Removal and replacement procedures 62...
  • Page 63 Remove the clear processor socket cover. Retain the processor socket cover for future use. Install the processor. Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED.
  • Page 64 Press and hold the processor retaining bracket in place, and then close each processor locking lever. Press only in the area indicated on the processor retaining bracket. Install the processor socket cover on the failed system board. Clean the old thermal grease from the heatsink and the top of the processor with the alcohol swab. Allow the alcohol to evaporate before continuing.

  • Page 65: Hp Trusted Platform Module

    Enter the product ID and press the Enter key. Press the F10 key to confirm exiting System Utilities. The server automatically reboots. HP Trusted Platform Module The TPM is not a customer-removable part. CAUTION: Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet.
  • Page 66 If you suspect a TPM board failure, leave the TPM installed and remove the system board. Contact a Hewlett Packard Enterprise authorized service provider for a replacement system board and TPM board. Removal and replacement procedures 66...

  • Page 67: Troubleshooting

    Troubleshooting Troubleshooting resources The HPE ProLiant Gen9 Troubleshooting Guide, Volume I: Troubleshooting provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, issue resolution, and software maintenance on ProLiant servers and server blades. To view the guide, select a language: •...

  • Page 68: Diagnostic Tools

    Diagnostic tools Product QuickSpecs For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). Active Health System The HPE Active Health System provides the following features: • Combined diagnostics tools/scanners •...

  • Page 69: Hpe Ilo

    • Intelligent Provisioning User Guide on the Hewlett Packard Enterprise website (http://www.hpe.com/info/intelligentprovisioning/docs) HPE iLO The iLO 4 subsystem is a standard component of ProLiant servers that simplifies initial server setup, server health monitoring, power and thermal optimization, and remote server administration. The iLO 4 subsystem includes an intelligent microprocessor, secure memory, and a dedicated network interface.

  • Page 70: Integrated Management Log

    Integrated Management Log The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each event with 1-minute granularity. You can view recorded events in the IML in several ways, including the following: • From within HPE SIM •...

  • Page 71: Component Identification

    Component identification Front panel components • 8SFF Item Description Serial label pull tab Front video connector (optional) USB 2.0 connector (optional) Optical drive (optional) Systems Insight Display (optional) USB 3.0 connector SAS/SATA/SSD drive bays • 4LFF Item Description Optical drive (optional) Serial label pull tab Front video connector (optional) USB 2.0 connector (optional)

  • Page 72: Front Panel Leds And Buttons

    Front panel LEDs and buttons • 8SFF Item Description Status Power On/Standby button Solid green = System on and system power LED* Flashing green (1 Hz/cycle per sec) = Performing power on sequence Solid amber = System in standby Off = No power present** Health LED* Solid green = Normal Flashing green (1 Hz/cycle per sec) = iLO is rebooting.

  • Page 73: Uid Button Functionality

    • 4LFF Item Description Status UID button/LED* Solid blue = Activated Flashing blue: • 1 Hz/cycle per sec = Remote management or firmware upgrade in progress • 4 Hz/cycle per sec = iLO manual reboot sequence initiated • 8 Hz/cycle per sec = iLO manual reboot sequence in progress Off = Deactivated NIC status LED* Solid green = Link to network...

  • Page 74: Power Fault Leds

    Power fault LEDs The following table provides a list of power fault LEDs, and the subsystems that are affected. Not all power faults are used by all servers. Subsystem LED behavior 1 flash System board 2 flashes Processor 3 flashes Memory 4 flashes Riser board PCIe slots...

  • Page 75: Systems Insight Display Led Combinations

    Description Status Off = No link to network NIC LEDs Solid green = Network link Flashing green = Network link with activity If power is off, the front panel LED is not active. For status, see "Rear panel LEDS and buttons (on page 77)."...

  • Page 76: Rear Panel Components

    Systems Insight System power Health LED Status Display LED and color that power supply is in standby. • Power supply fault • System board fault Amber Green One or more of the following conditions may Power supply (amber) exist: • Redundant power supply is installed and only one power supply is functional.

  • Page 77: Rear Panel Leds And Buttons

    Item Description iLO 4 connector Serial connector (optional) USB 3.0 connectors FlexibleLOM bay *The slot 3 PCIe 3 riser is optional and requires a second processor before installation. Rear panel LEDs and buttons Item Description Status UID LED Solid blue = Identification is activated. Flashing blue = System is being managed remotely.

  • Page 78: Flex Slot Battery Backup Module Leds And Buttons

    Item Description Status • Power supply failed • Power supply in standby mode • Power supply exceeded current limit Flex slot battery backup module LEDs and buttons Item Description FSBBU module LED Battery check button When the battery check button is pressed, the LED indicates the state of the battery. The number of times that the LED flashes indicates the state of charge.

  • Page 79: System Board Components

    For more information about the FSBBU module, see "750 W Flex Slot Hot Plug Battery Backup Module ("HPE 750W Flex Slot Hot Plug Battery Backup Module" on page 25)." System board components Item Description FlexibleLOM connector Primary (processor 1) PCI riser connector NMI jumper System maintenance switch Front VGA/USB 2.0 connector...

  • Page 80: System Maintenance Switch

    System maintenance switch Position Default Function Off = iLO 4 security is enabled. On = iLO 4 security is disabled. Off = System configuration can be changed. On = System configuration is locked. Reserved Reserved Off = Power-on password is enabled. On = Power-on password is disabled.

  • Page 81: Dimm Slots

    DIMM slots DIMM slots are numbered sequentially (1 through 12) for each processor. The supported AMP modes use the letter assignments for population guidelines. Non-hot-plug PCI riser board slot definitions Primary riser cage connector, connected to processor 1 or the southbridge PCIe 3-slot riser cage PCIe 2-slot x16 riser cage* PCIe3 x16 (16, 8,4,2,1)

  • Page 82: Device Numbers

    • FL/FH denotes full-length, full-height. HL/FH denotes half-length, full-height. LP denotes low profile. Device numbers • 4LFF configuration • 8SFF configuration • 10SFF configurations With the 10SFF (6 NVMe + 4 SAS/SATA) Express Bay Enablement Option, the server supports SAS, SATA, and PCIe-based NVMe drives in the following locations: Bays 1 through 4 support SFF SAS and SATA drives only Component identification 82...

  • Page 83: Hot-Plug Drive Led Definitions

    Bays 5 through 10 support SFF PCIe-based NVMe drives only Hot-plug drive LED definitions Item Status Definition Locate Solid blue The drive is being identified by a host application. Flashing blue The drive carrier firmware is being updated or requires an update.

  • Page 84: Hot-Plug Fans

    Item Description Release lever Activity ring Do Not Remove button Power button Hot-plug fans CAUTION: To avoid damage to server components, fan blanks must be installed in fan bays 1 and 2 in a single-processor configuration. The only two valid fan configurations are listed in the following table. Configuration Fan bay 1 Fan bay 2 Fan bay 3 Fan bay 4 Fan bay 5 Fan bay 6...
  • Page 85 For a dual-processor configuration, seven fans are required for redundancy. A fan failure or missing fan causes a loss of redundancy. A second fan failure or missing fan causes an orderly shutdown of the server. The high performance fan option might be necessary for the following installations: •...

  • Page 86: Cabling

    Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance. CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped. 2SFF embedded SATA backplane cabling Connect the data cables to the SATA storage connector, the SATA optical/storage drive connector, and the backplane presence detect connector.

  • Page 87: 4Lff Universal Media Bay Cabling

    Connect the power cable to the left power connector on the backplane. NOTE: Cabling from the 2SFF SAS/SATA backplane will vary if a PCIe storage controller is installed. 4LFF Universal Media Bay cabling Route the cables along the edge of the system board, and then connect the cables to the system board: •...

  • Page 88: 8Sff Universal Media Bay Cabling

    Connect the SATA optical cable to the SATA optical/storage drive connector. 8SFF Universal Media Bay cabling Route the cables along the edge of the system board, and then connect the cables to the system board: • 8SFF DVD-RW/VGA/USB connections Connect the VGA/USB cable to the front VGA/USB connector toward the rear of the system board.

  • Page 89: 10Sff (6 Nvme + 4 Sas/Sata) Express Bay Enablement Option Cabling

    Connect the VGA/USB cable to the front VGA/USB connector toward the rear of the system board. 10SFF (6 NVMe + 4 SAS/SATA) Express Bay Enablement Option cabling The Smart Array P440ar Controller is shown in the cabling diagram, but other controllers may be supported.

  • Page 90: Smart Array Controller Cabling

    Item Description Connect the power cable from the 10SFF Express Bay backplane to the 2SFF Express Bay backplane.* Connect the mini-SAS cable from the 10SFF Express Bay backplane to Port 1 on the controller (HPE Smart Array P440ar Controller shown). Connect the 2SFF Express bay data cable from 2SFF Express Bay backplane to Port 3 on the HPE Express Bay Bridge Card.* Connect the 10SFF Express bay data cable from 10SFF Express Bay...

  • Page 91: Embedded Sata Cabling

    • 4LFF Embedded SATA cabling WARNING: Eliminate the risk of electric shock by removing all AC power from the system before installing or replacing any non-hot-plug hardware option. Disconnect all power cords to completely remove power from the server. Connect the SATA cables from the backplane to the Mini-SAS/SATA connectors on the system board according to their labels as Port 1 or Port 2.

  • Page 92: M.2 Ssd Enablement Board Option Cabling

    Connect the SATA cable from port one on the backplane to port one on the system board as indicated on the connectors. M.2 SSD Enablement Board option cabling The M.2 SSD enablement board option is supported in both the primary and the secondary PCI riser cage.

  • Page 93: Gpu Cabling

    • Secondary PCI riser cage GPU cabling Connect the GPU riser cable to the GPU and the primary riser cage PCA. Cabling 93...

  • Page 94: Specifications

    Specifications Environmental specifications Specification Value — Temperature range* 10°C to 35°C (50°F to 95°F) Operating -30°C to 60°C (-22°F to 140°F) Nonoperating — Relative humidity (noncondensing) Minimum to be the higher (more moisture) of Operating -12°C (10.4°F) dew point or 8% relative humidity Maximum to be 24°C (75.2°F) dew point or 90% relative humidity...

  • Page 95: Power Supply Specifications

    Specification Value controller, seven fans) 13.77 kg (30.36 lb) LFF minimum (one drive, one processor, one power supply, two heatsinks, one Smart Array controller, five fans) 16.78 kg (37 lb) LFF maximum (Four drives, two processors, two power supplies, two heatsinks, one Smart Array controller, seven fans) Power supply specifications Depending on installed options, the server is configured with one of the following power supplies:...

  • Page 96: Hpe 800W Flex Slot Platinum Hot-Plug Power Supply

    500 W at 200 VAC to 240 VAC input 500 W at 240 VDC input for China only HPE 800W Flex Slot Platinum Hot-plug Power Supply Specification Value Input requirements 100 to 127 VAC Rated input voltage 200 to 240 VAC 240 VDC for China only 50 Hz to 60 Hz Rated input frequency...

  • Page 97: Hpe 800W Flex Slot Universal Hot-Plug Power Supply

    Power supply output 800 W at 200 VAC to 240 VAC Rated steady-state power input 800 W at 240 VDC input for China only 800 W at 200 VAC to 240 VAC Maximum peak power input 800 W at 240 VDC input for China only HPE 800W Flex Slot Universal Hot-plug Power Supply Specification...

  • Page 98: Hpe 1400W Flex Slot Platinum Plus Hot-Plug Power Supply

    Power supply output Rated steady-state power (W) 800 W at -40 VDC to -72 VDC 800 W at -40 VDC to -72 VDC Maximum peak power (W) WARNING: To reduce the risk of electric shock or energy hazards: • This equipment must be installed by trained service personnel, as defined by the NEC and IEC 60950-1, Second Edition, the standard for Safety of Information Technology Equipment.

  • Page 99: Hpe 750W Flex Slot Hot-Plug Battery Backup Module

    China only HPE 750W Flex Slot Hot-plug Battery Backup Module Specification Value 12 V DC Rated input voltage Dual input Battery replaceable Built-in power supply 0.77 A Nominal charge current 62.50 A Maximum discharge current 750 W Maximum discharge power Maximum runtime >60 seconds –...

  • Page 100: Acronyms And Abbreviations

    Acronyms and abbreviations Advanced Memory Protection application program interface ASHRAE American Society of Heating, Refrigerating and Air-Conditioning Engineers Customer Self Repair FlexibleLOM for rack servers FSBBU Flex slot battery backup graphics processing unit host bus adapter HPE SIM HPE Systems Insight Manager International Electrotechnical Commission Integrated Lights-Out Integrated Management Log...
  • Page 101 nonmaskable interrupt NVRAM nonvolatile memory PCIe Peripheral Component Interconnect Express POST Power-On Self Test RBSU ROM-Based Setup Utility REST representational state transfer RSOC relative state of change serial attached SCSI SATA serial ATA Secure Digital small form factor Standard Parallel Port Mode solid-state drive serial, USB, video Trusted Platform Module...
  • Page 102 UEFI Unified Extensible Firmware Interface unit identification universal serial bus voltage direct-current Acronyms and abbreviations 102...

  • Page 103: Documentation Feedback

    Documentation feedback Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:docsfeedback@hpe.com). When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document. For online help content, include the product name, product version, help edition, and publication date located on the legal notices page.

  • Page 104: Index

    5, 71 heatsink 54, 55 components, system board 80 hot-plug fans 84 connectors 71 HP Insight Diagnostics 16 diagnostic tools 68 illustrated parts catalog 5 DIMM slot locations 81 iLO (Integrated Lights-Out) 68, 69, 70 drive bays 71, 82...
  • Page 105 specifications, power 95, 96, 97, 98 specifications, server 94 M.2 SSD cabling 92 static electricity 20 M.2 SSD enablement board 52 symbols on equipment 21 M.2 SSD enablement option 92 system battery 59 maintenance 16 system board components 79 management tools 68 system components 71 mechanical components 5 system power LED 72...

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