Philips 170B4BB Electronic User's Manual

Philips 170B4BB Electronic User's Manual

Philips computer monitor user manual
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Philips 170B4BB/170B4BG/170B4BS Electronic User's Manual
file:///D|/L/english/170b4bgbs/index.htm [4/28/2003 1:30:09 PM]

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Summary of Contents for Philips 170B4BB

  • Page 1 Philips 170B4BB/170B4BG/170B4BS Electronic User's Manual file:///D|/L/english/170b4bgbs/index.htm [4/28/2003 1:30:09 PM]...
  • Page 2: Safety And Troubleshooting Information

    Read and follow these instructions when connecting and using your computer monitor: Unplug the monitor, if you are not going to use it for an extensive period of time.
  • Page 3: Installation Locations

    Safety & Troubleshooting Installation Locations Avoid Heat and Extreme Cold Do not store or use the LCD monitor in locations exposed to heat, direct sunlight, or extreme cold. Avoid moving the LCD monitor between locations with large temperature differences. Choose a site falling within the following temperature and humidity ranges.
  • Page 4: About This Manual

    Notational Descriptions About This Guide This electronic user's guide is intended for anyone who uses the Philips LCD Monitor. It describes the LCD monitor's features, setup, operation and other important information. Its contents are identical to the information in our printed version.
  • Page 5 ©2003 Koninklijke Philips Electronics N.V. All rights reserved. Reproduction, copying, usage, modifying, hiring, renting, public performance, transmission and/or broadcasting in whole or in part is prohibited without written consent of Philips Electronics N.V. file:///D|/L/english/170b4bgbs/about/about.htm (2 of 2) [4/28/2003 1:30:19 PM]...
  • Page 6: Product Information

    170B4BG/170B4BB/170B4BS Product Information Product Information Product Features • Technical Specifications Defect Policy • Automatic Power Saving Product Views • Physical Function Product Features 170B4BG/170B4BB/170B4BS 17-inch color LCD monitor with excellent display performance Dual input - accepts DVI-D digital and VGA analog inputs...
  • Page 7: Optical Characteristics

    170B4BG/170B4BB/170B4BS Product Information - Video - Sync • Input signal levels • Sync input signal • Sync polarities • Video interface Optical characteristics • Contrast ratio: • Brightness: • Peak contrast angle • White Chromatcity: • Viewing Angle: (C/R>5) • Response time * These information are subject to change without notice.
  • Page 8: Automatic Power Saving

    170B4BG/170B4BB/170B4BS Product Information H. freq (kHz) 31.5 31.5 31.5 35.0 37.5 35.2 37.9 46.9 49.7 48.4 60.0 69.0 71.8 63.9 80.0 Automatic Power Saving If you have VESA's DPMS compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use.
  • Page 9: Physical Specifications

    170B4BG/170B4BB/170B4BS Product Information Blanked This monitor is NERGY determined that this product meets the Physical Specifications • Dimension (WxHxD) • Weight • Tilt / Swivel • Power supply • Power consumption • Temperature • Relative humidity • System MTBF • Cabinet color * These information are subject to change without notice.
  • Page 10 170B4BG/170B4BB/170B4BS Product Information T.M.D.S. Data2- T.M.D.S. Data2+ T.M.D.S. Data2/4 Shield No connect No connect DDC Clock DDC Data No connect 2. The 15-pin D-sub connector (male) of the signal cable: Assignment Red video input Green video input/SOG Blue video input...
  • Page 11: Product Views

    170B4BG/170B4BB/170B4BS Product Information Product Views Follow the links to see various views of the monitor and its components. Front View Product Description Physical Function Tilt Swivel file:///D|/L/english/170b4bgbs/product/product.htm (6 of 7) [4/28/2003 1:30:22 PM] RETURN TO TOP OF THE PAGE RETURN TO TOP OF THE PAGE...
  • Page 12 170B4BG/170B4BB/170B4BS Product Information RETURN TO TOP OF THE PAGE file:///D|/L/english/170b4bgbs/product/product.htm (7 of 7) [4/28/2003 1:30:22 PM]...
  • Page 13: Installing Your Lcd Monitor

    Installing your LCD Monitor Installing your LCD Monitor Your LCD Monitor : Front View Product Description re-install the base • Getting Started Front View Product Description UP and DOWN buttons are used when adjusting the OSD of your monitor LEFT and RIGHT buttons, like the UP and DOWN buttons, are also used in adjusting the OSD of your monitor.
  • Page 14: Optimizing Performance

    Installing your LCD Monitor POWER button switches your monitor on Automatically adjust the horizontal position, vertical position, phase and clock setting. Optimizing Performance For best performance, ensure that your display settings are set at 1024x768@60Hz (for14"/15") or 1280x1024, 60Hz (for17"/18"). Note: You can check the current display settings by pressing the 'OK' button once.
  • Page 15: Description Of The On-Screen Display

    Description of the On Screen Display What is the On-Screen Display? This is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance of the monitors directly though an on-screen instruction window. The user interface provides user-friendliness and ease-of-use when the user is operating the monitor.
  • Page 16 On-Screen Display file:///D|/L/english/170b4bgbs/osd/osddesc.htm (2 of 4) [4/28/2003 1:30:27 PM]...
  • Page 17 On-Screen Display Digital signal input: RETURN TO TOP OF THE PAGE file:///D|/L/english/170b4bgbs/osd/osddesc.htm (3 of 4) [4/28/2003 1:30:27 PM]...
  • Page 18 On-Screen Display file:///D|/L/english/170b4bgbs/osd/osddesc.htm (4 of 4) [4/28/2003 1:30:27 PM]...
  • Page 19: Customer Care And Warranty

    Customer Care and Warranty Customer Care & Warranty PLEASE SELECT YOUR COUNTRY/AREA TO REVIEW DETAILS OF YOUR WARRANTY COVERAGE WESTERN EUROPE: Austria • Belgium • Cyprus • Denmark • France • Germany • Greece • Finland • Ireland • Italy • Luxembourg • the Netherlands • Norway • Portugal • Sweden • Switzerland •...
  • Page 20 A way of describing the color of a radiating source in terms of the temperature (in degrees Kelvin) of a black body radiating with the same dominant frequency as the source. Most Philips monitors offer the possibility of setting the color temperature to any desired value. D-SUB Your monitor comes with a D-Sub cable.
  • Page 21 Glossary Energy Star Computers Programme An energy conservation programme launched by the US Environmental Protection Agency (EPA) with the primary aim of promoting the manufacture and marketing of energy-efficient office automation equipment. Companies joining this programme must be willing to commit themselves to manufacturing one or more products capable of going into a low -power state (<...
  • Page 22 Glossary A Universal Serial Bus device that provides additional connections to the Universal Serial Bus. Hubs are a key element in the plug-and-play architecture of USB. The Figure shows a typical hub. Hubs serve to simplify USB connectivity from the user's perspective and provide robustness at low cost and complexity.
  • Page 23 Glossary Upstream The direction of data flow towards the host. An upstream port is the port on a device electrically closest to the host that generates upstream data traffic from the hub. Upstream ports receive downstream data traffic. Vertical refresh rate Expressed in Hz, it is the number of frames (complete pictures) written to the screen every second.
  • Page 24: Download And Print

    Download instructions: To download the file: 1. Click-and-hold your mouse over the icon below. (Win95/98/2000/Me/XP users right-click) Download 170B4BG (Medical).pdf Download 170B4BG.pdf Download 170B4BB.pdf Download 170B4BS.pdf Download 170B4MG.pdf file:///D|/L/english/download/download.htm (1 of 3) [4/28/2003 1:30:33 PM] • Download and Printing Instructions Mac.
  • Page 25 Download and Print Download 170S4FG.pdf Download 170S4FB.pdf Download 170S4FS.pdf 2. From the menu that appears, choose 'Save Link As...', 'Save Target As...' or 'Download Link to Disk'. 3. Choose where you would like to save the file; click 'Save' (if prompted to save as either 'text' or 'source', choose 'source').
  • Page 26 Download and Print Exit your browser and install the FPadjust Program. Read the "FP_Readme04.txt" file before installing. RETURN TO TOP OF THE PAGE file:///D|/L/english/download/download.htm (3 of 3) [4/28/2003 1:30:33 PM]...
  • Page 27: Faqs (Frequently Asked Questions)

    Restart your computer and repeat step 2 and 3 to verify that your PC is set at 1024x768@60Hz (14"/15") / 1280x1024@60Hz (17"/18"). Shut down your computer, disconnect your old monitor and reconnect your Philips LCD monitor. Turn on your monitor and then turn on your PC...
  • Page 28 FAQs (Frequently Asked Questions) What does 'refresh rate' mean in connection with an LCD monitor? The refresh rate is of much less relevance for LCD monitors. LCD monitors display a stable, flicker-free image at 60Hz. There is no visible difference between 85Hz and 60Hz. What are the .inf and .icm files on the set-up disk &...
  • Page 29: Screen Adjustments

    Yes, Philips LCD monitors have this optional feature. The standard VESA mount holes on the back cover allow the user to mount the Philips monitor on any VESA standard ARM or accessories. Touch panels are being developed for future applications. Check with your Philips sales representative for more information.
  • Page 30: Compatibility With Other Peripherals

    Can I connect my LCD monitor to any PC, workstation or Mac? Yes, all Philips LCD monitors are fully compatible with standard PCs, Macs and workstations. You may need a cable adapter to connect the monitor to your Mac system. Please contact your dealer/retailer for more information.
  • Page 31: Lcd Panel Technology

    FAQs (Frequently Asked Questions) What is USB (Universal Serial Bus)? Think of USB as a smart plug for PC peripherals. USB automatically determines resources (like driver software and bus bandwidth) required by peripherals. USB makes necessary resources available without user intervention. There are three main benefits of USB. USB eliminates "case angst,"...
  • Page 32 FAQs (Frequently Asked Questions) What is polarization ? Polarization is basically directing light to shine in one direction. Light is electromagnetic waves. Electric and magnetic fields oscillate in a direction perpendicular to the propagation of the light beam. The direction of these fields is called the 'polarization direction'. Normal or non-polarized light has fields in several directions;...
  • Page 33: Ergonomics, Ecology And Safety Standards

    FAQs (Frequently Asked Questions) Unlike a CDT monitor, the TFT LCD panel has a fixed resolution. For example, an XGA monitor has 1024x3 (R, G, B) x 768 pixels and a higher resolution may not be available without additional software processing. The panel is designed to optimize the display for a 65MHz dot clock, one of the standards for XGA displays.
  • Page 34 Standards. Does the LCD monitor conform to general safety standards? Yes. Philips LCD monitors conform to the guidelines of MPR-II and TCO 95/99/03 standards for the control of radiation, electromagnetic waves, energy reduction, electrical safety in the work environment and recyclability. The specification page provides detailed data on safety standards.
  • Page 35: Troubleshooting

    Troubleshooting Safety and Troubleshooting • FAQs Information This page presents problems that can be corrected by the user. If the problem still exists after these possible solutions, contact your nearest Philips dealer. Common Problems Having this problem? No Picture (Power LED not lit)
  • Page 36 The after-image will disappear after a set amount of time The remaining dots are normal characteristic of the liquid crystal used in today’s technology. list to contact your local Philips distributor. RETURN TO TOP OF THE PAGE...
  • Page 37: Regulatory Information

    EN 55022 Compliance (Czech Republic • MIC Notice (South Korea Only) • North Europe (Nordic Countries) Information • Troubleshooting • Other Related Information • TCO'03 Information • Energy Star • Commission • Polish Center • BSMI • Philips End-of-Life Disposal • Frequently • •...
  • Page 38 Regulatory Information electronics equipment are concerned, is that environmentally harmful substances are used both in the products and during their manufacture. Since it is not so far possible to satisfactorily recycle the majority of electronics equipment, most of these potentially damaging substances sooner or later enter nature. There are also other characteristics of a computer, such as energy consumption levels, that are important from the viewpoints of both the work (internal) and natural (external) environments.
  • Page 39: Environmental Requirements

    Regulatory Information Environmental Requirements Flame retardants Flame retardants are present in printed circuit boards, cables, wires, casings and housings. Their purpose is to prevent, or at least to delay the spread of fire. Up to 30% of the plastic in a computer casing can consist of flame retardant substances.
  • Page 40 Regulatory Information TCO'03 Information (Option, only available for TCO'03 version) Congratulations! The display you have just purchased carries the TCO'03 Displays label. This means that your display is designed, manufactured and tested according to some of the strictest quality and environmental requirements in the world. This makes for a high performance product, designed with the user in focus that also minimizes the impact on our natural environment.
  • Page 41 Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization's product, service and activities. From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of-life management primarily entails participation in national take-back initiatives and recycling programs whenever possible, preferably in cooperation with competitors.
  • Page 42: Ce Declaration Of Conformity

    Regulatory Information CE Declaration of Conformity Philips Consumer Electronics declare under our responsibility that the product is in conformity with the following standards - EN60950:1992+A1+A2+A3+A4+A11 (Safety requirement of Information Technology Equipment) - EN55022:1998 (Radio Disturbance requirement of Information Technology Equipment)
  • Page 43 THIS CLASS B DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN INTERFERENCE-CAUSING EQUIPMENT REGULATIONS. file:///D|/L/english/170b4bgbs/safety/regs/regulat.htm (7 of 14) [4/28/2003 1:30:43 PM] Amber ® PHILIPS artner, ® guidelines for energy efficiency. RETURN TO TOP OF THE PAGE RETURN TO TOP OF THE PAGE <...
  • Page 44: Commission Federale De La Communication (Fcc Declaration)

    Regulatory Information Commission Federale de la Communication (FCC Declaration) Cet équipement a été testé et déclaré conforme auxlimites des appareils numériques de class B,aux termes de l'article 15 Des règles de la FCC. Ces limites sont conçues de façon à fourir une protection raisonnable contre les interférences nuisibles dans le cadre d'une installation résidentielle.
  • Page 45 Regulatory Information VCCI Notice (Japan Only) This is a Class B product based on the standard of the Voluntary Control Council for Interference (VCCI) for Information technology equipment. If this equipment is used near a radio or television receiver in a domestic environment, it may cause radio Interference.
  • Page 46: Polish Center For Testing And Certification Notice

    Regulatory Information Please note that this device has been approved for non-business purposes and may be used in any environment, including residential areas. Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached protection circuit (a three-prong socket). All equipment that works together (computer, monitor, printer, and so on) should have the same power supply source.
  • Page 47 Regulatory Information North Europe (Nordic Countries) Information Placering/Ventilation VARNING: FÖRSÄKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS. Placering/Ventilation ADVARSEL: SØRG VED PLACERINGEN FOR, AT NETLEDNINGENS STIK OG STIKKONTAKT ER NEMT TILGÆNGELIGE. Paikka/Ilmankierto VAROITUS: SIJOITA LAITE SITEN, ETTÄ...
  • Page 48 Your new monitor contains materials that can be recycled and reused. Specialized companies can recycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of. Please find out about the local regulations on how to dispose of your old monitor from your local Philips dealer.
  • Page 49 Regulatory Information file:///D|/L/english/170b4bgbs/safety/regs/regulat.htm (13 of 14) [4/28/2003 1:30:43 PM] of plug proceed as follows: 1. Remove fuse cover and fuse. 2. Fit new fuse which should be a BS 1362 5A,A.S.T.A. or BSI approved type. 3. Refit the fuse cover. If the fitted plug is not suitable for your socket outlets, it should be cut off and an appropriate 3-pin plug fitted in its place.
  • Page 50 Regulatory Information the lead - not simply over the three wires. RETURN TO TOP OF THE PAGE file:///D|/L/english/170b4bgbs/safety/regs/regulat.htm (14 of 14) [4/28/2003 1:30:43 PM]...
  • Page 51: Other Related Information

    Other Related Information Other Related Information Safety and Troubleshooting for Users in the U. S. • Information for Users Outside the U.S Information for Users in the U. S. For units set at 115 V : Use a UL Listed Cord Set consisting of a minimum 18 AWG, Type SVT or SJT three conductor cord a maximum of 15-feet long and a parallel blade, grounding type attachment plug rated 15 A, 125 V.
  • Page 52: Philips' Flat Panel Monitors Pixel Defect Policy

    TFT LCD panels used in flat panel monitors are sometimes unavoidable. No manufacturer can guarantee that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains the different types of pixel defects and defines acceptable defect levels for each type.
  • Page 53: Proximity Of Pixel Defects

    In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT LCD panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.
  • Page 54 Philips Pixel Defect Policy Bright dot defects within 20 mm circle Total bright dot defects of all types BLACK DOT DEFECTS MODEL 1 dark subpixel 2 adjacent dark subpixels 3 adjacent dark subpixels Distance between two black dot defects* Black dot defects within 20 mm...
  • Page 55: Connecting To Your Pc

    Connecting to Your PC Connecting to Your PC Your LCD Monitor : Front View Product Description • Remove and re-install the base Accessories (optional) Accessory Pack Unpack all the parts. Item file:///D|/L/english/170b4bgbs/install/connect.htm (1 of 4) [4/28/2003 1:30:57 PM] • Accessory Pack •...
  • Page 56 Connecting to Your PC Connecting to Your PC file:///D|/L/english/170b4bgbs/install/connect.htm (2 of 4) [4/28/2003 1:30:57 PM] E-DFU package with Quick Setup Guide, Using Your Monitor Manual, and CD-ROM. Pivot CD-ROM RETURN TO TOP OF THE PAGE Thread power cord through the hole at the bottom of the base, and plug onto monitor firmly.
  • Page 57 Connecting to Your PC file:///D|/L/english/170b4bgbs/install/connect.htm (3 of 4) [4/28/2003 1:30:57 PM] Note: If you use an Apple Macintosh you need to connect the special Mac adapter to one end of the monitor signal cable.
  • Page 58 Connecting to Your PC Connect to PC Turn off your computer and unplug its power cable. Connect the monitor signal cable to the video connector on the back of your computer. Plug the power cord of your computer and your monitor into a nearby outlet. Turn on your computer and monitor.
  • Page 59: Remove And Re-Install The Base

    Remove and re-install the base Remove and Re-install the Base Your LCD Monitor : Front View Product Description • Getting Started • Optimizing Performance Remove and Re-install the Base : Condition: for VESA standard mounting applications for optional base replacement Remove the Base file:///D|/L/english/170b4bgbs/install/base.htm (1 of 3) [4/28/2003 1:30:57 PM] •...
  • Page 60 Remove and re-install the base Re-install the Base file:///D|/L/english/170b4bgbs/install/base.htm (2 of 3) [4/28/2003 1:30:57 PM] Unscrew the four screws of the base RETURN TO TOP OF THE PAGE Put monitor face down on the safe surface and plug in the cables into connectors.
  • Page 61 Remove and re-install the base file:///D|/L/english/170b4bgbs/install/base.htm (3 of 3) [4/28/2003 1:30:57 PM] Lift the monitor body and thread all cables through the hole at the bottom of the base. RETURN TO TOP OF THE PAGE...
  • Page 62: Getting Started

    The built-in VESA DDC2B feature in Philips Monitors supports Plug & Play requirements for Windows 95/98/2000/Me/XP. This information file ( .inf) should be installed in order that your Philips monitor can be enabled from the 'Monitor' dialog box in Windows 95/98/2000/Me/XP and the Plug & Play application can be activated.
  • Page 63 Getting Started Start Windows Me Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'. Double click on the 'Display' Icon. Select the 'Settings' tab then click on 'Advanced...'. Select 'Monitor' button, then click on 'Change...' button. Select 'Specify the location of the driver(Advanced)' and click on the 'Next' button.
  • Page 64 Getting Started Select the 'Install from a list or specific location [advanced]' radio button and then click on the 'Next' button. Select the 'Don't Search. I will choose the driver to install' radio button. Then click on the 'Next' button. Click on the 'Have disk...' button, then click on the 'Browse...' button and then select the appropriate drive F: (CD-ROM Drive).
  • Page 65: Accessories (Optional)

    Accessories (optional) Accessories (optional) Your LCD Monitor : Front View Product Description re-install the base • Getting Started Accessories (optional): USB Hub Accessories (optional) These accessories may not be available in NAFTA. Item file:///D|/L/english/170b4bgbs/install/access.htm (1 of 5) [4/28/2003 1:30:59 PM] •...
  • Page 66 Accessories (optional) USB Hub file:///D|/L/english/170b4bgbs/install/access.htm (2 of 5) [4/28/2003 1:30:59 PM] RETURN TO TOP OF THE PAGE Take off the cover. Slide into USB tray on rear side of base.
  • Page 67 Accessories (optional) Multimedia Base file:///D|/L/english/170b4bgbs/install/access.htm (3 of 5) [4/28/2003 1:30:59 PM] RETURN TO TOP OF THE PAGE Put monitor face down on the safe surface and plug in the cables into connectors. Mount the base onto the monitor body and fix four screws securely. Lift the monitor body and thread all cables through the hole at the bottom of the base.
  • Page 68 Accessories (optional) file:///D|/L/english/170b4bgbs/install/access.htm (4 of 5) [4/28/2003 1:30:59 PM] For Multimedia base, plug the flying DC power cable of base onto monitor. Thread power cable through the hole at the bottom of the base, and plug onto monitor firmly. Connect microphone and audio cables onto the rear side of base if any.
  • Page 69 Accessories (optional) Connect to PC Turn off your computer and unplug its power cable. Connect the monitor signal cable to the video connector on the back of your computer. Connect the audio and microphone cables to the audio and mic connectors on the back of your computer.
  • Page 70 Just a phone call away Philips’ customer help desks are located worldwide. You can contact Philips Monday - Friday from 08.00 - 20.00 hrs Central European Time (CET) and on Saturdays and Sundays from 10.00 to 18.00 hrs CET by using one of the toll-free numbers.
  • Page 71: Your International Guarantee

    12 months from date of purchase. This international Philips guarantee complements the existing national guarantee obligations to you of dealers and Philips in the country of purchase and does not affect your statutory rights as a customer.
  • Page 72 Where IS SERVICE AVAILABLE? Warranty service is available in all countries where the product is officially distributed by Philips Consumer Electronics. In countries where Philips Consumer Electronics does not distribute the product, the local...
  • Page 73 Please contact Philips at: (800) 479-6696 Three years free parts and three years free labor will be provided at Philips Canada depot or any one of its authorized service centers. (In Canada, this warranty is given in lieu of all other warranties. No other warranties are expressed or implied, including any implied warranties of merchantability or fitness for a particular purpose.
  • Page 74 Just a phone call away Philips’ customer help desks are located worldwide. You can contact Philips Monday - Friday from 08.00 - 20.00 hrs Central European Time (CET) and on Saturdays and Sundays from 10.00 to 18.00 hrs CET by using one of the toll-free numbers.
  • Page 75: F1Rst Choice Contact Information

    F1rst Choice Contact Information F1rst Choice Contact Information Telephone numbers: 01 546 575 603 Austria 02 275 0701 Belgium 800 92256 Cyprus (Greek) 35 25 87 61 Denmark 03 8717 0033 France 0696 698 4712 Germany 00800 3122 1223 Greece 09 2290 1908 Finland 01 601 1161...
  • Page 76: Consumer Information Centers

    Philips Representation Office Ul. Usacheva 35a 119048 Moscow Phone: 095-937 9300 Fax : 095-755 6923 TURKEY Türk Philips Ticaret A.S. Talatpasa Caddesi No 5. 80640-Gültepe/Istanbul Phone: (0800)-211 40 36 Fax : (0212)-281 1809 Latin America file:///D|/L/english/warranty/warcic.htm (1 of 8) [4/28/2003 1:31:17 PM] Bangladesh •...
  • Page 77 ARGENTINA Philips Antillana N.V. Vedia 3892 Capital Federal CP: 1430 Buenos Aires Phone: (011)-4544 2047 BRASIL Philips da Amazônia Ind. Elet. Ltda. Av. Luis Carlos Berrini, 1400 - Sao Paulo -SP Phone: 0800-701-0203 CHILE Philips Chilena S.A. Avenida Santa Maria 0760 P.O.
  • Page 78 Consumer Information Centers PARAGUAY Philips del Paraguay S.A. Avenida Artigas 1513 Casilla de Correos 605 Asuncion Phone: (021)-211666 Fax : (021)-213007 PERU Philips Peruana S.A. Customer Desk Comandante Espinar 719 Casilla 1841 Limab18 Phone: (01)-2136200 Fax : (01)-2136276 URUGUAY Ind.Philips del Uruguay S.A.
  • Page 79 Consumer Information Centers NEW ZEALAND Philips New Zealand Ltd. Consumer Help Desk 2 Wagener Place, Mt.Albert P.O. box 1041 Auckland Phone: 0800 477 999 (toll free) Fax : 0800 288 588 (toll free) Asia BANGLADESH Philips Service Centre 100 Kazi Nazrul Islam...
  • Page 80 NEW DELHI Customer Relation Centre 68, Shivaji Marg New Dehli 110 015 INDONESIA Philips Group of Companies in Indonesia Consumer Information Centre Jl.Buncit Raya Kav. 99-100 12510 Jakarta Phone: (021)-794 0040 / 798 4255 ext: 1612 Fax : (021)-794 7511 / 794 7539...
  • Page 81 PHILIPPINES Philips Electronics and Lighting Inc. 106 Valero St., Salcedo Village Makati, Metro Manilla. Phone: (02)-888 05 72 Domestic toll free: 1-800-10-PHILIPS or 1-800-10-744 5477 Fax : (02)-888 05 71 SINGAPORE Philips Singapore Private Ltd. Consumer Service Dept. Lorong 1,Toa Payoh., P.O. box 340...
  • Page 82 Consumer Information Centre 26F, 66, Chung-Hsiao W. Road Sec. 1 TAIPEI Phone: 0800-231-099 or (02)-2382-4567 Fax : (02)-2382-3027 THAILAND Philips Electronics (Thailand) Ltd. Philips Service Centre 209/2 Sanpavut Road, Bangna, Bangkok 10260 Phone : (02)-652 8652 Fax : (02)-614 3531...
  • Page 83 Consumer Information Centers EGYPT Philips Egypt Consumer Information Centre 10, Abdel Rahman El Rafei Mohandessin - Cairo, P.O.Box 242 DOKKI Phone: (02)-3313993 Fax : (02)-3492142 file:///D|/L/english/warranty/warcic.htm (8 of 8) [4/28/2003 1:31:17 PM]...

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