Does My Warm Jar Have A Fault; What Does This Mean - Panasonic SR-HB104 Operating Instructions Manual

Does my Warm Jar have a fault?

Check the following before asking for a service.
Symptoms
O
OIf rice is cooked one after the other, the cooking time may lengthen
(by up to around 45 minutes).
The cooking time
O
OThe Warm Jar may stop the countdown of time remaining to make
is longer than
an adjustment.
O
OIs the quantity of water in the Inner Pan too much?
expected.
If the quantity of water is increased, the cooking time may lengthen
(by up to around 15 minutes).
O
OIs rice sticking to the Outer Lid or Inner Pan, is the Inner Pan
Steam is emitted
deformed, or was the Inner Pan tilted when it was set?
from a section other
O
OHave you washed the Inner Lid each time and attached it
than the Steam Vent.
correctly?
OWhirring noise ... Sound of fan that allows heat to escape operating.
O
OHigh-pitched noise ... Sound of IH (induction heating). O
The Warm Jar is
OHissing noise ... Sound of steam jetting out.
making a noise. O
When opening/closing the Outer Lid
OClacking noise ... Sound of the ball in the Steam Cap rolling. O
O
OIs the current time correct?
Cooking begins
(The time is displayed in 24 hour clock format.)
immediately despite
O
OHas the timer been set to a time outside the "Timer Setting
use of timer.
Restrictions"?
I have set the timer
O
OWhen using the timer, the rice is soaked before cooking starts, and
but cooking doesn't
so the soaking time after cooking starts is shorter.
start. Consequently, cooking starts slightly later than might be expected.
The rice is not
O
OIs the current time correct?
ready at the time set
(The time is displayed in 24 hour clock format.)
O
OHave you pressed the "Start" button?
on the timer.
O
OIs the button lamp on?
A button operation
Button operations will not work when e.g. cooking/the keep warm
is not working. state/the timer setting are in use.
→
The "Reheat/Keep
O
OIs the keep warm function switched off?
Warm" button does O
OIs the rice cold? (Buzzer will sound 4 times.)
Reheating is not possible if the temperature is 50°C or lower.
not respond.
O
ODoes "7:30" appear when you plug the Power Plug?
[Displayed]
Display is blank.
[Not displayed]
→ For a replacement of lithium battery or repair, consult the shop
where you purchased the Warm Jar or a service centre.
O
OSometimes small sparks can be seen when inserting or removing
Sparks were visible
the Power Plug. This is a phenomenon particular to IH (induction
at the Power Plug.
heating) techniques and not indicative of a fault.
■
If you mistakenly add water or rice to the main body, please unplug and contact your dealer.
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Check here!
You may sometimes hear this when keeping
warm.
Press the "Cancel/Off" button.
The lithium battery has run down.
With the Power Plug plugged in, you can cook rice
or use the keep warm function, but the current time
must be set on each occasion that you use the timer.
The lithium battery is fixed inside the main body
and cannot be replaced by the user.
There is a fault in the electronic circuitry.

What does this mean?

Error message
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If none of the methods described above brings an improvement, please consult your dealer for a repair.
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Check here!
O
OIs the Inner Pan set properly?
→ After you turn off the error message by pressing the "Cancel/Off" button,
set the provided Inner Pan to operate it again.
O
OIs the foreign object or dirt attached to the bottom part of the Inner Pan, the
Inner Lid, the Lid Sensor or the Pan Sensor? (P.6)
→ Remove the foreign object or dirt and press the "Cancel/Off" button.
O
OIs there too much water in the Inner Pan?
→ Press the "Cancel/Off" button.
(Upon next cooking, reduce the amount of water slightly.)
O
OHas the keep warm function been in use for more than 96 hours?
→ Press the "Cancel/Off" button.
O
OIs the Outer Lid open?
O
OIs the Steam Cap fitted? (P.18)
→ If the Steam Cap has been lost, please purchase another one from a
dealer.
Rice can be cooked or kept warm without the Steam Cap fitted, however
•OThe rice may not taste good. (The rice will become dry if it is being kept warm.)
•OLiquid may spill out.
•O"U15" may be displayed again after the rice has been cooked.
O
OIs there foreign object or dirt in the Steam Cap?
→ Clean it before attaching.
O
OIs the intake or exhaust vent on the bottom of the Warm Jar blocked by dust etc.?
→ Remove the dust using the following procedure.
Press the "Cancel/Off" button and then remove the Power Plug.
O

Once the body has cooled down, remove the Inner Pan.
O

R emove the dust from the intake/exhaust vents on the bottom of the
OO

Warm Jar. (P.19)
O
OIs the Warm Jar being used on a carpet etc.? (P.6)
→ Do not use the Warm Jar in a location where the bottom of the Warm Jar is
restricted.
O
OTry removing the Power Plug and reinserting it.
If "H ○○ " appears again, this is a malfunction.
→ Please consult your dealer and inform them of the error message (the two-
digit number after the "H").
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