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Motorola APX 1000 MODEL 3 User Manual

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APX™ TWO-WAY RADIOS
APX 1000
MODEL 3
USER GUIDE
APX 1000

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Summary of Contents for Motorola APX 1000 MODEL 3

  • Page 1 APX™ TWO-WAY RADIOS APX 1000 MODEL 3 USER GUIDE APX 1000...
  • Page 3 MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2014 and 2015 by Motorola Solutions, Inc. All Rights Reserved. 06/15 1303 East Algonquin Road, Schaumburg, Illinois 60196, U.S.A.

  • Page 4: Menu Navigation

    Sending an Emergency Call On = User is currently associated with Blinks when the battery is low. the radio. Press the Emergency button. Off = User is currently not associated The more stripes, the stronger the with the radio. signal strength for the current site Press and hold the PTT button.

  • Page 5: Table Of Contents

    Contents Documentation Copyrights...14 Disclaimer........15 Declaration of Conformity......7 Important Safety Information..9 Getting Started....... 16 How to Use This Guide........16 Notations Used in This Manual......16 Software Version......10 Additional Performance Enhancement..17 Notice to Users (FCC and Industry Dynamic System Resilience (DSR)..17 Canada)............10 CrossTalk Prevention......17 SecureNet...........
  • Page 6 Removing and Attaching the Accessory Keypad Characters – Hexadecimal Connector Cover........21 Mode..........35 Attaching the Belt Clip........22 Push-To-Talk (PTT) Button......37 Turning On the Radio........23 Adjusting the Volume........24 Identifying Status Indicators..38 Status Icons........... 38 Identifying Radio Controls.... 25 Text Messaging Service (TMS) Indicators..41 Radio Parts and Controls.......25 TMS Status Icons........41 Programmable Features........
  • Page 7 Saving a Zone and a Channel to a Selective Call (ASTRO Button..........54 Conventional Only)......62 Receiving and Responding to a Radio Call... 54 Talkgroup Call Feature Receiving and Responding to a (Conventional Operation Only)..63 Talkgroup Call........54 Sending a Status Call......63 Receiving and Responding to a Responding to the Dynamic Private Call (Trunking Only)...55...
  • Page 8 Making a Dynamic Priority Change Composing and Sending a New (Conventional Scan Only)....76 Text Message........ 88 Deleting a Nuisance Channel..... 77 Sending a Quick Text Message..89 Restoring a Nuisance Channel... 77 Priority Status and Request Reply Call Alert Paging..........77 of a New Text Message....
  • Page 9 Editing the Coordinates of a Enabling and Disabling the Radio Waypoint........111 Alias..........123 Deleting a Single Saved Waypoint..112 Selecting the Audio Speaker.....124 Deleting All Saved Waypoints...112 Controlling the Display Backlight..125 Measuring the Distance and Locking and Unlocking the Keypad Bearing from a Saved Waypoint..
  • Page 10 Radio Service and Repair....137 MOTOROLA COMMUNICATION Battery Care..........137 PRODUCTS........... 150 Battery Charge Status.......137 I. WHAT THIS WARRANTY COVERS Battery Recycling and Disposal..138 AND FOR HOW LONG:......150 II. GENERAL PROVISIONS:....... 151 III. STATE LAW RIGHTS:......152 Accessories........140 IV. HOW TO GET WARRANTY SERVICE:.152 V.

  • Page 11: Declaration Of Conformity

    This declaration is applicable to your radio only if your radio is labeled with the FCC logo shown below. Declaration of Conformity Per FCC CFR 47 Part 2 Section 2.1077(a) Responsible Party Name: Motorola Solutions, Inc. Address: 1303 East Algonquin Road, Schaumburg, IL 60196-1078, U.S.A. Phone Number: 1-800-927-2744 Hereby declares that the product:...
  • Page 12 Class B Digital Device As a personal computer peripheral, this device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1 This device may not cause harmful interference, and 2 This device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.

  • Page 13: Important Safety Information

    Radios which contains important operating instructions for safe usage and RF energy awareness and control for Compliance with applicable standards and Regulations. For a list of Motorola-approved antennas, batteries, and other accessories, visit the following website: http://www.motorolasolutions.com/APX Under Industry Canada regulations, this radio...

  • Page 14: Software Version

    • This device must accept any interference received, including interference that may cause undesired operation. • Changes or modifications made to this device, not expressly approved by Motorola, could void the authority of the user to operate this equipment. English...

  • Page 15: Consignes De Sécurité Importantes

    Cet émetteur radio a été approuvé par Industrie Canada pour utilisation avec une antenne approuvée Cette radio ne doit être utilisée qu'à des fins par Motorola offrant le gain maximal autorisé et professionnelles. Avant d'utiliser la radio, lisez le l'impédance requise pour le type d'antenne indiqué. Il...

  • Page 16: Version Logicielle

    Motorola, peuvent annuler le droit de l'utilisateur à Version logicielle utiliser cet équipement. Toutes les fonctions décrites dans les sections suivantes sont prises en charge par la version R14.00.00 ou les versions ultérieures du logiciel de la radio. Pour obtenir davantage de renseignements à propos des fonctions prises en charge, adressez-vous à...

  • Page 17: Computer Software Copyrights

    Motorola. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents or patent...

  • Page 18: Documentation Copyrights

    No duplication or distribution of this document or any portion thereof shall take place without the express written permission of Motorola. No part of this manual may be reproduced, distributed, or transmitted in any form or by any means, electronic or mechanical, for any purpose without the express written permission of Motorola.

  • Page 19: Disclaimer

    However, no responsibility is assumed for inaccuracies. Furthermore, Motorola reserves the right to make changes to any products herein to improve readability, function, or design. Motorola does not assume any liability arising out of the applications or use of any product or circuit described herein;...

  • Page 20: Getting Started

    damage to the equipment if not carefully Getting Started observed. Note: How to Use This Guide An operational procedure, practice, or condition and so on, which is essential to This User Guide covers the basic operation of the emphasize. APX Portables. The following special notations identify certain items.

  • Page 21: Additional Performance Enhancement

    Additional Performance Enhancement SecureNet allows user to perform secured The following performance enhancements are some communications on an Analog or Motorola Data of the latest creations designed to enhance the Communication (MDC) channel. security, quality and efficiency of the radios.

  • Page 22: What Your Dealer/System Administrator Can Tell You

    Smart PTT is supported with this enhancement as Note: Smart PTT prevents users from transmitting while Specifications may vary for different radio other users are on the channel. models. Check with your dealer or system administrator for more information. Note: User Selectable Talkgroups are not compatible with this Conventional Talkgroup Enhancement.

  • Page 23: Preparing Your Radio For Use

    Accessories on page 140. Note: When charging a battery attached to a radio, turn the radio off to ensure a full charge. To charge the battery, place the battery (with or without the radio) in a Motorola-approved charger. English...

  • Page 24: Attaching The Antenna

    2 To remove the battery, lift up the latch which is at the bottom of the radio, then slide the battery Attaching the Antenna out from the radio. Ensure the radio is turned off before attaching the Note: antenna. When removing the battery, ensure that the radio is turned off.

  • Page 25: Removing And Attaching The Accessory Connector Cover

    Removing and Attaching the Accessory Connector Cover The accessory connector is on the antenna side of the radio. It is used to connect accessories to the radio. Note: To prevent damage to the connector, shield it with the connector cover when not in use. 1 To remove the accessory connector cover, rotate the thumbscrew counterclockwise until it...

  • Page 26: Attaching The Belt Clip

    Attaching the Belt Clip 1 Align the grooves of the belt clip with those of the radio and push down until you hear a click. 2 Rotate and lift the connector cover to disengage it from the radio. 3 To attach the accessory connector cover, insert the hooked end of the cover into the slot above 2 To remove the clip, use a flatbladed object to...

  • Page 27: Turning On The Radio

    • If the power-up test is successful, you see Turning On the Radio momentary SELFTEST on the radio display, followed by the Home screen. 1 Press the Multi-Function Knob until the radio • If the power-up test is unsuccessful, you see display lights on, then release the knob.

  • Page 28: Adjusting The Volume

    1 To increase the volume, rotate the Multi-Function Knob clockwise. Adjusting the Volume 2 To decrease the volume, rotate this knob Ensure the radio is power on and the main speaker is counterclockwise. pointed towards you for increased loudness and The display shows volume bars and volume level intelligibility, especially in areas with loud background when you change the volume.

  • Page 29: Identifying Radio Controls

    Identifying Radio Controls Radio Parts and Controls Top (Orange) Button Top Lightbar Microphone Top Side (Select) Button Push-to-Talk (PTT) Button Side Button 1 English...

  • Page 30: Programmable Features

    Side Button 2 Programmable Features Home Button Any reference in this manual to controls that are preprogrammed means that a qualified radio 4-Way Navigation Button technician must use the radio programming software Keypad to assign a feature to a control. Data Feature Button Your dealer can program the programmable buttons as shortcuts to radio functions or preset channels/...
  • Page 31 Channel Selects a channel. Or, turns the GPS functionality on or off for all locations. Contacts Selects the Contacts menu. Message Enters the current message list. Dynamic ID Allows you to edit the ASTRO (Conventional Individual ID and/or MDC Mode Select Long-press programs a button Only) Primary ID of the radio.
  • Page 32 Phone Allows you to make and receive Reprogram Notifies the dispatcher you calls similar to standard phone Request want a new dynamic calls. (Trunking Only) regrouping assignment. Private Call Allows a call from an individual Request-To-Talk Notifies the dispatcher you (Trunking Only) radio to another individual (Conventional...

  • Page 33: Assignable Settings Or Utility Functions

    Assignable Settings or Utility Functions Site Select (AMSS) or SmartZone operation. Keypad/Controls Locks or unlocks the keypad, Lock programmable buttons, Site Lock/Unlock Locks onto a specific site. switches or rotary knobs. (Trunking Only) Light/Flip Press the button to toggle the Status (Astro 25 Sends data calls to the display backlight on or off;...

  • Page 34: Menu Select Buttons

    Menu Select Buttons • Use the Menu Select Button. Note: • Use the Menu Select and Navigation buttons. Check with your dealer or system administrator for the list of features activated See the following illustration for APX with MFK. in your radio. Use the Menu Select button to access the menu entry of your radio feature.

  • Page 35: 4-Way Navigation Button

    4-Way Navigation Button Use the 4-Way Navigation Button to scroll up, down, left or right with one of the following methods. Volume Turn MFK to increase or decrease the • Press and release one of the button to scroll from Change volume level of the speaker.

  • Page 36: Keypad

    If the MFK is set to operate only one feature besides manner similar to a standard telephone keypad when On/Off the radio, Volume Change should be the only entering numeric digits. When the keypad is used to feature applied to MFK. edit a list, each key can generate different characters of the alphabet.

  • Page 37: Keypad Characters - Lowercase Mode

    Number of Times Key is Pressed Toggle between mixed case mode, uppercase mode and lowercase mode. Space Toggle between numeric and letter mode. Keypad Characters – Lowercase Mode Number of Times Key is Pressed & “ ‘ English...

  • Page 38: Keypad Characters - Numeric Mode

    Number of Times Key is Pressed Toggle between mixed case mode, uppercase mode and lowercase mode. Space Toggle between numeric and letter mode. Keypad Characters – Numeric Mode Number of Times Key is Pressed & “ ‘ English...

  • Page 39: Keypad Characters - Hexadecimal Mode

    Number of Times Key is Pressed Space Toggle between numeric and letter mode. Keypad Characters – Hexadecimal Mode Number of Times Key is Pressed English...
  • Page 40 Number of Times Key is Pressed Not applicable Not applicable English...

  • Page 41: Push-To-Talk (Ptt) Button

    • While a call is not in progress, the PTT button is Push-To-Talk (PTT) Button used to make a new call. See Methods to Make a Radio Call on page 56 for more information. The PTT button on the side of the radio serves two basic purposes: •...

  • Page 42: Identifying Status Indicators

    Received Signal Strength Indicator Identifying Status Indicators (RSSI) Status Icons The number of bars displayed repre- sents the received signal strength for the The 160 x 90 pixel front liquid crystal display (LCD) of current site, for trunking only. The more your radio shows radio status, text entries, and menu stripes in the icon, the stronger the sig- entries.
  • Page 43 In-Call User Alert Vote Scan Enabled On – The feature is enabled. Voice mut- The vote scan feature is enabled. ing of the affiliated trunking talkgroup or selected conventional channel is activat- Secure Operation On – Secure operation. Off – The feature is disabled. Voice mut- Off –...
  • Page 44 Blinking – Device registration or user Indicates that the text entry is currently registration with the server failed due to in normal text mode. an invalid username or pin. Uppercase Inverted – User successfully login to the secured IP Packet Data. Indicates that the text entry is currently in uppercase mode.

  • Page 45: Text Messaging Service (Tms) Indicators

    Indicates that the text entry is currently The text message cannot be sent. in uppercase and with predicted words shown at the bottom of the screen. Unread Message • User receives a new message. • The selected text message in the Inbox Text Messaging Service (TMS) Indicators has not been read.

  • Page 46: Tms Menu Options

    Menu Description/Function Priority Status Option • The “Priority” feature is toggled on be- Deletes all messages. fore the message is sent. • Messages in the Inbox folder are flag- Deletes a message or text. ged with “Priority”. Brings you to the edit screen. Edit Request Reply Exits to the Home screen.

  • Page 47: Led Indicator

    Radio number. LED Indicator The LED indicator shows the operational status of Radio number added to a Call List. your radio. Mobile number. Mobile number added to a Call List. Landline phone number. Landline phone number added to a Call List.

  • Page 48: Top Lightbar Indicator

    Mode. LED indication can be preprogramed by Rapidly blinking Radio has failed the self test qualified technician to be permanently upon powering up or disabled. Consult your dealer for further encountered a fatal error. details if you want to disable it. Solid yellow Channel is busy.

  • Page 49: Intelligent Lighting Indicators

    The lightbar turn into solid color of orange, red or Intelligent Lighting Indicators on page 45 for green depending on the status of Intelligent Lighting. different status of Intelligent Lighting. Intelligent Lighting Indicators This feature temporarily changes the color of the Top Lightbar and adds a color bar to the main display screen to help signal that a radio event has occurred.

  • Page 50: Alert Tones

    Backlight and Bar Notification When Color The radio receives a phone call. The radio receives a call alert. The radio receives a selective call. The radio enters Geofence. Alert Tones Your radio uses alert tones to inform you of the condition of your radio. The following table lists these tones and when they occur.
  • Page 51 You Hear Tone Name Heard Long, Low- Time-Out Timer Timed Out After time out. Pitched Tone Talk Prohibit/PTT Inhibit (When PTT button is pressed) transmissions are not allowed. Lack of Voice PTT Time out When the radio ends your call after it detected there are lack of voice for 5 seconds after the PTT is pressed and hold.
  • Page 52 You Hear Tone Name Heard Central Echo When central controller has received a request from a radio. Long, Medium- Volume Set When volume is changed on a quiet channel. Pitched Tone Emergency Exit When exiting the emergency state. A Group of Me- Failsoft When the trunking system fails.

  • Page 53: Phone Call Displays And Alerts

    You Hear Tone Name Heard Gurgle Dynamic Regrouping (When PTT button is pressed) a dynamic ID has been received. Talk Permit (When PTT button is pressed) is verifying with the system for ac- cepting its transmissions. Unique, Low- New Message When a new message is received.
  • Page 54 You Hear You See When Notes Phone busy The phone system is busy. Press to exit the phone mode and try your call later. A Busy Tone Phone busy When a channel is not The radio automatically connects when a available.

  • Page 55: General Radio Operation

    • Turn the preprogrammed Zone Change MFK to General Radio Operation the required zone. If Mode Change is secondary feature of the MFK, Selecting a Zone press the MFK once to toggle to Zone Change MFK then only select the required zone. Your radio must be preprogrammed to allow you to use this feature.

  • Page 56: Selecting A Channel Via Channel Search Button

    to ChUp or ChDn. • Select a channel via the MFK: b) Press the Menu Select button directly below a) If channel is set as the primary mode, turn the ChUp or ChDn. MFK until the display shows the desired Positions of ChUp and ChDn on the display may channel.

  • Page 57: Mode Select Feature

    programmed, the short-press of that button or softkey 2 Use the keypad to type or edit your channel changes the transmission to the saved zone and name. channel. 3 To initiate searching, press the Menu Select There are two methods to save the selected zone and button directly below CSrh once the entry is done.

  • Page 58: Saving A Zone And A Channel To A Button

    You hear a short, medium-pitched tone when the Short press of the programmed button zone and channel is saved. changes your current transmission to the zone and channel programmed in this button. Note: To change the programmed zone and Receiving and Responding to a Radio Call channel, repeat this procedure.

  • Page 59: Receiving And Responding To A Private Call (Trunking Only)

    • For ASTRO Conventional system, the LED lights Note: up solid yellow. The display shows the talkgroup With the inactivity timer enabled (optional), alias or ID, and the caller alias or ID. when there is no response from the receiving radio, the calling radio exits the call with Menu •...

  • Page 60: Receiving And Responding To A Telephone Call (Trunking Only)

    See also Making a Private Call (Trunking Only) See also Making a Telephone Call (Trunking Only) page 57 for details on making a Private Call. page 58 for details on making a Telephone Call. Receiving and Responding to a Telephone Call Methods to Make a Radio Call (Trunking Only) You can select a zone, channel, subscriber ID, or...

  • Page 61: Making A Private Call (Trunking Only)

    The display shows the last transmitted or received 2 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth. 2 To select the required ID, perform one of the 3 Press the PTT button to make the call. following actions: The radio shows different indicators based on the system the radio is configured.

  • Page 62: Making An Enhanced Private Call (Trunking Only)

    6 Press 3 Press the PTT button to initiate the Private Call. to return to the Home screen. The display shows Calling... <Number>. Making an Enhanced Private Call (Trunking Only) 4 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 Your radio must be preprogrammed to allow you to cm) from your mouth.

  • Page 63: Switching Between Repeater Or Direct Operation Button

    2 To select the required ID, perform one of the Switching Between Repeater or Direct following actions: Operation Button • Press the Menu Select button directly below The Repeater Operation increases the radio Cnts to scroll through and select the required coverage area by connecting with other radios through a repeater.

  • Page 64: Monitor Feature

    The Carrier Squelch indicator appears on the Monitor Feature display when you monitor a channel via the preprogrammed Monitor button. Radio users who switch from analog to digital radios often assume that the lack of static on a digital • Monitoring a Channel via the selected zone channel is an indication that the radio is not working channel.
  • Page 65 3 Press the Monitor button again, or the PTT button, to return to the original squelch setting. If you try to transmit on a receive-only channel, you hear an invalid tone until you release the PTT button. English...

  • Page 66: Advanced Features

    2 Press and hold the PTT button to talk. Release the Advanced Features PTT button to listen. Advanced Call Features Making a Selective Call Selective Call (ASTRO Conventional Only) or to Call, and press the Menu Select button This feature allows you to receive a call from or to call directly below Call.

  • Page 67: Talkgroup Call Feature (Conventional Operation Only)

    5 Release the PTT button to listen. 4 Press to return to the Home screen. 6 Press to return to the Home screen. Sending a Status Call This feature allows you to send data calls to the Talkgroup Call Feature (Conventional Operation Only) dispatcher about a predefined status.

  • Page 68: Responding To The Dynamic Regrouping Feature (Trunking Only)

    • Use the keypad to enter a number You will not notice whether your radio has this feature corresponding to the location in the status list. enabled until a dynamic regrouping command is sent by the dispatcher. 3 Press the PTT button to send the status. Note: When the dispatcher acknowledges, you hear four If you try to access a zone or channel that has...

  • Page 69: Dynamic Zone Programming (Dzp)

    • Press the preprogrammed Reprogram including the dynamic-regrouping Request button to send reprogram request to channel, once the user has selected the dispatcher. the dynamic-regrouping position. • or to Rpgm then press the Menu Select Select Select-disabled radios cannot change button directly below Rpgm to send reprogram Disabled channels while dynamically regrouped.
  • Page 70 Entering the Dynamic Zone to Select a Dynamic Saving a Channel in the Dynamic Zone from List Channel Selection The radio must be in Dynamic Zone in order to or to Zone then press the Menu Select button perform this operation. directly below Zone.
  • Page 71 You can cancel this operation at this step by 6 Press the Menu Select button directly below Exit pressing the Menu Select button directly below to return to Home screen. Cncl to return to Search Options screen. Saving a Channel in the Dynamic Zone from The display shows Searching..

  • Page 72: Contacts

    • Call Type (Icon) 3 Press the Menu Select button below Exit to • WACN ID (Astro 25 Trunking IDs only) return to Home screen. • System ID The Home screen shows <Dynamic Zone Channels>. Note: Your radio must be preprogrammed to allow If the channel deleted is the Home channel, the you to add, edit, or delete the contact entries.

  • Page 73: Adding A New Contact Entry

    The entries are alphabetically sorted. The LED lights up solid red when the PTT button is pressed. to the required subscriber alias. If there is no voice activity for a preprogrammed 3 Perform one of the following actions: period of time, the call ends. •...

  • Page 74: Deleting A Contact Entry

    To cancel this operation, press the Menu Select • Repeat Steps through to enter or edit the button directly below Cncl to return to the previous exisitng system IDs. screen. • Repeat Steps through to add a new number. to [Add Number] and press the Menu Select button directly below Sel.

  • Page 75: Adding A Contact To A Call List

    The display shows momentary Please wait 4 Select the Menu Select button directly below Yes before showing <Entry> added to Call List, to delete the entry, or No to cancel and return to confirming the addition of the contact to the list. the main screen of Contacts.

  • Page 76: Methods Of Contact Editing In A Call List

    The radio returns to the main display of Contacts. 6 Press the Menu Select button directly below Done to save your changes and return to the main Methods of Contact Editing in a Call List screen of Contacts. Editing an Entry Alias Editing as Entry ID or to Cnts and press the Menu Select button or to Cnts and press the Menu Select button...

  • Page 77: Viewing Details Of A Contact

    6 Press the Menu Select button directly below Done 6 Press the Menu Select button directly below Done to save your changes and return to the main to save your changes and return to the main screen of Contacts. screen of Contacts. Editing a Call Type Viewing Details of a Contact or to Cnts and press the Menu Select button...

  • Page 78: Viewing A Scan List

    Your radio supports different types of Scan Lists: • Long press the preprogrammed Scan List Programming button (side button). • Trunking Priority Monitor Scan List • Move the preprogrammed Scan List • Conventional Scan List Programming switch to programming position. •...

  • Page 79: Changing The Scan List Status

    • Use the keypad to enter the desired channel • Press the Select button one or more times to name. change the scan list status icon of the currently displayed channel. 5 Perform one of the following actions: 4 Perform one of the following actions: •...

  • Page 80: Scan

    The radio shows one of following priority status Turning Scan On or Off icons and scenarios: Perform one of the following actions: • A Scan icon indicates that the current channel • Press the preprogrammed Scan button to is in the scan list as a non-priority channel. The toggle Scan On or Scan Off to initiate or stop LED lights up solid green.

  • Page 81: Deleting A Nuisance Channel

    The radio continues scanning the remaining channels Making a Dynamic Priority Change via the in the list. preprogrammed Dynamic Priority button: Restoring a Nuisance Channel a) When the radio locks onto the channel designated as the new Priority-Two channel, To restore the deleted nuisance channel, perform press the preprogrammed Dynamic Priority one of the following actions: button.

  • Page 82: Receiving A Call Alert Page

    answer after the maximum ring time, or when you Note: press the PTT button. If the feature inactivity timer is enabled, your radio automatically exits the feature when your Note: radio is left idle long enough for the time to This feature must be preprogrammed by a expire.

  • Page 83: Quick Call Ii (Astro P25 Digital Trunking And Conventional)

    directly below Ok to return to the main screen of directly below Ok to return to the main screen of Contacts. Contacts. • Sending a call alert page via the radio menu Call: Quick Call II (ASTRO P25 Digital Trunking and or to Call.

  • Page 84: Initiating A Quick Call Ii Transmission

    Initiating a Quick Call II Transmission If the Top (Orange) button is preprogrammed to send an emergency signal, this signal overrides any other The broadcasting or transmitting radio must be pre- communication over the selected channel. programmed to see the tone in the Quick Call II tone list.

  • Page 85: Sending An Emergency Alarm

    Tactical/Non- The radio sends Press the preprogrammed Emergency button. Revert emergency alarm and/or One of the following scenarios occurs: make emergency call on the current selected • The display shows Emergency and the current channel. zone or channel. You hear a short medium- pitched tone and the LED blinks red Non-Tactical/ The radio reverts to the...

  • Page 86: Sending An Emergency Alarm With Emergency Call

    Sending an Emergency Alarm with Emergency Call 1 Press the preprogrammed Emergency button. One of the following scenarios occurs: This feature gives your radio priority access on a channel for conventional system, and to a talkgroup • The display shows Emergency on the current for trunking system.

  • Page 87: Sending A Silent Emergency Alarm

    • You press and hold the preprogrammed 2 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 Emergency button for about a second to exit cm) from your mouth. the Silent Emergency Alarm mode. 3 Press and hold the PTT button. Speak clearly into •...

  • Page 88: Automatic Registration Service (Ars)

    Note: Note: The radio only exits the Emergency state The default ARS mode can be changed by a using one of the ways mentioned in the qualified radio technician using the radio’s previous sections. programming software. Sending an Emergency Alarm on page Selecting or Changing the ARS Mode Sending an Emergency Call (Trunking...

  • Page 89: User Login Feature

    • In ARS Server Mode, the display shows the Logging In as a User zone and ARS server channel. 1 Perform one of the following actions: • In ARS Non-Server Mode, the display shows the zone and ARS non-server • Press the preprogrammed User Login button.
  • Page 90 If the ID is invalid, the display shows momentary • Wait for the logged in confirmation screen. If the login process is successful, the display shows the Invalid ID. successful user login indicator (IP indicator) icon 3 Enter your Personal Identification Number (PIN) and Logged in, with Logt and Exit.

  • Page 91: Text Messaging Service (Tms)

    • If the Delete Messages On Session End Note: feature is enabled, the radio clears the private Query is only available after the user data and returns to User Login screen. successfully logged in with a Two-Factor Authentication feature. See Two-Factor 2 Perform one of the following actions: Authentication...

  • Page 92: Composing And Sending A New Text Message

    • Follow the procedure described next to access Subsequent presses of the same key inserts the this feature via the radio menu. same digit to the text message (no multi-tap). or to TMS. or to TMS. 2 Press the Menu Select button directly below TMS 3 Press the Menu Select button directly below TMS to access the TMS feature screen.

  • Page 93: Sending A Quick Text Message

    You can also select the Save to Drafts 8 Perform one of the following actions: option to save your message in the Drafts • to scroll through the address list and folder to send it at a later time. See highlight the required address.
  • Page 94 • to [Other Recpnt] and press the 3 Perform one of the following actions: Menu Select button below Edit. When a • to Compose and press the Menu blinking cursor appears on the Enter Address Select button directly below Sel. screen.

  • Page 95: Priority Status And Request Reply Of A New Text Message

    Priority Status and Request Reply of a New Text The priority status icon appears beside the normal Message message icon on the label bar. Removing a Priority Status from a Text Message Before sending your message, you can append a priority status and/or a request reply to your Ensure there is an outgoing message composed to message.
  • Page 96 to Req Reply and press the Menu Select 1 Press the Menu Select button directly below button directly below Sel to request for a reply. Optn. The request reply icon appears beside the normal to Mark Important and press the Menu message icon on the label bar.
  • Page 97 The display shows a list of aliases or IDs, with to No Req Reply and press the Menu the sender of the latest received message on Select button directly below Sel to remove the top. reply status icon. • Receiving a text message via the radio menu: The display shows the normal message icon on the a) When the new message icon appears and the label bar.
  • Page 98 • Press and hold the preprogrammed Data Replying to a Received Text Message Feature button or the TMS Feature button to Note: access the Inbox. The original date and time stamp, address and • or to TMS and press the Menu Select button message content is automatically appended to directly below TMS to access the TMS feature the reply message.
  • Page 99 • The predefined message appears on the Accessing the Drafts Folder Compose screen, with a blinking cursor at the This folder stores the messages that were saved end of it. previously. The Drafts folder can hold up to 10 messages. The oldest draft in the folder is deleted 4 Use the keypad to type or edit your message.
  • Page 100 Sent Text Messages to the required aliases or ID and press the Menu Select button below Sel to view the Once a message is sent to another radio, it is saved message. in the Sent folder. The most recent sent text message is always added to the top of the Sent list.
  • Page 101 • to scroll through the address list and 2 Press the Menu Select button directly below Del highlight the required address. to delete the current message. • to [Other Recpnt] and press the Deleting All Text Messages Menu Select button below Edit. When a blinking cursor appears in the Enter Address 1 Perform one of the following actions: screen, use the keypad to type the address...

  • Page 102: Astro 25 Advanced Messaging Solution

    The radio with Two-Factor capabilities are backward database queries directly from your data-enabled compatible with the existing device registration Motorola two-way radios. Federal mandate requires system and TMS servers. Two-Factor Authentication when querying Federal System Setup for ASTRO Advanced Messaging and State databases.

  • Page 103: Two-Factor Authentication

    Note: Note: Power loss and power down are different A predefined username that is set more than activities, power down occurs when the user the maximum allowed characters is an invalid intentionally powers off the radio, power loss is name. when the battery dies or is removed from the Logging in via the Two-Factor Authentication unit.
  • Page 104 rate. Press the Menu Select button directly character in it, the display shows momentary below Sel to select the predefined username. Invalid UnitID. If the selected predefined username has more 4 Enter your password when you see a blinking than the maximum allowed characters, or an cursor.

  • Page 105: Sending A Query

    in status to indicate Two-Factor Authentication If you select Yes, the display shows momentary complete. Private data cleared. Logging out of Two-Factor Authentication Sending a Query Note: This feature is available for radio users who have Private data refers to all messages in the text successfully logged in with the Two-Factor messaging Inbox, Draft, and Sent folder.
  • Page 106 • To access this feature via a preprogrammed 6 Use the keypad to edit the message, if required. button, press the preprogrammed TMS Query button and proceed to Step 5. 7 Press the Menu Select button directly below • To access this feature via the menu, proceed Optn.

  • Page 107: Receiving A Query

    Note: Security The server responds to your query with the required report in text messages. Radio Lock You can append a priority status and/or a This feature changes your radio to a more robust request reply to your message. See Priority security system.
  • Page 108 If the password is incorrect, the display show 9 Re-enter the new password. Incorrect password and the radio remains locked. 10 Press the Menu Select button directly below Sel. If you enter three incorrect passwords in a row, the The password is updated. display shows Deadlock.

  • Page 109: Global Positioning System / Global Navigation Satellite System

    location is expressed as latitude and longitude or 6 Press the Menu Select button directly below Ok. Military Grid Reference System (MGRS) format per request from customers. 7 Enter the new password. Note: 8 Press the Menu Select button directly below Sel. This feature is addressed as GPS across the manual as the naming convention of the 9 Re-enter the new password.

  • Page 110: Gps Performance Enhancement

    unobstructed sky is essential for optimum to receive signals from an adequate number of performance. satellites. Where adequate signals from multiple satellites are Note: not available (usually because you cannot establish a Even where adequate signals from multiple view of a wide area of the sky), the GPS feature of satellites are available, your GPS feature only your radio will not work.

  • Page 111: The Outdoor Location Feature (Using Gps)

    • Stay in the open. The GPS feature works best Programmable Way- Preprogrammed Way- where there is nothing between your radio and a points points large amount of open sky. User-configurable loca- Fixed location coordi- The Outdoor Location Feature (Using GPS) tion coordinates.

  • Page 112: Military Grid Reference System (Mgrs) Coordinates

    Military Grid Reference System (MGRS) Coordinates • Press the Menu Select button directly below to Turn On GPS and press the Optn. This feature can only be enabled through CPS Menu Select button directly below Sel. configuration. When the MGRS coordinate is enabled, all location coordinates are displayed in The front display shows the MGRS or latitude/ MGRS format, including the editable locations in...

  • Page 113: Saving A Waypoint

    button directly below Cncl to return to the Location 5 To return to the Home screen, press , the PTT main screen. button, the preprogrammed GPS button or the Menu Select button directly below Exit. 4 Press the Menu Select button directly below Ok once you are done.

  • Page 114: Editing The Alias Of A Waypoint

    The display shows a list of waypoints. to Waypoints and press the Menu Select button directly below Sel. 3 Perform one of the following actions: The display shows a list of waypoints. • to scroll through the list. to the required saved waypoint, and press •...

  • Page 115: Editing The Coordinates Of A Waypoint

    • Press the Menu Select button directly below to Edit location and press the Menu Back to return to the previous screen. Select button directly below Sel. • The first number blinks. Press , the PTT button, or the preprogrammed GPS button to return to the 5 Utilize the following control buttons to select the Home screen.

  • Page 116: Deleting A Single Saved Waypoint

    • Press the Menu Select button directly below • to the required saved waypoint, and Cncl to return to the previous screen press the Menu Select button directly below to Edit name and press the Optn. 7 Press the Menu Select button directly below Ok Menu Select button directly below Del.

  • Page 117: Measuring The Distance And Bearing From A Saved Waypoint

    to Waypoints and press the Menu Select to Dist frm here and press the Menu button directly below Sel. Select button directly below Sel. The display shows a list of waypoints. The display shows a list of waypoints. to the required saved waypoint, and press to the required waypoint and press the the Menu Select button directly below Optn.

  • Page 118: Peer-Location On The Display (Astro Conventional Only)

    received is saved as Emergency and Last Known Upon receiving a voice transmission with GPS Location waypoints, respectively. coordinates enabled on the receiving radio, the display shows the coordinates available in full or in Peer-Location on the Display (ASTRO Conventional short coordinates.

  • Page 119: Geofence (Astro 25 Trunking System)

    If the transmitting radio does not have GPS or Any new text messages received at Geofence shall the receiving radio could not decode the GPS have its content displayed immediately on the radio signal of the received signal, the receiving display.

  • Page 120: Trunking System Controls

    The following procedure guides you to exit the text channel> with temporary green color intelligent backlight and you hear a Voice Announcement. message received. Note: Press the Menu Select button below Exit or When the radio loss the GPS signal the GPS to return to Home screen.

  • Page 121: Out-Of-Range Radio

    predetermined frequency. You hear a medium- Site Trunking Feature pitched tone and the display shows Failsoft. If the zone controller loses communication with any When the trunking system returns to normal site, that site reverts to site trunking. operation, your radio automatically leaves failsoft The display shows the currently selected zone/ operation and returns to trunked operation.

  • Page 122: Site Display And Search Button

    • 2 Press the Menu Select button directly below or to RSSI and press the Menu Select button directly below RSSI. Site. 3 Perform one of the following actions: The display shows momentary the name of the current site and its corresponding received signal •...

  • Page 123: Responding To The Notification Of Upgrade

    ASTRO Conventional, the upgrade pauses to give • Press the Menu Select button below Acpt to priorities to voice call, and continues after the voice accept the request to upgrade immediately. ® call ended. For Wi-Fi , the upgrade process runs •...

  • Page 124: Voice Announcement

    Check with your agent if Voice Announcement upgrade, the radio prompts Upgrade? again at the next power up. is available for the feature you need. • If you choose to reject, the display shows Upg The two options of priority for the Voice Aborted.

  • Page 125: Utilities

    All the three programmable buttons at the Note: side of the radio support this feature. The radio can also be preprogrammed to log only the radio IDs associated with incoming • Change to a new zone. The radio announces the Dispatch Calls.

  • Page 126: Selecting The Power Level

    d) To return to the Home screen, press the Menu The following methods are options on how to select the power level. The result of all the methods is the Select button directly below Exit, or the same. You can use the options interchangeably PTT button.

  • Page 127: Enabling And Disabling The Radio Alias

    to the preprogrammed radio settings of each radio The radio returns to the Home screen. The profile profile. name on the Home screen indicates the current selected radio profile. Please refer to a qualified technician for more information. • Selecting a radio profile via the radio menu: Note: or to Prfl and press the Menu Select The radio automatically exits the feature, if the...

  • Page 128: Selecting The Audio Speaker

    depending on your preference and the programmed the display shows momentary Radio ID on, and the radio alias appears on the Home screen. functions. Selecting the Audio Speaker • Select the audio speaker via the preprogrammed Profile button: Your radio must be preprogrammed to allow you to use this feature.

  • Page 129: Controlling The Display Backlight

    • To toggle the backlight on or off, press the button directly below Exit to exit the screen without making any changes. preprogrammed Light/Flip button. The radio returns to the Home screen. The • To turn the backlight on, press any key of the profile name on the Home screen indicates the keypad, the Menu Select or Navigation current selected radio profile.

  • Page 130: Turning Voice Mute On Or Off

    a) To turn the tones off or on, press the a) To turn the feature off or on, press the preprogrammed Mute button. preprogrammed Voice Mute button. • Turning the tones on or off via the radio menu: • Turning Voice Mute on or off via the radio menu: or to Mute.

  • Page 131: Time And Date Setup

    Note: • The default setting for the domestic date shows You hear a brief, low-pitched, warning tone MDY. four seconds before the transmission times Note: out. Check with your dealer or system administrator for additional programmable 1 Hold down the PTT button longer than the settings for this feature.

  • Page 132: Using Conventional Squelch Operation Features

    • Press the Menu Select button directly below Analog Options Exit to exit the screen without making any Tone Private Line (PL), Digital Private-Line (DPL), changes and return to the Home screen. and carrier squelch can be available (preprogrammed) per channel. 5 Perform one of the following actions: Mode Result...

  • Page 133: Using The Pl Defeat Feature

    transmission. This ID, consisting up to a maximum of Option Result eight characters, can be viewed by both the receiving Selective Switch You hear any digital traf- radio and the dispatcher. fic having the correct net- The ID number of your radio is also automatically sent work access code and every time the PTT button is pressed.

  • Page 134: Transmit Inhibit

    Transmit Inhibit Mode Description This feature is available for APCO 25 trunking, Type II Transmit Inhibit You cannot transmit if any traffic trunking and Conventional operations for all APX on Busy Chan- is detected on the channel. radios. nel with Carrier When Transmit Inhibit feature is enabled, the radio Transmit Inhibit You cannot transmit on an active...

  • Page 135: Impres Battery Annunciator

    Enabling Transmit Inhibition • or to TxIn. Press the Menu Select button below TxIn. Perform one of the following actions: • Press the Transmit Inhibit programmable • button. or to TxIn. Press the Menu Select button below TxIn. Note: • Press the Transmit Inhibit programmable If the user has disabled TX Inhibit via the button.

  • Page 136: General Radio Information

    radio is left idle and the timer expires. You Remaining Remaining power of the battery hear the Menu Inactive Exit Tone upon feature Capacity in mAh. exit. Estimated Number of charges cycles the Accessing the Radio Information Charges battery has gone through. This feature displays the following radio information: Accessing the Battery Info screen •...
  • Page 137 • Language Pack ID and Version (only when the Viewing the IP Information language of the display is set to non-English) This feature displays the device name, IP address, Note: and status of your radio. To return to the Home screen, press at any Note: time.
  • Page 138 Viewing the Control Assignments Editing the Soft ID This feature displays the programmable radio Your radio must be preprogrammed to allow you to functions assigned to the controls of your radio for the use this feature. currently selected channel. This feature allows you to change your username. Programmable Features on page 26 for more 1 Perform one of the following actions:...
  • Page 139 5 Perform one of the following actions: • Press the Menu Select button directly below Ok to save the new Soft ID and return to the previous screen. • Press the Menu Select button directly below Cncl to return to the previous screen. English...

  • Page 140: Helpful Tips

    contacts before attaching a battery to the Helpful Tips radio. Otherwise, the water could short- circuit the radio. Radio Care • If water is observed on the speaker grill area, shake the radio well so that any Caution: water that may be trapped inside the speaker grille and microphone port can be •...

  • Page 141: Proper Ways To Handle The Radio

    For a contract service agreement, • Avoid subjecting the radio to an excess of liquids. please contact your nearest Motorola service or sales • Do not submerge the radio. representative, or an authorized Motorola dealer.

  • Page 142: Battery Recycling And Disposal

    Battery Recycling and Disposal Gauge Battery Charge In the U.S. and Canada, Motorola participates in the 76% to 100% full nationwide Rechargeable Battery Recycling Corporation (RBRC) program for battery collection and recycling. Many retailers and dealers participate in this program.
  • Page 143 For the location of the drop-off facility closest to you, access RBRC's Internet web site at www.rbrc.com call 1-800-8-BATTERY. This internet site and telephone number also provide other useful information concerning recycling options for consumers, businesses, and governmental agencies. English...

  • Page 144: Accessories

    Accessories The accessory link below is for APX radios. Not all accessories are FCC certified to operate with all APX models and/or bandsplits. Please refer to the specific APX radio price pages for a list of FCC certified accessories or contact your sales representative for accessory compatibility.

  • Page 145: Maritime Radio Use In The Vhf Frequency Range

    • distance to a well-known landmark Maritime Radio Use in the VHF • vessel course, speed or destination Frequency Range 5 State the nature of the distress. 6 Specify what kind of assistance you need. Special Channel Assignments 7 State the number of persons on board and the number needing medical attention, if any.
  • Page 146 • on ships subject to Part II of Title III of the 156.050 160.650 Communications Act, the radio must be capable of 156.100 160.700 operating on the 156.800 MHz frequency. • on ships subject to the Safety Convention, the 156.150 160.750 radio must be capable of operating: 156.200...
  • Page 147 156.900 161.500 156.325 160.925 156.950 161.550 67** 156.375 156.375 157.000 161.600 156.425 156.425 157.050 161.650 156.475 156.475 157.100 161.700 156.575 156.575 157.150 161.750 156.625 – 157.200 161.800 156.675 156.675 157.250 161.850 156.725 156.725 157.300 161.900 157.350 161.950 157.400 162.000 77** 156.875 –...

  • Page 148: Declaration Of Compliance For The Use Of Distress And Safety Frequencies

    maritime use when it operates on the distress and 157.225 161.825 safety frequencies specified in RSS-182 Section 7.3. 157.275 161.875 Technical Parameters for Interfacing External 157.325 161.925 Data Sources 157.375 161.975 RS232 SB9600 157.425 162.025 Input Volt- 3.6V Note: age (Volts Peak-to- * Simplex channels 3, 21, 23, 61, 64, 81, 82, peak)

  • Page 149: Glossary

    Automatic Registration Service it. It monitors and directs the operations of the trunked ASTRO 25 Motorola standard for wireless repeaters. digital trunked communications. Channel A group of characteristics such ASTRO Motorola standard for wireless...
  • Page 150 Conventional Typically refers to radio-to-radio Digital Signal Processing communications, sometimes Dynamic A feature that allows the through a repeater (see Regrouping dispatcher to temporarily Trunking). reassign selected radios to a Conventional A scan list that includes only single special channel so they Scan List conventional channels.
  • Page 151 Light-emitting diode. change. Mission Critical Wireless Multi-System A scan list that can include both Talkgroup Scan talkgroups (trunked) and Motorola Data Communication List channels (conventional). Menu Entry A software-activated feature Network Access Network Access Code (NAC) shown at the bottom of the...
  • Page 152 Personality A set of unique features Push-To-Talk. The PTT button specific to a radio. engages the transmitter and puts the radio in transmit (send) PremierOne A software application which operation when pressed. streamlines critical real time operations and simplifies Radio Frequency The part of the general system administration to deliver (RF)
  • Page 153 Standby An operating condition whereby a large number of users (see the radio’s speaker is muted Conventional). but still continues to receive Trunking Priority A scan list that includes data. Monitor Scan List talkgroups that are all from the Status Calls Pre-defined text messages that same trunking system.

  • Page 154: Limited Warranty

    MOTOROLA, at its option, will at no charge either Limited Warranty repair the Product (with new or reconditioned parts), replace it (with a new or reconditioned Product), or MOTOROLA COMMUNICATION PRODUCTS refund the purchase price of the Product during the warranty period provided it is returned in accordance with the terms of this warranty.

  • Page 155: Ii. General Provisions

    MOTOROLA offers the following optional extended and conditions. Repairs will be made only at the service contracts. designated MOTOROLA repair depot. Local services are not included. MOTOROLA will pay for outbound SERVICE FROM THE START (SfS) shipping via MOTOROLA'S normal shipping methods. COMPREHENSIVE II.

  • Page 156: Iii. State Law Rights

    Product (e.g., dealer or communication INABILITY TO USE SUCH PRODUCT, TO THE service provider), it can facilitate your obtaining FULL EXTENT SUCH MAY BE DISCLAIMED BY warranty service. You can also call MOTOROLA at LAW. 1-800-927-2744 US/Canada. III. STATE LAW RIGHTS: V.

  • Page 157: Vi. Patent And Software Provisions

    VI. PATENT AND SOFTWARE PROVISIONS: interfere with MOTOROLA's normal warranty inspection and testing of the Product to verify any MOTOROLA will defend, at its own expense, any suit warranty claim. brought against the end user purchaser to the extent 6 Product which has had the serial number removed that it is based on a claim that the Product or parts or made illegible.

  • Page 158: Vii. Governing Law

    MOTOROLA. granted by implication, estoppel or otherwise under MOTOROLA patent rights or copyrights. MOTOROLA will have no liability with respect to any claim of patent infringement which is based upon the VII. GOVERNING LAW: combination of the Product or parts furnished...
  • Page 159 Australian Consumer Law. If you have any queries, please call Motorola Solutions Australia at 1800 457 439. You may also visit our website: http://www.motorolasolutions.com/XA-EN/Pages/ Contact_Us for the most updated warranty terms. English...
  • Page 160 Notes English...
  • Page 162 MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2014 and 2015 Motorola Solutions, Inc. All rights reserved.

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