Why Does The Pos Machine Prompt For Payment Failure Although The Payment Has Been Successfully Made - Huawei P8 GRA-UL00 Faqs

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P8 Smartphone FAQs
1.
2.
3.
If the problem persists, take your phone to an authorized Huawei service center.
17.4 Why does the POS machine prompt for payment
failure although the payment has been successfully made?
If this issue occurs, take your phone, bound bank card, identity card, and POS machine
information (including the merchant name, merchant address, and bills if the payment is
successfully made) to the issuer bank. If the bank verifies that the POS machine is not charged,
the bank will return the money to your account within the billing cycle. The billing cycles
depend on the banks. Please consult the bank counters.
17.5 Why can't I make payment using my phone on the
ATM?
You are advised to make payment on the ATMs of the issuer bank. Make sure the ATM
supports the non-contact card function. If you encounter any issue, please contact the issuer
bank the first time.
17.6 Why is the card access failed?
You may have opened other bank clients at the same time. You can close other bank clients. If
you still can't use the wallet, restart your phone.
17.7 Can I swipe card using my phone when my phone is
powered off or the screen is turned off?
Yes.
17.8 Do I need to enable Honor Wallet when I swipe card
using my phone?
No, but you need to make sure there is sufficient balance in your account.
Issue 01 (2015/03)
Check whether you have activated any bank card or set the bank card as the default bank
card.
The figures are for your reference only. The actual screens may vary.
Check whether the bank card is not successfully activated.
The figures are for your reference only. The actual screens may vary.
Make sure you have sufficient balance in your account.
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
17 NFC and payment
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