Table of Contents
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Model shown is KX-TG3021NZ.
This unit is compatible with Caller ID. To use this feature, you must
subscribe to the appropriate service offered by your service provider/
telephone company.
Charge the handset battery for 7 hours before initial use.
Please read these Operating Instructions before using the unit and save for
future reference.
Operating Instructions
2.4 GHz Expandable Digital Cordless Phone
2.4 GHz Expandable Digital Cordless
KX-TG3021NZ
Model No.
KX-TG3022NZ
Model No.
Answering System
KX-TG3031NZ
Model No.
KX-TG3032NZ
Model No.
KX-TG3033NZ
Model No.
with 2 Handsets
with 2 Handsets
with 3 Handsets
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Table of Contents
Related Manuals for Panasonic KX-TG3021NZ
Summary of Contents for Panasonic KX-TG3021NZ
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Page 1: Operating Instructions
Model shown is KX-TG3021NZ. This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service offered by your service provider/ telephone company. Charge the handset battery for 7 hours before initial use. Please read these Operating Instructions before using the unit and save for future reference. -
Page 2: Table Of Contents
Table of Contents Introduction Product information ....3 Accessory information ... . 4 Important safety instructions ..6 For best performance . -
Page 3: Introduction
Product information Thank you for purchasing a Panasonic cordless telephone. These operating instructions can be used for the following models: KX-TG3021 KX-TG3031 KX-TG3033 Important: L The suffix (NZ) in the following model numbers will be omitted in these instructions: KX-TG3021NZ/KX-TG3022NZ/KX-TG3031NZ/KX-TG3032NZ/KX-TG3033NZ Notable feature differences among the following models Model no. -
Page 4: Accessory Information
Introduction Special feature N Handset voice enhancer This feature clarifies the voice of the person you are talking to, reproducing a more natural-sounding voice that is easier to hear and understand (page 18). Accessory information Included accessories No. Accessory item AC adaptor for base unit Telephone line cord Wall mounting adaptor... -
Page 5: Expanding Your Phone System
Additional/replacement accessories Accessory item Rechargeable nickel metal hydride (Ni-MH) battery Accessory handset with charger Expanding your phone system You can expand the phone system by registering optional handsets to a single base unit. L A maximum of 4 total handsets (included and optional) can be registered to a single base unit. -
Page 6: Important Safety Instructions
Introduction Important safety instructions When using the product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read all instructions carefully. 2. Follow all warnings and instructions marked on the product. 3. - Page 7 WARNING: L To prevent the risk of fire or electrical shock, do not expose the product to rain or any type of moisture. L Unplug the product from power outlets if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock.
- Page 8 Introduction shielded from external RF (radio frequency) energy. (The product operates in the frequency range of 2.4 GHz to 2.48 GHz, and the power output is 125 mW (max.).) Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so.
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Page 9: For Best Performance
For best performance Base unit location/avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other. L For maximum coverage and noise- free communications, place your base unit: – at a convenient, high, and central... -
Page 10: Preparation
Connect the telephone line cord until it clicks into the base unit and telephone line socket (A). Connect the AC adaptor cord (B) by pressing the plug firmly (C). L Use only the included Panasonic AC adaptor PQLV203AL. To single-line telephone socket (230–240 V AC,... -
Page 11: Battery Charge
Insert the battery (A), and press it down until it snaps into position (B). Then close the handset cover (C, Important: L Use only the rechargeable Panasonic battery noted on page 5. Battery charge Place the handset on the base unit or charger for 7 hours before initial use. -
Page 12: Symbols Used In These Operating Instructions
Flashing: needs to be recharged. Empty Note: L When the battery needs to be charged, the handset beeps intermittently during use. Panasonic battery performance Operation Operating time While in use Up to 5 hours (talking) While not in use Up to 11 days... -
Page 13: Controls
Controls Base unit (KX-TG3021/KX- TG3022) A {LOCATOR} B IN USE indicator C Charge contacts Base unit (KX-TG3031/KX- TG3032/KX-TG3033) A B C A {GREETING REC} (Recording) B {GREETING CHECK} C Speaker D {ERASE} E {ANSWER ON} ANSWER ON indicator F {MESSAGE} MESSAGE indicator G {>} (SKIP) H IN USE indicator... -
Page 14: Display
Preparation Handset A Speaker B Soft keys C Headset socket D {C} (TALK) E Navigator key ({^} {V} {<} {>}) F {s} (SP-PHONE) G {RECALL} {CALL WAIT} H Microphone I Charge contacts J Lanyard/strap eyelet K Charge indicator Ringer indicator Message indicator L Receiver M Display... -
Page 15: Setting The Unit Before Use
Setting the unit before Important: L To program features by scrolling through the display menus, see page Date and time Set the correct date and time. – To display the date and time when the calls were received in the caller list. –... -
Page 16: Making/Answering Calls
Making/Answering Calls Making calls Dial the phone number. L To correct a digit, press {Clear}. Press {C} or {Call}. When you finish talking, press {OFF} or place the handset on the base unit or charger. Note: L “Line in use” is displayed when someone is talking on the handset or another phone. -
Page 17: Useful Features During A Call
Auto talk This feature allows you to answer a call by simply lifting the handset off the base unit or charger. You do not need to press {C}. To activate this feature, see page 26. Temporary ringer off While the handset is ringing for an outside call, you can turn the ringer off temporarily by pressing {OFF}. -
Page 18: Call Share
Making/Answering Calls Handset clarity booster This feature can improve sound clarity when the handset is used in an area where there may be interference. During an outside call, this feature is turned on automatically when necessary. You can also turn this feature on or off manually. -
Page 19: Phonebook
Handset phonebook You can add up to 50 items to the handset phonebook and search for phonebook items by name. Adding items to the phonebook {Phonebook} {Add} Enter the name (max. 16 characters). i {Next} Enter the phone number (max. 32 digits). -
Page 20: Copying Handset Phonebook Items
Phonebook Press {C} to dial the phone number. Editing items in the phonebook Find the desired item (page 19). i {Edit} Edit the name if necessary (see the character table, page 19). i {Next} Edit the phone number if necessary. i {Next} i {Save} i {OFF} Erasing items in the phonebook... -
Page 21: Caller Id Service
Using Caller ID service Important: L This unit is Caller ID compatible. To use Caller ID features, you must subscribe to your service provider/ telephone company’s Caller ID service. For all local and national incoming calls, your display will show the area code (e.g. -
Page 22: Caller List
Caller ID Service Caller list Viewing the caller list and calling back {View CID} Press {V} to search from the most recent call, or {^} to search from the oldest call. To call back, press {C}. To exit, press {OFF}. Note: L If you do not want to dial the area codes when making calls from the... - Page 23 Editing a caller’s phone number before calling back You can edit a phone number in the caller list. {View CID} {V}/{^}: Select the desired item. i {Select} i {Edit} Add or erase digits to the beginning of the number as necessary. L To add a digit, press the desired dial key.
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Page 24: Programming
Programming Programmable settings You can customise the unit by programming the following features using the handset. To access the features, there are 2 methods: – scrolling through the display menus (page 24) – using the direct commands (page 26) L Mainly the direct command method is used in these operating instructions. Programming by scrolling through the display menus {MENU} Press {V} or {^} to select the desired menu. - Page 25 Main menu Sub-menu 1 Initial setting Set answering (KX-TG3031/ Voice Mail Message alert LCD contrast Key tone Auto talk Set area code Set tel line Set base unit (KX-TG3031/ Registration *1 If you program these settings using one of the handsets, you do not need to program the same item using another handset.
- Page 26 Programming Programming using the direct commands {MENU} Enter the desired feature code. Enter the desired setting code. i {Save} L This step may vary depending on the feature being programmed. {OFF} Note: L In the following table, < > indicates the default setting. L If you make a mistake or enter the wrong code, press {OFF}, then start again from step 1.
- Page 27 Feature Feature code {0}{5}{3} Set line mode {0}{7}{1} Store VM access# {4}{2} Time adjustment (Caller ID subscribers only) V.M. access Voice enhancer KX-TG3031/KX-TG3032/KX-TG3033 only Feature Feature code Message play {0}{6}{2} Recording time {0}{6}{3} Remote code {0}{6}{1} Ring count {0}{*}{1} {1}–{3}: Tone <1>–3 Ringer tone (Base unit) *1 If “System setting”...
- Page 28 Programming Alarm An alarm will sound once for 3 minutes at the set time. Set the date and time beforehand (page 15). {MENU} i {8} {V}/{^}: “Once” i {Select} L To turn off the alarm, select “Off”. i {Select} i {OFF} Set the desired date and time.
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Page 29: Answering System
Answering system Available model: KX-TG3031/KX-TG3032/ KX-TG3033 This unit contains an answering system which can answer and record calls for you when you are unavailable to answer the phone. Important: L Only 1 person can access the answering system at a time. L When callers leave messages, the unit records the day and time of each message. -
Page 30: Greeting Message
Answering System Greeting message When the unit answers a call, callers are greeted by a greeting message. You can record your own greeting message or use a prerecorded greeting message. Recording your greeting message You can record your own greeting message (max. -
Page 31: Listening To Messages Using The Handset
Listening to messages using the handset When new messages have been recorded: – “New message” is displayed. – The message indicator on the handset flashes slowly if the message alert feature is turned on (page 34). {MENU} {V}/{^}: “Message play” i {Select} L The handset plays new messages. -
Page 32: Remote Operation
Answering System Remote operation Using a touch tone phone, you can call your phone number from outside and access the unit to listen to messages. The unit’s voice guidance prompts you to press certain dial keys to perform different operations. Important: L In order to operate the answering system remotely, you must first set a... -
Page 33: Answering System Settings
L You can hang up, or if you call from a touch tone phone, you can enter your remote code and begin remote operation (page 32). Skipping the greeting message to leave a message You can leave a message just as any outside caller can. -
Page 34: Message Alert
Answering System Note: L This service can capture messages while the user is on a dial-up Internet connection. Caller’s recording time You can change the maximum message recording time allotted to each caller. The default setting is “3min”. {MENU} i {0}{6}{2} {V}/{^}: Select the desired setting. -
Page 35: Voice Mail Service
Using Voice Mail service For Telecom Call Minder or TelstraClear Message Mailbox service subscribers To receive Call Minder or Message Mailbox messages, please note the following: “Call Minder” and “Message Mailbox” is an automatic answering service offered by your service provider/telephone company. -
Page 36: Listening To Voice Mail Messages
Voice Mail Service Listening to Voice Mail messages If compatible with message indication signals provided by your service provider/telephone company, the unit lets you know that you have new Voice Mail messages in the following ways: – “New Voice Mail” is displayed on the handset. -
Page 37: Multi-Unit Operation
Intercom Intercom calls can be made: – between handsets – between the handset and base unit (KX-TG3031/KX-TG3032/ KX-TG3033) Note: L If you receive an outside call while talking on the intercom, you hear 2 tones. To answer the call, press {OFF}, then press {C}. -
Page 38: Transferring Calls Between Handsets, Conference Calls
Multi-unit Operation Transferring calls between handsets, conference calls Outside calls can be transferred between 2 handsets. 2 handsets can have a conference call with an outside party. During an outside call, press {INTERCOM} to put the call on hold. {V}/{^}: Select the desired unit. i {Transfer} Wait for the paged party to answer. -
Page 39: Useful Information
Wall mounting Base unit Insert the hooks on the wall mounting adaptor into the holes 1 and 2 on the base unit. While pressing down the lever (A), press it in the direction of the arrow (B) until it is secure. Wall mount template for the base unit Tuck the telephone line cord inside the wall mounting adaptor and... -
Page 40: Headset (Optional)
Useful Information Charger Available model: KX-TG3022/KX-TG3032/ KX-TG3033 Drive the screws (not included) into the wall. 25.4 mm Screws (230–240 V AC, 50/60 Hz) Mount the charger (A), then slide it down (B) and to the right (C) until it is secure. Wall mount template for the charger 25.4 mm Headset (optional) -
Page 41: Error Messages
Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message All handsets are registered. Busy Error!! ---Incomplete--- Phonebook full Invalid No items stored No link to base. Move closer to base, try again. -
Page 42: Troubleshooting
Useful Information Display message System is busy. Please try again later. Store VM access# *1 KX-TG3031/KX-TG3032/KX-TG3033 Troubleshooting General use Problem The unit does not work. I cannot hear a dial tone. The indicator on the top right of the handset flashes slowly. - Page 43 Programmable settings Problem I cannot program items. I cannot set the alarm. While programming, the handset starts to ring. Battery recharge Problem I fully charged the battery, but 7 continues to flash, or 8 is displayed. The handset display is blank.
- Page 44 Useful Information Making/answering calls, intercom Problem Static is heard, sound cuts in and out. Interference from other electrical units. The handset does not ring. The base unit does not ring. I cannot make a call. I cannot have a conversation using the headset.
- Page 45 L If your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line socket, disconnect the unit from the equipment and plug the unit directly into the wall socket.
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Page 46: Specifications
Useful Information Specifications General Operating environment Frequency Base unit Dimensions Mass (Weight) Power consumption Power output Power supply Handset Dimensions Mass (Weight) Power output Power supply Charger (KX-TG3022/KX-TG3032/KX-TG3033) Dimensions Mass (Weight) Power consumption Power supply Note: L Design and specifications are subject to change without notice. L The illustrations in these instructions may vary slightly from the actual product. -
Page 47: Index
Index Alarm Answering calls Answering system Erasing messages Listening to messages Turning on/off Area code Auto talk Battery Booster (Clarity booster) Call screening Call share Call Waiting service Caller ID edit Caller ID service Caller list Chain dial CID (Caller ID) Conference calls Connections Date and time... - Page 48 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.