Panasonic KX-FLB851 Operating Instructions Manual
Panasonic KX-FLB851 Operating Instructions Manual

Panasonic KX-FLB851 Operating Instructions Manual

All in one flatbed laser fax with multi-action sorter
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FOR FAX ADVANTAGE ASSISTANCE:
— PHONE CALL
1-800-HELP-FAX (1-800-435-7329)
— E-MAIL TO
consumer_fax@us.panasonic.com
for customers in the U.S.A. or Puerto
Rico
— REFER TO
www.panasonic.com
for customers in the U.S.A. or Puerto
Rico
All in One Flatbed Laser Fax

Operating Instructions

Model No.
Please read these operating
instructions before using the unit
and save for future reference.
This unit is compatible with
Caller ID. To use this feature,
you must subscribe to the
appropriate service of your
service provider.
This model is designed to be
used only in the U.S.A.
with Multi-Action Sorter
KX-FLB851

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Summary of Contents for Panasonic KX-FLB851

  • Page 1: Operating Instructions

    U.S.A. or Puerto Rico All in One Flatbed Laser Fax with Multi-Action Sorter Operating Instructions KX-FLB851 Model No. Please read these operating instructions before using the unit and save for future reference. This unit is compatible with Caller ID.
  • Page 2: How To Use The Operating Instructions

    Location of Controls How to use the operating instructions When following operating instructions, always keep the front cover page (next page) open for easy reference to the buttons. OPEN...
  • Page 3: Location Of Controls

    Location of controls Please keep this page open when following operating instructions. For a description of each button, see page 9. Buttons (Listed in alphabetical order) BROADCAST B CALLER ID C CLEAR J CONTRAST F COPY P DIRECTORY E FAX O FAX AUTO ANSWER M FLASH V HELP D...
  • Page 4 L All other trademarks identified herein are the property of their respective owners. Copyright: L This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.
  • Page 5: Important Information

    1For assistance, please visit http://www.panasonic.com/consumersupport Important Information Safety Instructions Important safety instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions.
  • Page 6 5 minutes. – Do not touch or scratch the black drum surface. For assistance, please visit http://www.panasonic.com/consumersupport – Do not place the drum unit near dust or dirt, or in a high humidity area. – Do not expose the drum unit to direct sunlight.
  • Page 7 For best performance Toner cartridge and drum unit L For optimal performance, genuine Panasonic toner cartridges and drum units are recommended. We cannot be responsible for problems that may be caused by a non- Panasonic toner cartridge or drum unit: –...
  • Page 8: Table Of Contents

    Table of Contents 1. Introduction and 1. Table of Contents Installation Accessories Included accessories...8 Accessory information ...9 Finding the Controls Description of buttons... 9 Overview ... 10 Installation Toner cartridge and drum unit ... 12 Document tray ... 14 Output tray... 14 Recording paper...15 2.
  • Page 9 8. Programmable Features Features Summary Programming ...57 Direct command chart ... 58 Basic features...61 Fax features...63 Copy features ...66 Scan features ...67 LAN features... 67 9. Help Error Messages Error messages – Reports ... 69 Error messages – Display ... 70 Troubleshooting When a function does not work, check here ...
  • Page 10: Introduction And Installation

    *1 Part numbers are subject to change without notice. Note: L If any items are missing or damaged, contact the place of purchase. L Save the original carton and packing materials for future shipping and transportation of the unit. For assistance, please visit http://www.panasonic.com/consumersupport Part number Quantity PFJA1030Z...
  • Page 11: Accessory Information

    – Optional LAN board (KX-FA102) – Optional handset unit (KX-FA103) *1 To ensure that the unit operates properly, we recommend the use of Panasonic toner cartridge and drum unit. To place an order online (for customers in the U.S.A. ONLY) Visit our web site: http://www.panasonic.com/store...
  • Page 12: Overview

    L To copy a document (page 43). L To scan a document (page 52). {STOP} L To stop an operation or programming session. For assistance, please visit http://www.panasonic.com/consumersupport 1.4 Overview 1.4.1 Front view 1 ADF (Auto Document Feeder) cover 2 Document guides...
  • Page 13 8 External telephone jack 9 Speaker j Handset unit (Optional) connection jack Removing the shipping tape Pull open the paper input tray (1), then remove the shipping tape (2), pad (3) and paper (4). For assistance, please visit http://www.panasonic.com/consumersupport 1. Introduction and Installation...
  • Page 14: Toner Cartridge And Drum Unit

    Remove the toner cartridge and drum unit from the protection bags. L Do not touch or scratch the black drum surface (1). For assistance, please visit http://www.panasonic.com/consumersupport Place the toner cartridge (1) into the drum unit (2). Firmly press down the toner cartridge to snap into position.
  • Page 15 Install the drum and toner unit (1) by holding the tabs. For assistance, please visit http://www.panasonic.com/consumersupport 1. Introduction and Installation L Make sure that the triangles (2) match to install the drum and toner unit correctly.
  • Page 16: Document Tray

    1.6 Document tray Insert the document tray (1) into the slot (2) on the unit. For assistance, please visit http://www.panasonic.com/consumersupport 1.7 Output tray This unit has 3 pieces of output tray. As a default setting, printed paper is stacked on the output tray as follows.
  • Page 17: Recording Paper

    The other output trays can hold up to approximately 50 sheets of printed paper. Remove the printed paper before the output tray becomes full. For assistance, please visit http://www.panasonic.com/consumersupport 1. Introduction and Installation 1.8 Recording paper 1.8.1 Using the paper input tray A4 or letter size recording paper can be used.
  • Page 18 L Make sure that the recording paper is under the paper limit mark (2), and the paper should not be over the snubbers (3). For assistance, please visit http://www.panasonic.com/consumersupport Close the paper input tray. Note: L If the paper is not loaded correctly, re-adjust the paper guides, or the paper may jam.
  • Page 19 See page 55 for details. Caution for the paper input tray / the optional input tray L Do not drop the input tray. For assistance, please visit http://www.panasonic.com/consumersupport 1. Introduction and Installation 1.8.2 Using the multi-purpose input tray A4, letter or legal size recording paper can be used.
  • Page 20 (2). L If the paper is not inserted correctly, re- adjust the paper, or the paper may jam. For assistance, please visit http://www.panasonic.com/consumersupport 1.8.3 Checking the amount of remaining recording paper The paper level indicator (green) will allow you to check the amount of remaining paper.
  • Page 21: Preparation

    2 Preparation 2For assistance, please visit http://www.panasonic.com/consumersupport Connections and Setup 2.1 Connections Caution: L When you operate this product, the power outlet should be near the product and easily accessible. 1 Telephone line cord L Connect to a single telephone line jack (RJ11).
  • Page 22: Turning The Power Switch On

    After that, the scanner lamp will remain ON (the default is for approx. 15 minutes, feature #403 on page 62). For assistance, please visit http://www.panasonic.com/consumersupport 2.3 Dialing mode If you cannot dial (page 26), change this setting depending on your telephone line service.
  • Page 23: Selecting The Operation Mode (Fax/Copy/Scan)

    You can change the default operation mode (feature #463 on page 62) and the timer before returning to the default operation mode (feature #464 on page 62). For assistance, please visit http://www.panasonic.com/consumersupport 2. Preparation Help Button 2.5 Help function The unit contains helpful information which can be printed for quick reference.
  • Page 24: Volume

    L You can select one of three ringer patterns (feature #161 on page 61). Monitor volume While using the monitor, press {V} or {^}. Initial Programming For assistance, please visit http://www.panasonic.com/consumersupport 2.7 Date and time You must set the date and time. {MENU} {FAX} {SET} {<}{>}...
  • Page 25: Your Logo

    L If the time has not previously been set, Caller ID will not adjust the clock. For assistance, please visit http://www.panasonic.com/consumersupport 2. Preparation 2.8 Your logo The logo can be your name or the name of your company.
  • Page 26 LOGO=| 2. Press {4} 3 times. LOGO=B| 3. Press {#}. LOGO=B| For assistance, please visit http://www.panasonic.com/consumersupport 4. Press {5} 3 times. To correct a mistake u v 8 Press {<} or {>} to move the cursor to the incorrect character, and make the correction.
  • Page 27: Your Fax Number

    To delete a number Press {<} or {>} to move the cursor to the number you want to delete and press {CLEAR}. L To erase all numbers, press and hold {CLEAR}. For assistance, please visit http://www.panasonic.com/consumersupport {FLASH} 2. Preparation...
  • Page 28: Fax

    3. Fax 3 Fax Sending Faxes 3.1 Using the unit as a fax machine 3.1.1 Entering the fax mode Before sending a fax, set the operation mode to the fax mode. {FAX} Press {FAX} to turn the {FAX} light ON. Note: L You can change the default operation mode (feature #463 on page 62) and the timer...
  • Page 29: Using The Scanner Glass

    L To make lighter, press {V}. L To make darker, press {^}. To redial the last number 1. Press {REDIAL}. 2. Press {START}. L If the line is busy, the unit will automatically redial the number 1 time. L To cancel redialing, press {STOP}, then press {SET}.
  • Page 30: Document Requirements

    3. Fax Press {QUICK SCAN} to scan the document into memory. PAGES=01 Example: STANDARD SCAN:PRESS SET SEND:PRESS START Place the next page on the scanner glass. Press {SET}. L To send more pages, repeat steps 8 and Press {START}. To stop sending Press {STOP}.
  • Page 31: Storing Names And Telephone Numbers For The One-Touch Dial Feature And Navigator Directory

    a copy of the document using the scanner glass and set the copy instead.) – Chemically treated paper such as carbon or carbonless duplicating paper – Electrostatically charged paper – Badly curled, creased or torn paper – Paper with a coated surface –...
  • Page 32: Editing A Stored Item

    3. Fax Helpful hints: L You can confirm the stored items by printing the telephone number list (page 91). Note: L A hyphen or a space entered in a telephone number counts as 2 digits. To correct a mistake Press {<} or {>} to move the cursor to the incorrect character/number, and then make the correction.
  • Page 33: Sending A Fax Using One-Touch Dial Feature And Navigator Directory

    3.5 Sending a fax using one-touch dial feature and navigator directory Before using this feature, store the desired names and telephone numbers into one-touch dial feature and navigator directory (page 29). L Keep the front cover page open for button locations.
  • Page 34: Broadcast Transmission

    3. Fax 3.6 Broadcast transmission By storing one-touch dial and navigator directory items (page 29) into the broadcast memory, you can send the same document to multiple parties (up to 20). Your programmed items will remain in the broadcast memory, allowing frequent re-use. L The broadcast function utilizes stations 1–3.
  • Page 35: Receiving Faxes

    Press {STOP} to exit. 3.6.4 Sending the same document to pre-programmed parties L Make sure that the {FAX} light is ON. Insert the document FACE UP into the feeder. L Confirm that there are no documents on the scanner glass. If necessary, change to the desired resolution (page 26) and the desired contrast (page 26).
  • Page 36: Receiving A Fax Automatically - Auto Answer On

    3. Fax 3.7 Receiving a fax automatically – Auto answer ON 3.7.1 Activating FAX ONLY mode Press {FAX AUTO ANSWER} repeatedly to display the following. FAX ONLY MODE 3 RINGS L The display will show the ring setting in FAX ONLY mode. L The {FAX AUTO ANSWER} indicator is If you wish to change the ring setting, press {V} or {^} repeatedly to display the desired...
  • Page 37: Using The Unit With An Answering Machine

    press {*} {#} {9} (default fax activation code) firmly. L The unit will start reception. 3. Replace the handset. Note: L To receive fax documents using the extension telephone, make sure remote fax activation is turned ON (feature #434 on page 64) beforehand.
  • Page 38: Junk Fax Prohibitor (Preventing Fax Reception From Undesired Callers)

    3. Fax – the fax activation code (feature #434 on page 64) Receiving a voice message and fax document in one call The caller can leave a voice message and send a fax document during the same call. Inform the caller of the following procedure beforehand.
  • Page 39 To display the junk fax prohibitor list 1. Press {MENU} repeatedly to display “JUNK FAX PROH.”. 2. Press {>} repeatedly to display “JUNK LIST DISP.”. 3. Press {SET}. 4. Press {V} or {^} to display the items on the list. 5.
  • Page 40: Caller Id

    4. Caller ID 4 Caller ID Caller ID 4.1 Caller ID service This unit is compatible with the Caller ID service offered by your local telephone company. To use this unit’s Caller ID features, you must subscribe to Caller ID service.
  • Page 41: Storing Caller Information Into The One- Touch Dial Feature And Navigator Directory

    Display while viewing L When the unit could not receive a name, the display will show “NO NAME RCVD”. L When no calls have been received, the display will show “NO CALLER DATA”. To edit a telephone number before calling back Press {*} repeatedly after step 2.
  • Page 42 4. Caller ID L If you assign an item to a station key which already contains an item, the previous item will be replaced. L If you use stations 1–3 as broadcast keys, you cannot store caller information for stations 1–3 (page 32).
  • Page 43: Distinctive Ring Service From Your Phone Company

    5 Distinctive Ring Distinctive Ring 5.1 Distinctive Ring service from your phone company This service is convenient if you wish to have a different number for your fax machine and telephone, even when you use them on a single telephone line. Distinctive Ring is a service offered by your local telephone company which allows you to use several telephone numbers on one telephone...
  • Page 44: Programming The Ring Pattern Assigned For Fax

    5. Distinctive Ring 5.4 Programming the ring pattern assigned for fax L Keep the front cover page open for button locations. Set feature #430 to “ON” (page 41). Press {MENU}. Press {#}, then {4}{3}{1}. Press {1} to {5} to select the ring pattern assigned for fax.
  • Page 45: Copy

    6 Copy Copying 6.1 Using the unit as a copy machine 6.1.1 Entering the copy mode Before copying, set the operation mode to the copy mode. {COPY} Press {COPY} to turn the {COPY} light ON. Note: L You can change the default operation mode (feature #463 on page 62) and the timer before returning to the default operation mode (feature #464 on page 62).
  • Page 46 6. Copy 2. Press {V} or {^} repeatedly to select the desired contrast. L To make lighter, press {V}. L To make darker, press {^}. Note: L You can save the previous contrast setting in feature #462 (page 66). To select the input tray and paper size 1.
  • Page 47: More Copying Features

    6.3 More copying features L Keep the front cover page open for button locations. L Make sure that the {COPY} light is ON. 6.3.1 To sort multiple copies (Auto document feeder only) The unit can sort multiple copies in the same order as the original document pages.
  • Page 48 6. Copy 6.3.3 To reduce a document Set the original. Press {ZOOM}. Press {V} repeatedly to select from “95%” to “50%” by changing the reduction rate 5% at a time. Press {START}. After you finish copying, press {STOP} to reset this feature. Example: 70% reduced copy Using the auto document feeder: Original document...
  • Page 49: Multi-Function Station Software

    7 Multi-Function Station software Setup 7.1 Connecting to a computer Panasonic Multi-Function Station software enables the unit to carry out the following functions: – Printing on plain paper, transparencies, labels and envelopes – Scanning documents and converting an image into text with Readiris OCR software –...
  • Page 50 To use the other unit with the computer You need to add the printer driver for each unit, as follows. Click [Start], then select [All Programs] or [Programs] → [Panasonic] → [KX- FLB800_FLM650 Series] → [Add Printer Driver]. Then follow the on-screen instructions from step 5.
  • Page 51: Starting Multi-Function Station

    [Modify] and click [Next] in step 2, then follow the on-screen instructions. 7.3 Starting Multi-Function Station Click [Start], then select [All Programs] or [Programs] → [Panasonic] → [KX- FLB800_FLM650 Series] → [Multi-Function Station]. L Multi-Function Station will appear. Viewer(Scan) (page 52) L To display the images which support TIFF, JPEG, PCX, DCX and BMP formats.
  • Page 52 [Color] or remove the check next to [Grayscale] in the print dialog so that colored text will be printed in grayscale. Select [Panasonic KX-FLB851] as the active printer. L If you have changed the name of the unit when installing, select that name from the list.
  • Page 53 7.4.4 Envelopes Use envelopes designed for laser printing. We recommend the following: – High quality envelopes of 90 g/m paper, – Envelopes that have thin, sharply creased leading edges, – Envelopes that have diagonal seams, and – Envelopes with a moisture content of 4% to 6% by weight.
  • Page 54: Using The Unit As A Scanner

    Select [Viewer(Scan)]. L [Multi-Function Viewer] will appear. Click the [Scan] icon in the [Multi-Function Viewer] window. L The [Panasonic KX-FLB851] (default name) dialog box will appear. If necessary, change the scanning settings on your computer. L To preview the scanned image, click [Preview].
  • Page 55: Operating The Unit From Your Computer

    Start an application that supports TWAIN scanning. Select [Select Device...] from the [File] menu, then select the [Panasonic KX- FLB851] (default name) in the dialog box. Select [Acquire Image...] from the [File] menu. L The [Panasonic KX-FLB851] (default name) dialog box will appear.
  • Page 56: Pc Fax

    Open the document you want to send. Select [Print...] from the [File] menu. L The [Print] dialog box will appear. Select [PCFAX Panasonic KX-FLB851] (default name) as the active printer. Click [Print]. L The [Send a Fax] dialog box will appear.
  • Page 57: Confirming The Status Of The Unit

    7. Multi-Function Station software For Windows XP Home: Click [Control Panel], [Printers and Other Hardware], then click [Printers and Faxes]. Select [Panasonic KX-FLB851] (default name). Select [Properties] from the [File] menu. L The printer properties window will appear. Click [Auto Configuration] on the [Device Options] tab.
  • Page 58 7. Multi-Function Station software L For Windows XP and Windows 2000 users, click [Printing Preferences...] on the [General] tab. L The printer properties window will appear. Select the desired output tray on the [Output] tab. L The selected output tray will be set as default.
  • Page 59: Programmable Features

    8 Programmable Features Features Summary 8.1 Programming {MENU} {SET} {<}{>}{V}{^} Press {MENU}. Press {#} and the 3-digit code (page 61 to page 68). Press the desired selection to display the desired setting. L This step may be slightly different depending on the feature. Press {SET}.
  • Page 60: Direct Command Chart

    8. Programmable Features 8.2 Direct command chart For more details on the features, see page 61 to page 68. Note: L The following feature will be displayed only when the optional input tray is installed. Feature code: {#}{3}{8}{2} L The following features will be displayed only when the optional LAN board is installed. Feature code: {#}{4}{4}{3} / {#}{4}{9}{0} / {#}{4}{9}{1} / {#}{4}{9}{2} / {#}{5}{0}{0} / {#}{5}{0}{1} / {#}{5}{0}{2} / {#}{5}{0}{3} / {#}{5}{0}{7} Feature...
  • Page 61 Feature Feature code Overseas mode {#}{4}{1}{1} Delayed send {#}{4}{1}{2} ECM selection {#}{4}{1}{3} Connecting tone {#}{4}{1}{6} Distinctive Ring {#}{4}{3}{0} Fax ring pattern {#}{4}{3}{1} Auto reduction {#}{4}{3}{2} Fax activation code {#}{4}{3}{4} Memory reception alert {#}{4}{3}{7} Friendly reception {#}{4}{3}{8} Input tray setting for faxing {#}{4}{4}{0} Output tray setting for {#}{4}{4}{1}...
  • Page 62 8. Programmable Features Feature Output tray setting for copying Toner save Default scan type Default scan resolution Default scan size DHCP mode setting IP address setting Subnet mask setting Default gateway setting Machine name setting Feature code Selection {1}: “#1” (default) {#}{4}{6}{6} {2}: “#2”...
  • Page 63: Basic Features

    8.3 Basic features {#}{1}{0}{0} Setting the quick setup QUICK SETUP PRESS SET You can print out the quick fax setup guide and select the desired receiving mode depending on your situation. {1} “FAX ONLY” (default): Use only as a fax (page 34).
  • Page 64 8. Programmable Features {0} “OFF” (default): The unit will not print the Caller ID list, but will keep records of the information for the last 30 callers. {1} “ON”: The unit will print the Caller ID list automatically after every 30 new calls (page 38). {#}{3}{2}{2} Enabling remote operation for a telephone answering machine REMOTE TAM ACT.
  • Page 65: Fax Features

    To set the timer before returning to the default operation mode (feature #463). {0} “OFF”: Deactivates this feature. {1} “30s”: 30 seconds {2} “1min” (default): 1 minute {3} “2min”: 2 minutes {4} “5min”: 5 minutes {#}{4}{8}{2} Setting toner save feature TONER SAVE MODE=OFF [V^]...
  • Page 66 8. Programmable Features company. This feature can be set up to 24 hours in advance of the desired time. {0} “OFF” (default) {1} “ON” To send a document: 1. Insert the document into the auto document feeder. 2. If necessary, change to the desired resolution (page 26) and the desired contrast (page 26).
  • Page 67 3. Press {1} to select “ON”. 4. Press {SET}. 5. Enter your code from 2 to 4 digits, using 0–9, {*} and {#}. L The default code is “;#9”. L Do not enter “0000”. 6. Press {SET}. 7. Press {MENU}. {#}{4}{3}{7} Setting the memory reception alert RECEIVE ALERT...
  • Page 68: Copy Features

    8. Programmable Features 1. Press {MENU}. 2. Press {#}, then {4}{5}{9}. 3. Press {1} to select “YES”. 4. Press {SET}. 5. Press {SET} again. 6. Press {MENU}. 8.5 Copy features {#}{4}{6}{0} Setting the input tray to use for copying COPY INPUT TRAY [V^] You can select the input tray that will be used for copying.
  • Page 69: Scan Features

    {1} “ON”: When making more than 4 sets of multiple copies, the unit will add a pause every 3 sets of copies. Note: L If you select “ON”, the unit will display the following and stop copying after every 3 sets of copies.
  • Page 70 8. Programmable Features Note: L If the optional LAN board is not installed, the computer connected to the unit by USB is assigned as the ADMIN PC. {#}{5}{0}{0} LAN setting with a DHCP server DHCP =ENABLED [V^] {0} “DISABLED”: Deactivates this feature. {1} “ENABLED”(default): The following will be allocated automatically using a DHCP (Dynamic Host Configuration Protocol) server.
  • Page 71: Help

    JUNK FAX PROH. REJECT MEMORY FULL NO DOCUMENT / FAILED PICKUP OTHER FAX NOT RESPONDING PRESSED THE STOP KEY THE COVER WAS OPENED For assistance, please visit http://www.panasonic.com/consumersupport Code Cause & Solution 40-42 L A transmission or reception error occurred. 46-72 Try again or check with the other party.
  • Page 72: Error Messages - Display

    “DRUM LIFE LOW REPLACE SOON” “FAX IN MEMORY” “KEEP COPYING” For assistance, please visit http://www.panasonic.com/consumersupport Cause & Solution L There is something wrong with the unit. Contact our service personnel. L There is something wrong with the carriage sensor. Contact our service personnel.
  • Page 73 “PC FAIL OR BUSY” “PLEASE WAIT” “REDIAL TIME OUT” For assistance, please visit http://www.panasonic.com/consumersupport L The inside of the unit is extremely cold and cannot be operated. Use the unit in a warmer area. While the unit cannot be operated, the received documents are temporarily stored into the memory, and will be printed out automatically when the unit warms up.
  • Page 74 “CHANGE SUPPLIES” “TOP COVER OPEN” “TRANSMIT ERROR” “WARMING UP” “WRONG PAPER” For assistance, please visit http://www.panasonic.com/consumersupport Cause & Solution L The document is jammed. Remove the jammed document (page 85). L Attempted to send a document longer than 600 mm (23 {STOP} to remove the document.
  • Page 75: When A Function Does Not Work, Check Here

    For assistance, please visit http://www.panasonic.com/consumersupport Cause & Solution L If you use a splitter/coupler to connect the unit, remove the splitter/coupler and connect the unit to the wall jack directly. If the unit operates properly, check the splitter/coupler.
  • Page 76: Fax – Receiving

    Problem I cannot receive documents. For assistance, please visit http://www.panasonic.com/consumersupport Cause & Solution L The unit is set to the scan mode. Press {COPY} or {FAX} to switch to the copy mode or fax mode. If you still have this problem, contact our service personnel.
  • Page 77 I cannot receive documents even though paper is installed. For assistance, please visit http://www.panasonic.com/consumersupport L The receiving mode is set to TEL mode. Set to FAX ONLY mode by pressing {FAX AUTO ANSWER}. L The time taken to answer the call is too long. Decrease the number of rings before the unit answers a call (feature #210 on page 61).
  • Page 78: Using An Answering Machine

    Problem I cannot receive documents automatically. I cannot receive voice messages. For assistance, please visit http://www.panasonic.com/consumersupport Cause & Solution L You must set remote fax activation to ON (feature #434 on page 64) beforehand. L Press {*}{#}{9} firmly. L You may have changed the remote fax activation code from {*}{#}{9} (default setting).
  • Page 79 A printing error occurred while using PC FAX and Remote Control. For assistance, please visit http://www.panasonic.com/consumersupport Cause & Solution L You did not program your remote access code into your unit correctly. Program the same code that is programmed on the answering machine on the unit with feature #322 (page 62).
  • Page 80: If A Power Failure Occurs

    For assistance, please visit http://www.panasonic.com/consumersupport Cause & Solution L If you connect the USB cable to USB hub, connect it to the USB port of your computer directly.
  • Page 81: Replacing The Toner Cartridge And The Drum Unit

    If printing quality is still poor, replace the toner cartridge and drum unit. To ensure that the unit operates properly, we recommend the use of Panasonic toner cartridge (Model No. KX-FA85) and drum unit (Model No. KX-FA86). See page 9 for accessory information.
  • Page 82 7. Turn the two green levers (1) on the used toner cartridge firmly. For assistance, please visit http://www.panasonic.com/consumersupport Remove the used cartridge (1) from the drum unit (2). L The toner may stick to the cartridge and the drum unit.
  • Page 83 L If the lower glass (2) is dirty, clean it with a soft and dry cloth. For assistance, please visit http://www.panasonic.com/consumersupport Install the drum and toner unit (1) by holding the tabs. L Make sure that the triangles (2) match to install the drum and toner unit correctly.
  • Page 84: Recording Paper Jam

    L Do not pull out the jammed paper forcibly before opening the top cover. L To prevent injuries, be careful not to put your hands under the top cover. For assistance, please visit http://www.panasonic.com/consumersupport Lift the cover release lever (1) and open the top cover (2). Important: L Close the multi-purpose input tray (3) before opening the top cover.
  • Page 85 2. Remove the jammed paper (1) carefully by pulling it upwards. 3. Push back the green levers (1) to the original position. For assistance, please visit http://www.panasonic.com/consumersupport Case 3: When the recording paper has jammed near the output tray: 1. Pull and hold the green lever (1) to release the jammed paper.
  • Page 86 Remove the jammed paper (1). Close the cover at the left side of the optional input tray. For assistance, please visit http://www.panasonic.com/consumersupport 9.5.3 When the recording paper in the paper input tray / the optional input tray is not fed into the unit properly The display will show the following.
  • Page 87: Document Jams (Auto Document Feeder)

    L If the error message is still displayed, check the recording paper specifications and re- install recording paper. See page 17 for details. For assistance, please visit http://www.panasonic.com/consumersupport 9.6 Document jams (Auto document feeder) Caution: L Do not pull out the jammed document forcibly before lifting the ADF cover.
  • Page 88: Cleaning The White Plate And Glasses

    When the document has jammed near the document entrance: When the document has jammed near the document exit: Close the ADF cover. For assistance, please visit http://www.panasonic.com/consumersupport Cleaning 9.7 Cleaning the white plate and glasses Clean the white plate and glasses when a black line, a white line or a dirty pattern appears on: –...
  • Page 89 Close the ADF cover (1), then hold the document cover (2) while cleaning the white plate (3) and the scanner glass (4). For assistance, please visit http://www.panasonic.com/consumersupport Close the document cover (1). Turn the power switch ON. If the document cover comes off from the unit 1.
  • Page 90 9. Help 3. Insert the hinges (1) into the slots (2) on the unit. 4. Close the document cover. For assistance, please visit http://www.panasonic.com/consumersupport 9.7.2 Lower glass Turn the power switch OFF. Lift the cover release lever (1) and open the top cover (2).
  • Page 91 L Make sure that the triangles (2) match to install the drum and toner unit correctly. For assistance, please visit http://www.panasonic.com/consumersupport Close the top cover, holding the cover release lever (1). Then push the left side (2) of the cover release lever firmly, until locked.
  • Page 92: Cleaning The Document Feeder Rollers

    L Clean the rollers in the direction of the arrow to avoid the discharge brush (2) from being pulled. For assistance, please visit http://www.panasonic.com/consumersupport Close the ADF cover. Turn the power switch ON.
  • Page 93: General Information

    10 General Information Printed Reports 10.1 Reference lists and reports You can print out the following lists and reports for your reference. – “SETUP LIST”: Provides you with the current settings of the programming features (page 61 to page 68). –...
  • Page 94: Specifications

    10. General Information Specifications 10.2 Specifications ■ Applicable lines: Public Switched Telephone Network ■ Document size: Max. 216 mm (8 ") in width, Max. 600 mm ") in length ■ Effective scanning width: 208 mm (8 ") ■ Effective printing width: 208 mm (8 ") ■...
  • Page 95 Recording paper specifications Recording paper / Transparency / Label size: Letter: 216 mm × 279 mm (8 Legal: 216mm × 356 mm (8 " × 14") A4: 210 mm × 297 mm (8 " × 11 Envelope size: #10: 105 mm × 241 mm (4 "...
  • Page 96 10. General Information Note: L The image area changes with the depth, thickness and size of the characters. L If you turn on the toner save feature, the toner cartridge will last approx. 40% longer. Drum life The drum unit is a consumable item and needs to be replaced regularly.
  • Page 97: Fcc And Other Information

    FCC and Other Information 10.3 FCC and Other Information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the rear of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------.
  • Page 98 — Consult the dealer or an experienced radio/TV technician for help. Responsible Party: Panasonic Corporation of North America One Panasonic Way, Secaucus, NJ 07094 Technical Support: Panasonic Consumer Electronics Company Division of Panasonic Corporation of North America One Panasonic Way, Secaucus, NJ 07094...
  • Page 99: Limited Warranty

    Panasonic ink film, toner cartridge or drum unit, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up...
  • Page 100 • Send the unit to an authorized servicenter, prepaid and adequately insured. • Do not send your unit to the Panasonic Consumer Electronics Company or to any executive or regional sales office. These locations do not repair consumer products.
  • Page 101: Customer Services

    For out of Limited Warranty technical and troubleshooting support: Panasonic offers two value based, cost effective, solutions: 1. Panasonic Continued Services 900 fee based support: 1 900 FAX HELP (1 900 329 4357) This exceptional service is charged directly to your telephone bill at only $2.49 per minute.
  • Page 102: Information Of Copyrights And Licences

    10. General Information Copyrights 10.6 Information of copyrights and licences L This product uses a part of NetBSD kernel. The use of a part of NetBSD kernel is based on the typical BSD style license below. Copyright (c) The Regents of the University of California. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1.
  • Page 103 10. General Information Copyright (c) 1982, 1986, 1990, 1991, 1993 The Regents of the University of California. All rights reserved. Copyright (c) 1982, 1986, 1990, 1993 The Regents of the University of California. All rights reserved. Copyright (c) 1982, 1986, 1990, 1993, 1994 The Regents of the University of California. All rights reserved.
  • Page 104 10. General Information Copyright (c) 1996,1999 by Internet Software Consortium. Copyright (c) 1996-1999 by Internet Software Consortium. Copyright (c) 1997 Jonathan Stone and Jason R. Thorpe. All rights reserved. Copyright (c) 1997 Christos Zoulas. All rights reserved. Copyright (c) 1997 Manuel Bouyer. All rights reserved. Copyright (c) 1997, 1998 The NetBSD Foundation, Inc.
  • Page 105 L This product contains Net-SNMP software and is using it based on the following license conditions. ---- Part 1: CMU/UCD copyright notice: (BSD like) ----- Copyright 1989, 1991, 1992 by Carnegie Mellon University Derivative Work - 1996, 1998-2000 Copyright 1996, 1998-2000 The Regents of the University of California All Rights Reserved Permission to use, copy, modify and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appears in all copies and that...
  • Page 106 10. General Information ---- Part 3: Cambridge Broadband Ltd. copyright notice (BSD) ----- Portions of this code are copyright (c) 2001-2003, Cambridge Broadband Ltd. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 107 DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
  • Page 108: Index

    11. Index 11. Index 11.1 Index # #100 Quick setup: 61 #101 Date and time: 22 #102 Your logo: 23 #103 Your fax number: 25 #120 Dialing mode: 20, 61 #121 Flash time: 61 #145 LCD display contrast: 61 #161 Ringer pattern: 61 #210 FAX ring count: 61 #216 Automatic Caller ID list: 61 #322 Remote TAM activation: 62...
  • Page 109 Fax number (Feature #103): 25 FAX ONLY mode: 34 FAX ring count (Feature #210): 61 Flash time (Feature #121): 61 Friendly reception (Feature #438): 65 H Help: 21 Input tray setting Copy (Feature #460): 66 Fax (Feature #440): 65 IP address setting (Feature #501): 68 J Jams Document: 85 Recording paper: 82...
  • Page 110 Free overnight replacement The Panasonic Fax Advantage Consumer Service Program. Panasonic knows that if your fax machine is not up and running, neither is your business. That’s why we created the Panasonic Fax Advantage Program. Included at no extra cost with the...

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