Samsung EO-BG920 Quick Start Manual page 13

What must you do to obtain warranty service?
To obtain service under this Limited Warranty,
you must return the Product to an authorized
phone service facility in an adequate container
for shipping, accompanied by the sales receipt
or comparable proof of sale showing the original
date of purchase by the first consumer purchaser,
the serial number of the Product and the seller's
name and address.
To obtain assistance on where to deliver the
Product, please call SAMSUNG Customer Care
at 1-888-987-4357. If SAMSUNG determines
that any Product is not covered by this Limited
Warranty, you must pay all parts, shipping, and
labor charges for the repair or return of such
Product.
You should keep a separate backup copy of
any contents of the Product before delivering
the Product to SAMSUNG for warranty service,
as some or all of the contents may be deleted
or reformatted during the course of warranty
service.
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