NEC univerge sv8100 Installation Manual page 61

UNIVERGE SV8100
When it cancel CID marking by pressing LK
Assumption:
PRG41-24-02 ACD Agent info for Caller ID 0：Agent Extension number
1.
2.
3.
ACD Installation Manual
214-555-1212
Receive ACD inbound call (Group1) from originator (214-555-1212), and
answers the call by Agent100.
Agent 100 is pressing Marking LK.
=> LCD display [Save completed] -> [Marked]
=> CID registers buffer [CID ＝ 214-555-1212、 Agent Extension number ＝ 100]
Agent is pressed Marking Key again to cancel.
=> LCD display [Canceled] ->Normal ACD call screen
=> Buffer is not retained.
Issue 4.0
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