HP EliteBook 8560p Maintenance And Service Manual
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HP EliteBook 8560p Maintenance And Service Manual

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HP EliteBook 8560p Notebook PC
HP ProBook 6560b Notebook PC
Maintenance and Service Guide
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  • Page 1 HP EliteBook 8560p Notebook PC HP ProBook 6560b Notebook PC Maintenance and Service Guide Downloaded from LpManual.com Manuals...
  • Page 2 SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice Downloaded from LpManual.com Manuals...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ............................1 2 External component identification ........................ 9 Display ..............................9 Top ..............................11 TouchPad .......................... 11 Lights ..........................12 Buttons and fingerprint reader ................... 14 Keys ........................... 16 Front ..............................18 Left ..............................19 Rear ..............................
  • Page 6 Drive handling ....................52 Grounding guidelines ......................53 Electrostatic discharge damage ................ 53 Packaging and transporting guidelines ..........54 Workstation guidelines ..............54 Equipment guidelines ............... 55 Component replacement procedures ....................56 Service tag ......................... 56 Computer feet ........................57 Battery ..........................
  • Page 7 Determining the BIOS version ................. 122 Downloading a BIOS update ................122 Using System Diagnostics ........................ 123 6 Specifications .............................. 124 Computer specifications ........................124 39.6-cm (15.6-in), HD display specifications ..................125 39.6-cm (15.6-in), HD+ display specifications .................. 126 Hard drive specifications ........................127 Blu-ray BD-R/RE + DVDSM DL Drive ....................
  • Page 8 viii Downloaded from LpManual.com Manuals...

  • Page 9: Product Description

    HP EliteBook Notebook PC 8560p Notebook PC Product Name HP ProBook 6560p Notebook PC √ HP EliteBook 8560p Notebook PC √ Processors Intel® Core™ i7 processor, Dual Core 2620M, 2.70-GHz (Turbo up to 3.40) processor 4-MB L3 √ cache, 4 threads Intel®...
  • Page 10 Category Description HP ProBook 6560b HP EliteBook Notebook PC 8560p Notebook PC 39.6-cm (15.6-in) HD, anti-glare, LED SVA (1366x768) √ √ 39.6-cm (15.6-in) HD+, anti-glare, LED SVA (1600x900) √ √ 39.6-cm (15.6-in) HD, anti-glare, LED SVA (1366x768) √ with WWAN 39.6-cm (15.6-in) HD+, anti-glare, LED SVA (1600x900)
  • Page 11 ● Blu-ray R/RE DVD +/-RW SuperMulti DL Drive Microphone Integrated dual-array microphone (webcam models only) √ √ Integrated mono (non-webcam models) √ Audio HP SRS Premium Sound √ √ HP Premier Sound √ Stereo speakers (2) √ √ Webcam Integrated webcam (720p HD) √...
  • Page 12 Category Description HP ProBook 6560b HP EliteBook Notebook PC 8560p Notebook PC Three WLAN antennas built into display assembly √ Supports “no WLAN” option √ √ Supports the following WLAN formats: √ √ ● Broadcom 802.11 b/g/n, 1×1 ● Broadcom 802.11 a/b/g/n, 2×2 ●...
  • Page 13 √ Supports 9-cell, 73-Wh HP Ultra-Capacity Extended Life √ √ Battery Supports 9-cell, 100-Wh HP Extended Life Battery √ √ Supports 6-cell, 51-Wh HP Long Life Li-ion battery √ √ HP Fast Charge Technology √ √ Security Integrated fingerprint reader √...
  • Page 14 Category Description HP ProBook 6560b HP EliteBook Notebook PC 8560p Notebook PC Operating system Preinstalled: Windows 7 Professional 32 with Microsoft® Basics √ √ Windows 7 Professional 64 with Microsoft Basics √ √ Windows 7 Home Premium 64 with Microsoft Basics √...
  • Page 15 Category Description HP ProBook 6560b HP EliteBook Notebook PC 8560p Notebook PC Windows Vista Basic 32 with Microsoft Office 2010 √ √ Starter Windows Vista Basic 32 with Microsoft Office 2010 √ √ Personal Windows Vista Basic 32 with Microsoft Office 2010 √...
  • Page 16 Category Description HP ProBook 6560b HP EliteBook Notebook PC 8560p Notebook PC Keyboard √ √ Bluetooth module √ √ Chapter 1 Product description Downloaded from LpManual.com Manuals...

  • Page 17: External Component Identification

    External component identification Display NOTE: Refer to the illustration that most closely matches your computer. Component Description Internal display switch Turns off the display or initiates Sleep if the display is closed while the power is on. NOTE: The display switch is not visible from the outside of the computer.
  • Page 18 On: The webcam is in use. Webcam (select models only) Records video and captures still photographs. To use the webcam, select Start > All Programs > HP > HP Webcam. Ambient light sensor When activated, the sensor automatically adjusts the display brightness based on the lighting conditions in your environment.

  • Page 19: Top

    Webcam (select models only) Records video and captures still photographs. To use the webcam, select Start > All Programs > HP > HP Webcam. *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.

  • Page 20: Lights

    Component Description Right pointing stick button (select models Can be used with the pointing stick and functions like the only) right button on an external mouse. Right TouchPad button Functions like the right button on an external mouse. Lights NOTE: Refer to the illustration that most closely matches your computer.
  • Page 21 On: The computer is on. ● Off: The computer is off or in Hibernation. NOTE: For more information, refer to “HP QuickWeb” in this guide and to the HP Quickweb software Help ● Mute light Amber: Computer sound is off. ●...

  • Page 22: Buttons And Fingerprint Reader

    Buttons and fingerprint reader NOTE: Refer to the illustration that most closely matches your computer. Component Description TouchPad on/off button Turns the TouchPad on and off. Chapter 2 External component identification Downloaded from LpManual.com Manuals...
  • Page 23 Web browser. NOTE: For more information, refer to “HP QuickWeb” in this guide and to the HP QuickWeb software Help. If your computer does not have HP QuickWeb software, the button does not perform any action or function.

  • Page 24: Keys

    Keys NOTE: Refer to the illustration that most closely matches your computer. Component Description Displays system information when pressed in combination with the key. Function keys Execute frequently used system functions when pressed in combination with the key. Chapter 2 External component identification Downloaded from LpManual.com Manuals...
  • Page 25 Component Description Executes frequently used system functions when pressed in combination with a function key, the num lk key, or the key. Start key Displays the Start menu. Menu key Displays the active program’s shortcut menu (same as right-click menu). Integrated numeric keypad When the keypad has been enabled, the keys can be used like an external numeric keypad.

  • Page 26: Front

    Front NOTE: Refer to the illustration that most closely matches your computer. Component Description Display release latch Opens the computer. ● Wireless light White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on.

  • Page 27: Left

    ● Hard drive light Blinking turquoise: The hard drive or optical drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Speakers (2) Produce SRS Premium sound (select models only). NOTE: To use the SRS Premium sound software, select Start >...
  • Page 28 Component Description eSATA/USB port Connects a high-performance eSATA component, such as an eSATA external hard drive, or connects an optional USB device. External monitor port Connects an external VGA monitor or projector. Smart Card reader slot (select models only) Supports optional Smart Cards. Component Description USB ports (2)

  • Page 29: Rear

    Rear NOTE: Refer to the illustration that most closely matches your computer. Component Description RJ-11 (modem) jack Connects a modem cable. Serial port Connects an optional device such as a serial modem, mouse, or printer. Power connector Connects an AC adapter. DisplayPort Connects an optional digital display device, such as a high-performance monitor or projector.

  • Page 30: Right

    Right NOTE: Refer to the illustration that most closely matches your computer. Component Description Audio-out (headphone) jack Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. NOTE: When a device is connected to the headphone jack, the computer speakers are disabled.

  • Page 31: Bottom

    Bottom NOTE: Refer to the illustration that most closely matches your computer. Bottom Downloaded from LpManual.com Manuals...
  • Page 32 Speakers (2) Produce sound. Bluetooth compartment Contains a Bluetooth device. Wireless and memory module Hold an HP Mobile Broadband Module, the memory compartments and hard drive bay modules, and the hard drive. NOTE: To prevent an unresponsive system, replace the...

  • Page 33: Illustrated Parts Catalog

    Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. ● Product name (1). This is the product name affixed to the front of the computer. ●...

  • Page 34: Computer Major Components

    Computer major components Chapter 3 Illustrated parts catalog Downloaded from LpManual.com Manuals...
  • Page 35 Keyboard (includes cable) NOTE: For a detailed list of available keyboards, see Sequential part number listing on page For use in HP ProBook 6560b models without a pointing stick 641180-xxx For use in HP ProBook 6560b models with a pointing stick 641179-xxx...
  • Page 36 646964-001 China For use in Russia and the People's Republic of China 653786-001 For use in HP EliteBook 8560p models: ● Discrete graphics, QM67 For use in all countries and regions except for Russia and the People's Republic of 646967-001...
  • Page 37 Make sure to remove the modem plug from the slot in the bottom cover if the repaired unit includes a modem. For use with HP ProBook 6560b computer models 644695-001 For use with HP EliteBook 8560p computer models 641182-001 (13) Battery, Li-ion 9-cell (100 WHr, 3.0 Ah)
  • Page 38 Item Description Spare part number Intel Wi-Fi Link 6300, 802.11a/b/g/n for use in Andorra, Antigua and Barbuda, Argentina, 572511-001 Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia and Herzegovina, Brazil, Brunei, Bulgaria, Canada, Cayman Islands, Chile, the People's Republic of China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory...
  • Page 39 Item Description Spare part number Broadcom 4313AGN 802.11a/b/g/draft-n WiFi Adapter for use in Afghanistan, Albania, 593836-001 Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,...
  • Page 40 Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe (17) WWAN modules HP hs2340 HSPA+ Mobile Broadband Module 632155-001 HP un2430 EV-DO/HSPA Mobile Broadband Module 634400-001 (18)
  • Page 41 Blu-ray ROM DVD±RW SuperMulti DL Drive 649655-001 ● DVD±RW and CD-RW SuperMulti DL Combo Drive 649654-001 ● DVD-ROM Drive 649653-001 For use in HP EliteBook 8560p models: ● Blu-ray BD-R/RE DVD±RW SuperMulti DL Drive 651044-001 ● Blu-ray ROM DVD±RW SuperMulti DL Drive 651043-001 ●...

  • Page 42: Display Components

    Display components Chapter 3 Illustrated parts catalog Downloaded from LpManual.com Manuals...
  • Page 43 Item Description Spare part number Display bezel For use with HP ProBook 6560b models with a webcam (bezel includes double-sided 641196-001 tape) For use with HP ProBook 6560b models without a webcam (bezel includes double-sided 641197-001 tape) For use with HP EliteBook 8560p models with a webcam...

  • Page 44: Plastics Kit

    Spare part number Display enclosure For use in HP ProBook 6560b models 641202-001 Included in Display Panel Support Kit, for use in HP ProBook 6560b models 657831-001 For use in HP EliteBook 8560p models 641201-001 Included in Display Panel Support Kit, for use in HP ProBook 8560p models...

  • Page 45: Cable Kit

    Cable Kit Item Description Spare part number Cable Kit: For use in HP ProBook 6560b models 646968-001 For use in HP EliteBook 8560p models 641188-001 WWAN antennas WLAN antennas Multiple-Input Multiple-Output (MIMO) antenna Power connector cable Bluetooth module cable RJ-11 jack cable Cable Kit Downloaded from LpManual.com Manuals...

  • Page 46: Mass Storage Devices

    649655-001 ● DVD±RW and CD-RW SuperMulti DL Combo Drive 649654-001 ● DVD-ROM Drive 649653-001 For use in HP EliteBook 8560p models: ● Blu-ray BD-R/RE DVD±RW SuperMulti DL Drive 651044-001 ● Blu-ray Disc ROM with SuperMulti DVD±R/RW DL Drive 651043-001 ●...

  • Page 47: Miscellaneous Parts

    For use in the United States 490371-001 Rubber Kit (includes rubber feet and display rubber covers) For use in HP ProBook 6560b models 646608-001 For use in HP EliteBook 8560p models 641192-001 Screw Kit Miscellaneous parts Downloaded from LpManual.com Manuals...

  • Page 48: Sequential Part Number Listing

    Description Spare part number For use in HP ProBook 6560b models 646972-001 For use in HP EliteBook 8560p models 641191-001 Sequential part number listing Spare part Description number 390632-001 Mouse, optical 434594-001 Mouse, USB, travel 455084-001 HP Basic Carrying Case...
  • Page 49 Spare part Description number 572511-001 Intel Wi-Fi Link 6300, 802.11a/b/g/n WLAN module for use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia and Herzegovina, Brazil, Brunei, Bulgaria, Canada, Cayman Islands, Chile, the People's Republic of China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy,...
  • Page 50 Spare part Description number 593836-001 Broadcom 4313AGN 802.11a/b/g/draft-n WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,...
  • Page 51 Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe 632155-001 HP hs2340 HSPA+ Mobile Broadband Module Sequential part number listing Downloaded from LpManual.com Manuals...
  • Page 52 638039-005 Intel Core i5 processor, 2410M, 2.3-GHz (turbo up to 2.9-GHz), 3-MB L3 cache (includes thermal grease) 641179-001 Keyboard with pointing stick for use in HP ProBook 6560b models in the United States (includes keyboard and pointing stick cables) 641179-031...
  • Page 53 Keyboard with pointing stick for use in HP ProBook 6560b models in Thailand (includes keyboard and pointing stick cables) 641179-291 Keyboard with pointing stick for use in HP ProBook 6560b models in Japan (includes keyboard and pointing stick cables) 641179-A41...
  • Page 54 Keyboard without pointing stick for use in HP ProBook 6560b models in the French Arabic region (includes keyboard cable) 641181-001 Keyboard with pointing stick for use in HP EliteBook 8560p models in the United States (includes keyboard and pointing stick cables) 641181-031...
  • Page 55 Keyboard with pointing stick for use in HP EliteBook 8560p models in France (includes keyboard and pointing stick cables) 641181-061 Keyboard with pointing stick for use in HP EliteBook 8560p models in Italy (includes keyboard and pointing stick cables) 641181-071...
  • Page 56 Keyboard with pointing stick for use in HP EliteBook 8560p models in Switzerland (includes keyboard and pointing stick cables) 641181-D61 Keyboard with pointing stick for use in HP EliteBook 8560p models in India (includes keyboard and pointing stick cables) 641181-DD1...
  • Page 57 (use in all countries and regions except for Russia and the People's Republic of China) 646966-001 System board for use in HP EliteBook 8560p computers with UMA graphics (use in all countries and regions except for Russia and the People's Republic of China)
  • Page 58 System board for use in HP ProBook 6560b computers with discrete graphics, QM67 boards, and WWAN (use in all countries and regions except for Russia and the People's Republic of China) 653788-001 System board for use in HP EliteBook 8560p computers with UMA graphics (use in Russia and the People's Republic of China) 653789-001...

  • Page 59: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 60: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 61: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

  • Page 62: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

  • Page 63: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 64: Component Replacement Procedures

    Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 95 screws and screw locks, in 15 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement.

  • Page 65: Computer Feet

    The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 646608-001 for HP ProBook 6560b models and 641192-001 for HP EliteBook 8560p models. There are 5 rubber feet that attach to the bottom cover in the locations illustrated below.

  • Page 66: Battery

    Battery Description Spare part number 9-cell, 100 WHr, 3.0 Ah Li-ion battery 631243-001 9-cell, 73 WHr, 2.2 Ah Li-ion battery 634089-001 6-cell, 62 WHr, 2.8 Ah Li-ion battery 628668-001 6-cell, 55 WHr, 2.8 Ah, long life Li-ion battery 628670-001 6-cell, 55 WHr, 2.5 Ah Li-ion battery 628666-001 3-cell, 31 WHr, 2.8 Ah Li-ion battery 628664-001...

  • Page 67: Display Assembly (Panel, Bezel, Webcam, Microphone)

    39.6-cm (15.6-in), HD anti-glare, LED, SVA, LVDS 646978-001 Display bezels For use in HP ProBook 6560b models with a webcam (bezel includes double-sided tape) 641196-001 For use in HP ProBook 6560b models without a webcam (bezel includes double-sided tape) 641197-001...
  • Page 68 Remove the display assembly: Position the computer right-side up with the front toward you. Open the computer as far as possible. To replace the display bezel, remove the two rubber screw covers (1) and the two Phillips PM2.5×5.0 screws (2) in the bottom corners of the display bezel. Flex the top (1) of the bezel, the inside edges of the left and right sides (2), and then the bottom (3) of the bezel until it disengages from the display enclosure.
  • Page 69 If it is necessary to replace the webcam module from the display enclosure, gently pull the webcam module away from the double-sided tape on the display enclosure (1), disconnect the webcam cable from the module (2), and then remove the webcam (3). If it is necessary to replace the display panel, remove the six Phillips PM2.5×5.0 screws (1) at the bottom and two Phillips PM2.5×5.0 screws (2) at the top that secure the panel to the display enclosure.
  • Page 70 Slide the display panel up and out of the hinges (3). Reverse this procedure to reassemble and install the display assembly. Chapter 4 Removal and replacement procedures Downloaded from LpManual.com Manuals...

  • Page 71: Sim

    NOTE: This section applies only to computer models with WWAN capability. NOTE: If there is a SIM inserted in the SIM slot, it must be removed before disassembling the computer. Be sure that the SIM is reinserted in the SIM slot after reassembling the computer. Before removing the SIM, follow these steps: Shut down the computer.

  • Page 72: Bottom Door

    Bottom door The bottom door is available in the Plastics Kit, spare part number 646971-001 for HP ProBook 6560b models and 641190-001 for HP EliteBook 8560p models. Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 73: Optical Drive

    649655-001 DVD±RW and CD-RW SuperMulti DL Combo Drive 649654-001 DVD-ROM Drive 649653-001 For use in HP EliteBook 8560p models: Blu-ray BD-R/RE DVD±RW SuperMulti DL Drive 651044-001 Blu-ray ROM DVD±RW SuperMulti DL Drive 651043-001 DVD±RW and CD-RW SuperMulti DL Combo Drive...
  • Page 74 Remove the optical drive (3) from the computer. If it is necessary to replace the optical drive bracket, position the optical drive with the rear toward you. Remove the three Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the optical drive.

  • Page 75: Upgrade Bay

    Upgrade bay Description Spare part number 500-GB, 7200-rpm hard drive 634919-001 Before removing a drive from the upgrade bay, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 76 Remove the drive assembly (3) from the computer. Reverse this procedure to install the drive into the upgrade bay. Chapter 4 Removal and replacement procedures Downloaded from LpManual.com Manuals...

  • Page 77: Hard Drive

    Hard drive NOTE: All hard drive spare part kits include a hard drive bracket and screws. Description Spare part number 750-GB, 7200-rpm hard drive 633252-001 500-GB, 7200-rpm hard drive, for use in either the hard drive bay or the upgrade drive bay 634919-001 320-GB, 7200-rpm hard drive 641672-001...
  • Page 78 Remove the hard drive (3) from the hard drive bay. If it is necessary to replace the hard drive bracket, remove the two Phillips PM3.0×5.0 hard drive bracket screws (1) from each side of the hard drive (4 total screws). Lift the bracket (2) straight up to remove it from the hard drive.

  • Page 79: Rtc Battery

    RTC battery Description Spare part number RTC battery 641200-001 Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 80: Memory Modules

    Failure to update the computer to the latest BIOS prior to installing new memory may result in various system problems. To update BIOS: Navigate to www.hp.com. Click Support & Drivers > click Drivers & Software. In the Enter a product name/number box, type the computer model information, and then click Search.
  • Page 81 Remove the memory module (2) by pulling the module away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot. NOTE: The computer uses two memory slots. The top slot houses the expansion memory module and is shown in the first image below.

  • Page 82: Wwan Module

    WWAN module CAUTION: The WWAN module and the WLAN module are not interchangeable. Description Spare part number HP hs2340 HSPA+ Mobile Broadband Module 632155-001 HP un2430 EV-DO/HSPA Mobile Broadband Module 634400-001 Before removing the WWAN module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 83 Remove the WWAN module (3) by pulling the module away from the slot at an angle. NOTE: WWAN modules are designed with a notch (4) to prevent incorrect insertion. Figure 4-1 Removing the WWAN module NOTE: If the WWAN antennas are not connected to the terminals on the WWAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration.

  • Page 84: Wlan Module

    WLAN module CAUTION: The WLAN module and the WWAN module are not interchangeable. Description Spare part number Intel Wi-Fi Link 6300, 802.11a/b/g/n WLAN module for use in Andorra, Antigua and Barbuda, 572511-001 Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia and Herzegovina, Brazil, Brunei, Bulgaria, Canada, Cayman Islands, Chile, the People's Republic of China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French...
  • Page 85 Description Spare part number Broadcom 4313AGN 802.11a/b/g/draft-n WiFi Adapter for use in Afghanistan, Albania, Algeria, 593836-001 Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East...
  • Page 86 Description Spare part number Atheros HB112AGN 802.11a/b/g/n 3x3 WiFi Adapter for use in Afghanistan, Albania, Algeria, 630435-001 Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East...
  • Page 87 Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. Remove the battery (see Battery on page 58). Remove the bottom door (see Bottom door on page 64).
  • Page 88 Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion. NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration.

  • Page 89: Bluetooth Module

    Bluetooth module NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 646968-001 for use in 6560b models and 641188-001 for use in 8560p models. See Cable Kit on page 37 for more Cable Kit spare part number information.
  • Page 90 Lift the module straight up out of the computer (1), and then disconnect the cable (2) from the module. Remove the module from the computer. Reverse this procedure to install the Bluetooth module. Chapter 4 Removal and replacement procedures Downloaded from LpManual.com Manuals...

  • Page 91: Modem Module

    Modem module NOTE: The modem module spare part kit does not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 646968-001 for use in 6560b models, 641188-001 for use in 8560p models. See Cable Kit on page 37 for more Cable Kit spare part number information.
  • Page 92 Disconnect the modem module cable (3) from the modem module. Reverse this procedure to install the modem module. Chapter 4 Removal and replacement procedures Downloaded from LpManual.com Manuals...

  • Page 93: Fan

    Description Spare part number 641183-001 Before removing the fan, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 94: Heat Sink

    NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-in) clearance on the left side of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements.
  • Page 95 Pull the heat sink away from the side of the computer to remove it (3). If removing the UMA heat sink, in the order indicated, loosen the captive Phillips screws (1) that secure the heat sink to the system board. Lift the heat sink up at an angle (2).
  • Page 96 Pull the heat sink away from the side of the computer to remove it (3). NOTE: For discrete models, thoroughly clean thermal material from the surfaces of the system board components (1)(3)(5), the heat sink (2)(4)(6) each time you remove the heat sink. All heat sink and processor spare part kits include thermal material.
  • Page 97 NOTE: For UMA models, thoroughly clean thermal material from the surfaces of the system board (1)(3) and heat sink (2)(4) each time you remove the heat sink. All heat sink and processor spare part kits include thermal material. In the following illustration, the location denoted by callout (2) on the heat sink uses thermal grease. The location denoted by callout (4) on the heat sink uses a PCH thermal pad.

  • Page 98: Processor

    Processor NOTE: All processor spare part kits include replacement thermal material, including thermal grease and pads. Description Spare part number Intel Core i7 processors, Quad Core 2720QM, 2.2-GHz (turbo up to 3.3-GHz) processor with 6-MB L3 cache (includes thermal grease) 631254-005 2630QM, 2.0-GHz (turbo up to 2.9-GHz) processor with 6-MB L3 cache (includes thermal grease) 635501-005...
  • Page 99 Lift the processor (2) straight up and remove it. NOTE: The gold triangle (3) on the processor must be aligned with the triangle (4) embossed on the processor slot when you install the processor. Reverse this procedure to install the processor. Component replacement procedures Downloaded from LpManual.com Manuals...

  • Page 100: Keyboard

    Keyboard NOTE: For a detailed list of available keyboards, see Sequential part number listing on page Description Spare part number Keyboard for use in model 6560b without a pointing stick 641180-xxx Keyboard for use in model 6560b with a pointing stick 641179-xxx Keyboard for use in model 8560p 641181-xxx...
  • Page 101 Using a screwdriver or similar too, press in the gap in the left side of the battery bay to disengage the keyboard. Position the computer right-side up with the front toward you. Open the computer as far as possible. Lift and rotate the keyboard upward to gain access to the cables. Lift the keyboard connector latch (1), and then disconnect the keyboard cable from the system board (2).

  • Page 102: Bottom Cover

    Make sure to remove the modem plug from the slot in the bottom cover if the repaired unit includes a modem. Description Spare part number Bottom cover For use with HP ProBook 6560b models: 644695-001 For use with HP ProBook 8560b models: 641182-001 Top cover for use in 6560b models:...
  • Page 103 Before removing the bottom cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.
  • Page 104 Remove the following covers and screws that secure the bottom cover to the computer: (1) 2 small rubber screw covers (2) 1 large rubber screw cover (3) 6 Torx PM2.5×6.0 screws (4) 4 Phillips PM2.5×3.0 screws from the battery bay Remove the following screws that secure the bottom cover to the computer: (1): 2 Phillips PM2.0×4.0 screws from the hard drive bay (2): 3 Phillips PM2.0×3.0 screws from the optical drive bay...
  • Page 105 Remove the 4 Torx PM2.5×6.0 screws from the rear of the computer. Component replacement procedures Downloaded from LpManual.com Manuals...
  • Page 106 Remove the wireless cables from their routing path on the bottom cover (1), and disconnect the speaker cable from the system board (2). Press the tab in the battery bay (1) to disengage the bottom cover. Remove the bottom cover from the computer (2). Reverse this procedure to install the bottom cover.

  • Page 107: Speaker Assembly

    NOTE: When replacing the bottom cover, make sure to remove the modem plug from the slot in the bottom cover if the repaired unit includes a modem. Speaker assembly Description Spare part number Speaker assembly 641186-001 Before removing the speaker assembly, follow these steps: Shut down the computer.
  • Page 108 Remove the speaker assembly (2) from the bottom cover. Reverse this procedure to install the speaker assembly. 100 Chapter 4 Removal and replacement procedures Downloaded from LpManual.com Manuals...

  • Page 109: Rj-11 Jack Cable

    RJ-11 jack cable NOTE: The RJ-11 jack cable is included in the Cable Kit, spare part number 646968-001 for use in 6560b models, 641188-001 for use in 8560p models. Before removing the RJ-11 jack cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 110 Remove the RJ-11 jack cable from the clips and routing channel (2) built into the bottom cover. Remove the RJ-11 jack cable from the bottom cover. Reverse this procedure to install the RJ-11 jack cable. 102 Chapter 4 Removal and replacement procedures Downloaded from LpManual.com Manuals...

  • Page 111: Function Board

    Function board Description Spare part number Function board 641187-001 Before removing the function board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 112 Remove the three Phillips PM2.5×5.0 screws (2) that secure the board to the computer, and then slide the board away from the side and lift it out of the computer (3). Reverse this procedure to install the function board. 104 Chapter 4 Removal and replacement procedures Downloaded from LpManual.com Manuals...

  • Page 113: Usb Board

    USB board Description Spare part number USB 2.0 board for use only in 6560b models (includes Mylar) 641184-001 USB 3.0 board for use only in 8560p models (includes Mylar) 641185-001 Before removing the USB board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 114: System Board

    All system board spare part kits include replacement thermal material. Description Spare part number System board for use in HP ProBook 6560b computers with discrete graphics: HM65 with WWAN ● For use in all countries and regions except for Russia and the People's Republic of China 646963-001 ●...
  • Page 115 ● For use in Russia and the People's Republic of China 653786-001 System board for use in HP EliteBook 8560p computers: Discrete graphics, QM67 ● For use in all countries and regions except for Russia and the People's Republic of China 646967-001 ●...
  • Page 116 ● Modem module (see Modem module on page ● Processor (see Processor on page Remove the system board: Position the computer right-side up, with the front toward you. Lift the Touchpad connector latch (1) and disconnect the Touchpad cable (2). Lift the fingerprint reader connector latch (3) and disconnect the fingerprint reader cable (4).
  • Page 117 Disconnect the display cable from the system board (2). Remove the four Phillips PM2.5×5.0 screws that secure the system board to the bottom cover. Component replacement procedures 109 Downloaded from LpManual.com Manuals...
  • Page 118 Lift the system board up at an angle (1), and then lift the system board up and out of the computer (2). Remove the system board from the chassis. Reverse this procedure to install the system board. 110 Chapter 4 Removal and replacement procedures Downloaded from LpManual.com Manuals...

  • Page 119: Display Assembly And Components (Whole Hinge-Up, Cable, Antennas, Hinges, Enclosure)

    Display components on page Description Spare part number Display bezel For use with HP ProBook 6560b models with a webcam (bezel includes double-sided tape) 641196-001 For use with HP ProBook 6560b models without a webcam (bezel includes double-sided tape) 641197-001...
  • Page 120 Spare part number For use in HP EliteBook 8560p models 641201-001 Included in Display Panel Support Kit, for use in HP ProBook 8560p models 657829-001 Display Panel Support Kit (includes WLAN antennas, WWAN antennas, and display enclosure) For use in HP ProBook 6560b models...
  • Page 121 For reassembly, note the routing path of the wireless antennas (2) and the display cable (3). Lift the display assembly straight up and remove it. CAUTION: When installing the display assembly, be sure that the wireless antenna cables are routed and arranged properly. Failure to properly route the antennas can result in degradation of the computer's WLAN and WWAN performance.
  • Page 122 Remove the display bezel (4). Display bezels are available using the following spare part numbers: 641196-001 for use in HP ProBook 6560b models with a webcam (bezel includes double-sided tape) 641197-001 for use in HP ProBook 6560b models without a webcam (bezel includes double-...
  • Page 123 Disconnect the display panel cable from the back of the display panel by lifting the tape over the connector (1), and then disconnecting the cable from the panel (2). The display cable is available using spare part numbers: 646969-001: HP ProBook 6560b HD models 646970-001: HP ProBook 6560b HD+ models 641194-001: HP ProBook 8560p HD models...
  • Page 124 Remove the display hinges (2). Display hinges are available using spare part number 647677-001 for HP ProBook 6560b models and 641193-001 for HP EliteBook 8560p models. If you need to remove the hinge covers from the display hinges, remove the screws that secure the hinge covers (1), and then pull the hinges toward one another (2) to remove them.
  • Page 125 Lift the antennas (2) and cables (3) straight up out of the display enclosure. CAUTION: When installing the display assembly, be sure that the wireless antenna cables are routed and arranged properly. Failure to properly route the antennas can result in degradation of the computer's WLAN performance.
  • Page 126 When replacing the display panel, use the following image to determine the correct locations to insert the hinges into the display enclosure. Use the following image as a reference for display cable and antenna installation: (1) Wireless antennas (2) Wireless antennas (3) Display cable (4) Webcam cable 118 Chapter 4 Removal and replacement procedures...
  • Page 127 On model 6560b, 10 pieces of double-sided tape are mounted on the inside of the bezel. Note tape locations according to the following image. Component replacement procedures 119 Downloaded from LpManual.com Manuals...

  • Page 128: Computer Setup (Bios) And System Diagnostics

    Computer Setup (BIOS) and System Diagnostics Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.

  • Page 129: Restoring Factory Settings In Computer Setup

    To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes: Click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the tab key and the arrow keys to select File >...

  • Page 130: Updating The Bios

    Updated versions of the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 131: Using System Diagnostics

    Battery test—This test analyzes the condition of the battery. If the battery fails the test, contact HP Customer Support to report the issue and purchase a replacement battery. You can also view system information and error logs in the System Diagnostics window.

  • Page 132: Specifications

    Specifications Computer specifications Metric U.S. Dimensions Length 25.2 cm 9.9 in Width 37.4 cm 14.7 in Height (front to rear) 3.4 to 3.6 cm 1.35 to 1.43 in Weight (equipped with UMA graphics, optical drive, 1 2.57 kg 5.66 lbs SODIMM, hard drive, WLAN module, 3 cell battery) Input power Operating voltage...

  • Page 133: 39.6-Cm (15.6-In), Hd Display Specifications

    Metric U.S. Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 39.6-cm (15.6-in), HD display specifications Metric U.S.

  • Page 134: Cm (15.6-In), Hd+ Display Specifications

    39.6-cm (15.6-in), HD+ display specifications Metric U.S. Dimensions Height 20.9 cm 8.25 in Width 35.9 cm 14.15 in Diagonal 39.6 cm 15.6 in Surface treatment Anti-glare Contrast ratio 300:1 (typical) Refresh rate 60 Hz Brightness 200 nits (typical) Pixel resolution Pitch 0.2151 mm Format...

  • Page 135: Hard Drive Specifications

    Hard drive specifications 750-GB* 500-GB* 320-GB* 250-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 115 g 101 g 101 g 101 g Interface type SATA SATA SATA SATA Transfer rate 100 MB/sec...

  • Page 136: Blu-Ray Bd-R/Re + Dvdsm Dl Drive

    Blu-ray BD-R/RE + DVDSM DL Drive Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-R, CD-RW, DVD+R, DVD+R(9), CD-ROM, CD-ROM XA, MIXED MODE DVD+RW, DVD-R, DVD-R(9), DVD-RW, CD, CD-I, CD-I Bridge (Photo-CD, DVD-RAM, BD-R, BD-RE Video CD), Multisession CD (Photo- CD, CD-EXTRA, Portfolio, CD-R, CD- RW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18),...

  • Page 137: Dvd±Rw And Cd-Rw Supermulti Dl Combo Drive Specifications

    DVD±RW and CD-RW SuperMulti DL Combo Drive specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD- CD-R and CD-RW ROM, CD-ROM XA, MIXED MODE CD, CD-I, DVD+R, DVD+RW, DVD-R, DVD- CD-I Bridge (Photo-CD, Video CD), RW, DVD-RAM Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD- ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD- R, DVD-RW, DVD+R, DVD+RW, DVD-RAM...

  • Page 138: Blu-Ray Disc Rom With Supermulti Dvd±R/Rw Dl Drive

    Blu-ray Disc ROM with SuperMulti DVD±R/RW DL Drive Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CDTEXT, CD-R and CD-RW DVD+R, DVD+R(9), CD-ROM, CD-ROM XA, DVD+RW, DVD-R, DVD-R(9),DVD-RW, MIXED MODE CD, CD-I, CD-I Bridge DVD-RAM (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVDROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R,...

  • Page 139: Dvd-Rom Drive Specifications

    DVD-ROM Drive specifications Applicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18, CD-ROM (Mode 1 and 2), CD Digital Audio, CD-XA ready (Mode 2, Form 1 and Form 2), CD-I (Mode 2, Form 1 and Form 2), CD-R, CD-RW, Photo CD (single and multisession), CD-Bridge Center hole diameter 1.5 cm (0.59 in) Disc diameter...

  • Page 140: Specification Information In Device Manager

    Specification information in Device Manager Device Manager allows you to view and control the hardware attached to the computer, as well as provides hardware specification information. You can also add hardware or modify device configurations using Device Manager. NOTE: Windows 7 and Windows Vista include the User Account Control feature to improve the security of your computer.

  • Page 141: Backup And Recovery

    Recovering information using recovery tools NOTE: For detailed instructions, perform a search for these topics in Help and Support. In case of system instability, HP recommends that you print the recovery procedures and save them for later use. NOTE: Windows includes the User Account Control feature to improve the security of your computer.

  • Page 142: Performing A System Recovery

    new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. The system repair discs (select models only) are used to start up (boot) the computer and repair the operating system in case of system instability or failure. Your initial and subsequent backups allow you to restore your data and settings if a failure occurs.

  • Page 143: Using The Windows Recovery Tools

    Recovery disc (both purchased separately). For additional information, refer to Using a Windows 7 operating system DVD (purchased separately) on page 136. If the Windows partition and the HP Recovery partition are listed, restart the computer, and then press before the Windows operating system loads. Select Startup Repair.

  • Page 144: Using A Windows 7 Operating System Dvd (Purchased Separately)

    Follow the on-screen instructions. Using a Windows 7 operating system DVD (purchased separately) To order a Windows 7 operating system DVD, go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. You can also order the DVD by calling technical support.

  • Page 145: Windows Vista

    NOTE: For detailed instructions, perform a search for these topics in Help and Support. NOTE: In case of system instability, HP recommends that you print the recovery procedures and save them for later use. NOTE: Windows® includes the User Account Control feature to improve the security of your computer.

  • Page 146: Performing A Recovery

    If possible, back up all personal files. If possible, check for the presence of the Windows partition and the HP Recovery partition. To find the partitions, select Start > Computer.

  • Page 147: Using F11 Recovery Tools

    Recovery discs have been included for computers that do not have a partition. Use these discs to recover your operating system and software. To check for the presence of a recovery partition, select Start > Computer. If the partition is present, an HP Recovery drive is listed in the Hard Disk Drives section of the window.
  • Page 148 NOTE: This process takes several minutes. If possible, back up all personal files. Restart the computer, and then insert the Windows Vista operating system DVD into the optical drive before the Windows operating system loads. When prompted, press any keyboard key. Follow the on-screen instructions.

  • Page 149: Power Cord Set Requirements

    Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 150: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI The Netherlands KEMA Norway NEMKO The People's Republic of China South Korea Sweden SEMKO Switzerland Taiwan...

  • Page 151: Recycling

    NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org.
  • Page 152 Perform the following steps to disassemble the display assembly: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
  • Page 153 Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Position the display panel assembly upside-down. Remove all screws that secure the display panel frame to the display panel.
  • Page 154 Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Position the display panel right-side up.
  • Page 155 Remove the backlight cables (1) from the clip (2) in the display panel. Position the display panel upside-down. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Remove the backlight frame from the display panel.
  • Page 156 Remove the backlight from the backlight frame. Disconnect the display panel cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel.

  • Page 157: Index

    Index Symbols/Numerics Bluetooth compartment, components 1394 port, identifying 19, 20 identifying 24 bottom 23 Bluetooth module display 9 removal 81 front 18 AC adapter, spare part numbers spare part number 29, 40, 81 left side 19 39, 42 bottom cover rear 21 accessory battery connector, removal 94...
  • Page 158 10 removal 116 ExpressCard slot 19, 20 wireless 13, 18 spare part number 50 ExpressCard slot insert, HP QuickWeb light 13 illustrated 36 mass storage devices, spare part external media cards, product numbers 38 description 4 integrated numeric keypad,...
  • Page 159 modem module power requirements, product RTC battery product description 3 description 5 removal 71 removal 83 processor spare part number 32, 48, 71 spare part number 29, 42, 83 product description 1 Rubber Kit, spare part number 49 mute light, identifying 13 removal 90 spare part numbers 28, 90 Screw Kit, spare part number 39,...
  • Page 160 system repair disc 133 wireless, identifying 24 system restore points 133 wireless, product description 3 WLAN antennas identifying 9, 10 thermal material, replacement illustrated 37 88, 89 spare part number 35, 111 tools required 51 WLAN module top cover, spare part numbers removal 76 27, 49 spare part numbers 29, 41, 76...

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Probook 6560b

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