Related Manuals for HP 8 G21411
Summary of Contents for HP 8 G21411
- Page 1 HP 8 G21411 Tablet Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
- Page 2 By installing, copying, downloading, or otherwise using any software product preinstalled on this tablet, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole...
- Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
- Page 4 Safety warning notice...
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Page 5: Table Of Contents
Table of contents 1 Product description ............................1 2 External component identification ........................3 3 Illustrated parts catalog ............................. 4 Locating tablet serial number, product name, product number, and part number ........ 4 Tablet major components ........................5 Miscellaneous parts ..........................6 Sequential part number listing ...................... - Page 6 8 Power cord set requirements .......................... 25 Requirements for all countries ......................25 Requirements for specific countries and regions ................25 9 Recycling ................................ 27 Index ................................... 28...
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Page 7: Product Description
Product description Category Description Product Name HP 8 G21411 Tablet Processor AllWinner® A33 ARM cortex-A7 1.20-GHz quad core processor Panel 7.85-in, (1024×768), 5-point IPS capacitive TouchScreen display panel Graphics Mail400 MP2 Memory Supports 1.0-GB DDR3 system memory Mass storage Supports a 16.0-GB Nand solid-state drive... - Page 8 Category Description Supports a 5-V, 2-A AC adapter with DC plug and localized cable plug support Operating system Preinstalled: Android 4.4.2 Serviceability End user replaceable part: AC adapter and USB extension cable Chapter 1 Product description...
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Page 9: External Component Identification
External component identification Item Component Item Component Micro SD Card Reader slot Front-facing webcam Microphone Power button Micro USB 2.0 port Volume control buttons (2) Audio-out (headphone)/Audio-in Speakers (2) (microphone) jack Rear-facing webcam... -
Page 10: Illustrated Parts Catalog
Illustrated parts catalog Locating tablet serial number, product name, product number, and part number The tablet serial number (1), product name (2), product number (3), and part number (4) are located on the back cover. This information is needed when travelling internationally or contacting customer support. -
Page 11: Tablet Major Components
Tablet major components Item Component Spare part number Back cover (includes wireless antenna cable and transceiver) 785173-001 0.3-MP, fixed-focus, front-facing webcam (includes cable) 785181-001 2.0-MP, fixed-focus, rear-facing webcam (includes cable) 773139-001 Speaker Kit (includes top and bottom speakers and cables) 785179-001 Microphone (included with system board, spare part number 785180-001) Wireless antenna cable and transceiver (included with back cover, spare part number 785173-001) -
Page 12: Miscellaneous Parts
For use only in the United Kingdom and Singapore 747780-001 HP 8 G21411 Tablet equipped with a 7.85-in, 1024×768, IPS, 5-point capacitive, TouchScreen display panel assembly, an AllWinner A33 ARM cortex-A7 1.20-GHz quad core processor, graphics subsystem with UMA memory, 1.0-GB DDR3 system memory, and a 16-GB Nand hard drive, and a 3.7-V, 3950-mAh, LI battery... - Page 13 Back cover (includes wireless antenna cable and transceiver) 785174-001 HP 8 G21411 Tablet equipped with a 7.85-in, 1024×768, IPS, 5-point capacitive, TouchScreen display panel assembly, an AllWinner A33 ARM cortex-A7 1.20-GHz quad core processor, graphics subsystem with UMA memory, 1.0-GB DDR3 system memory, and a 16-GB Nand hard drive, and a 3.7-V, 3950-mAh, LI battery for use only in North America...
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Page 14: Removal And Replacement Preliminary Requirements
Removal and replacement preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: Magnetic screw driver ● Phillips P0 screw driver ● Plastic case utility tool ● Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures. -
Page 15: Grounding Guidelines
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. -
Page 16: Packaging And Transporting Guidelines
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or ● packaging. Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ●... - Page 17 Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible ● straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.
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Page 18: Removal And Replacement Procedures
Removal and replacement procedures Tablet component replacement procedures CAUTION: Tablet components described in this chapter should only be accessed by an authorized service provider. Accessing these parts can damage the tablet and void the warranty. This chapter provides removal and replacement procedures for authorized service provider only parts. - Page 19 Remove the four Torx5 TM1.3×4.0 screws that secure the back cover to the display panel assembly. CAUTION: When inserting the plastic tool into the tablet as described in Step 3, make sure not to insert the tool into the power button area. Failure to follow this caution can result in damage to the tablet.
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Page 20: Battery
WARNING! To reduce potential safety issues, use only the battery provided with the tablet, a replacement battery provided by HP, or a compatible battery purchased from HP. CAUTION: Removing a battery that is the sole power source for the tablet can cause loss of information. -
Page 21: Power/Volume Button Board
Detach the battery (2) from the display panel assembly. (The battery is attached to the display panel assembly with double-sided adhesive.) Remove the battery. Reverse this procedure to install the battery. Power/volume button board Description Spare part number Power/volume button board (includes cable) 785175-001 Before removing the power/volume button board, follow these steps: Turn off the tablet. -
Page 22: Front-Facing Webcam
Detach the power/volume button board (2) from the display panel assembly. (The power/volume button board is attached to the display panel assembly with double-sided adhesive.) Remove the power/volume button board and cable. Reverse this procedure to install the power/volume button board. Front-facing webcam Description Spare part number... - Page 23 Detach the front-facing webcam (2) from the display panel assembly. (The front-facing webcam is attached to the display panel assembly with double-sided adhesive.) Remove the front-facing webcam and cable. Reverse this procedure to install the front-facing webcam. Front-facing webcam...
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Page 24: Rear-Facing Webcam
Rear-facing webcam Description Spare part number 2.0-MP, fixed-focus, rear-facing webcam (includes cable) 773139-001 Before removing the rear-facing webcam, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. -
Page 25: Speakers
Speakers Description Spare part number Speaker Kit (includes top and bottom speakers and cables) 785179-001 Before removing the speakers, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. -
Page 26: System Board
Detach the speakers (3) from the display panel assembly. (The speakers are attached to the display panel assembly with double-sided adhesive.) Remove the speakers and cables. Reverse this procedure to install the speakers. System board Description Spare part number System board (equipped with an AllWinner A33 ARM cortex-A7 1.20-GHz quad core processor, 785180-001 graphics subsystem with UMA memory, 1.0-GB DDR3 system memory, and a 16-GB Nand hard drive) - Page 27 Disconnect the following cables from the system board: (1) TouchScreen ZIF connector and cable (2) Controller ZIF connector and cable (3) Speaker cables (must be unsoldered, see Speakers on page (4) Power/button board ZIF connector and cable (5) Front-facing webcam cable (7) Rear-facing webcam cable Remove the three Phillips PM1.5×2.5 screws (1) that secure the system board to the display panel assembly.
- Page 28 Remove the system board (3). Reverse this procedure to install the system board. Chapter 5 Removal and replacement procedures...
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Page 29: Specifications
The tablet operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100—240 V, 50/60 Hz. NOTE: The tablet can operate on DC power using an industry-standard micro-A or micro-B USB cable. The HP 5V 2A adapter included with your tablet is recommended for charging the tablet. Temperature Operating 5°C to 35°C... -
Page 30: Backing Up And Recovering Your Data
Go to the QQ App store to download the latest versions of HP and third-party apps and widgets. The QQ App store displays the number of existing applications that you can update. If you want to update the operating system manually, go to http://www.hp.com/... -
Page 31: Power Cord Set Requirements
Power cord set requirements The wide-range input feature of the tablet permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the tablet meets the requirements for use in the country or region where the equipment is purchased. - Page 32 Country/region Accredited agency Applicable note number Sweden CEMKO Switzerland Taiwan BSMI The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
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Page 33: Recycling
Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle. -
Page 34: Index
Index power requirements, product AC adapter, spare part numbers graphics, product description 1 description 1 6, 7 grounding guidelines 9 power/volume button board audio, product description 1 guidelines removal 15 audio-in jack 3 equipment 11 spare part number 6, 7, 15 audio-out jack 3 grounding 9 processor, product description 1... - Page 35 removal 19 spare part number 5, 7, 19 system board removal 20 spare part number 5, 7, 20 tablet major components 5 spare part numbers 6, 7 specifications 23 tools required 8 top cover, spare part number 7 transporting guidelines 10 USB 2.0 port 3 USB extension cable, spare part number 6, 7...