To confirm the Call Log History
6-Line Display PT
While the display is in incoming call queue monitoring mode
JAN.31
08:13AM
601:Sales Section
Waiting Calls Now:
Max. Waiting Time:
EXIT
LOG
Press "LOG".
To clear Call Log History
6-Line Display PT
While the Call Log History is displayed
Since
JAN.29
Total Calls
Overflow Calls
Lost Calls
Average Waiting
EXIT
Press "CLEAR".
•
If the accumulated data exceeds the maximum number that can be displayed (99999),
"****" is shown on the display. To reinitialize the display, clear the Call Log History.
•
For information about other supervisory features, refer to "1.3.42 ICD Group
Features—Supervisory".
1.3.38 ICD Group Features—Incoming Call Queue Monitor
An extension assigned as a supervisor (supervisor extension) can monitor the status of
waiting calls to be answered in the queue for an incoming call distribution (ICD) group.
Document Version 2014-08
FRI
Total Calls
Overflow Calls
00006
Lost Calls
02'18
Average Waiting
SPRVS
09:10AM
:
00996
:
00131
:
00039
:
01'06
CLEAR
1.3.38 ICD Group Features—Incoming Call Queue Monitor
Since
JAN.29
09:10AM
:
00996
:
00131
:
00039
:
01'06
EXIT
CLEAR
Confirm the Call Log History.
Operating Manual
111