Panasonic KX-TGP500 Quick Start Manual
Ip cordless phone system; cordless handset
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Also See for KX-TGP500:
- Administrator's manual (284 pages) ,
- User manual (68 pages) ,
- Quick user manual (22 pages)
Related Manuals for Panasonic KX-TGP500
Summary of Contents for Panasonic KX-TGP500
- Page 1 DOT (Digital Office Technology) ™ PANASONIC KX-TGP500 IP Cordless Phone System KX-TPA50 Cordless Handset QUICK START GUIDE...
- Page 2 LET’S GET THIS SHOW ON THE ROAD This guide will help you get connected as quickly and as easily as possible. It’ll guide you through setup and run through all the extra features that are included. MENTORING Your first hour is on us. After installation, we can schedule a one hour over the phone mentoring session at your convenience at no additional cost.
- Page 3 WHAT’S INSIDE Let’s get started Getting connected Using your Phonebook Using your MessageBank Basic Call Features Problem Solving...
- Page 4 LET’S GET STARTED Your package contains the following: • Panasonic KX-TGP500 Base Unit • Panasonic KX-TPA50 Cordless Phone • This Quick Start Guide • Batteries • X2 AC Adapters • Manufacturer Warranty Card...
- Page 5 HANDSET ICONS Anonymous Call Battery Level Block Anonymous Call Blocked Call Call Forward Do Not Disturb Scroll Down Scroll Up Phone Number in Use Initial Settings Intercom IP Services Line Status Line Available Line in Use Line Number New Voice Mail In Range Out of Range Phonebook...
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Page 6: Status Indicators
YOUR BASE UNIT STATUS INDICATORS Solid Green Line is registered Flashing Green Waiting to pair phones Connected to network, but not Solid Amber registered Flashing Amber Waiting device authentication Cycle Red / Amber / Green Restarting No network connection FUNCTIONS OF THE BASE UNIT Press and hold button for 4 seconds Initiate pairing of before proceeding to pair cordless... -
Page 7: Cordless Phone
YOUR CORDLESS PHONE... - Page 8 GETTING CONNECTED If you are only setting up an additional handset, skip steps 1 and 3. 1. Set up Base Unit • Connect the Ethernet cable (included) to your base unit and to the Ethernet port located on the back of your DOT router. •...
- Page 9 2. Set up Cordless Phone • Connect the AC adapter to the charger and power socket. • Insert the batteries (included) into the back of the cordless phone. Please note: Use only Ni-MH batteries AAA (R03) size. Do not use Alkaline / Manganese / Ni-Cd batteries.
- Page 10 3. Activate your DOT Service • Select Menu > IP Service > Call Features > Settings > Authentication • Select ID and enter details, then select Save. You will hear a 2 second beep if successfully saved. • To type, use the keypad. Select ABC to toggle between letters and numbered keypad.
- Page 11 4. Pair a phone to the base unit • Select MENU, followed by #. • Press and hold the ALL button located on the side of the Base Unit for at least 4 seconds, until the status indicator flashes red. •...
- Page 12 Each handset can be assigned a unique name / number that will be displayed on the screen. Identifying your cordless phones will enable you to easily transfer calls internally (between phones connected to the same Base Unit). 5. Add a name / number to each cordless phone •...
- Page 13 Each phone registered to the Base Unit will be connected to all the phone numbers. Press the LINE button on each phone to display all the phone numbers accessible for each cordless phone. 6. Set up phones to start making calls Assign / Un-assign an incoming call number to a phone: •...
- Page 14 USING YOUR PHONEBOOK Save a contact or number to the Phonebook • Select MENU > Phonebook > Add. • Using the keypad, enter the contact name and select OK. • Enter the phone number and select OK. • Select SAVE to complete, then select OFF to return to the home screen. Save a number / edit a contact from Missed Calls list •...
- Page 15 Export the Microsoft Outlook address book data • In Microsoft Outlook, select File > Import and Export. • Select Export to a file > Next. • Select Tab Separated Values (Windows) > Next. • Select Contacts > Next. • Select Browse. •...
- Page 16 • Select All Files to browse the file types > Select the exported Phonebook data file > Select Open. • On the Text Import Wizard – Step 1 of 3: Select Next.
- Page 17 • On the Text Import Wizard – Step 2 of 3: Under ‘Delimiters’, Select Tab > Select Next. • On the Text Import Wizard – Step 3 of 3: Select all columns in Data preview > Under Column data format, Select Text > Select Finish. The TSV file will be opened.
- Page 18 • Click Office Button > Save As. • Save the file as Unicode Text. • A message warning you about file compatibility will be displayed > Select Yes. Now you are ready to import the contact list to the phone.
- Page 19 Import the contact list to each phone • On the phone, select MENU > IP Service. • Select Network Settings > Embedded Web. • Select On. There will be a long beep and you will be returned to the previous Menu. •...
- Page 20 • Select Telephone (this is the tab at the top of the page). • Select Import Phonebook (this is the tab on the left column of the page). • Select the Phone Name / Number for the handset you would like to import the phonebook to.
- Page 21 • Select Browse and locate the phonebook file (created in step 17). This will be a *.txt file type. • Select Import. The phone selected for the phonebook import will display the message “Receiving”. When completed, the phone will beep. •...
- Page 22 USING YOUR MESSAGEBANK Set up MessageBank • Dial 101. • Follow the prompts to set up your MessageBank greetings, etc. Listen to your Messages • Dial 101 or Select MENU > Select New Voice Mail > Select message you wish to listen to.
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Page 23: Basic Call Features
BASIC CALL FEATURES View Call History To view Outgoing Calls / Redial List: • Press REDIAL. • Scroll to search contact / phone number. To view Missed Call List: • Select CID. • Scroll to search contact / phone number. - Page 24 Placing a Call From the keypad: • On the idle screen, enter the phone number using the keypad. • Press Talk to place the call. • Press Talk to place the call. • Enter the phone number using the keypad. From Phonebook: •...
- Page 25 Redial • Press REDIAL to view Call History (last 10 dialled numbers are stored). • Scroll to the number. • Press Talk to place the call. Call Hold / Resume • To place an active call on hold, select HOLD. •...
- Page 26 Call Forward There are 3 Call forwarding options which can be set from your phone: Call Forward Always / No Answer / Busy Call Forward – Always: • To activate – dial *72 You will be prompted to enter the phone number to which calls will be forwarded always.
- Page 27 Internal Call Transfer – Blind & Supervised Internal Call Transfer: Allows you to transfer a call to other Panasonic cordless phones connected to the same Base Unit (including phones sharing the same phone number). There are 2 ways you can make an internal call transfer – Blind or Supervised.
- Page 28 External Call Transfer – Blind & Supervised External Call Transfer: Allows you to transfer calls to other phone numbers. There are 2 ways you can make an external call transfer – Blind or Supervised. Blind Transfer Transfer a call to another phone without announcing the call to the other party •...
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Page 29: Problem Solving
/ phone line? Follow the steps on how to make an “Internal Call Transfer”: Allows you to transfer a call to other Panasonic cordless phones connected to the same Base Unit (including phones sharing the same phone number). There are 2 ways you can make an internal call transfer –... - Page 30 I am unable to use my new phone line, what do I do? Follow the steps on how to activate an additional phone line: If you are connecting a new phone line – you will need to register it by restarting the Base Unit.