Motorola SATELLITE SERIES 9505 User Manual page 184

Problem
Your phone will
not unlock.
Your PIN is
blocked.
Your PIN2 is
blocked.
Your SIM card will
not work.
You can't access
your messages.
You can't cancel
Call Forwarding
o
or Call Barring.
The
(message)
indicator is
flashing.
The battery won't
charge.
180
Solution
• Have you inserted a new SIM card? Enter the new PIN
code.
• Do you have a replacement phone? Enter the default
phone unlock code —1234.
• Have you forgotten the unlock code? Press
change the unlock code (you need your security
code).
Enter the PIN unblocking key (PUK1) or contact your
service provider. See "Unblock the PIN Code" on
page 145 for additional information.
Enter the PIN2 unblocking key (PUK2) or contact your
service provider. See "Unblock the PIN2 Code" on
page 147 for additional information.
• Is the card inserted the correct way?
• Is the card visibly damaged or scratched? Return the
card to your service provider.
• Check the SIM and phone contacts. If they are dirty,
clean them with an antistatic cloth.
Are you in the correct mode?
Wait until you are in an area with good network coverage
and try again.
There is not enough memory available to store another
message. Use the Messages menu to delete one or more
messages.
• Check the charger. Is it properly connected? Are its
contacts clean and dry?
• Check the battery contacts. Are they clean and dry?
• Check the battery temperature. If it is warm, let it cool
before recharging.
• Is it an old battery? Battery performance declines after
several years of use. Replace the battery.
• Make sure you have a Motorola approved battery
installed. If you see Invalid Batt. in the display, you
will not be able to charge this battery.
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to