Advertisement

Quick Links

hp StorageWorks
getting started guide
Ultrium tape drive
external model
Ultrium 232e, 448e

Advertisement

Table of Contents
loading

Summary of Contents for HP Ultrium 232e

  • Page 1 StorageWorks getting started guide Ultrium tape drive external model Ultrium 232e, 448e...
  • Page 3: Table Of Contents

    15 Step 4: Connect the power cable page 17 Step 5: Verify installation page 19 Using the tape drive Your HP StorageWorks Ultrium tape drive page 21 Use the correct media page 23 Register your tape drive page 25...
  • Page 4: Product Details

    Hewlett-Packard. The information contained in this document is subject to change without notice. Linear Tape-Open, LTO, LTO Logo, Ultrium and Ultrium Logo are trademarks of Certance, HP and IBM in the US, other countries or both.
  • Page 5: Before You Start

    How do I connect the drive to my server? Check the usage models on page 6. This shows how the HP StorageWorks Ultrium tape drive can be used in different system architectures. Your tape drive is supplied with a 68-pin, wide, VHD-to-HD SCSI cable to attach to the host server.
  • Page 6 HBAs. For specific details relevant to your server model please refer to www.hp.com/go/connect . You will need to purchase and install the new HBA into an unused, 64-bit PCI expansion slot within your server before installing your tape drive. (The kit can also be installed in a 32-bit PCI expansion slot, but this may limit performance.)
  • Page 7: Backup Software And Drivers

    HP One-Button Disaster Recovery, HP OBDR. (All HP StorageWorks Ultrium tape drives support HP OBDR. However, you can only use this feature, if your system configuration and backup application also support it. See “Using HP OBDR” on page 27.) Make sure you have a backup application that supports your HP StorageWorks Ultrium tape drive and download any upgrades or patches, if required.
  • Page 8 Direct attach - SCSI Network attach - SCSI storage server (A) RAID disk subsystem recommended, see page 7 tape drive (B) Figure 1: usage models...
  • Page 9: Usage Models

    You can use our free performance assessment tools, which are available standalone or integrated into HP Library & Tape Tools, to check tape performance and test whether your disk subsystem can supply data at the optimum transfer rate. You can also use these tools to calibrate your restore performance and maximal tape performance with more compressible data.
  • Page 10 L&TT HP StorageWorks Tape Figure 2: the CD-ROM...
  • Page 11: Using The Cd-Rom

    Using the CD-ROM The HP StorageWorks Tape CD-ROM is a central source of information about your tape drive with utilities for getting the best performance from your tape drive. Use the HP StorageWorks Tape CD-ROM to check installation, as described in this guide, and to verify and troubleshoot performance after installation.
  • Page 12 connecting to an HBA card in the server Figure 3: checking the SCSI connection...
  • Page 13: Step 1: Check The Scsi Connection

    Step 1: Check the SCSI connection Use the following questions to help you check your SCSI connection. Most users can use HP Library & Tape Tools to check the SCSI bus, see page 30. If you answer ‘Yes’ to all these questions, you are ready to install your tape drive.
  • Page 14 Figure 4: checking the SCSI ID...
  • Page 15: Step 2: Check The Drive's Scsi Id

    Step 2: Check the drive’s SCSI ID Your HP StorageWorks Ultrium drive is shipped with a default SCSI ID of 3, but it can be assigned any unused ID between 0 and 15. Do not use SCSI ID 7, which is reserved for the SCSI controller, or SCSI ID 0, which is typically assigned to the boot disk.
  • Page 16 SCSI OUT Connector SCSI IN Connector Figure 5: connecting the SCSI cable...
  • Page 17: Step 3: Connect The Scsi Cable

    Step 3: Connect the SCSI cable A 68-pin, wide, VHD-to-HD SCSI cable is provided to connect your HP StorageWorks Ultrium tape drive to a VHD SCSI port on an LVD SCSI bus. If your server has an HD SCSI port, you must either purchase and install a VHD-to-HD adapter or use an HD-to-HD cable instead of the supplied cable.
  • Page 18 Figure 6: connecting the power cable...
  • Page 19: Step 4: Connect The Power Cable

    Step 4: Connect the power cable An external HP StorageWorks Ultrium tape drive will operate using any voltage in the range 100–240 volts (50-60 Hz). No adjustment is needed. Plug the power cable securely into the socket on the rear panel of the drive.
  • Page 20 arrow indicates leading affix label direction here Figure 7a: loading a cartridge power on/ off button eject button Figure 7b: unloading a cartridge...
  • Page 21: Step 5: Verify Installation

    (see page 5). Verify that the tape drive installation was successful. Select “install your product” from the link on the HP StorageWorks Tape CD-ROM and then select “install check”. See page 30 for more information.
  • Page 22 Power On/ Clean Eject button Ready Tape Drive Off button Act TERM Fan/PWR Fault Figure 8: tape drive controls and indicators...
  • Page 23: Your Hp Storageworks Ultrium Tape Drive

    • Flashing: the drive needs cleaning Accessibility features The front panel of the HP StorageWorks Ultrium tape drive has been designed for increased accessibility for persons with disabilities. This includes large font labeling of the Status LEDs and an Eject button that has been designed for ease of use.
  • Page 24 padlock indicates cartridge is protected Figure 9: write-protecting cartridges...
  • Page 25: Use The Correct Media

    Ultrium format cartridges. This will destroy pre-recorded servo information and make the cartridge unusable. Cleaning cartridges You must use Ultrium cleaning cartridges with HP StorageWorks Ultrium tape drives, as other cleaning cartridges will not load and run. We recommend the HP Ultrium universal cleaning...
  • Page 26 15 times with any tape drive.) If the cleaning cartridge is ejected immediately with the Tape LED on, it has expired. Caring for cartridges It is important that you look after your HP media and adhere to the recommended guidelines. See “Looking after cartridges” on page 42.
  • Page 27: Register Your Tape Drive

    Register your tape drive Once you have installed and tested your HP StorageWorks Ultrium tape drive, please take a few minutes to register your product. You can register via the web at www.register.hp.com . To ensure your registration is complete, there are a number of questions on the electronic form that are mandatory.
  • Page 28 Figure 10a: using HP OBDR, step 1 Figure 10b: using HP OBDR, step 2 Figure 10c: using HP OBDR, step 3 Figure 10d: using HP OBDR, step 4...
  • Page 29: Using Hp Obdr

    World Wide Web site www.hp.com/go/obdr . Note HP OBDR is not applicable to HP-UX and other non-Intel UNIX operating systems, and it is not compatible with Intel-based Solaris systems. HP OBDR is supported on a server with a RAID controller, if the tape drive is connected directly to a host bus adapter (HBA).
  • Page 30: Testing For Compatibility

    (see Figure 10b) and switch on your server (see Figure 10c). This activates the HP One-Button Disaster Recovery process. Release the button as soon as the Ready LED on the front panel flashes in the OBDR sequence. This is a repeated pattern of: flashing-steady on- flashing.
  • Page 31 Follow the normal process for your restore application. If restore fails If the restore fails for any reason, refer to our World Wide Web site ( www.hp.com/go/ obdr ) for detailed troubleshooting information.
  • Page 32: Diagnostic Tools

    HP StorageWorks Library & Tape Tools is the recommended diagnostic and support tool for your HP tape storage product. It is available on the CD shipped with your product or as a free download from the HP web site. It is supported on nearly all major operating systems.
  • Page 33: Performance Assessment Tools

    • Generate a support ticket: this is a full dump of the drive logs along with interpretation and is used by HP Support to learn about the condition of your drive. Most useful is the device analysis section which is the output from approximately 20 rules forming a comprehensive analysis of the health of your drive.
  • Page 34: Optimizing Performance

    Optimizing performance We strongly recommend that you check the information on our web site at www.hp.com/ support/pat. This contains detailed support information that will enable you to identify bottlenecks and take full advantage of the performance capabilities of the Ultrium family of tape drives.
  • Page 35 • Data and file types The type of data being backed up or restored can affect performance. Typically, small files incur greater overhead in processing and access than large files. Equally, data that is not compressible will always limit the speed at which the drive can write/read data. You will achieve no more than native rates with uncompressible data.
  • Page 36: Troubleshooting

    • For more information about LED sequences, refer to “Understanding the LEDs” on page 39. • For information about cartridges, refer to “Problems with cartridges” on page 42. Most users can use HP Library & Tape Tools to help them diagnose problems, see page 30. Web troubleshooting guide Please refer also to the detailed troubleshooting guide on the web at www.hp.com/go/...
  • Page 37 It is unclear which SCSI ID to use Description Further information It is uncertain which ID numbers are Use HP Library & Tape Tools (see page 30) to available. provide information on your current SCSI settings. The HP StorageWorks Ultrium drive has its SCSI ID set to 3 by default.
  • Page 38 Windows Control Panel, or by using HP Library & Tape Tools (see page 30). The server may not have a SCSI host bus Use HP Library & Tape Tools (see page 30) to adapter installed. check whether you have a SCSI host adapter on your system.
  • Page 39 SCSI ID. Remember that 7 is normally reserved for the host bus adapter. (You can run HP Library & Tape Tools to check the SCSI IDs of each device attached to the SCSI bus, see page 30.)
  • Page 40 The application does not recognize the tape drive Possible reason Recommended action The application does not support the tape Use HP Library & Tape Tools to check that the drive. drive is installed properly. Refer to our World Wide Web site (www.hp.com/go/connect) for details of software applications that support the HP StorageWorks Ultrium tape drive.
  • Page 41: Understanding The Leds

    This continues until the drive is reset. Using the LEDs for troubleshooting If you cannot resolve a problem, contact customer service at www.hp.com/support . Use the following table to interpret the front panel LED sequences and the appropriate action to take, if any.
  • Page 42 If the drive is upgrading firmware, do not reset or power cycle it. The drive is carrying out a normal activity (read, write). The drive is in OBDR mode. Ready is FLASHING-steady See “Running HP OBDR” on page 28 for further then ON-FLASHING details. None. Ready is FLASHING fast.
  • Page 43 LED Sequence and Cause Action required Write-protect the cartridge by sliding the switch on the he tape is ejected immediately and tape cartridge, see page 23. The tape can be loaded Tape is FLASHING, and the data read. Once the data is recovered, the or Drive FLASHES on cartridge must be discarded.
  • Page 44: Problems With Cartridges

    Problems with cartridges If you experience any problems using HP branded cartridges, check: • You are using the correct cartridge for your tape drive, see “Use the correct media” on page 23. • The cartridge case is intact and that it contains no splits, cracks or damage.
  • Page 45 Check if another Ultrium drive will accept the cartridge. If it does, the original drive may be faulty. Before calling customer service, please check that the tape drive is responding and that it can be seen on the SCSI bus. Most users can use HP Library & Tape Tools, see page 30.
  • Page 46: Other Sources Of Information

    • The HP support web site contains a link to www.hp.com/support/ultrium that takes you to HP’s Customer Care web site for a wide range of up-to-date information about your product. • The HP web site at www.hp.com/go/connect provides details of recommended products and configurations.
  • Page 48 http://www.hp.com/support/ultrium...

This manual is also suitable for:

Ultrium 448e

Table of Contents