Panasonic KX-VC1600 User Manual
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Panasonic KX-VC1600 User Manual

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Download this manual See also: Basic Operation Manual, Basic Operation Guide
KX-VC1300SX/KX-VC1600SX
Thank you for purchasing this Panasonic product.
Please read this manual carefully before using this product and save this manual for future use.
KX-VC1300/KX-VC1600: Software File Version 4.20 or later
In this manual, the suffix of each model number (e.g., KX-VCA001XX) is omitted unless necessary.
In this manual, HD Visual Communication is abbreviated as "HDVC".
HD Visual Communication Unit
KX-VC1300/KX-VC1600
Model No.

User Manual

Document Version: 2015-08

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Summary of Contents for Panasonic KX-VC1600

  • Page 1: User Manual

    Thank you for purchasing this Panasonic product. Please read this manual carefully before using this product and save this manual for future use. KX-VC1300/KX-VC1600: Software File Version 4.20 or later In this manual, the suffix of each model number (e.g., KX-VCA001XX) is omitted unless necessary.

  • Page 2: Feature Highlights

    Introduction Introduction Feature Highlights Display Display Video camera Computer Microphone Computer Display Display Internet Video camera Intranet Router Video NAT Traversal camera Service Microphone Router Microphone Lifelike Video Conference Call You can experience lifelike video conference calls with smooth, high-quality video and clear stereo sound.
  • Page 3 The KX-VC1300 has a built-in MCU and can establish multiple connections with a maximum of 4 parties. The KX-VC1600 can establish multiple connections with a maximum of 6 parties standard, and is expandable to a maximum of 10 parties. All devices have MCU functions built-in, allowing for flexible connectivity.
  • Page 4 By using an activation key (sold separately), you can upgrade the features of the unit (Page 18). This allows enrollment in the KX-VC Series NAT Traversal Service, and enables Mobile Connection and Multicast features. If using the KX-VC1600, multiple connections can be made with up to 10 parties simultaneously. Remote Video Camera Operation via Remote Control You can move your own video camera up, down, left, and right as well as zoom in and out (Page 78).
  • Page 5 Also, some software parts of this product are licensed under the MOZILLA PUBLIC LICENSE (MPL). At least three (3) years from delivery of products, Panasonic will give to any third party who contacts us at the contact information provided below, for a charge of no more than the cost of physically distributing source code, a complete machine-readable copy of the corresponding source code and the copyright notices covered under GPL, LGPL, and MPL.
  • Page 6 Introduction Portions of this software are © 1996-2012 RADVISION Ltd. All intellectual property rights in such portions of the Software and documentation are owned by RADVISION and are protected by United States copyright laws, other applicable copyright laws and international treaty provisions. RADVISION and its suppliers retain all rights not expressly granted.

  • Page 7: Table Of Contents

    Table of Contents Table of Contents For Your Safety ..................11 For Your Safety .......................11 Before Operation ..................13 Notes about Operation ....................13 Data Security ........................14 Privacy and Right of Publicity ..................14 Precaution ....................15 Precaution ........................15 Preparation .....................17 Accessory/Optional Accessory Information ..............17 Optional Accessory ......................17 Part Names and Usage ....................19 Main Unit (Front) ......................19...
  • Page 8 Table of Contents Changing the Audio Settings for Other Parties (Main Site only) ........70 Adjusting the Volume .....................71 Muting the Microphone ....................72 Reducing Microphone Noise ..................74 Displaying a Computer’s Screen and the Sub Video Camera’s Image ......75 Controlling a Video Camera ..............78 Controlling a Video Camera ...................78 Registering a Preset .......................81 Recalling a Registered Preset ..................83...
  • Page 9 Table of Contents Making Software Update Settings ................121 Making Connection Mode Settings ................122 Making NAT Settings ....................122 Making Call Type Settings ....................123 Making SIP Settings .....................123 Making H.323 Settings ....................125 Making Codec Settings ....................126 Making Video Output Settings ..................127 Making Audio Input/Output Settings ................129 Making GUI Settings ....................130 Making HDMI Settings ....................130 Setting Shortcuts ......................131...
  • Page 10 Table of Contents Changing the Remote Control Batteries ..............156 Cleaning the Unit ......................157 Input ......................158 Inputting Letters and Numbers ..................158 Additional Information .................171 Troubleshooting ......................171 Basic Operation ......................171 Audio ..........................177 System Settings ......................178 If These Messages Appear ..................179 Registration Page of KX-VC Series NAT Traversal Service ........185 KX-VC Series NAT Traversal Service for this Device ..........186 If a message from the KX-VC Series NAT Traversal Service is displayed ....187 Specifications ..................189...

  • Page 11: For Your Safety

    R6 (AA) type dry cell. intended to alert the user to the presence of uninsulated "dangerous voltage" within For use only with power supply Panasonic, the product’s enclosure that may be of PGLV1006. sufficient magnitude to constitute a risk of electric shock to persons.
  • Page 12 For Your Safety Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

  • Page 13: Before Operation

    Before Operation Before Operation Notes about Operation Avoid placing the device in areas with high humidity, and exposing it to rain. Neither the main unit nor the power plug is water Please pay attention to the following points when using resistant.

  • Page 14: Data Security

    By installing and using this device, you are responsible Panasonic is not responsible for any damages for maintaining the privacy and usage rights of images caused by improper use of this device.

  • Page 15: Precaution

    A replacement fuse and the environment. cover can be purchased from your local Panasonic For more information about collection and dealer. recycling, please contact your local municipality.
  • Page 16 This equipment is not for use at video display work stations according to BildscharbV. Disposal may be regulated in your community due to environmental considerations. For disposal or recycling information, please visit Panasonic website: http:// www.panasonic.com/environmental or call 1-888-769-0149. User Manual...

  • Page 17: Preparation

    Preparation Preparation Accessory/Optional Accessory Information The following accessories are included: Included Accessories Accessories Quantity AC adaptor (Part No.: PGLV1006) Power cord Depends on country/area Remote control (Part No.: N2QAYB001001) Batteries (R6 [AA] dry cell) Note • The number and type of power cords may vary depending on the country/area of use. Please use whichever is appropriate for the country/area.
  • Page 18 Target Model Description Key Type Extends the service Activation Key Card KX-VC1300 period of KX-VC KX-VCS701 Traversal 1 (NAT Traversal 1 Year) KX-VC1600 Series NAT Traversal Year Service. Extends the service Activation Key Card KX-VC1300 period of KX-VC KX-VCS703 Traversal 3...

  • Page 19: Part Names And Usage

    Preparation Part Names and Usage Main Unit (Front) Power LED Shows the power status. The LED is green or red when power is being supplied from the AC adapter, and off when power is not being supplied. Remote Control Signal Receiver Receives Remote Control signals.

  • Page 20: Main Unit (Back)

    Used to connect an amplifier or active speaker (Page 32). Also used to connect the speakers of a display without an HDMI terminal for audio output (Page 33). Component terminal (KX-VC1600 only) (Page 33) Used to connect to the display with a component video cable.
  • Page 21 Used to connect to the display with an HDMI cable. Settings are required to use the HDMI2 terminal (Page 127). HDMI3 terminal (KX-VC1600 only) (Page 27) Used to connect to the display or a video recorder with an HDMI cable. Used to switch the displayed image between your image and recorded video.

  • Page 22: Remote Control

    Preparation Remote Control Press to enter screen standby mode (Page 24). The power of the unit can be turned on/off by pressing and holding (for 1 second). During communication, the power of the main unit cannot be turned off. Press to show your computer’s screen on your and the other party’s display during a video conference call. When not on a video conference call, the computer screen is shown on your display only (Page 75).
  • Page 23 Preparation Press to return to the previous screen. Press to confirm the selected item or entered information. Press to end a video conference call. Press to display the camera control screen (Page 79). Press for zoom control (zoom in/out) of the video camera either at your end or the other party’s end (Page 78).

  • Page 24: Led Indication

    Preparation LED Indication LEDs indicate the operational status of the unit, as follows: Power Status LED Status • AC power: OFF (Without power supplied from the AC adapter) • Red on AC power: ON (Power button: OFF) Green Blue flashing •...
  • Page 25 Preparation • It takes about 7 seconds to return from screen standby mode. (The length of time may vary depending on the type of display you are using.) Document Version 2015-08 User Manual...

  • Page 26: Connection And Preparation

    Preparation Stereo pin plug cable (for connecting a Connection and general-purpose microphone/amplifier/active Preparation speaker/display [without an HDMI terminal and with speakers]): RCA plug Device and Network Connection Network Environment In addition to the unit, you will need a video camera, a When using the unit over the Internet, a broadband display, a microphone (Boundary Microphone or connection is required.

  • Page 27: Connecting The Unit

    Preparation Notice Connecting the Unit • Use only the included power cord. This section describes how to connect the main video Note camera, display, microphone, LAN cable, AC adaptor and power cord. • Make sure to read the instruction manuals for all devices being connected.
  • Page 28 Preparation System Layout Examples the cable. When you disconnect the cable, grip the connector securely and pull it out. Display and Main Video Camera General-purpose microphone Place the display and main video camera at the same Connect the microphone to the Audio In L/R jack on side of the room.
  • Page 29 Preparation • Layout examples (a regular room) Do not connect more than 4 Digital Boundary (the grey circle indicates the microphone’s range): Microphones. Doing so will cause all Digital Boundary Microphones to stop working. If an Analogue Boundary Microphone is also connected, all audio input from the Analogue Boundary Microphone will also stop working.
  • Page 30 Preparation Noise A quiet A regular A noisy level/ room room room Micro– (13.1 ft) (13.1 ft) phone dBsplA) dBsplA) dBsplA) Display Microphone Microphone approx. approx. approx. 1.5 m (approx. (approx. (approx. 6.5 ft) 4.9 ft) 3.3 ft) (13.1 ft) (13.1 ft) Microphone Microphone...
  • Page 31 Connect the computer. terminal, audio will be output even when a • Connect the computer to the HDMI terminal on headset is connected. (KX-VC1600 only) the back of the unit using an HDMI cable. • For 3-conductor stereo mini-plugs only.
  • Page 32 Preparation Amplifier/Active Speaker • For computers without HDMI ports, connect the computer to the RGB terminal on the back of the Connection unit using a VGA cable. This section describes how to connect an amplifier/ active speaker. Note • Connect the amplifier/active speaker to the Audio You can connect/disconnect the computer Out L/R jack on the back of the unit using a stereo during a video conference call.
  • Page 33 Preparation Connecting the Display with a Component Cable If your display does not have an HDMI terminal, use a component cable for connection. Connect the display to the Component terminal on the back of the unit using a component cable. Note •...

  • Page 34: Network Configuration Example

    Preparation Network Configuration Example Diagram (when using the Internet/KX-VC Series NAT Traversal Service) Compatible with LAN1 KX-VC Series NAT Traversal Service Router LAN1 Internet Router Router User Manual Document Version 2015-08...
  • Page 35 Preparation Diagram (when using an intranet/KX-VC Series NAT Traversal Service) Compatible with LAN1 and LAN2 (KX-VC1600 only) Intranet Router KX-VC Series NAT Traversal Service LAN2 LAN1 Internet Router Router Note When using a dual network (LAN1 and LAN2) • Use LAN1 when using KX-VC Series NAT Traversal Service.

  • Page 36: Preparing The Remote Control

    Preparation Preparing the Remote Control Inserting Batteries Open the cover. Insert batteries (R6 [AA] dry cell), minus side first, then close the cover. User Manual Document Version 2015-08...

  • Page 37: Turning The Power On/Off

    Preparation Turning the Power On/Off Note • Make sure that peripheral devices (e.g., display, main video camera) are turned on. • When you turn the power on for the first time, the Initial Settings screen is displayed (Page 44). Press the Power button on the front of the unit or on the remote control for more than 1 second.

  • Page 38: Screen Display

    IP Mode: The connection mode, local site name, the SIP user name (if using a SIP server)/H.323 extension, H.323 name (if using a gatekeeper), LAN1 IP address, LAN2 IP address (KX-VC1600 only), maximum bandwidth, encryption status indication icons, and Static NAT status indication icons (if using the Static NAT feature).
  • Page 39 Preparation Icon Status of Settings When using IP mode: "SIP" is set to "ON" and "Encryption (SIP)" is set to "ON". When using NAT Traversal mode or IP/NAT Traversal mode: "Encryption (SIP)" is set to "ON". When using IP mode: "SIP" is set to "ON" and "Encryption (SIP)" is set to "OFF".

  • Page 40: Menu Screen (Idle Screen)

    Preparation Icon Status Microphone is muted. Network, server (any kind), or peripheral connection error (no connection, device error, etc.). Note • If there are no connections, or there is a device error in other devices such as the LAN cable, the icon will be displayed. Note •...

  • Page 41: Video Conference Call Screen

    Preparation Video Conference Call Screen Other party’s information When using IP mode: When registered in the contact list: The other party’s name/IP address is displayed. When not registered in the contact list: The other party’s IP address, SIP URI (SIP user name@SIP domain name), host name (e.g., hdvc.example.com), H.323 extension, H.323 name, MCU’s conference room number@IP address, or MCU’s SIP user name@IP address is displayed.
  • Page 42 Preparation Note • If the icon shows only 0–1 bars continuously, contact your network administrator. • During multiple-party video conference calls, the icon is displayed on each site screen, but not on your own image. • You can set whether to display the icon. This setting affects all displayed images (excluding your own image) (Page 106).

  • Page 43: Entering Characters

    Preparation Entering characters You can use the remote control to input letters and numbers. • Note the following regarding entering the address of the other party. – SIP user name/MCU’s conference room number: alphanumeric characters, symbols . = * + _ - $ ! ? / ( ) ' (up to 60 characters) –...

  • Page 44: Initial Settings

    Preparation Initial Settings Press [ENTER], use [ ] to select the desired connection mode, and then press [ENTER] again. Note • The Initial Settings screen is displayed when you turn the power on for the first time. It will not be displayed again afterwards.
  • Page 45 Preparation Note the date format (Month/Day/Year, Day/Month/ Year, Year/Month/Day) and the hour display • Even if you have selected "Auto", you still format (12h/24h). may not be able to acquire an IP address due to problems such as network congestion. In this case, "Address is not assigned"...
  • Page 46 Preparation • If the value for "Primary DNS Server" or "Secondary DNS Server" contains 1 or 2 digits numbers, enter these numbers as they are. Do not enter like [.001]. Example: The IP address is [192.168.0.1]. – Correct entry: [192.168.0.1] –...

  • Page 47: Starting A Video Conference

    Starting a Video Conference Making a Video Conference Call You can make a video conference call using one of the following methods. Note • Make sure that peripheral devices (e.g., display, main video camera) are turned on. • If a called party does not answer a video conference call within approximately 60 seconds, the call will be terminated automatically.

  • Page 48: Calling From The Contact List (2-Party Conference)

    Starting a Video Conference Calling from the Contact List (2-party Conference) Note • To make a video conference call from the contact list, you must first register contacts in the contact list (Page 91). • If "IP Address (LAN 1)" (setting) is set to "Auto" on the network settings screen (Page 102), or if "IPv6 Address (LAN 1)"...
  • Page 49 Starting a Video Conference Select the entry you want to call using [ • You can switch the index tab back and forth using ]. (Index tabs in which no entries exist will be skipped.) • Press a numeric button on the remote control to switch to the index tab assigned to that button, as shown below.

  • Page 50: Calling Using Profile (Multiple-Party Video Conference Calls)

    Starting a Video Conference Calling Using Profile (Multiple-party Video Conference Calls) When making multiple-party video conference calls from the Menu screen, you can make a call using one of 20 profiles (1 to 20). Note • To call using a profile, you need to have a profile programmed in profile settings in advance (Page 93).
  • Page 51 Starting a Video Conference Press [B]. • The profile settings screen is displayed. Select "Site" using [ ], then press [ENTER]. • The screen for selecting the party you want to call from the profile is displayed. Select the party using [ ], then press [ENTER].

  • Page 52: Calling By Entering An Address Directly

    Starting a Video Conference Calling by Entering an Address Directly When using IP mode, you can make a video conference call by entering the IP address (or host name), SIP URI (or SIP user name), H.323 extension, H.323 name, or MCU’s conference room number@IP address. When using NAT Traversal mode, you can make a call by entering the connection number.
  • Page 53 When using the KX-VC1300, you can have video conference calls with a maximum of 3 parties simultaneously. When you are using the KX-VC1600, the maximum is 5 simultaneous parties, and if you have the activation key card (KX-VCS304) for enhanced features, you can make multiple-party video conference calls with a maximum of 9 parties.
  • Page 54 Starting a Video Conference Press [ENTER]. • When using H.323, you can also call by entering the other party’s IP address (or host name) %H.323 extension (or H.323 name). • When the called party was selected from the contact list, the site name for the other party is displayed. •...

  • Page 55: Calling From The Call History

    • When connecting to a non-Panasonic video conference system, you may not be able to initiate video conference calls with SIP URIs (or SIP user names)/H.323 extension/H.323 name in the incoming call history. In this case, contact your network administrator.
  • Page 56 Starting a Video Conference Press [MENU]. • The Menu screen is displayed. Select "Call History" using [ ] and press [ENTER]. • The outgoing call history screen is displayed. 2, 3 4, 5 Note • The result of the video conference call is displayed in the "Call result"...
  • Page 57 Starting a Video Conference • When a contact in the incoming call history is newly added to your contact list, the incoming call history will be updated to display the contact’s information from the contact list. • When a party that is not registered in your contact list is selected, if you press [B], the contact list registration screen will be displayed and a new contact can be registered (Page 93).

  • Page 58: Answering A Video Conference Call

    Starting a Video Conference Answering a Video Conference Call Depending on your setting, you can respond to a request to participate in a video conference call manually (manual answer), automatically (automatic answer), or forcibly (forced answer) (Page 105). Note • Make sure that peripheral devices (e.g., display, main video camera) are turned on.
  • Page 59 Starting a Video Conference Note • If you do not answer a video conference call within approximately 60 seconds, the call will be terminated automatically. • If a video conference call is received while making a video conference call, a dialogue box to confirm if you answer a video conference call is displayed (only when "More than one incoming call"...

  • Page 60: Connecting To An Mcu

    Starting a Video Conference Connecting to an MCU Connecting to an MCU allows you to have a video conference call with 10 or more parties. Intranet Note • MCUs you want to connect to must meet the following criteria. Confirm the settings of the MCU. –...
  • Page 61 If the other party sends tone signals to you, sound may be interrupted or a ringing noise may occur. • You can operate the other party’s device using tone signals with the KX-VC1600/KX-VC1300/ HDVC-MPCS. Enter a tone signal (0–9, #, or •...

  • Page 62: During Video Conference Calls

    During Video Conference Calls Adding Parties to an Existing Video Conference Call (Except Sub Sites) A site in a 2-party video conference call or the Main Site can use the following operations to add parties to an existing call. Press [MENU]. •...
  • Page 63 During Video Conference Calls When selecting manual dial: • The manual dial screen is displayed. 1. Programme the information of the other party whom you want to add using [ Note • You can refer to the contact list or call history when entering the other party’s information. Press [G].

  • Page 64: Disconnecting Parties During Video Conference Call

    During Video Conference Calls Disconnecting Parties During Video Conference Call You can disconnect parties during a video conference call. Disconnecting a 2-party conference Press [END]. • The video conference call is disconnected. Disconnecting a multi-party conference (Main Site only) Press [END]. •...

  • Page 65: Changing The Contents Sharing Method During Communication

    During Video Conference Calls Changing the Contents Sharing Method During Communication The method for sending contents during communication can be changed. Note • The method for sending contents cannot be changed while contents are being sent. Press [MENU]. • The communication menu screen is displayed. Use [ ] to select "Send Cont Method", and press [ENTER].

  • Page 66: Changing The Screen Layout During A Video Conference Call

    During Video Conference Calls Changing the Screen Layout during a Video Conference Call You can change the layout of the screen during a video conference call. Note • Display patterns differ depending on the number of displays, the number of parties, whether to share contents or not, whether it is Main Site or Sub Site, and whether the communication is single stream or dual stream.
  • Page 67 During Video Conference Calls Use [ ] to select "Screen mode set." and press [ENTER]. • A layout settings dialogue box is displayed. Use [ ] to select a layout to set, and press [ENTER]. – "Auto": Automatically changes the layout depending on the number of parties joining a video conference call.
  • Page 68 During Video Conference Calls Layout Number Layout Configuration CP10 Operation of Sub Sites During a video conference call, you can use remote control operations to change the screen display layout from a Sub Site. Remote Control Operation and Layout for Sub Sites Numerical Keypad Layout Number CP10...

  • Page 69: Changing The Setting Of The Main Display (Main Site Only)

    During Video Conference Calls Changing the Setting of the Main Display (Main Site only) The settings of the site displayed as the main site during a call can be changed. Press [MENU]. • The communication menu screen is displayed. Use [ ] to select "Main Position set."...

  • Page 70: Changing The Site Name Display (Main Site Only)

    During Video Conference Calls Changing the Site Name Display (Main Site only) The setting of whether site names are displayed during a video conference call can be changed. Press [MENU]. • The communication menu screen is displayed. Use [ ] to select "Site name display" and press [ENTER]. •...

  • Page 71: Adjusting The Volume

    During Video Conference Calls Adjusting the Volume You can adjust the volume during a video conference call. Press [VOLUME (+/–)]. • The volume level bar is displayed at the bottom of the screen. Adjust the volume using [VOLUME (+/–)]. • Pressing [+] will increase the volume of the other party’s voice.

  • Page 72: Muting The Microphone

    During Video Conference Calls Muting the Microphone During a video conference call, you can mute the microphone so that your voice cannot be heard by the other party. You will be able to hear the other party’s voice, but they will not be able to hear you. Note •...
  • Page 73 During Video Conference Calls Muting the Microphone (Operation with the Boundary Microphone) Press the MIC Mute button. • An icon appears in the status display area of the screen (Page 38), and the LED light on the Boundary Microphone becomes red. Make sure the colour of the LED changes.

  • Page 74: Reducing Microphone Noise

    During Video Conference Calls Reducing Microphone Noise You can reduce the amount of ambient noise picked up by the microphone (shuffling of papers, etc.) during a video conference call. When noise reduction is in effect, the volume level of voices may also be reduced. Press [Y].

  • Page 75: Displaying A Computer's Screen And The Sub Video Camera's Image

    During Video Conference Calls Displaying a Computer’s Screen and the Sub Video Camera’s Image When a computer or sub video camera is connected to the unit, you can display the computer’s screen or the sub video camera’s image on your display and to other parties. This is convenient when explaining something on the computer’s screen or the sub video camera’s image while showing them to others, for example.
  • Page 76 During Video Conference Calls Example: single stream communication (2 screens Example: dual stream communication (2 screens used, 4-party video conference, at the Main Site) used, 4-party video conference, at the Main Site) Without contents Without contents sharing sharing HDMI1 HDMI2 HDMI1 HDMI2 Site 1...
  • Page 77 During Video Conference Calls Note • Pressing [LAYOUT] in succession will switch the displays of the 2 monitors in different combinations of the contents image display, the contents image combined with the camera image, and the camera image display. • For single stream communication: –...

  • Page 78: Controlling A Video Camera

    The features that can be used may be limited depending on your video camera model. (e.g., A video camera with only a zoom feature) • When the other party is using a non-Panasonic video conference system, some operations may not be available, or unintended operations may occur. •...
  • Page 79 Controlling a Video Camera Note • Your own video camera’s image will be displayed when operations are performed during a call so that you can confirm the operations. If no operation is made for approximately 3 seconds, the original screen is displayed.
  • Page 80 Controlling a Video Camera Press the buttons on the remote control to operate the video camera. [ZOOM (+/-)]: Zoom in/zoom out ]: Pan the video camera left/right. ]: Tilt the video camera up/down. • The movement continues as long as you hold down the button, and stops when you release the button.

  • Page 81: Registering A Preset

    Controlling a Video Camera Registering a Preset When you are not on a video conference call, you can register up to 9 presets (pan, tilt, zoom position, etc.) of the video camera connected as the main or sub video camera on your side. Note •...
  • Page 82 Controlling a Video Camera Press a numeric button (1–9) to select the preset number to use. • The selected preset number is displayed in the upper right corner of the screen. Note • When a preset number that has already been registered is selected and preset registration is performed, that preset’s registered information will be overwritten.

  • Page 83: Recalling A Registered Preset

    Controlling a Video Camera Recalling a Registered Preset During a video conference call, you can set your own video camera’s direction, zoom and magnifier settings, etc., to the desired state by selecting a registered preset. Note • For details about compatible video camera models, contact your dealer. •...

  • Page 84: Changing Video Camera Settings

    Controlling a Video Camera Changing Video Camera Settings Whether or not you are on a video conference call, you can set the brightness and white balance, etc., of the video camera connected as the main or sub video camera on your side. Note •...
  • Page 85 Controlling a Video Camera Press [MENU]. • The camera menu screen is displayed. Use [ ] to select the item you want to set, and press [ENTER]. • The setting screen for the selected item is displayed. Note • Some items may not be displayed depending on your video camera model.
  • Page 86 Controlling a Video Camera "White Balance" screen This function adjusts the colour so that white colours always appear white under various types of light sources. "White Balance": Press [ENTER] and use [ ] to select the desired value for the white balance ("Auto", "Indoor 1", "Indoor 2", "Outdoor (Sunny)", "Outdoor (Cloudy)", or "Calibrate").
  • Page 87 Controlling a Video Camera "Digital Zoom" screen This function crops the centre part of the video image and enlarges it through digital processing. "Digital Zoom": Press [ENTER] and use [ ] to select "ON" or "OFF". "Magnifier Settings" screen This function crops a part of the video image and displays it in the four corners of the screen.
  • Page 88 Controlling a Video Camera Configure the advanced settings of the magnifier by pressing the [G] button on the remote control. Note • The magnifier settings can be registered as a preset (Page 81). (To change which position to magnify): If you want to change which content to magnify, adjust the magnification position by pressing ] to move the frame that indicates the area to magnify.

  • Page 89: Displaying The Connection Status

    Displaying the Connection Status Displaying the Connection Status You can confirm the connection status of the network and peripheral devices. Press [STATUS]. • The connections status screen is displayed. A "–" mark is displayed next to any network or peripheral devices connection that is not in normal operation or not connected.

  • Page 90: Displaying Unit Information

    Displaying the Connection Status Displaying Unit Information Note • Describes the information displayed for devices other than those that are currently being used in a multicast. For the display of information for devices that are currently being used in a multicast, refer to "Confirming the Transmission Status During a Multicast (Multicast Terminal) (Page 154)"...

  • Page 91: Contacts And Settings

    Contacts and Settings Contacts and Settings Adding Contacts to the Use [ ] to select the following items for input: "Site": Enter a name for the contact (up to 24 Contact List characters) (Page 158). "Speed Dial": Enter a speed dial number (1–600). "Max.

  • Page 92: Editing Contact Information

    Contacts and Settings SIP domain name must be entered along Press [G]. with their SIP user name. • The contact list edit screen is displayed. • If the SIP domain name is not entered, your own SIP domain name is automatically appended to the registered contact.

  • Page 93: Registering A Contact From The Call History

    Contacts and Settings Use [ ] to select "Contact List" and press Use [ ] to select the single-party entry you [ENTER]. • want to add as a contact, and press [B]. The contact list screen is displayed. • The contact list registration screen is displayed. Use [ ] to select the contact you want to delete.
  • Page 94 Contacts and Settings "Other Site's Audio": Press [ENTER] and use Use [ ] to select ""Not Registered"". ] to select whether to forcibly mute the audio of other parties during a multiple-party connection. – Press [B]. "Mix": Audio is output that combines the audio •...

  • Page 95: Editing Profile Information

    Contacts and Settings – Editing Profile Information "IP Mode (SIP)" (default): SIP is used for communication. – "IP Mode (H.323)": H.323 is used for Press [MENU]. communication. • The Menu screen is displayed. – "NAT Traversal Mode": NAT Traversal Mode is used for communication. Use [ ] to select "Profile"...

  • Page 96: Making Local Site Settings

    Contacts and Settings Making Local Site Use [ ] to select "Profile" and press [ENTER]. Settings • The profile list screen is displayed. You can register up to 10 local sites. The same unit can be used in multiple meeting rooms without the need to change the network or connection mode settings.

  • Page 97: Selecting A Local Site

    Contacts and Settings "Name": Enter a device name for the local site. Use [ ] to select "Yes" and press [ENTER]. "Connection mode": Press [ENTER] and use • The unit restarts automatically. ] to select a connection mode (IP Mode, NAT Traversal Mode, IP / NAT Traversal Mode) Note (default: "IP Mode").
  • Page 98 Contacts and Settings Press [HOME]. • The Home screen is displayed. User Manual Document Version 2015-08...

  • Page 99: Changing System Settings/Performing System Maintenance

    Contacts and Settings Changing System Settings/Performing System Maintenance You can set, change, and confirm the unit’s various function settings. Note • If a video conference call is received while data is being entered, a dialogue box to confirm if you answer a video conference call is displayed.
  • Page 100 Contacts and Settings One-Touch Set.: Sets the one-touch connection numbers displayed on the Home screen (Page 109). Standby Setting: Sets the time until screen standby mode is activated (Page 109). Sound Settings: Sets the sounds played at startup and when a video conference call starts (Page 109).
  • Page 101 Contacts and Settings Admin login: Shifts to the settings screen for the administrator menu (Page 116). System Info.: You can display the setting information of the main unit (Page 113). Enhancement: You can check the features that have been enabled due to the software enhancement feature (Page 114).

  • Page 102: Setting The Unit Name

    Contacts and Settings Note Setting the Unit Name • For the KX-VC1300, "IP Address (LAN Select "System Settings" and press [ENTER]. 1)" (setting), "IP Address (LAN 1)", and • The unit name setting screen is displayed. "Subnet mask (LAN 1)" are respectively displayed as "IP Address"...
  • Page 103 Contacts and Settings Server") will be obtained automatically from a "IPv6", "IPv6 Address" (setting), "IPv6 DHCP server or will be set manually. Address", and "Prefix length". – "Auto" (default): Obtain the IP address information automatically. Use [ ] to select the following items for input: –...
  • Page 104 "Network Settings" and set the routing. Note • For the input format for "Primary DNS Routing settings for LAN2 (KX-VC1600 only) Server (IPv6)" and "Secondary DNS Server (IPv6)", refer to Page 43. Use [ ] to select "Routing Settings" and press [ENTER].

  • Page 105: Making Connection Settings

    ("256 kbps" - addresses that have the same network "18 Mbps", or "Not Specified") (default: "Not address. Specified"). "Max. Bandwidth Per Site (LAN 2)" (KX-VC1600 Press [BACK]. only): Press [ENTER], and then use [ ] to •...
  • Page 106 Contacts and Settings – "Video Quality": Press [ENTER] and use [ "OFF": Boundary Microphone/headset detection is disabled. ] to select between prioritising smooth movement or image quality for video. Note – "Motion" (default): Prioritise smooth • When Boundary Microphones/headsets are movement.

  • Page 107: Setting The Mcu

    Contacts and Settings to become unable to communicate with Note other parties. • When "Auto" is selected, the layout • Be aware that if encryption is disabled, changes automatically depending on the eavesdropping might be possible on number of sites joining the conference. networks that are not secured against such actions.
  • Page 108 Contacts and Settings well as the numeric keypad (*10: Start Layout Number Layout Configuration sharing, *11: Stop sharing). "DTMF layout change": Use [ ] to select whether other parties can use remote control operations to perform screen layout change operations. –...

  • Page 109: Setting One-Touch Connection Numbers

    Contacts and Settings Setting One-touch Connection Select "Standby Setting" and press [ENTER]. • The screen standby settings screen is Numbers displayed. Set the addresses or profiles assigned to the one-touch Enter the length of time (0–99) in minutes until the connection numbers (1 to 5) displayed on the home unit enters screen standby mode (default: 10).

  • Page 110: Setting The Mic Position

    Contacts and Settings "Standard" [default], "More Lows", "Voice" or Note "Music") at the start of a video conference call. • Depending on how many Digital Boundary Microphones are connected, the output Note settings differ as follows: • You can listen to a sample of the following –...
  • Page 111 Contacts and Settings • When setting Digital Boundary Microphones as For the settings shown in the following follows: diagrams, the left/right channels are displayed as viewed from the side of the Display Main video camera main video camera. Here are examples of the relative position of Digital Speaker Speaker Boundary Microphones.

  • Page 112: Making Remote Control Settings

    Contacts and Settings Making Remote Control Note • While the dialogue box is displayed, video Settings conference calls cannot be received. You can specify a remote control ID from 1, 2, or 3 for When "Remote ID enable" is set to "OFF": both the remote control and the unit.

  • Page 113: Making Language Settings

    Contacts and Settings – "OFF": Do not allow camera operations using Press [ENTER] and use [ ] to select the the remote control. desired language. "Direct Cam Ctrl on Home Screen": Use [ Note ] to select whether camera operation by remote •...

  • Page 114: Checking Enhanced Features

    Contacts and Settings Performing a Network Test Select "System Info." and press [ENTER]. • The unit information screen is displayed (Page 90). You can confirm whether a network connection can be established with a particular IP address. Note • You cannot perform a network test from the contact list screen or the call history screen.

  • Page 115: Displaying The Licence Information

    Contacts and Settings • Set the microphone at least 1 m (3.3 ft) Select "EULA" and press [ENTER]. away from the speakers. • The End-User Licence Agreement display screen is displayed. Press [BACK]. Press [R]. • The system setting screen is displayed. •...

  • Page 116: Making Administrator Menu Settings

    Contacts and Settings Making Administrator Menu Settings Administrator Menu List You can set, change, and confirm the unit’s administrator functions. Note • If a video conference call is received while data is being entered, a dialogue box to confirm if you answer a video conference call is displayed.
  • Page 117 Contacts and Settings Note • You can display the login screen by pressing [Y] in the Menu screen instead of performing steps 1–4. • Please enter the administrator password that was set during installation. • If you forget the administrator password, please contact your dealer. Use [ ] to select "Login"...
  • Page 118 Contacts and Settings Video Output: Sets HDMI and analogue component video output (Page 127). Audio I/O: Sets audio settings (Page 129). GUI Settings: Sets which items are displayed on the menu screens and other screens (Page 130). HDMI Settings: Sets the enabling/disabling of control via HDMI (Page 130).
  • Page 119 Contacts and Settings Enhancement: Activates registration keys used for enhancing the features of the device (Page 133). Software update: Updates the software from a USB memory device (Page 134). Camera Initialize: Initialises your own site’s video camera (Page 135). System Initialize: Initialises all settings apart from those for functions enabled from enhanced software (Page 135).

  • Page 120: Making Administrator Password Settings

    Contacts and Settings • Making Administrator If an encryption key is not set for SIP communication, you cannot enable encryption. Password Settings • When using encrypted communication with the KX-VC Series NAT Traversal Service, set SIP Select "Password Settings" and press [ENTER]. communication encryption using this setting.

  • Page 121: Making Software Update Settings

    Contacts and Settings – Making Software Update "OFF" (default): Encryption is disabled. "Encryption Key (SIP)": Enter an encryption key Settings (4 to 256 characters [alphanumeric, space, symbols]) (Page 158). Preparation settings for updating the software can be Note made here. •...

  • Page 122: Making Connection Mode Settings

    Traversal Service, refer to the following web • To select "ON", "H.460" must be set to site: "OFF" on the H.323 settings screen http://panasonic.net/psn/products/hdvc/ (Page 125). nat_traversal/index.html • When "ON" is selected, the IP address of the WAN side will be displayed for the unit Press [G].

  • Page 123: Making Call Type Settings

    "ON" on the call type settings screen. Making Call Type Settings • Video conference calls to an MCU or a non-Panasonic video conference system Select "Call Type Settings" and press [ENTER]. through a SIP server using a SIP URI are not •...
  • Page 124 Contacts and Settings • (Page 158). &, <, >, comma (,), double quotation If video conference calls cannot be made mark (") cannot be entered. because there is a problem with the SIP server, "Authentication Password": Enter an the SIP settings are incorrect (on the server, or authentication password (0–60 characters on the unit), etc., "Not registered"...

  • Page 125: Making H.323 Settings

    Contacts and Settings Note Making H.323 Settings • See Page 43 for details about the characters that can be input. Note • Enter a standards-compliant value. For • These settings can only be made when "H. details, contact your network administrator. 323"...

  • Page 126: Making Codec Settings

    Contacts and Settings Making Codec Settings These settings determine which codecs are enabled and disabled. Note • Changing codec settings may affect the ability to make and receive calls. For details, contact your dealer. • If "NAT Traversal Mode" is selected in the connection mode settings, codec settings will not be displayed.

  • Page 127: Making Video Output Settings

    Contacts and Settings – Making Video Output Settings "Content / Other (PwithP)": Displays your own site’s shared contents with camera image of the other party’s site as a picture-in-picture. Sets video output to HDMI. – "Content / Local (PwithP)": Displays your own Select "Video Output"...
  • Page 128 HDMI2. – "Lower right": Your image is displayed at the lower-right part of the screen. "Output of HDMI 3" (KX-VC1600 only): Press – "Upper left": Your image is displayed at the [ENTER] and use [ ] to select the output to upper-left part of the screen.

  • Page 129: Making Audio Input/Output Settings

    Contacts and Settings Note Making Audio Input/Output • In the image output settings, when "Video Settings Output" is set to "HDMI 1", "HDMI2" is not displayed (Page 127). Note "Output local site sound": Press [ENTER] and • These settings are for adjusting the audio use [ ] to select whether your own site’s audio handling.

  • Page 130: Making Gui Settings

    Contacts and Settings "Active Camera control Menu": Press [ENTER], Use [ ] to select "Yes" and press [ENTER]. use [ ] to select "Partially Hide" (default) or • "Fully Hide". The administrator menu screen is displayed. • This setting determines the result when you press [FULL SCREEN] on the remote control to hide the guide area while using the camera Making GUI Settings...

  • Page 131: Setting Shortcuts

    Contacts and Settings Note Setting Local Site Selection • Depending on the connected video camera, Select "Select local site set" and press [ENTER]. changing this settings to "ON" may cause • the video camera (Main, Sub) to The local site selection settings screen is displayed.

  • Page 132: Importing Data

    Contacts and Settings – USB memory devices with multiple LUNs • For information about editing the exported (Logical Unit Numbers) contacts list (address.xml) or profile – USB memory devices formatted with (profile.xml), contact your dealer. multiple partitions • USB memory devices are not guaranteed to Check the result (successful/failed) and press fully operate.

  • Page 133: Activating Enhanced Features

    If the image file is larger than 960 ´ 540 built-in MCU to expand the number of pixels in size, the default startup screen will connections from 6 sites (default) to 10 sites be displayed. is enabled (KX-VC1600 only). Document Version 2015-08 User Manual...

  • Page 134: Updating Software

    Contacts and Settings – "Multicast": The multicast enhanced feature is enabled. Use [ ] to select "Update Method" and press – "Mobile Connection": The mobile [ENTER]. connection enhanced feature is enabled. – "None": No features have been activated. Use [ ] to select "Network"...

  • Page 135: Initialising A Video Camera

    Contacts and Settings The message displayed before the restart • For details about compatible video camera models, contact your dealer. Select "Camera Initialize" and press [ENTER]. • The video camera initialisation screen is displayed. Use [ ] to select the video camera to be initialised ("Main"...

  • Page 136: Using The Kx-Vc Series Nat Traversal Service

    Using the KX-VC Series NAT Traversal Service Using the KX-VC Series NAT Traversal Service Using the KX-VC Series NAT Traversal Service Preparations for Connections Service Period Overview To use this service, registration is necessary. By registering using the activation key included with the product, you can use this service for 3 months at no charge.
  • Page 137 Using the KX-VC Series NAT Traversal Service Obtain a Registration Key (Page 138) (using a computer) Perform the settings necessary for using the KX-VC Series NAT Traversal Service (Page 122). (Unit operations) Register the Registration Key (Page 133) (using the unit) Video conference call over KX-VC Series NAT Traversal Service Extend the Service Period of KX-VC Series NAT Traversal Service (Page 141) (using a computer)

  • Page 138: Connect To The Internet

    – Recorded on an activation key. Router Please use a router that has been tested by Panasonic To check the MPR ID (using the for use with this service, and use the information from your provider to connect to the Internet. For details...

  • Page 139: To Obtain A Registration Key (Using A Computer)

    Using the KX-VC Series NAT Traversal Service To obtain a Registration Key Click "Apply new" next to HDVC. (using a computer) Note • The following operating systems and web browsers are supported: Microsoft Windows ® ® – Microsoft Windows Internet Explorer ®...

  • Page 140: To Display The Registration Key Again (Using A Computer)

    Using the KX-VC Series NAT Traversal Service • To display the Registration Key The information confirmation screen is displayed. again (using a computer) Note If you misplace the Registration Key information, you • Clicking "Click to Show next Terminal can display it again by following the procedure below. IDs"...
  • Page 141 Using the KX-VC Series NAT Traversal Service Extending the Service Period "Activation Key No." "Registration ID" To extend the service period, it is necessary to purchase an activation key. The duration of the Click "Next". extension differs according to the card purchased. For •...
  • Page 142 Using the KX-VC Series NAT Traversal Service Enter the characters displayed in the image, and "Activation Key No.": Input the Activation Key No. then click "Apply". printed on the activation key purchased for the service period extension. "Registration ID": Input the Registration ID printed on the activation key purchased for the service period extension.
  • Page 143 Using the KX-VC Series NAT Traversal Service Press [ ] three times. • The fourth page is displayed. Use [ ] to select "Enhancement" and press [ENTER]. • The enhanced feature confirmation screen is displayed. Check the field "KX-VC Series NAT Traversal Service", and confirm that the service period has been extended.

  • Page 144: Using Mobile Connection Enhanced Features

    KX-VC1300: 3 units • KX-VC1600: 5 units • KX-VC1600 (when using the 4 Point Built-in MCU enhanced feature): 9 units Note • In order to use mobile connection with a connectable mobile device, its software version must be 3.10 or later.

  • Page 145: Using Multicast

    Using Multicast Using Multicast About Multicast Multicast is a one-way communication service that allows one HD Visual Communication Unit to multicast video and audio to other multiple units, which receive the communication and show it. The data received and shown by a unit can also be sent along to other units, as the receiving unit can function as a relay terminal.

  • Page 146: Multicast Operation

    Using Multicast The multicast feature, compared to usage of an MCU, can reduce the network bandwidth used at the multicast terminal’s sites. When a transmission failure occurs during the multicast, the configuration of the terminals will automatically change, so it is necessary that all terminals can connect and communicate with each other over the network.

  • Page 147: The Multicast Tree

    Using Multicast The Multicast Tree Set the multicast tree to perform the multicast. The multicast tree defines the positions of terminals within the multicast system. The position of terminals within the multicast tree are displayed using node IDs, and their positional relationships are as follows.

  • Page 148: Setting The System

    Using Multicast Note • During the multicast, if the connection bandwidth drops, the sending bandwidth will drop as well, lowering the resolution and/or the frame rate. • The quality of the multicast video and audio is affected by packet round trip time (RTT), the packet loss ratio, and the number of packets re-sent.
  • Page 149 Using Multicast Press [B]. • The multicast tree setting screen is displayed. Use [ ] to select the following items for input: "Multicast Name": Enter the multicast tree name (maximum 24 characters) (Page 158). "Max. Bandwidth": Press [ENTER] and use [ ] to select the maximum bandwidth to be used for the multicast (1.0/1.2/2.0/3.0/4.0/5.0 Mbps) (default: 5.0 Mbps).
  • Page 150 Using Multicast Note • If the value for "IP Address" contains 1 or 2 digit numbers, enter these numbers as they are. Do not enter values such as ".001". Example: The IP address is [192.168.0.1]. Correct entry: [192.168.0.1] Wrong entry: [192.168.000.001] Use [ ] to select "Target"...
  • Page 151 Using Multicast Use [ ] to select the other party to register and press [ENTER]. • The multicast target screen is displayed. Note • To continue registering multicast targets, repeat the procedure from step 6. • Register multicast targets starting from the lowest available node ID. The node ID of a ""Not Registered""...

  • Page 152: Starting A Multicast

    Using Multicast Starting a Multicast Starting a Multicast Select a multicast tree from the list of up to 10 preset multicast trees (1–10) and start the multicast. In step 7 of "Administrator Menu List (Page 116)", select "Multicast Tree Set." and press [ENTER]. •...
  • Page 153 Using Multicast Use [ ] to select "Target" and press [ENTER]. • The multicast target screen is displayed. Use [ ] to select a multicast target and press [ENTER]. • The " " mark in the selection column will be added or removed. The multicast will start for the multicast targets displaying a "...

  • Page 154: Confirming The Transmission Status During A Multicast (Multicast Terminal)

    Using Multicast Confirming the Transmission Status During a Multicast (Multicast Terminal) Press [STATUS] twice. • The unit information screen is displayed. Press [R] twice. • The multicast information screen is displayed. Use [ ] to select a multicast target and press [ENTER].

  • Page 155: Confirming The Transmission Status During A Multicast (Relay Terminal/Receiver Terminal)

    Using Multicast Confirming the Transmission Status During a Multicast (Relay Terminal/Receiver Terminal) Press [STATUS] twice. • The unit information screen is displayed. Press [R] twice. • The multicast information screen is displayed. Document Version 2015-08 User Manual...

  • Page 156: Miscellaneous

    Miscellaneous Changing the Remote Control Batteries For users in Taiwan only Open the cover. Take out the R6 (AA) batteries. Insert new batteries (R6 [AA] dry cell), minus side first, then close the cover. User Manual Document Version 2015-08...

  • Page 157: Cleaning The Unit

    Miscellaneous Cleaning the Unit When cleaning the unit, make sure the power is off and all cables are unplugged. Cleaning the unit while the power is on may cause electric shock. • Wipe the unit with a dry, soft cloth. When the unit is very dirty, first clean it with a neutral, household cleaning agent using a well-wrung, damp cloth.

  • Page 158: Input

    Input Inputting Letters and Numbers You can use the remote control to input letters and numbers. The following tables detail the characters and numbers that can be input. The language that can be input depends on which language is selected through system settings. Press the indicated button repeatedly to cycle through the characters and numbers assigned to that button until the character you want to input is displayed.
  • Page 159 Input Table 1 English Latin Mode Extended Character 1 Extended Character 2 (Western Europe) Mode (Eastern Europe) Mode Number Uppercase Lowercase Uppercase Lowercase Uppercase Lowercase Button Mode -preferred -preferred -preferred -preferred -preferred -preferred Mode Mode Mode Mode Mode Mode A À Á Â Ã Ä Å a à...
  • Page 160 Input Table 2 Spanish Latin Mode Extended Character 1 Extended Character 2 (Western Europe) Mode (Eastern Europe) Mode Number Uppercase Lowercase Uppercase Lowercase Uppercase Lowercase Button Mode -preferred -preferred -preferred -preferred -preferred -preferred Mode Mode Mode Mode Mode Mode A À Á Â Ã Ä Å a à...
  • Page 161 Input Table 3 Portuguese Latin Mode Extended Character 1 Extended Character 2 (Western Europe) Mode (Eastern Europe) Mode Number Uppercase Lowercase Uppercase Lowercase Uppercase Lowercase Button Mode -preferred -preferred -preferred -preferred -preferred -preferred Mode Mode Mode Mode Mode Mode A À Á Â Ã Ä Å a à...
  • Page 162 Input Table 4 Japanese Latin Mode (Normal) Button Katakana Mode Number Mode Uppercase Lowercase (Full-Width) (Normal) -preferred Mode -preferred Mode アイウエオァ ィ ゥ ェ ォ カキクケコ A B C a b c 2 a b c A B C 2 サシスセソ...
  • Page 163 Input Table 5 Russian Cyrillic Mode Latin Mode Number Uppercase Lowercase Uppercase Lowercase Button Mode -preferred -preferred -preferred -preferred Mode Mode Mode Mode A Á Â Ã À B C Ç a á â ã à b c ç А Б В Г а б в г 2 аб...
  • Page 164 Input Continued from previous page Extended Character 1 Extended Character 2 (Western Europe) Mode (Eastern Europe) Mode Uppercase Lowercase Uppercase Lowercase Button -preferred -preferred -preferred -preferred Mode Mode Mode Mode A À Á Â Ã Ä Å a à á â ã ä å æ Æ...
  • Page 165 Input Table 6 Chinese Latin Mode Button Number Mode Uppercase-preferred Mode Lowercase-preferred Mode A B C a b c 2 a b c A B C 2 D E F d e f 3 d e f D E F 3 G H I g h i 4 g h i G H I 4 J K L j k l 5...
  • Page 166 Input Table 7 German Latin Mode Extended Character 1 Extended Character 2 (Western Europe) Mode (Eastern Europe) Mode Number Uppercase Lowercase Uppercase Lowercase Uppercase Lowercase Button Mode -preferred -preferred -preferred -preferred -preferred -preferred Mode Mode Mode Mode Mode Mode A À Á Â Ã Ä Å a à...
  • Page 167 Input Table 8 French Latin Mode Extended Character 1 Extended Character 2 (Western Europe) Mode (Eastern Europe) Mode Number Uppercase Lowercase Uppercase Lowercase Uppercase Lowercase Button Mode -preferred -preferred -preferred -preferred -preferred -preferred Mode Mode Mode Mode Mode Mode A À Á Â Ã Ä Å a à...
  • Page 168 Input Table 9 Italian Latin Mode Extended Character 1 Extended Character 2 (Western Europe) Mode (Eastern Europe) Mode Number Uppercase Lowercase Uppercase Lowercase Uppercase Lowercase Button Mode -preferred -preferred -preferred -preferred -preferred -preferred Mode Mode Mode Mode Mode Mode a à á â ã ä å æ A À...
  • Page 169 Input Table 10 Dutch Latin Mode Extended Character 1 Extended Character 2 (Western Europe) Mode (Eastern Europe) Mode Number Uppercase Lowercase Uppercase Lowercase Uppercase Lowercase Button Mode -preferred -preferred -preferred -preferred -preferred -preferred Mode Mode Mode Mode Mode Mode A À Á Â Ã Ä Å a à...
  • Page 170 Input Switching the Input Mode Each time [B] or [R] is pressed, the input mode will be switched in the following cycle: • [B] (When Japanese is selected for the display language): Katakana Mode ® Latin mode ® number mode [B] (When a language other than Japanese, Chinese, or Russian is selected for the display language): Latin mode ®...

  • Page 171: Additional Information

    → Set the display to show images at full screen. properly. • When connecting to an MCU or non-Panasonic video conference system, the other party’s image may be trimmed, depending on the device used by the other party. → Contact your dealer.
  • Page 172 Additional Information Problem Cause and Solution Operation is unresponsive or • Cables or cords may not be connected properly. incorrect. → Check that all cables to the unit are connected properly (Page 20). • An error has occurred. → Turn off the unit and restart it. •...
  • Page 173 • The other party is using a non-Panasonic video conference system. → If the other party uses a non-Panasonic video conference system, some operations may not be possible or some operations may not function as expected. • Your own site is a Sub Site in a multiple-party video conference call using a built-in MCU, and so you are not permitted to control the other party’s video camera.
  • Page 174 Additional Information Problem Cause and Solution Cannot connect with another • The LAN cable for LAN1 or LAN2 (KX-VC1600 only) is not connected party. properly. → Check that it is connected to the unit properly (Page 20). Perform a network test by entering the IP address of the other party, and then confirm the connection to the other party (Page 114).
  • Page 175 In this case, contact your dealer. • You are trying to connect to an MCU or non-Panasonic video conference system that is not compatible. → Use the outgoing call history to confirm the name of the device, and then contact your dealer.
  • Page 176 (256 kbps ´ the number of site connections) (Page 105). → If you are trying to connect to an MCU or non-Panasonic video conference system, depending on the other party’s device, the image may be distorted due to lack of bandwidth. In this case, contact your dealer.

  • Page 177: Audio

    Additional Information Audio Problem Cause and Solution The other party cannot hear • The microphone cable is not properly connected. your voice. → Check that the microphone is properly connected to the unit (Page 20). Perform self diagnosis, and check the performance of the microphones that are connected to the unit (Page 114).

  • Page 178: System Settings

    Additional Information Problem Cause and Solution You hear audio feedback. • The microphone is too close to the display or to speakers. → Keep microphones at least 1 m away from any display or speaker. • The display’s volume settings are too high. →...

  • Page 179: If These Messages Appear

    Additional Information If These Messages Appear Message Cause and Solution Call FAILED. Encryption • The encryption settings do not match those of the other party in a video settings (On/Off) must match. conference call. Please change the encryption → Change the encryption settings to match those of the other party setting on one side and try (Page 106, Page 106, Page 120).
  • Page 180 Additional Information Message Cause and Solution PC is not connected. • A cable or cord is not properly connected. Check the connection. → Check that all cables to the unit are connected properly (Page 31). • The computer is not turned on. →...
  • Page 181 For details about supported versions and features, contact your dealer. • Connection to an unsupported MCU or non-Panasonic video conference system was attempted. → For details about supported MCUs and non-Panasonic video conference systems, contact your dealer.
  • Page 182 Additional Information Message Cause and Solution The address is invalid. • The IP address contains an invalid value. → Enter the IPv4 address correctly. The correct format is XXX.XXX.XXX.XXX (dotted format decimal notation). If the IPv4 address contains 1 or 2 digit numbers, enter these numbers as they are.
  • Page 183 LAN cable. • Disconnected. When connecting to an MCU or non-Panasonic video conference system, the video conference call was disconnected. → When connecting to an MCU or non-Panasonic video conference system, encryption may not be available or some operations may not function as expected, depending on the device used by the other party.
  • Page 184 Additional Information Message Cause and Solution Invalid Operation. • Your video camera is not a video camera supported by this unit. → Use a video camera that is supported by this unit. For details, contact your dealer. • You are trying to use a function that is not supported by your video camera.

  • Page 185: Registration Page Of Kx-Vc Series Nat Traversal Service

    Additional Information Message Cause and Solution Failed to save data. • You are using a USB memory device that is not compatible with the unit. → Use a USB memory device compatible with the unit (Page 131). • There is not enough free space on the USB memory device you are using.

  • Page 186: Kx-Vc Series Nat Traversal Service For This Device

    Additional Information Problem Cause and Solution I cannot log in to the device • The characters displayed in the image were not entered correctly. application screen. → Check that the capitalization of characters is correct, and then try entering them again. →...

  • Page 187: If A Message From The Kx-Vc Series Nat Traversal Service Is Displayed

    Additional Information Problem Cause and Solution I extended the service period, • You did not restart the unit after registering on the KX-VC Series NAT but the Terminal ID is not Traversal Service registration page. Restarting the unit is necessary to displayed on the Home apply the registration information.
  • Page 188 Additional Information Message Cause and Solution Service will expire soon! • Your service period may have passed 3 months. Please purchase and register → Purchase a new activation key, and extend the service period new Activation Key Card to (Page 141). avoid interruption of NAT Traversal Service.

  • Page 189: Specifications

    Specifications System Specifications Unit KX-VC1600 KX-VC1300 Communication Protocol SIP, H.323 Video Compression Method H.261 (Main Stream only), H.263, H.263+, H.263++ (reception only), H.264 High Profile, H.264 Baseline Profile Audio Compression Method G.711 µ-law, A-law (3.4 kHz@64 kbps) G.722 (7.0 kHz@64 kbps) G.722.1 (7.0 kHz@32 kbps)
  • Page 190 Specifications Unit KX-VC1600 KX-VC1300 HDMI Main ´ 1, HDMI Sub ´ 1 Camera Input Resolution: 1280 ´ 720p, 1920 ´ 1080i, 1920 ´ 1080p Video RGB ´ 1 (Mini D-sub 15pin), HDMI ´ 1 Input Input Resolution: VGA, SVGA, XGA, HD, WXGA, SXGA, FWXGA, WXGA+, WXGA++, UXGA, WSXGA+, Full HD HDMI ´...
  • Page 191 Specifications Unit KX-VC1600 KX-VC1300 Power Input AC 100–240 V, –1.4 A, 50/60 Hz Maximum: 45 W, In standby: Maximum: 43 W, In standby: Power Consumption 0.6 W 0.6 W DC Power Input DC 24 V, 2.5 A Operating Temperature 0 °C–40 °C (32 °F–104 °F) Operating Humidity 10 %–90 % (non-condensing)

  • Page 192: Index

    Index Index Encryption, setting Activating Enhanced Features For Your Safety Activation Key Activation Key Card for 4 Point Built-in MCU (KX-VCS304) GUI, setting Activation Key Card for KX-VC Series NAT Traversal Service 1-year Extension (KX-VCS701) Activation Key Card for KX-VC Series NAT Traversal Service 3-year Extension (KX-VCS703) Headset Activation Key Card for Multicast (KX-VCS302)
  • Page 193 Index Registering the Registration Key Remote Control 22, 36 Remote Control, setting Remote Maintenance, performing Right of Publicity Screen Display Screen Layout, changing Screen Standby Mode Screen Standby, setting Security Self Diagnosis, performing Software Update, setting Sound, setting Specifications, system Sub Site Sub Video Camera System Initialisation, performing...
  • Page 194 Notes User Manual Document Version 2015-08...
  • Page 195 Notes Document Version 2015-08 User Manual...
  • Page 196 Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd. , and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd.

This manual is also suitable for:

Kx-vc1300Kx-vc1300sxKx-vc1600sx

Table of Contents