Troubleshooting - Motorola HDT100 User Manual

TROUBLESHOOTING

Before calling your service provider, review this troubleshooting guide.
This information is to help you quickly solve a problem. If your problem
still exists, contact your service provider.
Problem Possible Solution
The LED on Confirm the power cord is plugged into a functioning
POWER
the front panel does power outlet.
not light up
Press
up.
Determine if the HDT100 is in "standby" mode by
pressing
Check to be sure that all cables are connected
No picture
properly (hand-tighten if necessary).
If you are watching TV using your VCR, be sure
your VCR is on.
Check that the TV is directed to the proper input
source.
Poor picture Check to be sure that all cables are connected
properly (hand-tighten if necessary).
quality
Check the antenna and make sure it is aligned to the
correct direction.
Check the signal's strength and quality. Press
display the i-Banner and review the color bars at the
bottom of the window. If any of the bars are red, adjust
your antenna and try again.
No sound
Confirm that your HDT100's and TV's volume settings
are properly set and not in "mute" mode.
Check to be sure that all cables are connected
properly (hand-tighten if necessary).
Scan the channel again. Press
on-screen menu and select Installation > Manual
Scan.
on the front panel to see if the LED lights
POWER
on the remote control.
STANDBY
MENU
41
to
INFO
to display the