Introduction This introduces you to Sprint User Guide the features of your new phone. It’s divided into four sections: Section 1: Getting Started Section 2: Using Your Phone Section 3: Sprint Service Features Section 4: Safety and Warranty Information Throughout this guide, you’ll find tips that highlight special shortcuts and timely reminders to help you make the most of your new phone and service.
Your Phone’s Menu The following table outlines your phone’s menu structure. For more information about using your phone’s menus, see “Navigating Through the Menus” on page 20. History 1: Recent History 2: Missed Calls 3: Incoming Calls 4: Outgoing Calls Navigation On Demand Missed Alerts...
Messaging 1: Send Message 1: Text Message 2: Picture Mail 3: Voice SMS 4: Email 5: IM 2: Text Messaging 1: Inbox 2: Outbox 3: Sent Folder 4: Drafts Folder 5: Send Message 3: Picture Mail 1: Inbox 2: Sent Mail 3: Saved Mail 4: Pending Messages 5: Send Message...
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2: Fun Tools 1: Color Effect 2: Apply Fun Frame 3: Settings 1: Brightness 2: White Balance 3: Multiple Shots 4: Resolution 5: Quality 6: Sounds 7: Icons Display 2: Camcorder Press the right softkey to view the following options: 1: Self Timer 1: Off 2: 5 Seconds...
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3: Bluetooth 1: Bluetooth Power 2: Rename Motorola VE20 3: Set Discoverable 4: Set Exchange Folder 5: Set Voice Priority 6: Trusted Devices 4: Messaging 1: Notification 2: New Message 3: Text Messaging 4: Voice SMS 5: Picture Mail 5: KeyGuard...
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18: Wireless Backup 2: Tools 1: Alarm 1: Add New Alarm 2: Bluetooth 1: Add New Devices 2: Connect to Hands Free 3: Send Files 4: Send Contacts 5: Send Business Card 6: Print Pictures 7: Trusted Devices 8: Bluetooth Power 3: Music Transfer 4: Calculator 5: Calendar...
Section 1A Setting Up Service Setting Up Your Phone (page 2) Activating Your Phone (page 4) Setting Up Your Voicemail (page 5) Sprint Account Passwords (page 5) Getting Help (page 6) Setting up service on your new phone is quick and easy. section walks you through the necessary steps to unlock your phone, set up your voicemail, establish passwords, and contact Sprint for assistance with your...
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Insert the bottom of the battery into the battery area: Insert the battery into the opening, making ● sure the connectors align. Gently press down to secure the battery. Place the battery door over the battery opening and slide it upward until it locks into place. Press to turn the phone on.
Activating Your Phone If you purchased your phone at a Sprint Store should be activated and ready to use. If you received your phone in the mail and it is for a new Sprint account or a new line of service , it is designed to activate automatically.
Setting Up Your Voicemail All unanswered calls to your phone are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, Sprint recommends that you set up your voicemail and personal greeting as soon as your phone is activated. To set up your voicemail: From standby mode, press and hold Follow the system prompts to:...
else receives the bill for your Sprint service), you can get a sub-account password at Voicemail Password You’ll create your voicemail password (or passcode) when you set up your voicemail. See “Setting Up Your Voicemail” on page 5 for more information on your voicemail password.
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From Your Sprint Phone * 4 N Press to check minute usage and account balance. * 3 N Press to make a payment. * 2 N Press to access a summary of your Sprint service plan or get answers to other questions. From Any Other Phone Sprint Customer Service: 1-888-211-4727...
Section 2A Phone Basics Viewing the Display Screen (page 12) Features of Your Phone (page 14) Accessories (page 15) Turning Your Phone On and Off (page 15) Using Your Phone’s Battery and Charger (page 16) Navigating Through the Menus (page 20) Displaying Your Phone Number (page 22) Making and Answering Calls (page 22) Entering Text (page 29)
Key Functions Camera Lens lets you capture clear pictures and videos. allows you to adjust the ringer Volume Button volume in standby mode (with the phone open) or adjust the voice volume during a call. You can use the volume key to scroll up or down the different menu options.
lets you select actions and menu items Left Softkey appearing on the bottom left of the display screen. scroll through the phone’s menu Navigation Keys options and act as shortcut keys from standby mode. turns the speakerphone on or off Speaker Key during a call.
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(steady) indicates Bluetooth is active; (flashing) indicates phone is in discovery mode. indicates Bluetooth is connected. indicates that the TTY option is on. indicates speakerphone is on. indicates voice recognition is active. indicates your phone is set to ring for incoming calls.
indicates battery charge level (icon shown is full). indicates battery charge level is low. indicates phone is set to airplane mode. Features of Your Phone The MOTORAZR VE20 is easy to use and reliable, and it offers many features and service options. This list previews some of those features and provides page numbers where you can find out more: Digital dual-band capability allows you to make and...
those applications while in the roaming area (page 57). Bluetooth connectivity lets you pair your Bluetooth- enabled phone to other Bluetooth devices, including headsets and handsfree devices. You may also pair with a personal computer or hand-held device for dial-up networking, using your phone as a wireless modem (page 105).
Sprint-approved or Motorola-approved batteries and accessories can be found at Sprint Stores or through Motorola; or call 1-866-343-1114 to order. They’re also available at — click Accessories. www.sprint.com Battery Capacity Your phone is equipped with a Lithium Ion (Li-Ion) battery.
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If there is no hologram, the battery is not a qualified battery; If there is a hologram, replace the battery and retry charging it; If the message remains, contact a Motorola Authorized Service Center. New batteries or batteries stored for a long time may take more time to charge.
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Avoid dropping the battery or mobile device, especially on a hard surface. If your battery or mobile device has been subjected to such damage, take it to a Motorola Authorized Service Center before using. Do attempt to dry it with an appliance or heat source, such as a hair dryer or microwave oven.
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With the approved Li-Ion battery, you can recharge the battery before it completely runs down. You can also charge your battery using a Motorola- approved USB cable and a computer that supports charging through its USB port.
Navigating Through the Menus The navigation keys on your phone allow you to scroll through menus and options quickly and easily. To navigate through a list-type menu, simply press your navigation keys up or down. The scroll bar at the right of the menu keeps track of your position in the menu at all times.
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The middle touch-sensitive button is used to launch the External Display Shortcut Menu to access the following items: – Allows you to view pictures My Pics and My Videos and videos stored in your phone on your external display. Additional touch-sensitive buttons appear that allow you to rewind through the pictures, play pictures and videos in a slideshow, and to pause and fast-forward through pictures.
Shortcuts and Favorites In standby mode, your phone gives you ways to quickly access features you use frequently: Use the navigation keys to access shortcuts for up to four features. To assign a to your navigation keys, press Shortcut > Settings/Tools >...
Press . (To make a call when you are roaming and Call Guard is enabled, see “Understanding Roaming” on page 54.) Press when you are finished. To redial your last outgoing call, press N twice. When making calls off the Sprint National Network, always dial using 11 digits (1 + area code + phone number).
The display screen shows an incoming call notification. If the incoming call is from a number stored in your Contacts, the entry’s name or number appears. Answering a Roam Call With Call Guard Enabled Call Guard is an option that helps you manage your roaming charges when making or receiving calls while outside the Sprint National Network.
to close the pop-up menu (appears only Close Menu if the phone is unlocked). Press My Phone (left softkey) to display your phone number during an emergency call. To exit Emergency mode: Press to end a 911 call. Place a call to a non-emergency telephone number or wait five minutes for emergency mode to automatically expire.
opens your Tools menu. Tools During a call, the left softkey button functions as the button. Press it to mute the phone’s microphone Mute for privacy. Press it again to Unmute End-of-Call Options After ending a call to a phone number that is not in your Contacts, the phone number and the duration of the call are displayed.
Dialing and Saving Phone Numbers With Pauses You can dial or save phone numbers with pauses for use with automated systems, such as voicemail or credit card billing numbers. There are two types of pauses available on your phone: sends the next set of numbers when you Hard Pause press the left softkey button.
Using Abbreviated Dialing You can set up your phone to make calls using just the last four digits of the number. Your phone automatically prepends the first five or six digits (for example, the area code and prefix). You must enable Abbreviated Dialing and define the first digits before you can use this feature.
For Speed Dial locations 10-99 (Two-Touch Dialing): Press the first digit. Press and hold the second digit for approximately two seconds. The display screen confirms that the number has been dialed when it shows “Connecting...”. Note Speed dialing is not available when you are roaming; when you are roaming off the Sprint National Network, you must always dial using 11 digits (1 + area code + number).
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Entering Characters Using Predict English Text Input Predict English Text Input lets you enter text by pressing keys just once per letter. Predict English Text Input uses an intuitive word database to analyze the letters you enter and create a suitable word.
next time you scroll through options during Predict English Text Input. Entering Characters Using Multi-Tap Mode Select the mode. (See “Selecting a Text Multi-Tap Input Mode” on page 29.) Press the corresponding keys repeatedly until the correct letter appears. (For example, to enter the word “Bill,”...
Entering Numbers and Symbols To enter numbers: Select the Numbers mode and press the appropriate key. (See “Selecting a Text Input Mode” on page 29.) To enter symbols: Select the mode. (See“Selecting a Text Symbols Input Mode” on page 29.) To enter a symbol, press the appropriate key indicated on the display screen.
Section 2B Settings Sound Settings (page 33) Display Settings (page 36) Location Settings (page 39) Messaging Settings (page 40) Airplane Mode (page 42) TTY Use With Sprint Service (page 43) Phone Setup Options (page 44) Updating Phone Software (page 47) Using the available menu options, you can customize your phone to sound, look, and operate just the way you want it.
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Select With Caller ID Without Caller ID Select the storage location of the ringer. (A list of ringers store in that memory location will be displayed.) Use your navigation keys to scroll through the available ringers. (To hear a ringer, press –...
Adjusting the Phone’s Volume Settings Adjust your phone’s volume settings to suit your needs and your environment. Press Menu > Settings/Tools > Settings > Sounds > Volume Select Voice Call Ringer Speakerphone, — or — Select Advanced > Applications Calendar Choose a volume level and press softkey).
when dialing voicemail or other automated systems.) Tone Volume to select a keypress volume level. Press (left softkey). Done Silence All option allows you to mute all sounds Silence All without turning your phone off. To activate Silence All: With the phone open, press and hold the volume key down in standby mode.
Changing the Backlight Time Length Select how long the display screen remains backlit after a keypress is made. Press Menu > Settings/Tools > Settings > Display > Main Display > Light Control > Backlight > Screen Backlight. Select Always On 10 sec 30 sec Only.
Changing the Clock Display Choose whether you want your phone’s clock to be displayed in analog mode, digital mode, or with time and date. Press Menu > Settings/Tools > Settings > Display > Main Display > Home Screen > Time and Date. Select from Clock Type Time/Date Display...
Select In Phone External Memory select the location where the screen savers are stored. – or – to create a new screen saver. Select Take New Picture Select a screen saver and press to save your settings. Highlight a screen saver and press S to view a slideshow of the available screen savers.
When the Location feature is on, your phone’s standby screen will display the icon. When Location is turned off, the icon will be displayed. Messaging Settings Text Messages Staying connected to your friends and family has never been easier. With your phone’s advanced messaging capabilities, you can send and receive many different kinds of text messages without placing a voice call.
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Setting a Callback Number You can automatically add your phone number (or a different number) to each text message you send. Press Menu > Messaging > Settings > Text Messaging > Callback Number. To add your phone number to each text message, select and press My Phone Number...
SMS Voice Messages You can set your SMS Voice messages to always play in speakerphone mode, and you can automatically add a name to each SMS Voice message you send. To always play SMS Voice messages in speakerphone mode: Press Menu >...
TTY Use With Sprint Service A TTY (also known as a TDD or Text Telephone) is a telecommunications device that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone. Your phone is compatible with select TTY devices. Please check with the manufacturer of your TTY device to ensure that it supports digital wireless transmission.
WARNING 911 Emergency Calling Sprint recommends that TTY users make emergency calls by other means, including Telecommunications Relay Services (TRS), analog cellular, and landline communications. Wireless TTY calls to 911 may be corrupted when received by public safety answering points (PSAPs), rendering some communications unintelligible.
to allow an incoming call to be answered Any Key by pressing any key. [TALK] Key to require to be pressed to answer all incoming calls. Calling Options You can set up your phone to make dialing numbers quick and easy. Auto-Answer Mode Automatically picks up incoming calls when connected to an optional hands-free car kit.
Select a storage location for the picture you wish to use, and then use the navigation keys to scroll through the available pictures. Select a picture and press (left softkey). Assign – or – Create your own picture by selecting or select Picture None...
KeyGuard Your phone’s KeyGuard feature protects against activating the external buttons and the touch-sensitive buttons accidentally when your phone is closed. When the phone is closed and KeyGuard is enabled, you have to press and hold the smart key and the camera button before you can use the phone.
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After the software update is complete, your phone powers off and then powers back on. If software updates are available, Sprint may send a request to your phone asking you to update your phone's software. This request will appear as a message on your phone's display.
Section 2C Security Accessing the Security Menu (page 49) Using Your Phone’s Lock Feature (page 49) Using Special Numbers (page 50) Limiting Use of Your Phone Erasing Phone Content (page 52) Resetting Your Phone (page 53) Security Features for Sprint Power Vision (page 53) By using the security settings on your phone, you receive peace of mind without sacrificing flexibility.
Press Menu > Settings/Tools > Settings > More... > and enter your lock code. Security Select Lock My Phone Highlight and press Lock Now phone lock the next time it is turned on, select Lock on Power Up . To set your phone to lock after a specified amount of time, select After 15 minutes , or...
Enter the number and press Save Note There are no speed dial options associated with special numbers. Limiting the Use of Your Phone You can restrict users from accessing certain functions of your phone. For example, you can set limitations before you lend your phone to someone, and then remove the limitations when it is returned.
Select an option and press to remove all limitations. Unlock to require users to enter your lock code Lock before they can access Pictures. Limiting Outgoing Calls Press Menu > Settings/Tools > Settings > More... > and enter your lock code. Restrict Access Select Restrict Outgoing Calls...
Resetting Your Phone You can reset individual categories of phone settings or reset the entire phone to its factory defaults. Press Menu > Settings/Tools > Settings > More... > Security and enter your lock code. Select Delete and Reset > Reset Select an option and press Favorites to erase all saved favorites.
Section 2D Roaming Understanding Roaming (page 54) Setting Your Phone’s Roam Mode (page 55) Using Call Guard (page 56) Using Data Roam Guard (page 57) Roaming is the ability to make or receive calls when you’re off Your new digital dual-band the Sprint National Network.
Note If you’re on a call when you leave the Sprint National Network, your call is dropped. If your call is dropped in an area where you think Sprint service is available, turn your phone off and on again to reconnect to the network.
Using Call Guard Your phone has two ways of alerting you when you are roaming off the Sprint National Network: the onscreen roaming icon and Call Guard. Call Guard makes it easy to manage your roaming charges by requiring an extra step before you can place or answer a roaming call.
Using Data Roam Guard Depending on service availability and roaming agreements, your phone may be able to access data services while roaming on certain digital systems. You can set your phone to alert you when you are roaming off the Sprint National Network and try to use data services such as messaging.
Section 2E History Viewing History (page 58) History Options (page 59) Making a Phone Call From History (page 59) Saving a Phone Number From History (page 60) Prepending a Phone Number From History (page 60) Erasing History (page 61) History keeps track of incoming calls, outgoing calls, and This section guides you through accessing missed calls.
History Options Highlight a History entry and press date and time of the call, the phone number (if available), the caller’s name (if the number is already in your Contacts), and the following options: to place a call to the number in the History entry. Call Send Message to send a text message, Picture Mail, or...
Saving a Phone Number From History Your phone can store up to 1000 numbers or electronic addresses. Individual Contacts entries can contain up to five separate phone numbers, an email address, and a Web address. (For more information, see “Contacts” on page 62.) Highlight a History entry and press (right softkey) >...
Erasing History Press Menu > History Using the navigation key, select a History category to erase: Recent Calls Outgoing Calls Missed Calls Press (right softkey) Options > Delete All If you are certain you want to erase the Call History, press (left softkey).
Section 2F Contacts Adding a New Contacts Entry (page 62) Finding Contacts Entries (page 63) Contacts Entry Options (page 64) Adding a Phone Number to a Contacts Entry (page 65) Editing a Contacts Entry’s Phone Number (page 65) Assigning Speed Dial Numbers (page 66) Editing a Contacts Entry (page 66) Selecting a Ringer Type for an Entry (page 67) Viewing Memory Status (page 67)
After you have saved the number, the new Contacts entry is displayed. (See “Contacts Entry Options” on page 64.) ICE – In Case of Emergency To make it easier for emergency personnel to identify important contacts, you can list your local emergency contacts under “ICE”...
To dial the entry’s default phone number, press – or – To display additional Contacts entries, press the navigation key left or right. Finding Entries by Contact Press Menu > Contacts > Options Filter By Scroll to the category you want to filter By Contact by and press .
Adding a Phone Number to a Contacts Entry To add a phone number to an entry: Display a Contacts entry. (See “Finding Contacts Entries” on page 63.) Press (right softkey) Options > Edit Enter the new phone number and press Select a label for the number and press Press (left softkey).
Assigning Speed Dial Numbers Your phone can store up to 98 phone numbers in speed dial locations. (For details on how to make calls using speed dial numbers, see “Using Speed Dialing” on page 28.) Note Speed dial location 1 is reserved for Voicemail. To assign a speed dial number to an existing phone number: From Contacts, highlight...
Selecting a Ringer Type for an Entry You can assign a ringer to a Contacts entry so you can identify the caller by the ring. (See “Ringer Types” on page 33.) When you assign a picture to an entry, your phone displays it whenever you receive calls from that number.
To dial a service from standby mode using your keypad: Dial the appropriate service number: Customer Service – Sprint 411 – – Account Info. – Sprint Operator Press to place the call. Wireless Backup This feature allows you to back up all of your contacts to the Sprint Web site and restore them if your phone is lost, stolen, damaged, or replaced.
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To deactivate the wireless backup service: Press Menu > Settings > More... > Wireless Backup > Unsubscribe . (A message is displayed.) Follow the onscreen instructions to unsubscribe from the wireless backup service and press (left softkey). Note You can unsubscribe from the wireless backup service only through the Sprint Web site.
Section 2G Calendar and Tools Using Your Phone’s Calendar (page 70) Using Your Phone’s Alarm Clock (page 72) Using the Calculator (page 73) Using the Tip Calculator (page 73) Using the World Clock (page 73) Using the Stopwatch (page 74) Using the Currency Converter (page 74) Using the Unit Converter (page 74) Using the Notepad (page 75)
Select an alarm time for the event by highlighting the reminder field and pressing Highlight None On Time 5 mins , or and press 30 mins 1 hr 1 day Press (left softkey) to save the event. Save To change your default event ringer type, from the standby screen, press S >...
Erasing a Single Event Press Menu > Settings/Tools > Tools > Calendar Select the day for which you would like to erase an event and press In the calendar view, days with events scheduled are marked with a yellow triangle. Highlight the event and press (right softkey) >...
Select a repeating status for the alarm by selecting field. Frequency Highlight Once Daily Mon - Fri and press Press (left softkey) to save the alarm. Save To change your default alarm ringer type from the standby screen press S > Settings/Tools > Settings >...
Using the Stopwatch Press Menu > Settings/Tools > Tools > Stop Watch Press (right softkey). Select from: Options Countdown Lap Summary Setup Reset Press (left softkey) to begin timing. Start Press (left softkey) to record the elapsed time Stop and stop the timer. Using the Currency Converter Press Menu >...
Select a unit to convert to, and press result. Using the Notepad Your phone comes with a notepad that you can use to compose and store reminders and notes to help keep you organized. To compose a note: Press Menu > Settings/Tools > Tools > Notepad > Add New Note Enter the note title and press Type your note using the keypad and press...
Section 2H Voice Services Using Automatic Speech Recognition (ASR) (page 76) Setting Up ASR (page 78) Working With ASR (page 80) Managing Voice Memos (page 82) Your phone’s Voice Services lets you place calls and using your voice, store voice reminders, and record memos right on your This section includes easy-to-follow instructions phone.
If the name is recognized and there is only one number for the name, your phone immediately places the call. If there are multiple numbers stored for the contact, the phone prompts you with “ Please Choose? a list of options. You can select an option by saying it or by using your keypad.
Use your keypad to enter the message and then press (left softkey). (See “Using SMS Text Send Messaging” on page 118.) If you do not specify the type of number and there are multiple numbers for the name, ASR chooses the mobile number by default.
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Note If your phone recognizes digits with an acceptable level of accuracy, you will find no additional benefit from using Adapt Voice. To adapt ASR to your voice: Press and hold Press (right softkey) Settings > Adaptation > Adapt Voice Follow the prompts to complete the adaptation.
Working With ASR You can use ASR to easily perform tasks with your phone. You can look up entries stored in your Contacts, open applications or menus, and view or hear status information. Lookup a Contacts Entry You can look and display any Contacts entry by saying “Lookup”...
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Check the Phone Obtain information about your phone by saying “Check” followed by the value you wish to check. To see and hear status information: Press the smart key. (Your phone displays a list of valid “Check.” status indicators and prompts you to choose one.) Status —...
Managing Voice Memos You can record brief memos to remind yourself of important events, phone numbers, or grocery list items. You can also record phone conversations. Recording Voice Memos Press Menu > Settings/Tools > Tools > Voice Memo. Press and begin recording after the prompt. To end the recording, press dialogue box will appear.
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Changing Voice Memo Settings Press Menu > Settings/Tools > Tools > Voice Memo Press (right softkey). Settings Scroll to , and press Recording Length Select a maximum length of 30 Seconds 1 Minute 5 Minutes press Scroll to 10 Second Tone and press beeps every 10 seconds during your Voice Record.
Section 2I microSD Card Using Your Phone’s microSD Card and Adapter (page 84) Formatting the microSD Card (page 88) Your phone lets you use a microSD expand the available memory space. digital card enables you to quickly and easily exchange images, music, and voice data between SD-compatible devices.
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Open the hinged door on the microSD holder. Gently lower the microSD card into the slot as shown below. Close the hinged door. Note Be sure to use only recommended microSD cards (64MB–8GB). Using non-recommended microSD cards could cause data loss and damage your phone.
Removing the microSD Card With your phone powered off, remove the back cover and then the battery. Gently remove the microSD card from the opening. Replace the battery and back cover. Note Do not bend or scratch your memory card. Keep it away from static electricity, water, and dirt.
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your computer. (Consult your operating system documentation for further details.) When you are finished, remove the microSD adapter from your computer, and then remove the microSD card from the adapter and reinsert the card into your phone. Note DO NOT use your computer to change or edit folder or file names on the microSD.
Formatting the microSD Card Your phone automatically formats your microSD card. However, if you cannot save files on your microSD, you may need to format the card yourself. To format your microSD card: Insert the microSD card. See “Inserting the microSD Card”...
Section 2J Camera Taking Pictures (page 89) Recording Videos (page 93) Storing Pictures and Videos (page 96) Sending Sprint Picture Mail (page 99) Managing Sprint Picture Mail (page 101) Your phone’s built-in camera gives you the ability to take full- color digital pictures, view your pictures using the phone’s display, and instantly send them to family and friends.
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to upload the picture to the Sprint Picture Upload Mail Web site (www.sprint.com/picturemail) to assign the picture to a Assign , etc. with ID to go to the In Phone folder or Review/Send Media microSD folder (if available) to review and send your saved pictures.
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to send the picture to a printing service, Print using Sprint Picture Mail, or to a local Bluetooth printer. to delete, upload, copy, move, select, Manage unselect, and rename pictures. to display the pictures in letterbox and Slideshow play a slide show. to control which item are shown: Filter By , or...
Write down your Sprint Picture Mail password and keep it in a secure place. Please wait while the system creates your account. Once you have received confirmation that your account has been successfully registered, you may upload and share pictures and access the Sprint Picture Mail Web site.
Press to begin the timer, and get ready for the picture. Note While the self-timer is active, all keys are disabled except the camera button and Stop (left softkey). Using the Zoom This feature allows you to get closer to or farther away from an object when you take its picture.
A screen will appear. Select a video mode. to record a 20-second clip that can be Video Mail sent using Sprint Picture Mail. Long Video to take a video longer than 20 seconds. The length of the video is determined by the available memory of the storage location, either on the phone or on the installed microSD card.
You may also press (left softkey) and then press View All (right softkey) to choose from the following Options options: Send to send the picture to a variety of PictureMail services, using Sprint Picture Mail. to send to a Bluetooth device. Via Bluetooth allows you to play the currently selected video.
to turn sound on or off. Cue Sound to show or hide your camcorder’s Icons Display indicators from the viewfinder. My Album After you shoot a video, it is automatically saved in the In Phone folder or Memory Card folder or In Phone Memory Card your videos, upload them your Sprint Online Album,...
Setting Storage Options Press > Pictures > Settings Highlight and press Auto Save to Select Phone Memory, Memory Card Switch w/Card stores pictures to the In Phone folder if no microSD card is installed.) In Phone Folder Your phone’s internal storage area is called the In Phone folder.
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to send the picture to a printing service, using Print Sprint Picture Mail, or to a local Bluetooth printer. to delete, upload, copy, move, select, Manage unselect, and rename pictures. to erase the selected picture. Delete to upload files from My Album to the Sprint Upload Picture Mail Web site ( www.sprint.com/picturemail...
To save a video to the microSD card: Press > Pictures > My Albums > In Phone Highlight a video you wish to save to the microSD card and then press . A checkmark appears on the lower right corner of the thumbnail. Press Options (right softkey)
Confirm your recipients, message, voice recording, and picture or video. Press (left softkey) to send your picture mail. Send Note The first time you send Sprint Picture Mail, you will be prompted to establish an account and password. Sending Pictures and Videos From Messaging You can also send pictures and videos from your Messaging menu, using the Picture Mail application.
Managing Sprint Picture Mail Using the Sprint Picture Mail Web Site Once you have uploaded pictures or videos to your online Picture Mail account at www.sprint.com/picturemail (see“In Phone Folder and microSD Card Options” on page 97), you can use your computer to manage your pictures.
Uploading Pictures To upload pictures or videos directly from your phone: Press > Pictures > My Albums > In Phone Memory Card Select the pictures or videos you want to upload and press (right softkey) Options After your phone connects to the Picture Mail site, select an album for your uploaded pictures or videos and press Upload...
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To send pictures and videos from the online pictures menu: From the online albums display, select a picture or video and press Send (left softkey). To complete and send the message, follow steps 4—8 above. Working With Pictures Stored Online You can manage the pictures you have uploaded to Sprint Picture Mail from your phone and online.
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Select and press Download will download and be placed in My Albums.) Sharing Albums To send an album from the Sprint Picture Mail Web site: From the Picture Mail Web site (see steps 1-4 under “Downloading Pictures and Videos to Your Phone”), select an album, scroll to and press Select...
Section 2K Bluetooth Turning Bluetooth On and Off (page 105) Using the Bluetooth Settings Menu (page 106) Bluetooth Profiles (page 107) Pairing Bluetooth Devices (page 108) Transferring Files Between Your Phone and Your Computer (page 109) Your phone features built-in Bluetooth technology, allowing you to share information more easily than ever before.
Menu > Settings/Tools > Settings > Bluetooth Set your Bluetooth options. Select to turn Bluetooth on or off. Bluetooth Power Select to name or rename Rename Motorola VE20 your phone for Bluetooth. Select to specify when your Set Discoverable phone should be discoverable. Select...
Bluetooth Profiles All of the Bluetooth settings you configure are stored in your phone’s Bluetooth user profile. You can use different profiles for specific Bluetooth functions. This profile functions as a HSP: Headset Profile – wireless ear jack. When an incoming call is received, the ringer can be heard through the headset instead of through the phone.
PBAP: Phone Book Access Profile – exchange of Contacts information between devices. It is typically used between a car kit and a mobile phone to allow the car kit to display the name of the incoming caller. Pairing Bluetooth Devices Paired Devices The Bluetooth pairing process allows you to establish trusted connections between your phone and another...
Follow the onscreen prompts on you computer or PDA, and on you phone to enter your passkey. The passkey is typically 0000. Transferring Files Between Your Phone and Your Computer You can transfer files such as music, pictures, and video between your phone and a Bluetooth-enabled computer or similar device.
Section 3A Sprint Service Features: The Basics Using Voicemail (page 112) Using SMS Text Messaging (page 118) Using SMS Voice Messaging (page 120) Using Caller ID (page 121) Responding to Call Waiting (page 121) Making a Three-Way Call (page 122) Using Call Forwarding (page 123) Now that you’ve explored your phone’s fundamentals, it’s time to learn about the calling features that enhance your...
Note Voicemail Passcode If you are concerned about unauthorized access to your voicemail account, Sprint recommends that you enable your voicemail passcode. (Do not activate One-Touch Message Access.) Voicemail Notification There are several ways your phone alerts you to a new message: By displaying a message on the screen.
Using One-Touch Message Access Press and hold . (Your phone will dial your voicemail box.) Using the Menu Keys on Your Phone to Access Your Messages. Press Menu > Messaging > Voicemail > Call Voicemail Note You are charged for airtime minutes when you are accessing your voicemail from your phone.
Voicemail Options Your phone offers several options for organizing and accessing your voicemail. Using Expert Mode Using the Expert Mode setting for your personal voicemail box helps you navigate through the voicemail system more quickly by shortening the voice prompts you hear at each level. Press and hold to access your voicemail.
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Voicemail-to-Voicemail Message Record and send a voicemail message to other Sprint Voicemail users. From the main voicemail menu, press a message. Follow the voice prompts to enter the phone number. Send your voicemail message. Voicemail-to-Voicemail Message Reply Reply to a voice message received from any other Sprint Voicemail user.
Extended Absence Greeting When your phone is turned off or you are off the Sprint National Network for an extended period, this greeting can be played instead of your normal personal greeting. From the main voicemail menu, press Personal Options. Press for greetings.
Send a Message Personal Options Settings Skip Passcode Autoplay Play Back Date, Time, and Caller Info. Change Passcode Group Distribution Lists Numeric Paging Return to Personal Options Menu Greetings Personal Greetings Name Announcement Extended Absence Greeting Return to Personal Options Menu Expert Mode Place a Call Exit...
To type a message, use your keypad to enter your message. Use the right softkey to select a character input mode. To use a preset message, press softkey), select Insert Preset Msg desired message, and press Review your message and press Accessing SMS Text Messages To read an SMS Text Message: When you receive a text message, it will be...
Using SMS Voice Messaging In addition to SMS Text Messaging, your phone is enabled with SMS Voice Messaging. With SMS Voice Messaging, you can send a voice message to other SMS-enabled phones or to working email addresses without making a phone call. Just record a message and send it directly to the recipient’s phone messaging inbox.
Press (left softkey) to stop recording your Done message, and press (left softkey). Send Note You may be prompted to enter a name to identify yourself to the recipient. Use the keypad to enter your name. Accessing SMS Voice Messages When you receive a voice message, a pop-up notification will automatically be displayed on your phone’s screen.
To switch back to the first caller: Press again. For those calls where you don’t want to be interrupted, you can temporarily disable Call Waiting by pressing *70 before placing your call. Call Waiting is automatically reactivated after you end the call. Making a Three-Way Call With Three-Way Calling, you can talk to two people at the same time.
Using Call Forwarding Call Forwarding lets you forward all your incoming calls to another phone number — even when your phone is turned off. You can continue to make calls from your phone when Call Forwarding is activated. To activate Call Forwarding: Press Enter the area code and phone number to which your future calls should be forwarded.
Section 3B Sprint Power Vision Sprint Power Vision Applications (page 124) Getting Started With Sprint Power Vision (page 125) Accessing Messaging (page 129) Downloading Content (page 132) Exploring the Web (page 135) On Demand (page 138) Phone as Modem (page 140) Sprint Power Vision FAQs (page 141) Sprint Power Vision offers easy and amazing data services you will really use.
– Set and then receive customized, up-to- On Demand date information on sports, weather, news, money, and more, on demand – the way you want it. – Use your phone as a high-speed Phone as Modem Internet connection for your laptop computer. Getting Started With Sprint Power Vision With your Sprint service, you are ready to start enjoying...
Updating Your User Name If you choose to change you user name and select a new one online, you must then update the user name on your phone. Press Menu > Settings /Tools> Settings> More... > Data . (To cancel, press Services >...
While connecting, an animation and a “Connecting to Network” message may be displayed. Net Guard When you first connect to the Web, the Net Guard will be displayed to confirm that you want to connect. This feature helps you avoid accidental connections. You can disable the Net Guard in the future by selecting when the Net Guard is displayed.
Navigating the Web Navigating through menus and Web sites during a Sprint Power Vision session is easy once you’ve learned a few basics. Here are some tips for getting around: Softkeys During a Sprint Power Vision session, the bottom line of your phone’s display contains one or more softkeys.
Links, which are displayed as underlined text, allow you to jump to Web pages, select special functions, or even place phone calls. To select links: Highlight the link and press the appropriate softkey. Going Back To go back one page: Press the key on your phone.
Select an email provider (such as AOL ® Mail, Windows Live, Yahoo! the right softkey. – or – to choose from additional options. Select More There are many available email options listed, or you may add your own POP or IMAP email accounts.
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Note The first time you access your Email, you will have the option of completing a Help program. This series of screens demonstrates the application’s navigation and available tools. Use your keypad and navigation keys to read, manage, and reply to your email messages. Press (right softkey) to select messaging Menu...
Note The information required to sign in will vary depending on the instant messaging provider you are accessing. Follow the onscreen instructions to read, reply to, compose, and send messages and manage your IM account. Accessing Wireless Chatrooms Sprint Power Vision gives you the ability to join wireless chatrooms from your phone.
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Selecting an Item to Download You can search for available items to download in a number of ways: Featured displays a rotating selection of featured items. allows you to narrow your search to a Categories general category, such as Country or Pop/Rock for Ringers or For the Ladies for Screen Savers.
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Press to quit the browser and return to standby mode. Using My Stuff Whether you purchase your Premium Services content from your phone or from your online account management page at www.sprint.com purchases are stored in My Stuff downloaded to your phone from there. is a storage area on the Sprint National My Stuff Network that allows you to store all your Premium...
Press to quit the browser and return to standby mode. You can also access My Stuff through the phone’s main menu. Press Menu > My Stuff > [Games, Ringers, Screen Savers , or Applications] > Manage My Stuff. The browser will open and take you to the corresponding content.
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Opening the Browser Menu The browser menu may be opened anytime you have an active Sprint Power Vision session, from any page you are viewing. To open the browser menu: Press (right softkey). (The browser menu will Menu be displayed.) Options available under the browser menu include: Home.
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Select and press Mark this page the bookmark. Note Bookmarking a page does not store the page contents, just its address. Some pages cannot be bookmarked. Whether a particular Web page may be marked is controlled by its creator. Accessing a Bookmark Press Menu (right softkey) to open the browser...
Note Not all Web sites are viewable on your phone. Reloading a Web Page Press (right softkey) Menu Select . (The browser will reload the Reload this page current Web page.) Restarting the Web Browser If the Web browser seems to be malfunctioning or stops responding, you can usually fix the problem by simply restarting the browser.
Accessing On Demand Information Finding the information you’re looking for with On Demand is as easy as navigating a Web browser on your computer. (The following examples will illustrate how to access News and Movies information.) To access News information using On Demand: Press .
Phone as Modem Your phone’s data capabilities enable you to use its high-speed data connection as a modem for your laptop computer. You’ll be able to send and receive email, browse the Internet, and access your company’s network anywhere on the Sprint National Network. Note To use this service, you are required to sign up on a Sprint Power Vision with Phone as Modem plan.
Launch the Sprint PCS Connection Manager software, select a profile, and click Connect. Once the connection is established, launch an Internet session, check your email, or do anything else you would do using a traditional data connection. When you’re ready to terminate the data connection, double-click the Sprint PCS Connection Manager icon in the system tray, and then click...
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When is my data connection active? Your connection is active when data is being transferred. Outgoing calls are allowed; incoming calls go directly to voicemail. When active, the indicator animates on your phone’s display screen. When is my data connection dormant? If no data is received for 10 seconds, the connection goes dormant.
Section 3C Entertainment: TV and Music TV (page 143) Music – Sprint Music Store (page 146) Streaming Music (page 151) Sprint TV gives you the ability to listen to audio clips and to view video clips right from your phone’s display. Watch live TV and catch up on episodes of your favorite shows –...
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Watching TV Press Menu > Entertainment > TV settings, you may be asked to accept a data connection. Select Sprint TV More Channels display channel options. Use your navigation key and press channel from the Sprint TV listings or to select an available category.
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provided, and can be fairly short or as long as a few minutes. Can I access a clip wherever I am, as long as I have my phone? As long as you are on the Sprint National Network, you will have access to the audio and video clips. Note Sprint TV Service does not work while roaming off of the Sprint National Network or where service is...
Can I surf to a different channel while I am playing a clip? Yes. While you are playing a clip, you can use the up and down navigation keys to surf to a different channel. A small pop-up screen will be displayed that tells you which channel you are watching as well as other channels that you have access to.
gives you the option of searching for Search specific songs or artists. Just use your keypad to enter your search criteria in the available field. Select a song and press . (The song information screen will be displayed.) Select an option and press to play an audio clip of the selected song.
Once you’ve displayed a list of songs, you can browse through your available titles by Song, Artist, or Genre to select a specific song. To play a song, select it and press To listen to a playlist, select it and press open the playlist, then press playing from the selected song.
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Multitasking Multitasking is a way of maintaining one application active while using another. While your current music selection is playing, you can activate the Application Manager screen and choose from a list of available applications which can be run in tandem with your music.
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option activates the music Player tab with the song displayed. Exit Application terminates the currently selected application and returns you to the standby screen. allows you to launch an Launch New App application from the My Contents listing. Receiving an Incoming Call While Playing Music An incoming call causes the currently played music file to be paused while the phone call is active.
Streaming Music In addition to the Sprint Music Store, Sprint Power Vision offers a variety of musical options through the Music category in the TV menu, including SIRIUS Music, Music Choice, VH1, and many others. Choose from rock, pop, hip-hop, and R&B, and access exclusive video clips, music industry news, performances, and interviews with your favorite artists.
Section 4A Important Safety Information General Precautions (page 154) Maintaining Safe Use of and Access to Your Phone (page 155) Using Your Phone With a Hearing Aid Device (page 156) Caring for the Environment by Recycling (page 158) Caring for the Battery (page 158) Radio Frequency (RF) Energy (page 159) Owner’s Record (page 161) User Guide Proprietary Notice (page 162)
Maintaining Safe Use of and Access to Your Phone Do Not Rely on Your Phone for Emergency Calls Mobile phones operate using radio signals, which cannot guarantee connection in all conditions. Therefore you should never rely solely upon any mobile phone for essential communication (e.g., medical emergencies).
Turning Off Your Phone in Dangerous Areas To avoid interfering with blasting operations, turn your phone off when in a blasting area or in other areas with signs indicating two-way radios should be turned off. Construction crews often use remote-control RF devices to set off explosives. Turn your phone off when you’re in any area that has a potentially explosive atmosphere.
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out the phone with your hearing device is the best way to evaluate it for your personal needs. M-Ratings: Phones rated M3 or M4 meet FCC requirements for hearing aid compatibility and are likely to generate less interference to hearing devices than unrated phones. (M4 is the better/higher of the two ratings.) T-Ratings: Phones rated T3 or T4 meet FCC requirements and...
Caring for the Environment by Recycling This symbol on a Motorola product means the product should not be disposed of with household waste. Disposal of your Mobile Device and Accessories Please do not dispose of mobile devices or electrical accessories (such as chargers, headsets, or batteries) with your household waste.
It’s best to replace the battery when it no longer provides acceptable performance. It can be recharged hundreds of times before it needs replacing. Don’t store the battery in high temperature areas for long periods of time. It’s best to follow these storage rules: Less than one month: -4°...
FCC approval. Applicable products bear the FCC logo, and/or an FCC ID in the format FCC-ID:xxxxxx on the product label. Motorola has not approved any changes or modifications to this device by the user. Any changes or modifications could MOTORAZR...
Online Product Registration: www.motorola.com/us/productregistration Product registration is an important step toward enjoying your new Motorola product. Registration permits us to contact you for product or software updates and allows you to subscribe to updates on new products or special promotions. Registration is not required for warranty coverage.
User Guide Proprietary Notice CDMA Technology is licensed by QUALCOMM Incorporated under one or more of the following patents: 4,901,307 5,109,390 5,267,262 5,506,865 5,544, 1 96 5,657,420 5,267,261 5,414,796 5,504,773 5,600,754 5,778,338 5,228,054 5,710,784 5,056, 1 09 5,568,483 5,490,165 5,511,073 T9 Text Input is licensed by Nuance Communications, Inc.
Sprint Customer Service at 1-888-211-4727 Note In addition to the warranty provided by Motorola, which is detailed on the following pages, Sprint offers a number of optional plans to cover your equipment for non-warranty claims. Sprint Total Equipment Protection provides the...
(c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of Motorola, are excluded from coverage.
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Use of Non-Motorola Products and Accessories. damage that result from the use of Non-Motorola branded or certified Products, Accessories, Software or other peripheral equipment are excluded from coverage. Defects or damages Unauthorized Service or Modification. resulting from service, testing, adjustment, installation,...
This warranty extends only to the first consumer purchaser, and is not transferable. What Will Motorola Do? Motorola, at its option, will at no charge repair, replace or refund the purchase price of any Products, Accessories or Software that does not conform to this warranty.
Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted Motorola software such as the exclusive rights to reproduce and distribute copies of the Motorola software. Motorola software may only be copied into, used in, and redistributed with, the Products associated with such Motorola software.
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1-877-483-2840 (TTY/TDD United States for hearing impaired). Section 4B. Manufacturer’s Warranty...